# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=70 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 71 --- ## [Bug with Dragon eggs - 3rd trait (spawn) working under stun](https://community.gemsofwar.com/t/bug-with-dragon-eggs-3rd-trait-spawn-working-under-stun/15461)
**Author:** [@Dywel](https://community.gemsofwar.com/u/Dywel)\ **Replies:** 1\ **Last updated:** [November 18, 2016, 1:29pm UTC](https://community.gemsofwar.com/t/bug-with-dragon-eggs-3rd-trait-spawn-working-under-stun/15461 "2016-11-18T13:29:31Z")
Hi supp I found a bug! ‘Dragons eggs’ card have a ‘Spawn’ trait, that spawn a ‘Baby dragon’ after death. This trait working too if the egg under stun. It is happend to me 2 times on the enemy side in pvp. I stunned it w… --- ## [Error cant accept mail](https://community.gemsofwar.com/t/error-cant-accept-mail/15398)
**Author:** [@Zag123](https://community.gemsofwar.com/u/Zag123)\ **Replies:** 8\ **Last updated:** [November 18, 2016, 8:44am UTC](https://community.gemsofwar.com/t/error-cant-accept-mail/15398 "2016-11-18T08:44:43Z")
\*\*What you were expecting to happen, and what actually happened?\*\*open up my mail receive my content What are the steps to make it happen again? Just by opening mail it errors Do you have any screenshots or video you … --- ## [Dragonette won't ascend](https://community.gemsofwar.com/t/dragonette-wont-ascend/15411)
**Author:** [@Grunge](https://community.gemsofwar.com/u/Grunge)\ **Replies:** 5\ **Last updated:** [November 17, 2016, 2:03pm UTC](https://community.gemsofwar.com/t/dragonette-wont-ascend/15411 "2016-11-17T14:03:19Z")
It seems to be frozen. I have 29 dragonettes, but it won’t let me ascend it. I use android phone and pc. I’ve cleared the game cache on my phone and I’ve verified the game files on Steam with no errors. --- ## [Please fix Life Drain](https://community.gemsofwar.com/t/please-fix-life-drain/15400)
**Author:** [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\ **Replies:** 12\ **Last updated:** [November 17, 2016, 3:50am UTC](https://community.gemsofwar.com/t/please-fix-life-drain/15400 "2016-11-17T03:50:28Z")
Thank you… --- ## [Cute error -Uncaught Promise](https://community.gemsofwar.com/t/cute-error-uncaught-promise/15403)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 5\ **Last updated:** [November 17, 2016, 1:03am UTC](https://community.gemsofwar.com/t/cute-error-uncaught-promise/15403 "2016-11-17T01:03:23Z")
What you were expecting to happen, and what actually happened? I was finishing PvP loss - going to supposedly the next choices to PVP Ended up having to quit the game since I couldn’t get out of the error dialog. On P… --- ## [Orbweaver summoning Giant Spider](https://community.gemsofwar.com/t/orbweaver-summoning-giant-spider/15385)
**Author:** [@AngryMidget](https://community.gemsofwar.com/u/AngryMidget)\ **Replies:** 4\ **Last updated:** [November 16, 2016, 1:42pm UTC](https://community.gemsofwar.com/t/orbweaver-summoning-giant-spider/15385 "2016-11-16T13:42:45Z")
What you were expecting to happen, and what actually happened? The hero to take damage and not summon anything as there were no open slots to put the Giant Spider. What are the steps to make it happen again? Not sure. … --- ## [Team power not showing the same](https://community.gemsofwar.com/t/team-power-not-showing-the-same/15379)
**Author:** [@MadamBambii](https://community.gemsofwar.com/u/MadamBambii)\ **Replies:** 4\ **Last updated:** [November 16, 2016, 11:44am UTC](https://community.gemsofwar.com/t/team-power-not-showing-the-same/15379 "2016-11-16T11:44:14Z")
So not sure why, but my defence team shows 2 different team power. Can anyone tell me why this is? --- ## [Revenge Task Question](https://community.gemsofwar.com/t/revenge-task-question/15351)
**Author:** [@Strat](https://community.gemsofwar.com/u/Strat)\ **Replies:** 2\ **Last updated:** [November 15, 2016, 6:15pm UTC](https://community.gemsofwar.com/t/revenge-task-question/15351 "2016-11-15T18:15:19Z")
Can someone please remind me how to complete the Task “Win 3 revenge battles”. Obviously Revenge battles are not working. I could have sworn there was a glitch to clear the Task. Thanks --- ## [\[Bug Report\] Floating chat button](https://community.gemsofwar.com/t/bug-report-floating-chat-button/15210)
**Author:** [@Venzael](https://community.gemsofwar.com/u/Venzael)\ **Replies:** 3\ **Last updated:** [November 15, 2016, 6:56am UTC](https://community.gemsofwar.com/t/bug-report-floating-chat-button/15210 "2016-11-15T06:56:07Z")
What you were expecting to happen, and what actually happened? I was expecting the UI on the World Map to return to normal, but now there’s an extra chat button. What are the steps to make it happen again? Open the E… --- ## [League ranking glitch](https://community.gemsofwar.com/t/league-ranking-glitch/12540)
**Author:** [@bluebehir](https://community.gemsofwar.com/u/bluebehir)\ **Replies:** 3\ **Last updated:** [November 15, 2016, 5:20am UTC](https://community.gemsofwar.com/t/league-ranking-glitch/12540 "2016-11-15T05:20:21Z")
What you were expecting to happen, and what actually happened? I was expecting normal things. What are the steps to make it happen again? No idea. Do you have any screenshots or video you want to share with us so we … --- ## [Morthani's Will Freezing Game](https://community.gemsofwar.com/t/morthanis-will-freezing-game/15329)
**Author:** [@edusan](https://community.gemsofwar.com/u/edusan)\ **Replies:** 6\ **Last updated:** [November 15, 2016, 12:33am UTC](https://community.gemsofwar.com/t/morthanis-will-freezing-game/15329 "2016-11-15T00:33:34Z")
When you active Morthani’s Will’s spell the game freezes/crashes. It happened twice to me. In both cases the other team had 4 identical troops. I’ve never experienced this before. I mean, a troop making the game crash i… --- ## [Bug report (text broken)](https://community.gemsofwar.com/t/bug-report-text-broken/15279)
**Author:** [@webmistress](https://community.gemsofwar.com/u/webmistress)\ **Replies:** 5\ **Last updated:** [November 14, 2016, 4:36pm UTC](https://community.gemsofwar.com/t/bug-report-text-broken/15279 "2016-11-14T16:36:45Z")
OMG…could reporting an issue with this game be ANY more difficult??? WHY??? Anyhow, I found a text error that I thought you guys might not know about: Kingdom: Forest of thorns, under the lore section…there is an extr… --- ## [Flying cow herd spawned too successfully in arena](https://community.gemsofwar.com/t/flying-cow-herd-spawned-too-successfully-in-arena/15259)
**Author:** [@SirAdelaide](https://community.gemsofwar.com/u/SirAdelaide)\ **Replies:** 3\ **Last updated:** [November 13, 2016, 12:50pm UTC](https://community.gemsofwar.com/t/flying-cow-herd-spawned-too-successfully-in-arena/15259 "2016-11-13T12:50:52Z")
I was playing arena, and the opposing team had a flying cow, which ended up being their last troop left. It activated migration and spawned another cow, fair enough. But then between these two, they spawned another 8. E… --- ## [Deck Hand Not Converting Purple to Blue](https://community.gemsofwar.com/t/deck-hand-not-converting-purple-to-blue/15240)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 0\ **Last updated:** [November 12, 2016, 10:30pm UTC](https://community.gemsofwar.com/t/deck-hand-not-converting-purple-to-blue/15240 "2016-11-12T22:30:03Z")
It doesn’t always occur, but occasionally Deck Hand down not do his convert. He always does the 5 purple spawn, but he only converts all the colors about 90% of the time. --- ## [Emperina healing too much](https://community.gemsofwar.com/t/emperina-healing-too-much/15223)
**Author:** [@SirAdelaide](https://community.gemsofwar.com/u/SirAdelaide)\ **Replies:** 5\ **Last updated:** [November 12, 2016, 10:25pm UTC](https://community.gemsofwar.com/t/emperina-healing-too-much/15223 "2016-11-12T22:25:03Z")
I was fighting a team with Emperina. She was the last left, with 15 magic and ability said she would heal 15 health on activation. First activation she went from 10 to 55 health, then next time from 25 to 80. Android --- ## [BUG REPORT Cant Acsend troop](https://community.gemsofwar.com/t/bug-report-cant-acsend-troop/15191)
**Author:** [@shurikvz](https://community.gemsofwar.com/u/shurikvz)\ **Replies:** 1\ **Last updated:** [November 11, 2016, 6:25pm UTC](https://community.gemsofwar.com/t/bug-report-cant-acsend-troop/15191 "2016-11-11T18:25:22Z")
When I try to acsend troop I get the following error: --- ## [Dark channel, 3rd trait on sorcerer class and creeping death (mark)](https://community.gemsofwar.com/t/dark-channel-3rd-trait-on-sorcerer-class-and-creeping-death-mark/14260)
**Author:** [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Replies:** 12\ **Last updated:** [November 11, 2016, 8:36am UTC](https://community.gemsofwar.com/t/dark-channel-3rd-trait-on-sorcerer-class-and-creeping-death-mark/14260 "2016-11-11T08:36:28Z")
Hey guys. Can anyone else test this. I finally got the third trait on the sorcerer class, dark channel. This is supposed to have a 50% chance to give magic every turn. However, I’ve played 20 games and it’s worked once!… --- ## [Help please. Xbox one problems with account](https://community.gemsofwar.com/t/help-please-xbox-one-problems-with-account/14532)
**Author:** [@El\_Clasic0](https://community.gemsofwar.com/u/El_Clasic0)\ **Replies:** 8\ **Last updated:** [November 9, 2016, 7:27pm UTC](https://community.gemsofwar.com/t/help-please-xbox-one-problems-with-account/14532 "2016-11-09T19:27:53Z")
My hero lvl 225. Nickname El\_Clasic0. Guild The LeMans. Invite code EL CLASICO\_JKKA I cant join menu Guild and no bonuses from Guild. I can’t invaiting another player( always loaded the menu without continuing). I cont… --- ## [Great Maw's Devour only partially works when entangled](https://community.gemsofwar.com/t/great-maws-devour-only-partially-works-when-entangled/15076)
**Author:** [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Replies:** 4\ **Last updated:** [November 9, 2016, 5:49pm UTC](https://community.gemsofwar.com/t/great-maws-devour-only-partially-works-when-entangled/15076 "2016-11-09T17:49:01Z")
What you were expecting to happen, and what actually happened? Great Maw uses its spell when entangled. 1st, I thought Attack buff will break entangle? Or did that rule rescinded? Even so, after devour, Great Maw reci… --- ## [BUG REPORT involving gem/skull matches in PvP](https://community.gemsofwar.com/t/bug-report-involving-gem-skull-matches-in-pvp/15046)
**Author:** [@Sassinator](https://community.gemsofwar.com/u/Sassinator)\ **Replies:** 0\ **Last updated:** [November 8, 2016, 5:55am UTC](https://community.gemsofwar.com/t/bug-report-involving-gem-skull-matches-in-pvp/15046 "2016-11-08T05:55:38Z")
What you were expecting to happen, and what actually happened? Matched yellow gems with Knight Coronet, who had 9/12 mana, expected to get 3 mana. Instead, stayed at 9/12 mana. Different battle (my team was the same a… --- ## [Cursed Trait Glitch](https://community.gemsofwar.com/t/cursed-trait-glitch/6414)
**Author:** [@Klutzy](https://community.gemsofwar.com/u/Klutzy)\ **Replies:** 3\ **Last updated:** [November 8, 2016, 8:49pm UTC](https://community.gemsofwar.com/t/cursed-trait-glitch/6414 "2016-11-08T20:49:17Z")
In a battle that against an enemy that has few enough life to be killed by the cursed trait, the enemy immediately dies, and the game freezes. What you were expecting to happen, and what actually happened? I was expect… --- ## [\[PS4\] Troop rarity order not updating](https://community.gemsofwar.com/t/ps4-troop-rarity-order-not-updating/15032)
**Author:** [@wskill](https://community.gemsofwar.com/u/wskill)\ **Replies:** 7\ **Last updated:** [November 8, 2016, 6:01pm UTC](https://community.gemsofwar.com/t/ps4-troop-rarity-order-not-updating/15032 "2016-11-08T18:01:28Z")
Got it in a vid so its easier to see what i mean. After upgrading troops to higher rarity, unlike my already upgraded chimaera these new troops arent updated to order on rarity. I even reloaded the game w… --- ## [\[BUG REPORT\] The Arena is Broken Again - Seemingly Random Hero Stat Bonuses](https://community.gemsofwar.com/t/bug-report-the-arena-is-broken-again-seemingly-random-hero-stat-bonuses/15029)
**Author:** [@LegendMaker](https://community.gemsofwar.com/u/LegendMaker)\ **Replies:** 22\ **Last updated:** [November 8, 2016, 12:14pm UTC](https://community.gemsofwar.com/t/bug-report-the-arena-is-broken-again-seemingly-random-hero-stat-bonuses/15029 "2016-11-08T12:14:30Z")
Hi there, So, remember during patch 1.09, when the Hero Class bonuses were active in The Arena, and it made it unplayable? Well, we have a similar bug now (on top of the Transform mechanic bug which brings troops with a… --- ## [You win! oh wait, finally you lose](https://community.gemsofwar.com/t/you-win-oh-wait-finally-you-lose/15050)
**Author:** [@Buggyleclown](https://community.gemsofwar.com/u/Buggyleclown)\ **Replies:** 1\ **Last updated:** [November 8, 2016, 11:22am UTC](https://community.gemsofwar.com/t/you-win-oh-wait-finally-you-lose/15050 "2016-11-08T11:22:13Z")
Hi there. Dont know if it’s happen to other people or if im the only black cat, but lately after WIN a pvp game (on ps4)one text came, and game consider im loosing. so no trophy no gold etcetc…Any idea how and why it… --- ## [Off on level for daily PVP award](https://community.gemsofwar.com/t/off-on-level-for-daily-pvp-award/15047)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 0\ **Last updated:** [November 8, 2016, 7:15am UTC](https://community.gemsofwar.com/t/off-on-level-for-daily-pvp-award/15047 "2016-11-08T07:15:22Z")
What you were expecting to happen, and what actually happened? We just had daily rewards happen - and I was awarded for 14th level for my PVP Glory when I am at 13 level (and was 11:00 pm Pacific when the ‘Daily awards’… --- ## [Constantly missing guild rask rewards](https://community.gemsofwar.com/t/constantly-missing-guild-rask-rewards/14644)
**Author:** [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\ **Replies:** 10\ **Last updated:** [November 8, 2016, 2:34am UTC](https://community.gemsofwar.com/t/constantly-missing-guild-rask-rewards/14644 "2016-11-08T02:34:54Z")
What you were expecting to happen, and what actually happened? I collect my guild task rewards after all of the normal tasks are completed and, as of late, I’ve been constantly missing rewards, regardless of server issu… --- ## [Problem at unlocking the 'Knight' class for my hero](https://community.gemsofwar.com/t/problem-at-unlocking-the-knight-class-for-my-hero/15024)
**Author:** [@Giger](https://community.gemsofwar.com/u/Giger)\ **Replies:** 1\ **Last updated:** [November 7, 2016, 12:30pm UTC](https://community.gemsofwar.com/t/problem-at-unlocking-the-knight-class-for-my-hero/15024 "2016-11-07T12:30:14Z")
In order to unlock this class you have to complete the training quests in Sword’s Edge. Well in my case I have completed everything but still the class did not get unlocked. Now when I choose quests at Sword’s Edge it sa… --- ## [Humility's 3rd trait is triggering when ANY troop takes damage](https://community.gemsofwar.com/t/humilitys-3rd-trait-is-triggering-when-any-troop-takes-damage/14852)
**Author:** [@Whiskeyjack](https://community.gemsofwar.com/u/Whiskeyjack)\ **Replies:** 25\ **Last updated:** [November 7, 2016, 10:52am UTC](https://community.gemsofwar.com/t/humilitys-3rd-trait-is-triggering-when-any-troop-takes-damage/14852 "2016-11-07T10:52:12Z")
What you were expecting to happen, and what actually happened? Expecting humility’s third trait, virtue of humility, to only trigger when the humility troop took damage. In fact, it was triggering every time an allied t… --- ## [A whole new category of bug](https://community.gemsofwar.com/t/a-whole-new-category-of-bug/14969)
**Author:** [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Replies:** 4\ **Last updated:** [November 6, 2016, 8:13pm UTC](https://community.gemsofwar.com/t/a-whole-new-category-of-bug/14969 "2016-11-06T20:13:04Z")
So… i was playing a battle while preparing to play a game of League of Legend, wich I do quite often, but when the application lost focus (during LoL’s loading screen) I came back to this screen : If there was one th… --- ## [(Resolved) Gard's Avatar is not always delivering full damage](https://community.gemsofwar.com/t/resolved-gards-avatar-is-not-always-delivering-full-damage/14945)
**Author:** [@ChroniKing](https://community.gemsofwar.com/u/ChroniKing)\ **Replies:** 3\ **Last updated:** [November 6, 2016, 3:00am UTC](https://community.gemsofwar.com/t/resolved-gards-avatar-is-not-always-delivering-full-damage/14945 "2016-11-06T03:00:30Z")
What you were expecting to happen, and what actually happened? Gard’s armor was over 100 and the collective health and shields of the enemy was less then 200 total, yet one of them lives with random amount of health (not… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=69) [Next page](https://community.gemsofwar.com/c/support/10.md?page=71)