# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=76 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 77 --- ## [Not sure if a glitch or intentional](https://community.gemsofwar.com/t/not-sure-if-a-glitch-or-intentional/12602)
**Author:** [@MilkFedGimp](https://community.gemsofwar.com/u/MilkFedGimp)\ **Replies:** 3\ **Last updated:** [September 19, 2016, 8:04am UTC](https://community.gemsofwar.com/t/not-sure-if-a-glitch-or-intentional/12602 "2016-09-19T08:04:59Z")
When trying to power up my kingdoms to 7 stars, it seems on the last 50-ish star exp that levelling up troops only gives 2 exp each. It seems to be intentional, but I don’t remember reading anything about it in the updat… --- ## [Archer class hero one shot me whilst they were entangled](https://community.gemsofwar.com/t/archer-class-hero-one-shot-me-whilst-they-were-entangled/12545)
**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\ **Replies:** 4\ **Last updated:** [September 19, 2016, 2:23am UTC](https://community.gemsofwar.com/t/archer-class-hero-one-shot-me-whilst-they-were-entangled/12545 "2016-09-19T02:23:56Z")
Playing pvp against an Archer class hero (Yasmine’s Chalice) which gives “15% chance for skull damage to be lethal” She one shot killed my first troop. A couple of turns later whilst entangled she one shot killed my sec… --- ## [Ignore: Daily login gold \*is\* calculated correctly](https://community.gemsofwar.com/t/ignore-daily-login-gold-is-calculated-correctly/12547)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 4\ **Last updated:** [September 18, 2016, 11:05am UTC](https://community.gemsofwar.com/t/ignore-daily-login-gold-is-calculated-correctly/12547 "2016-09-18T11:05:14Z")
What you were expecting to happen, and what actually happened? I have a seven-day login streak going, and I am in a guild with a 220% bonus. (500+500)x3.2 = 3200, which is the amount of gold I expect before any VIP bonu… --- ## [Something wrong with guild management](https://community.gemsofwar.com/t/something-wrong-with-guild-management/9116)
**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Replies:** 8\ **Last updated:** [September 17, 2016, 6:46pm UTC](https://community.gemsofwar.com/t/something-wrong-with-guild-management/9116 "2016-09-17T18:46:28Z")
My guild (Spectral Forces) have 30/30 members, according to the main screen. But actually, there are only 28 members! It’s clearly seen at the Manage - Ranks page: there are 1 Guild Master, 7/7 Sentinels, 13/13 Commande… --- ## [Arena wraith bug](https://community.gemsofwar.com/t/arena-wraith-bug/12526)
**Author:** [@Yatsu](https://community.gemsofwar.com/u/Yatsu)\ **Replies:** 0\ **Last updated:** [September 17, 2016, 5:41pm UTC](https://community.gemsofwar.com/t/arena-wraith-bug/12526 "2016-09-17T17:41:05Z")
When wraith drains mana enemy still cast. (My mom found this) --- ## [Xbox one issues](https://community.gemsofwar.com/t/xbox-one-issues/1721)
**Author:** [@kevin](https://community.gemsofwar.com/u/kevin)\ **Replies:** 5\ **Last updated:** [September 17, 2016, 9:53am UTC](https://community.gemsofwar.com/t/xbox-one-issues/1721 "2016-09-17T09:53:10Z")
Im playing on xbox one and before and after the patch i have issues with the game stuttering/freezing momentarily during game play. It will happen usually once every 5 to 10 minutes. I do not place my system on standby m… --- ## [Ghost Paw (Spirit Fox ability) not killing last troop?](https://community.gemsofwar.com/t/ghost-paw-spirit-fox-ability-not-killing-last-troop/12500)
**Author:** [@Kurokazna](https://community.gemsofwar.com/u/Kurokazna)\ **Replies:** 5\ **Last updated:** [September 16, 2016, 11:39pm UTC](https://community.gemsofwar.com/t/ghost-paw-spirit-fox-ability-not-killing-last-troop/12500 "2016-09-16T23:39:12Z")
What you were expecting to happen, and what actually happened? Spirit Fox to kill Mab with its ability, as Mab was my only remaining troop left. Spirit Paw cast. No damage was dealt to Mab What are the steps to make it… --- ## [Guild Leagues Wiki Help](https://community.gemsofwar.com/t/guild-leagues-wiki-help/12452)
**Author:** [@Crash333](https://community.gemsofwar.com/u/Crash333)\ **Replies:** 2\ **Last updated:** [September 16, 2016, 9:23pm UTC](https://community.gemsofwar.com/t/guild-leagues-wiki-help/12452 "2016-09-16T21:23:12Z")
It would be nice if everyone could fill in misssing information: --- ## [Chest level 0 when actually maxed?!](https://community.gemsofwar.com/t/chest-level-0-when-actually-maxed/12477)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 32\ **Last updated:** [September 16, 2016, 3:28pm UTC](https://community.gemsofwar.com/t/chest-level-0-when-actually-maxed/12477 "2016-09-16T15:28:28Z")
I was going to make a video this morning opening up 124 Guild Chests, and drop my very first Redeem Code that @Sirrian gave me yesterday. When I went to prepare and check out the chest screen, it shows my chest at “LEV… --- ## [Glory collection from chests bugged](https://community.gemsofwar.com/t/glory-collection-from-chests-bugged/12475)
**Author:** [@alebenja](https://community.gemsofwar.com/u/alebenja)\ **Replies:** 0\ **Last updated:** [September 16, 2016, 8:01am UTC](https://community.gemsofwar.com/t/glory-collection-from-chests-bugged/12475 "2016-09-16T08:01:57Z")
hi! sometimes, when glory is collected from chests it’s not added to my total amount, last night i got 2 times 40 glory, the first stacked, the second one not. this is not the first time this happens, i’m the only on… --- ## [Guild Key Bug help?](https://community.gemsofwar.com/t/guild-key-bug-help/12453)
**Author:** [@Crash333](https://community.gemsofwar.com/u/Crash333)\ **Replies:** 3\ **Last updated:** [September 16, 2016, 3:42am UTC](https://community.gemsofwar.com/t/guild-key-bug-help/12453 "2016-09-16T03:42:57Z")
Hi, yesterday a friend of mien and me bought the 20$ Guild pack, I bought it first I got 4xKeys, then my friend bought it, but he didnt got the keys from me and someone earlier bought a 1xkey pack and he didnt got that e… --- ## [Power calculations](https://community.gemsofwar.com/t/power-calculations/12469)
**Author:** [@Umbroso](https://community.gemsofwar.com/u/Umbroso)\ **Replies:** 3\ **Last updated:** [September 16, 2016, 6:30am UTC](https://community.gemsofwar.com/t/power-calculations/12469 "2016-09-16T06:30:34Z")
Troops normally give 50 power to the kingdom that they are in… but Khaziel with 11 troops only gives 510 power instead of 550? --- ## [Dragon's Claw troops](https://community.gemsofwar.com/t/dragons-claw-troops/12468)
**Author:** [@Umbroso](https://community.gemsofwar.com/u/Umbroso)\ **Replies:** 1\ **Last updated:** [September 16, 2016, 5:35am UTC](https://community.gemsofwar.com/t/dragons-claw-troops/12468 "2016-09-16T05:35:43Z")
There are two troops that you run across during the Dragon’s Claw Quests that don’t show up in the Troops list: Couatl and Dragonian Rogue Is this an error or are they coming in a later patch? --- ## [Are purchased seals supposed to add to guild weekly, past your 1.5k?](https://community.gemsofwar.com/t/are-purchased-seals-supposed-to-add-to-guild-weekly-past-your-1-5k/12427)
**Author:** [@Mahamoti](https://community.gemsofwar.com/u/Mahamoti)\ **Replies:** 0\ **Last updated:** [September 15, 2016, 4:21pm UTC](https://community.gemsofwar.com/t/are-purchased-seals-supposed-to-add-to-guild-weekly-past-your-1-5k/12427 "2016-09-15T16:21:43Z")
What you were expecting to happen, and what actually happened? I was at 1.5k seals, guild needed 409 seals to break 20k. I bought the 450 seal pack, which pushed my weekly seals to 1950, but didn’t add the 450 seals to… --- ## ["Transform" power on high difficulty level making insane stats](https://community.gemsofwar.com/t/transform-power-on-high-difficulty-level-making-insane-stats/12426)
**Author:** [@Simon](https://community.gemsofwar.com/u/Simon)\ **Replies:** 2\ **Last updated:** [September 15, 2016, 4:15pm UTC](https://community.gemsofwar.com/t/transform-power-on-high-difficulty-level-making-insane-stats/12426 "2016-09-15T16:15:21Z")
What you were expecting to happen, and what actually happened? A baby dragon transformed into a Bone Dragon. I expected it to have normal stats for Warlord 4 (my difficulty level) but instead it had something like 117 a… --- ## [Well, at least it wasn't the old armor-less hero bug](https://community.gemsofwar.com/t/well-at-least-it-wasnt-the-old-armor-less-hero-bug/12385)
**Author:** [@agentronin316](https://community.gemsofwar.com/u/agentronin316)\ **Replies:** 3\ **Last updated:** [September 15, 2016, 12:11pm UTC](https://community.gemsofwar.com/t/well-at-least-it-wasnt-the-old-armor-less-hero-bug/12385 "2016-09-15T12:11:40Z")
What you were expecting to happen, and what actually happened? The opposing hero to appear in their armor after a battle. What are the steps to make it happen again? Randomly happened after winning a PvP match. Do yo… --- ## [Hero weapon shows wrong color on troop card](https://community.gemsofwar.com/t/hero-weapon-shows-wrong-color-on-troop-card/12396)
**Author:** [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\ **Replies:** 0\ **Last updated:** [September 15, 2016, 3:31am UTC](https://community.gemsofwar.com/t/hero-weapon-shows-wrong-color-on-troop-card/12396 "2016-09-15T03:31:56Z")
Im using cresendo purple green. When you press on the hero card and look it shows solid red. Ive seen this on others using weapons --- ## [Text/Artwork Question](https://community.gemsofwar.com/t/text-artwork-question/12391)
**Author:** [@Strat](https://community.gemsofwar.com/u/Strat)\ **Replies:** 0\ **Last updated:** [September 15, 2016, 2:11am UTC](https://community.gemsofwar.com/t/text-artwork-question/12391 "2016-09-15T02:11:41Z")
On console why does the text, Artwork, and Button never match in PvP, typical sample below. Banner text top: Pridelands Art Image: Zhul’Kari Battle Button: Drifting Sands Additional Info, I don’t think it matters: M… --- ## [I can't access guild features](https://community.gemsofwar.com/t/i-cant-access-guild-features/12371)
**Author:** [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Replies:** 17\ **Last updated:** [September 14, 2016, 6:48pm UTC](https://community.gemsofwar.com/t/i-cant-access-guild-features/12371 "2016-09-14T18:48:51Z")
What you were expecting to happen, and what actually happened? When I click on ‘Guild’ the screen never loads, then I get the "Operation timed out’ message What are the steps to make it happen again? Click on ‘Guild’ … --- ## [Blue screen of death](https://community.gemsofwar.com/t/blue-screen-of-death/9623)
**Author:** [@TaliaParks](https://community.gemsofwar.com/u/TaliaParks)\ **Replies:** 27\ **Last updated:** [September 14, 2016, 6:29pm UTC](https://community.gemsofwar.com/t/blue-screen-of-death/9623 "2016-09-14T18:29:39Z")
@Shiratori reported a couple days ago this issue. When you log into the game, you immediately get thrown out and shown an error message. It’s been 10 hours and uninstall/reinstall does absolutely nothing. @Shiratori re… --- ## [Lord Ironbeard Bug (Known Issue)](https://community.gemsofwar.com/t/lord-ironbeard-bug-known-issue/12231)
**Author:** [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\ **Replies:** 13\ **Last updated:** [September 14, 2016, 12:07am UTC](https://community.gemsofwar.com/t/lord-ironbeard-bug-known-issue/12231 "2016-09-14T00:07:31Z")
I myself haven’t used him to see it, but several people are reporting in chat that he is not doing 3x the damage against troops with higher attacks. --- ## [Guild task no rewards](https://community.gemsofwar.com/t/guild-task-no-rewards/12324)
**Author:** [@Tarnesh](https://community.gemsofwar.com/u/Tarnesh)\ **Replies:** 0\ **Last updated:** [September 13, 2016, 9:29pm UTC](https://community.gemsofwar.com/t/guild-task-no-rewards/12324 "2016-09-13T21:29:07Z")
What you were expecting to happen, and what actually happened? Today while I was offline my guild completed brown task lvl 6. So when I returned I was expecting 180 gold keys in my mail, but there was nothing. What are… --- ## [Error while contributing gold to guild task](https://community.gemsofwar.com/t/error-while-contributing-gold-to-guild-task/11668)
**Author:** [@brightcookie](https://community.gemsofwar.com/u/brightcookie)\ **Replies:** 6\ **Last updated:** [September 13, 2016, 8:50pm UTC](https://community.gemsofwar.com/t/error-while-contributing-gold-to-guild-task/11668 "2016-09-13T20:50:54Z")
What you were expecting to happen, and what actually happened? I was donating to a guild task and got the error I took a screenshot of. Hitting escape cleared the box and when I tried donating to the task again I receiv… --- ## [What happened to the old guild tokens?](https://community.gemsofwar.com/t/what-happened-to-the-old-guild-tokens/12263)
**Author:** [@ZIGS](https://community.gemsofwar.com/u/ZIGS)\ **Replies:** 15\ **Last updated:** [September 13, 2016, 12:44pm UTC](https://community.gemsofwar.com/t/what-happened-to-the-old-guild-tokens/12263 "2016-09-13T12:44:02Z")
You know, the ones used to raise masteries? I had about 180 of them and now they disappeared (which makes sense, since they’re no longer used) but how were they converted? The statues are the same level as my guild’s mas… --- ## [VIP level still at 10](https://community.gemsofwar.com/t/vip-level-still-at-10/12283)
**Author:** [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\ **Replies:** 4\ **Last updated:** [September 13, 2016, 9:04am UTC](https://community.gemsofwar.com/t/vip-level-still-at-10/12283 "2016-09-13T09:04:06Z")
What you were expecting to happen, and what actually happened? Since reaching VIP level 10 I have occasionally spent some money on stuff. However, it seems they have not been counted, since my VIP level still shows 10. … --- ## [Can't get into Chat 001](https://community.gemsofwar.com/t/cant-get-into-chat-001/12272)
**Author:** [@ZeZign](https://community.gemsofwar.com/u/ZeZign)\ **Replies:** 1\ **Last updated:** [September 13, 2016, 3:44am UTC](https://community.gemsofwar.com/t/cant-get-into-chat-001/12272 "2016-09-13T03:44:31Z")
What’s the deal? Did they reduce room size? --- ## [Gem matching bugs on XBox One](https://community.gemsofwar.com/t/gem-matching-bugs-on-xbox-one/12265)
**Author:** [@Dave](https://community.gemsofwar.com/u/Dave)\ **Replies:** 0\ **Last updated:** [September 13, 2016, 1:43am UTC](https://community.gemsofwar.com/t/gem-matching-bugs-on-xbox-one/12265 "2016-09-13T01:43:08Z")
Hi, I am sometimes able to fill Maw in a single T move. There were no additional cascading matches. How is it even possible that your engineering team struggles with these simple algorithms? I recommend the following … --- ## [Getting stuck in the Guild Chat after posting](https://community.gemsofwar.com/t/getting-stuck-in-the-guild-chat-after-posting/12268)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 0\ **Last updated:** [September 13, 2016, 1:57am UTC](https://community.gemsofwar.com/t/getting-stuck-in-the-guild-chat-after-posting/12268 "2016-09-13T01:57:49Z")
What you were expecting to happen, and what actually happened? Selecting X in Guild Chat - leaves Guild chat and returns you to the Guild screen but what is happening is the Wait Icon (the skull going around the mana c… --- ## [Guild tasks error with 2.1 update](https://community.gemsofwar.com/t/guild-tasks-error-with-2-1-update/12262)
**Author:** [@brightcookie](https://community.gemsofwar.com/u/brightcookie)\ **Replies:** 2\ **Last updated:** [September 13, 2016, 1:47am UTC](https://community.gemsofwar.com/t/guild-tasks-error-with-2-1-update/12262 "2016-09-13T01:47:45Z")
What you were expecting to happen, and what actually happened? Donated to guild tasks with the 2.1 update. Donated to yellow and 2 other colors. Yellow said 1/12 and then when I tried to donate to it again it said someo… --- ## [A complaint about mythics exclusivity](https://community.gemsofwar.com/t/a-complaint-about-mythics-exclusivity/12092)
**Author:** [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\ **Replies:** 17\ **Last updated:** [September 12, 2016, 11:11pm UTC](https://community.gemsofwar.com/t/a-complaint-about-mythics-exclusivity/12092 "2016-09-12T23:11:04Z")
I’ve complained before about how the text explaining about Mythic exclusivity is not very clear. Now I just almost spent 2,250 hard-earned gems on VIP chests thinking Draakulis would have been gone already as the only ob… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=75) [Next page](https://community.gemsofwar.com/c/support/10.md?page=77)