# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=71 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 72 --- ## [Gorgotha and Emperor Korvash posible bug (solved)](https://community.gemsofwar.com/t/gorgotha-and-emperor-korvash-posible-bug-solved/14931)
**Author:** [@ONOPALAVER](https://community.gemsofwar.com/u/ONOPALAVER)\ **Replies:** 3\ **Last updated:** [November 5, 2016, 7:54pm UTC](https://community.gemsofwar.com/t/gorgotha-and-emperor-korvash-posible-bug-solved/14931 "2016-11-05T19:54:52Z")
Well is not a really problem for me, but there is a bug in this 2 troops in his respective skull defense. I mean that sometimes suffers the skull damage of my Emperor Korvash, but if they have the 3 abilities may have s… --- ## [Guild Brown Guardian hit level 40 but no bonus applied](https://community.gemsofwar.com/t/guild-brown-guardian-hit-level-40-but-no-bonus-applied/14920)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 1\ **Last updated:** [November 5, 2016, 5:25pm UTC](https://community.gemsofwar.com/t/guild-brown-guardian-hit-level-40-but-no-bonus-applied/14920 "2016-11-05T17:25:26Z")
What you were expecting to happen, and what actually happened? Our Brown Guardian hit Level 40 which was the level it said Next Bonus would be applied for the Glory. We hit that last night and the Glory is still at 0 I… --- ## [Traits carrying over to transformed units](https://community.gemsofwar.com/t/traits-carrying-over-to-transformed-units/14901)
**Author:** [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\ **Replies:** 3\ **Last updated:** [November 5, 2016, 2:18pm UTC](https://community.gemsofwar.com/t/traits-carrying-over-to-transformed-units/14901 "2016-11-05T14:18:00Z")
What you were expecting to happen, and what actually happened? I thought transformed units (by Giant Toadstool, into GT as well) would lose their traits, maybe have whatever GT traitd you have unlocked. What happened is… --- ## [Guild - Contribute Gold Error](https://community.gemsofwar.com/t/guild-contribute-gold-error/14775)
**Author:** [@ExVasterist](https://community.gemsofwar.com/u/ExVasterist)\ **Replies:** 3\ **Last updated:** [November 4, 2016, 12:33pm UTC](https://community.gemsofwar.com/t/guild-contribute-gold-error/14775 "2016-11-04T12:33:06Z")
Just wow… --- ## [Double task mail](https://community.gemsofwar.com/t/double-task-mail/14795)
**Author:** [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\ **Replies:** 20\ **Last updated:** [November 4, 2016, 7:25am UTC](https://community.gemsofwar.com/t/double-task-mail/14795 "2016-11-04T07:25:25Z")
What you were expecting to happen, and what actually happened? A 90 gem task got finished and I got 2 mails to claim that reward instead of just 1. Got 180 gems total. What are the steps to make it happen again? / Do … --- ## [Merchant trait doesn't seem to be working](https://community.gemsofwar.com/t/merchant-trait-doesnt-seem-to-be-working/2150)
**Author:** [@dhjl](https://community.gemsofwar.com/u/dhjl)\ **Replies:** 11\ **Last updated:** [November 3, 2016, 4:09pm UTC](https://community.gemsofwar.com/t/merchant-trait-doesnt-seem-to-be-working/2150 "2016-11-03T16:09:51Z")
Merchant: 25% bonus Gold at the end of battle. To test it, I fought the same opponent twice. First, with a traited Alchemist. And then without: Correct me if I’m wrong, but shouldn’t the gold be over 4000 with a 25… --- ## [Wrong guild reward?](https://community.gemsofwar.com/t/wrong-guild-reward/14688)
**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Replies:** 2\ **Last updated:** [November 2, 2016, 7:14pm UTC](https://community.gemsofwar.com/t/wrong-guild-reward/14688 "2016-11-02T19:14:08Z")
My guild (Spectral Forces) have place #288 in overall rating, and, according to game data, it’s Elite V with bonus +190% gold. I have 500 gold per day for login. And then it doubles (I forgot, why. blushes). And over th… --- ## [BUG - Gorgotha: Master of All Mana ...?](https://community.gemsofwar.com/t/bug-gorgotha-master-of-all-mana/14736)
**Author:** [@xWildSlicerx](https://community.gemsofwar.com/u/xWildSlicerx)\ **Replies:** 6\ **Last updated:** [November 2, 2016, 4:38pm UTC](https://community.gemsofwar.com/t/bug-gorgotha-master-of-all-mana/14736 "2016-11-02T16:38:52Z")
What you were expecting to happen, and what actually happened? I went into Explore mode in Khaziel… was expecting just an regular AI team. What are the steps to make it happen again? No idea? First occurrence. Do you… --- ## [Arena available troops](https://community.gemsofwar.com/t/arena-available-troops/14717)
**Author:** [@Fred](https://community.gemsofwar.com/u/Fred)\ **Replies:** 6\ **Last updated:** [November 2, 2016, 10:42am UTC](https://community.gemsofwar.com/t/arena-available-troops/14717 "2016-11-02T10:42:33Z")
Hi everyone, I created this thread because i faced something really unusual that, in my opinion, is worth sharing. For a change of pace, tonight i decided to do arena runs. On one of those runs, i faced on match 3, as… --- ## [Getting an Error 13 Message Everytime I Try to Log On](https://community.gemsofwar.com/t/getting-an-error-13-message-everytime-i-try-to-log-on/14725)
**Author:** [@Henry](https://community.gemsofwar.com/u/Henry)\ **Replies:** 2\ **Last updated:** [November 2, 2016, 6:19am UTC](https://community.gemsofwar.com/t/getting-an-error-13-message-everytime-i-try-to-log-on/14725 "2016-11-02T06:19:55Z")
Hi Everyone, I’m new to the forum, but not new to the game (have been playing ~2 yrs). Just yesterday, I tried to log in but got an ‘Error 13’ message. I thought it was just server issues, but same thing happened when… --- ## [I thought this was patched? (Gem refresh glitch)](https://community.gemsofwar.com/t/i-thought-this-was-patched-gem-refresh-glitch/14709)
**Author:** [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\ **Replies:** 0\ **Last updated:** [November 1, 2016, 10:14pm UTC](https://community.gemsofwar.com/t/i-thought-this-was-patched-gem-refresh-glitch/14709 "2016-11-01T22:14:36Z")
Using gems to refresh options initiates a perpetuating loading symbol… --- ## [Steam Server issues- FIXED](https://community.gemsofwar.com/t/steam-server-issues-fixed/14637)
**Author:** [@efh313](https://community.gemsofwar.com/u/efh313)\ **Replies:** 0\ **Last updated:** [October 31, 2016, 1:26pm UTC](https://community.gemsofwar.com/t/steam-server-issues-fixed/14637 "2016-10-31T13:26:49Z")
What you were expecting to happen, and what actually happened? I was expecting to log in and play on my laptop. Instead I received this error : "An error occurred while updating Gems of War (content servers unreachable) … --- ## [Same card same level no bonuses to either different stats](https://community.gemsofwar.com/t/same-card-same-level-no-bonuses-to-either-different-stats/14636)
**Author:** [@ExVasterist](https://community.gemsofwar.com/u/ExVasterist)\ **Replies:** 5\ **Last updated:** [October 31, 2016, 1:18pm UTC](https://community.gemsofwar.com/t/same-card-same-level-no-bonuses-to-either-different-stats/14636 "2016-10-31T13:18:02Z")
What you were expecting to happen, and what actually happened? That my opponent who has the same card that is same level as my card and shows no bonuses for either of us, yet they have higher stats than mine. What are … --- ## [Difficulty Setting does not give accurate reward](https://community.gemsofwar.com/t/difficulty-setting-does-not-give-accurate-reward/14635)
**Author:** [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Replies:** 3\ **Last updated:** [October 31, 2016, 1:01pm UTC](https://community.gemsofwar.com/t/difficulty-setting-does-not-give-accurate-reward/14635 "2016-10-31T13:01:24Z")
What you were expecting to happen, and what actually happened? By Changing Difficulty Setting, I expect to get the relative bonus per target Warlord Level. What are the steps to make it happen again? Changing Setting. … --- ## [Kingdom Mana Bonus Issue? (Was: Mechanist Bonus Mana issue?)](https://community.gemsofwar.com/t/kingdom-mana-bonus-issue-was-mechanist-bonus-mana-issue/14496)
**Author:** [@Katkill](https://community.gemsofwar.com/u/Katkill)\ **Replies:** 4\ **Last updated:** [October 31, 2016, 12:07pm UTC](https://community.gemsofwar.com/t/kingdom-mana-bonus-issue-was-mechanist-bonus-mana-issue/14496 "2016-10-31T12:07:59Z")
iOS version: Didn’t notice this in the patch notes, so this is possibly a bug? Mechanist class +5 bonus to mana is no longer being applied to War & Peace weapon, but is applied to all Brown mana only weapons. Is it by… --- ## [Guildmembers weekly donation totals dissapearing](https://community.gemsofwar.com/t/guildmembers-weekly-donation-totals-dissapearing/14627)
**Author:** [@Autismfullhouse](https://community.gemsofwar.com/u/Autismfullhouse)\ **Replies:** 0\ **Last updated:** [October 31, 2016, 8:07am UTC](https://community.gemsofwar.com/t/guildmembers-weekly-donation-totals-dissapearing/14627 "2016-10-31T08:07:12Z")
What you were expecting to happen, and what actually happened? This has happened to one or more guild members every week since the new guild templates came out. Shortly after the weekly reset people will donate to task… --- ## [Incomplete legendary tasks](https://community.gemsofwar.com/t/incomplete-legendary-tasks/14615)
**Author:** [@AnalSwordfish](https://community.gemsofwar.com/u/AnalSwordfish)\ **Replies:** 2\ **Last updated:** [October 31, 2016, 7:45am UTC](https://community.gemsofwar.com/t/incomplete-legendary-tasks/14615 "2016-10-31T07:45:50Z")
One thing I haven’t been clear on is at the end of the week, are incomplete legendary tasks going to be refunded like regular tasks or will progress carry over? @Sirrian --- ## [Claimed Legendary Task in mail and got no reward](https://community.gemsofwar.com/t/claimed-legendary-task-in-mail-and-got-no-reward/14590)
**Author:** [@Freakynation76](https://community.gemsofwar.com/u/Freakynation76)\ **Replies:** 0\ **Last updated:** [October 30, 2016, 6:48pm UTC](https://community.gemsofwar.com/t/claimed-legendary-task-in-mail-and-got-no-reward/14590 "2016-10-30T18:48:21Z")
What you were expecting to happen, and what actually happened? Claimed a legendary task in mail and no reward given What are the steps to make it happen again? 3 legendary tasks were sitting in mail, claimed all 3 and… --- ## [Troop Team Selection Problem](https://community.gemsofwar.com/t/troop-team-selection-problem/14005)
**Author:** [@Strat](https://community.gemsofwar.com/u/Strat)\ **Replies:** 11\ **Last updated:** [October 30, 2016, 3:29pm UTC](https://community.gemsofwar.com/t/troop-team-selection-problem/14005 "2016-10-30T15:29:22Z")
Was trying to create a Giant Team. Now there is a bunch of bugs. Can not remove any troop from list. Right side of screen show ORGE\_BORGE for Jarl The photo does not do the weirdness justice (RB) Refund? Y button for… --- ## [Graphical glitch](https://community.gemsofwar.com/t/graphical-glitch/14575)
**Author:** [@Skjoldolfr](https://community.gemsofwar.com/u/Skjoldolfr)\ **Replies:** 1\ **Last updated:** [October 30, 2016, 2:48pm UTC](https://community.gemsofwar.com/t/graphical-glitch/14575 "2016-10-30T14:48:34Z")
Has anyone else noticed the random white line above the head of the female pirate avatar armour? Or is it just me. --- ## [Souls souls and missing souls](https://community.gemsofwar.com/t/souls-souls-and-missing-souls/14564)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 10\ **Last updated:** [October 30, 2016, 2:22pm UTC](https://community.gemsofwar.com/t/souls-souls-and-missing-souls/14564 "2016-10-30T14:22:32Z")
What you were expecting to happen, and what actually happened? More souls actually than were awarded. (previous win -88 souls) What are the steps to make it happen again? Unsure Do you have any screenshots or video … --- ## [Dragon Soul's Huge trait after Resurrection](https://community.gemsofwar.com/t/dragon-souls-huge-trait-after-resurrection/14548)
**Author:** [@Exile33](https://community.gemsofwar.com/u/Exile33)\ **Replies:** 2\ **Last updated:** [October 29, 2016, 4:50pm UTC](https://community.gemsofwar.com/t/dragon-souls-huge-trait-after-resurrection/14548 "2016-10-29T16:50:53Z")
I just started using Dragon Soul after the last patch and I noticed yesterday that after the Resurrection trait is triggered, Dragon Soul no longer gets the benefit from his Huge trait. I looked around here and Googled … --- ## [Treasure Hunt Resource Counter?](https://community.gemsofwar.com/t/treasure-hunt-resource-counter/14438)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 12\ **Last updated:** [October 28, 2016, 7:04pm UTC](https://community.gemsofwar.com/t/treasure-hunt-resource-counter/14438 "2016-10-28T19:04:12Z")
Being honest, I don’t even particularly like this thing in PVP. But here? It would be useless, if it even did anything. Not only is it redundant, but it doesn’t actually work in here anyway. --- ## [Treasure Hunt and Traitstones](https://community.gemsofwar.com/t/treasure-hunt-and-traitstones/4642)
**Author:** [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\ **Replies:** 20\ **Last updated:** [October 28, 2016, 1:04pm UTC](https://community.gemsofwar.com/t/treasure-hunt-and-traitstones/4642 "2016-10-28T13:04:19Z")
What you were expecting to happen, and what actually happened? I was expecting to get the number of traitstones I deserve from Treasure Hunt, but sometimes I’m getting less. What are the steps to make it happen again? … --- ## [New version problem since update](https://community.gemsofwar.com/t/new-version-problem-since-update/14448)
**Author:** [@Druss](https://community.gemsofwar.com/u/Druss)\ **Replies:** 4\ **Last updated:** [October 28, 2016, 12:02am UTC](https://community.gemsofwar.com/t/new-version-problem-since-update/14448 "2016-10-28T00:02:24Z")
My son plays this game on his phone, he has done the update however the game comes up new version required. How does he proceed as he cannot get any further than this opening screen? --- ## [Guild Chat Down?](https://community.gemsofwar.com/t/guild-chat-down/12632)
**Author:** [@EricBLivingston](https://community.gemsofwar.com/u/EricBLivingston)\ **Replies:** 5\ **Last updated:** [October 27, 2016, 9:35pm UTC](https://community.gemsofwar.com/t/guild-chat-down/12632 "2016-10-27T21:35:44Z")
What you were expecting to happen, and what actually happened? When I click the chat button, I expect to get two tabs, the global chat and the guild chat. I only see Global. Also, it keeps asking if I want to join globa… --- ## [I Derped, Working as Intended (Resolved)](https://community.gemsofwar.com/t/i-derped-working-as-intended-resolved/14449)
**Author:** [@agentronin316](https://community.gemsofwar.com/u/agentronin316)\ **Replies:** 2\ **Last updated:** [October 27, 2016, 12:15pm UTC](https://community.gemsofwar.com/t/i-derped-working-as-intended-resolved/14449 "2016-10-27T12:15:58Z")
What you were expecting to happen, and what actually happened? I was expecting to get 118 souls based on the in-battle display of 54 souls and my x2.2 Souls multiplier. What are the steps to make it happen again? Forg… --- ## [Store works for me on mobile for the first time, Thank you! :D](https://community.gemsofwar.com/t/store-works-for-me-on-mobile-for-the-first-time-thank-you-d/14443)
**Author:** [@sotolf2](https://community.gemsofwar.com/u/sotolf2)\ **Replies:** 0\ **Last updated:** [October 27, 2016, 8:59am UTC](https://community.gemsofwar.com/t/store-works-for-me-on-mobile-for-the-first-time-thank-you-d/14443 "2016-10-27T08:59:41Z")
I’ve been in contact with support before, and the store never was working for me on mobile, so I had to log on via my computer to be able to buy things in the store, as of the new patch (2.1.5) it works :smiley: I’m so … --- ## [Going bald when using headgear](https://community.gemsofwar.com/t/going-bald-when-using-headgear/14424)
**Author:** [@MatrimCauthon](https://community.gemsofwar.com/u/MatrimCauthon)\ **Replies:** 3\ **Last updated:** [October 27, 2016, 6:11am UTC](https://community.gemsofwar.com/t/going-bald-when-using-headgear/14424 "2016-10-27T06:11:39Z")
What you were expecting to happen, and what actually happened? I thought it would be like the picture in the armor preview, where the character has a helmet, yet still has hair. Instead, my character goes suddenly, and … --- ## [Lastest IOS issue](https://community.gemsofwar.com/t/lastest-ios-issue/14428)
**Author:** [@missmeowsers](https://community.gemsofwar.com/u/missmeowsers)\ **Replies:** 3\ **Last updated:** [October 27, 2016, 5:51am UTC](https://community.gemsofwar.com/t/lastest-ios-issue/14428 "2016-10-27T05:51:52Z")
Open game. Game prompts me to update app. App Store shows game is up to date. Rinse. Repeat. Any other IOS users having this issue? I haven’t been able to play the game since the update due to this issue. [Previous page](https://community.gemsofwar.com/c/support/10.md?page=70) [Next page](https://community.gemsofwar.com/c/support/10.md?page=72)