# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=75 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 76 --- ## [Only 22 kingdoms?](https://community.gemsofwar.com/t/only-22-kingdoms/12097)
**Author:** [@toby](https://community.gemsofwar.com/u/toby)\ **Replies:** 2\ **Last updated:** [September 29, 2016, 3:02am UTC](https://community.gemsofwar.com/t/only-22-kingdoms/12097 "2016-09-29T03:02:16Z")
lvl 133, xboxone finished the quests and challenges of 22 kingdoms, seems im missing a few kingdoms, how do i unlock more kingdoms? --- ## [Possible War and Peace glitch?](https://community.gemsofwar.com/t/possible-war-and-peace-glitch/12020)
**Author:** [@Notorious2401](https://community.gemsofwar.com/u/Notorious2401)\ **Replies:** 6\ **Last updated:** [September 29, 2016, 1:25am UTC](https://community.gemsofwar.com/t/possible-war-and-peace-glitch/12020 "2016-09-29T01:25:56Z")
Ive been using this weapon on my hero for some time now, base attack ((on the hero menu) is 12 damage to all enemies yet when i go into a pvp match it will occasionally drop to 9 or 7 damage. Anyone any idea why this is… --- ## [Arcane stones in Dragon's Claw Bundle](https://community.gemsofwar.com/t/arcane-stones-in-dragons-claw-bundle/12997)
**Author:** [@Chemerfian](https://community.gemsofwar.com/u/Chemerfian)\ **Replies:** 9\ **Last updated:** [September 28, 2016, 5:08am UTC](https://community.gemsofwar.com/t/arcane-stones-in-dragons-claw-bundle/12997 "2016-09-28T05:08:58Z")
Is there a reason that the arcane stones that come in this week’s legendary bundle are Arcane Beast instead of Arcane Dark? The Dragon Soul uses Arcane Dark and I thought that the arcane stones that came with the bundle… --- ## [Gems won't match - Frozen board](https://community.gemsofwar.com/t/gems-wont-match-frozen-board/11610)
**Author:** [@Dare](https://community.gemsofwar.com/u/Dare)\ **Replies:** 15\ **Last updated:** [September 27, 2016, 7:49pm UTC](https://community.gemsofwar.com/t/gems-wont-match-frozen-board/11610 "2016-09-27T19:49:37Z")
What you were expecting to happen, and what actually happened? I guess when there are 24+ gems of the same colour on the board, it freezes, and gems won’t match. Then I have to restart the game. It happened about dozen … --- ## [No guardians from 50 seal chests](https://community.gemsofwar.com/t/no-guardians-from-50-seal-chests/12417)
**Author:** [@Freakynation76](https://community.gemsofwar.com/u/Freakynation76)\ **Replies:** 38\ **Last updated:** [September 27, 2016, 6:52pm UTC](https://community.gemsofwar.com/t/no-guardians-from-50-seal-chests/12417 "2016-09-27T18:52:56Z")
What you were expecting to happen, and what actually happened? Guild reached over 40k seals, spent 1000 seals and not a single guardian. What are the steps to make it happen again? Guild rank over 40k, used 1000 seals… --- ## [Game crashes when trying to fight yourself when in battle](https://community.gemsofwar.com/t/game-crashes-when-trying-to-fight-yourself-when-in-battle/12990)
**Author:** [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\ **Replies:** 4\ **Last updated:** [September 27, 2016, 3:34am UTC](https://community.gemsofwar.com/t/game-crashes-when-trying-to-fight-yourself-when-in-battle/12990 "2016-09-27T03:34:23Z")
What you were expecting to happen, and what actually happened? I was in the middle of a PVP battle and also chatting, when I automatically decided to check which team I had set as defense. Without thinking, I clicked my… --- ## [Game just overall feeling very laggy, and error messages](https://community.gemsofwar.com/t/game-just-overall-feeling-very-laggy-and-error-messages/12977)
**Author:** [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\ **Replies:** 22\ **Last updated:** [September 26, 2016, 11:10pm UTC](https://community.gemsofwar.com/t/game-just-overall-feeling-very-laggy-and-error-messages/12977 "2016-09-26T23:10:32Z")
I’ve got this message a few times. The game also seems to be taking longer loading things. I’ve also had the game go to black screens. I have to keep closing the application when it happens. This happened after explo… --- ## [Where did ALL my Teams go Again x3 + 1](https://community.gemsofwar.com/t/where-did-all-my-teams-go-again-x3-1/11249)
**Author:** [@LightningStorm](https://community.gemsofwar.com/u/LightningStorm)\ **Replies:** 12\ **Last updated:** [September 26, 2016, 6:45pm UTC](https://community.gemsofwar.com/t/where-did-all-my-teams-go-again-x3-1/11249 "2016-09-26T18:45:03Z")
This is my 3rd time posting about losing ALL my Teams and it happened last week (x3) and then again This week (+1) shorlty after I had them all setup again. However, it’s not completely random to me now. I found that if… --- ## [Problem with The Great Maw at end of game?](https://community.gemsofwar.com/t/problem-with-the-great-maw-at-end-of-game/11788)
**Author:** [@Warmskin](https://community.gemsofwar.com/u/Warmskin)\ **Replies:** 16\ **Last updated:** [September 26, 2016, 6:07pm UTC](https://community.gemsofwar.com/t/problem-with-the-great-maw-at-end-of-game/11788 "2016-09-26T18:07:38Z")
Once near the end of a game there was only one enemy left on the opposing team. I used the Great Maw to devour him and win the game (I thought!). But, instead I got a msg re something about having no enemy to devour and … --- ## [Insulated is alright](https://community.gemsofwar.com/t/insulated-is-alright/12721)
**Author:** [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Replies:** 14\ **Last updated:** [September 26, 2016, 2:40pm UTC](https://community.gemsofwar.com/t/insulated-is-alright/12721 "2016-09-26T14:40:04Z")
Sometimes Insulated it’s not working… --- ## [Dragonian Rogue Already in Drop Pool](https://community.gemsofwar.com/t/dragonian-rogue-already-in-drop-pool/12958)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 0\ **Last updated:** [September 26, 2016, 1:59pm UTC](https://community.gemsofwar.com/t/dragonian-rogue-already-in-drop-pool/12958 "2016-09-26T13:59:01Z")
The current event troop is in the drop pool already. --- ## [No seals gained after 1500](https://community.gemsofwar.com/t/no-seals-gained-after-1500/12906)
**Author:** [@alebenja](https://community.gemsofwar.com/u/alebenja)\ **Replies:** 6\ **Last updated:** [September 25, 2016, 8:15pm UTC](https://community.gemsofwar.com/t/no-seals-gained-after-1500/12906 "2016-09-25T20:15:37Z")
Last week i gained more seal than the 1500 cap, this week i cannot gain more…is it something wanted or some glitch? --- ## [Please fix Italian translation errors](https://community.gemsofwar.com/t/please-fix-italian-translation-errors/12905)
**Author:** [@Hamiltondaddy](https://community.gemsofwar.com/u/Hamiltondaddy)\ **Replies:** 1\ **Last updated:** [September 25, 2016, 7:38pm UTC](https://community.gemsofwar.com/t/please-fix-italian-translation-errors/12905 "2016-09-25T19:38:55Z")
I play in Italian and I often find errors, sometimes amusing, sometimes misleading. For example, in the guild page “standing” is translated into “in piedi” which means “stand up”, while it should be “posizione”, “rango”… --- ## [Skill bonus active for null](https://community.gemsofwar.com/t/skill-bonus-active-for-null/12782)
**Author:** [@orbin111](https://community.gemsofwar.com/u/orbin111)\ **Replies:** 1\ **Last updated:** [September 23, 2016, 4:23am UTC](https://community.gemsofwar.com/t/skill-bonus-active-for-null/12782 "2016-09-23T04:23:31Z")
Hi everyone, Does enyone know if the message “Skill bonus active for null” actually means that bonus is not active or it will perish in less than a day? I am a little confused because if I remember correctly, the numbe… --- ## [War & Peace didn't damage opponent on top with special attack](https://community.gemsofwar.com/t/war-peace-didnt-damage-opponent-on-top-with-special-attack/12781)
**Author:** [@Rockanoid](https://community.gemsofwar.com/u/Rockanoid)\ **Replies:** 0\ **Last updated:** [September 22, 2016, 8:17pm UTC](https://community.gemsofwar.com/t/war-peace-didnt-damage-opponent-on-top-with-special-attack/12781 "2016-09-22T20:17:18Z")
Here’s a video of the bug. My hero has the “War & Peace” weapon. When using its special ability, while Entangled, it didn’t damage the opponent on top (a Dryad), but the other opponents were hit. This is the first time … --- ## [Goblin AI attacking "dead" opponent on Xbox One](https://community.gemsofwar.com/t/goblin-ai-attacking-dead-opponent-on-xbox-one/12780)
**Author:** [@Rockanoid](https://community.gemsofwar.com/u/Rockanoid)\ **Replies:** 0\ **Last updated:** [September 22, 2016, 8:10pm UTC](https://community.gemsofwar.com/t/goblin-ai-attacking-dead-opponent-on-xbox-one/12780 "2016-09-22T20:10:14Z")
Here’s a video of the bug. Notice the AI-Goblin using his special attack hitting the missing/dead opponent. It actually happened twice in this fight and I’ve never seen this before or since. Goblin AI attacking dead opp… --- ## [Getting error on trying to connect to the game](https://community.gemsofwar.com/t/getting-error-on-trying-to-connect-to-the-game/12754)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 0\ **Last updated:** [September 22, 2016, 7:32am UTC](https://community.gemsofwar.com/t/getting-error-on-trying-to-connect-to-the-game/12754 "2016-09-22T07:32:56Z")
What you were expecting to happen, and what actually happened? Starting about 11:49pm Pacific I started to get a GoW blue error screen saying Error Lost connection. Please retry when connect is established again Ret… --- ## [Random error while leveling troops](https://community.gemsofwar.com/t/random-error-while-leveling-troops/12734)
**Author:** [@brightcookie](https://community.gemsofwar.com/u/brightcookie)\ **Replies:** 0\ **Last updated:** [September 21, 2016, 5:39pm UTC](https://community.gemsofwar.com/t/random-error-while-leveling-troops/12734 "2016-09-21T17:39:14Z")
What you were expecting to happen, and what actually happened? I wasn’t expecting anything to happen. I was leveling up some low level troops and received a random error message that I’m posting a screenshot of. What a… --- ## [Console Patch 1.096 Known Issues](https://community.gemsofwar.com/t/console-patch-1-096-known-issues/11171)
**Author:** [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Replies:** 128\ **Last updated:** [September 21, 2016, 2:08pm UTC](https://community.gemsofwar.com/t/console-patch-1-096-known-issues/11171 "2016-09-21T14:08:58Z")
Hi Guys! With the latest patch coming out on consoles, we want you guys to have a thread to report any issues you are seeing to us. I will try to keep the main list on this first post when possible. Last Updated at 11:… --- ## [Sluggish gameplay](https://community.gemsofwar.com/t/sluggish-gameplay/12682)
**Author:** [@Krimlin](https://community.gemsofwar.com/u/Krimlin)\ **Replies:** 7\ **Last updated:** [September 21, 2016, 4:57am UTC](https://community.gemsofwar.com/t/sluggish-gameplay/12682 "2016-09-21T04:57:07Z")
Has anyone noticed sluggish gameplay or stuck loading screen? And weirdly enough it seems like it’s more frequent in PvP. Frustrating. All day yesterday and it’s continuing today. I play on mobile Android. I’ll restart … --- ## [Enemy Mab freezing troops on my own 4+ gem matches](https://community.gemsofwar.com/t/enemy-mab-freezing-troops-on-my-own-4-gem-matches/12169)
**Author:** [@EvolGrinZ](https://community.gemsofwar.com/u/EvolGrinZ)\ **Replies:** 3\ **Last updated:** [September 21, 2016, 2:33am UTC](https://community.gemsofwar.com/t/enemy-mab-freezing-troops-on-my-own-4-gem-matches/12169 "2016-09-21T02:33:21Z")
What you were expecting to happen, and what actually happened? My Valk was the only troop frozen and I cast her spell to give my EK blue mana so I could take care of the filled enemy Mab. But once I cast Valk my Death … --- ## [What is wrong with Queen Mab's 3rd trait?](https://community.gemsofwar.com/t/what-is-wrong-with-queen-mabs-3rd-trait/12718)
**Author:** [@ZIGS](https://community.gemsofwar.com/u/ZIGS)\ **Replies:** 1\ **Last updated:** [September 21, 2016, 1:28am UTC](https://community.gemsofwar.com/t/what-is-wrong-with-queen-mabs-3rd-trait/12718 "2016-09-21T01:28:47Z")
I was playing against one and my troops were getting frozen when I got a 4/5 gems match! Isn’t it supposed to trigger only when the opponent gets a 4/5 gem match? --- ## [Ps4 - Bunni nog not in event chests?](https://community.gemsofwar.com/t/ps4-bunni-nog-not-in-event-chests/12692)
**Author:** [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Replies:** 7\ **Last updated:** [September 20, 2016, 9:15pm UTC](https://community.gemsofwar.com/t/ps4-bunni-nog-not-in-event-chests/12692 "2016-09-20T21:15:47Z")
Hi everyone! I just wanted to ask you guys if this is for real or not. I’ve just paid 3000 glory get Bunni to mythic, plus one extra for the last trait stone I need, but I’m still one arcane short by the way, but my bi… --- ## [3 days or 2 hours?](https://community.gemsofwar.com/t/3-days-or-2-hours/12625)
**Author:** [@SirMione](https://community.gemsofwar.com/u/SirMione)\ **Replies:** 3\ **Last updated:** [September 20, 2016, 2:01pm UTC](https://community.gemsofwar.com/t/3-days-or-2-hours/12625 "2016-09-20T14:01:12Z")
In the Guild Roster list sorted by Last Activity, one of the players in my guild is said to be active 2 hours ago. But in the player’s profile windows it says that he was last seen 3 days ago. How is this possible? Gui… --- ## [Exceeded limit error](https://community.gemsofwar.com/t/exceeded-limit-error/12629)
**Author:** [@LYNDALE](https://community.gemsofwar.com/u/LYNDALE)\ **Replies:** 9\ **Last updated:** [September 20, 2016, 2:46am UTC](https://community.gemsofwar.com/t/exceeded-limit-error/12629 "2016-09-20T02:46:26Z")
What you were expecting to happen, and what actually happened? I had just won Arena battle 4. This was not credited. Ihad to shut down app. What are the steps to make it happen again? No idea Do you have any screensh… --- ## [Went to join a new guild - received error](https://community.gemsofwar.com/t/went-to-join-a-new-guild-received-error/12651)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 0\ **Last updated:** [September 19, 2016, 11:39pm UTC](https://community.gemsofwar.com/t/went-to-join-a-new-guild-received-error/12651 "2016-09-19T23:39:44Z")
What you were expecting to happen, and what actually happened? Received an invite from The Thunderbolts guild (Taisia) Went to view said invite Went to join said Guild Received Error Error joining guild, saving use… --- ## [Mega IK spawned in Maugrum Woods Explore mode](https://community.gemsofwar.com/t/mega-ik-spawned-in-maugrum-woods-explore-mode/12638)
**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\ **Replies:** 2\ **Last updated:** [September 19, 2016, 9:15pm UTC](https://community.gemsofwar.com/t/mega-ik-spawned-in-maugrum-woods-explore-mode/12638 "2016-09-19T21:15:08Z")
I was having a nice time exploring in Maugrum Woods in WL4 mode. I killed the enemy IK …and it spawned another which had 67 armor, 189 life and 153 attack. What the…!%#¥€ --- ## [What am I missing here? A question on guild slots and ranks](https://community.gemsofwar.com/t/what-am-i-missing-here-a-question-on-guild-slots-and-ranks/12515)
**Author:** [@JesusPS4](https://community.gemsofwar.com/u/JesusPS4)\ **Replies:** 6\ **Last updated:** [September 19, 2016, 5:20pm UTC](https://community.gemsofwar.com/t/what-am-i-missing-here-a-question-on-guild-slots-and-ranks/12515 "2016-09-19T17:20:03Z")
After a little time searching I decided to grab a Popsicle and ask since I can’t find my answer. My question is why are there only 20 players in the roster and in Guild Management\>Ranks lists when it says Members 30/… --- ## [Guild donations not showing in guild roster after pvp battle](https://community.gemsofwar.com/t/guild-donations-not-showing-in-guild-roster-after-pvp-battle/12617)
**Author:** [@Freakynation76](https://community.gemsofwar.com/u/Freakynation76)\ **Replies:** 0\ **Last updated:** [September 19, 2016, 4:58pm UTC](https://community.gemsofwar.com/t/guild-donations-not-showing-in-guild-roster-after-pvp-battle/12617 "2016-09-19T16:58:24Z")
What you were expecting to happen, and what actually happened? Donated to guild and nothing shows in guild roster. What are the steps to make it happen again? Donated 550k to a blue task, think it was one click comple… --- ## [Double Gold from Revenge Bug](https://community.gemsofwar.com/t/double-gold-from-revenge-bug/12604)
**Author:** [@agentronin316](https://community.gemsofwar.com/u/agentronin316)\ **Replies:** 5\ **Last updated:** [September 19, 2016, 3:29pm UTC](https://community.gemsofwar.com/t/double-gold-from-revenge-bug/12604 "2016-09-19T15:29:33Z")
What you were expecting to happen, and what actually happened? I was expecting to get a small boost in glory from a revenge battle. I also got about double gold from it. I can see that my armor & VIP boost was applied … [Previous page](https://community.gemsofwar.com/c/support/10.md?page=74) [Next page](https://community.gemsofwar.com/c/support/10.md?page=76)