# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=69 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 70 --- ## [Income/Tribute Collection Indicator Gets Jumpy](https://community.gemsofwar.com/t/income-tribute-collection-indicator-gets-jumpy/15980)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 3\ **Last updated:** [November 30, 2016, 2:05pm UTC](https://community.gemsofwar.com/t/income-tribute-collection-indicator-gets-jumpy/15980 "2016-11-30T14:05:00Z")
If you leave the game running but not selected for long enough (however long that is?) and go back to get your hourly tribute, the gold coins icon (on your home kingdom) sometimes acts weird. It doesn’t smoothly grow and… --- ## [PvP scoring incorrect (reading columns wrong)](https://community.gemsofwar.com/t/pvp-scoring-incorrect-reading-columns-wrong/15938)
**Author:** [@PGSundling](https://community.gemsofwar.com/u/PGSundling)\ **Replies:** 4\ **Last updated:** [November 29, 2016, 4:32pm UTC](https://community.gemsofwar.com/t/pvp-scoring-incorrect-reading-columns-wrong/15938 "2016-11-29T16:32:52Z")
What you were expecting to happen, and what actually happened? I expect to get losses on mobile only when I actually lose in PvP. I was closely watching my wins and went 38-1 in reality, but extra losses showed my scor… --- ## [Links in Settings UI open wrong web browser](https://community.gemsofwar.com/t/links-in-settings-ui-open-wrong-web-browser/15917)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 5\ **Last updated:** [November 28, 2016, 11:58pm UTC](https://community.gemsofwar.com/t/links-in-settings-ui-open-wrong-web-browser/15917 "2016-11-28T23:58:19Z")
What you were expecting to happen, and what actually happened? Expected Result: My OS’s default browser would open when I clicked the LINKS in the Settings UI Actual Result: Internet Explorer opened instead of my defau… --- ## [Function not found](https://community.gemsofwar.com/t/function-not-found/15867)
**Author:** [@N3WDAWN](https://community.gemsofwar.com/u/N3WDAWN)\ **Replies:** 12\ **Last updated:** [November 27, 2016, 11:41pm UTC](https://community.gemsofwar.com/t/function-not-found/15867 "2016-11-27T23:41:31Z")
Keep getting error message on Xbox one. --- ## ["function not found" error](https://community.gemsofwar.com/t/function-not-found-error/15868)
**Author:** [@Zach](https://community.gemsofwar.com/u/Zach)\ **Replies:** 3\ **Last updated:** [November 27, 2016, 10:35pm UTC](https://community.gemsofwar.com/t/function-not-found-error/15868 "2016-11-27T22:35:26Z")
10 minutes ago I finished a pvp but whilst waiting for it bring up the results I got this error message. It refused to retry so I quit the game, but now it won’t load even after a reset. Is this a server issue or is my g… --- ## [Some rows in guild chat are disappearing randomly](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446)
**Author:** [@SirMione](https://community.gemsofwar.com/u/SirMione)\ **Replies:** 29\ **Last updated:** [November 27, 2016, 7:05am UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446 "2016-11-27T07:05:07Z")
What you were expecting to happen, and what actually happened? In the last 2 days several rows on our guild chat (Guild: “Gems Italia”) have disappeared randomly. For example, some replies are still there, but the ques… --- ## [Giant Spider 4 of a kind not working](https://community.gemsofwar.com/t/giant-spider-4-of-a-kind-not-working/15655)
**Author:** [@Musquito](https://community.gemsofwar.com/u/Musquito)\ **Replies:** 15\ **Last updated:** [November 25, 2016, 9:34pm UTC](https://community.gemsofwar.com/t/giant-spider-4-of-a-kind-not-working/15655 "2016-11-25T21:34:07Z")
First of all, i’m sorry i don’t have a screenshot or anything. I’m always too late when it happens. But the thing is, played 4 matches today. 3 out of 4 matches i lost because my Giant Spider creates a 4 or 5 of a kind… --- ## [Greedy trait possibly not working as intended](https://community.gemsofwar.com/t/greedy-trait-possibly-not-working-as-intended/15735)
**Author:** [@Xybots87](https://community.gemsofwar.com/u/Xybots87)\ **Replies:** 1\ **Last updated:** [November 25, 2016, 11:39am UTC](https://community.gemsofwar.com/t/greedy-trait-possibly-not-working-as-intended/15735 "2016-11-25T11:39:11Z")
What you were expecting to happen, and what actually happened? Normal result of 4/5 match without Greedy: 4/5 gold collected (1 per gem matched) Expected result of 4/5 match with Greedy: 6/7 gold collected (+2 gold per… --- ## [BUG - barrier not blocking all damage](https://community.gemsofwar.com/t/bug-barrier-not-blocking-all-damage/14701)
**Author:** [@Mr.Strange](https://community.gemsofwar.com/u/Mr.Strange)\ **Replies:** 21\ **Last updated:** [November 25, 2016, 6:52am UTC](https://community.gemsofwar.com/t/bug-barrier-not-blocking-all-damage/14701 "2016-11-25T06:52:51Z")
What you were expecting to happen, and what actually happened? I had Celestasia in my top slot, with barrier up. Enemy Bone Dragon spawned ~65 skulls of another troop’s armor. I thought barrier would reduce the damage t… --- ## [BUG: Can not use weapons in Arena](https://community.gemsofwar.com/t/bug-can-not-use-weapons-in-arena/15750)
**Author:** [@Goober](https://community.gemsofwar.com/u/Goober)\ **Replies:** 5\ **Last updated:** [November 25, 2016, 4:21am UTC](https://community.gemsofwar.com/t/bug-can-not-use-weapons-in-arena/15750 "2016-11-25T04:21:56Z")
Resolved through Support (thanks wasn’t sure where the form was to submit when i made this they resolved it quite promptly though once i found it, thank you) What you were expecting to happen, and what actually happene… --- ## [Bug: Missing troop type in swords edge kingdom screen](https://community.gemsofwar.com/t/bug-missing-troop-type-in-swords-edge-kingdom-screen/15692)
**Author:** [@silimike](https://community.gemsofwar.com/u/silimike)\ **Replies:** 2\ **Last updated:** [November 25, 2016, 2:26am UTC](https://community.gemsofwar.com/t/bug-missing-troop-type-in-swords-edge-kingdom-screen/15692 "2016-11-25T02:26:23Z")
Platform: PC Issue: Missing troop type in kingdom’s lore tab. I checked about 8 of them, and it existed in each one. Steps to reproduce: From world map, click swords edge, then click kingdom. Then go to lore. Noti… --- ## [Wrong Battle Log Stats](https://community.gemsofwar.com/t/wrong-battle-log-stats/15745)
**Author:** [@band1c](https://community.gemsofwar.com/u/band1c)\ **Replies:** 2\ **Last updated:** [November 24, 2016, 11:43pm UTC](https://community.gemsofwar.com/t/wrong-battle-log-stats/15745 "2016-11-24T23:43:14Z")
Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post! --- ## [Facing 4 mist stalkers with stealth causes a hanged game](https://community.gemsofwar.com/t/facing-4-mist-stalkers-with-stealth-causes-a-hanged-game/15630)
**Author:** [@JesusPS4](https://community.gemsofwar.com/u/JesusPS4)\ **Replies:** 16\ **Last updated:** [November 24, 2016, 2:32pm UTC](https://community.gemsofwar.com/t/facing-4-mist-stalkers-with-stealth-causes-a-hanged-game/15630 "2016-11-24T14:32:25Z")
I’ve faced off versus this team of Mist Stalkers with stealth traits twice. Both times I’ve got a direct attack loaded first time it was my boar rider. Click attack, then all 4 stalkers go stealth and then the game stops… --- ## [Baby dragon transforms into baby dragon](https://community.gemsofwar.com/t/baby-dragon-transforms-into-baby-dragon/15504)
**Author:** [@JasonAshcroft](https://community.gemsofwar.com/u/JasonAshcroft)\ **Replies:** 11\ **Last updated:** [November 24, 2016, 1:30pm UTC](https://community.gemsofwar.com/t/baby-dragon-transforms-into-baby-dragon/15504 "2016-11-24T13:30:01Z")
What you were expecting to happen, and what actually happened? I expected the baby dragon to transform into another dragon after casting its spell. It sometimes transforms into a baby dragon instead. Happend twice in th… --- ## [Battle finished Error](https://community.gemsofwar.com/t/battle-finished-error/9869)
**Author:** [@iamtheomen](https://community.gemsofwar.com/u/iamtheomen)\ **Replies:** 10\ **Last updated:** [November 24, 2016, 7:34am UTC](https://community.gemsofwar.com/t/battle-finished-error/9869 "2016-11-24T07:34:17Z")
What you were expecting to happen, and what actually happened? KIlled last member of team, rewards screen What are the steps to make it happen again? happened randomly 3 times today Do you have any screenshots or vid… --- ## [Puzzle Hints = Memory Leak](https://community.gemsofwar.com/t/puzzle-hints-memory-leak/15711)
**Author:** [@AeroCloud](https://community.gemsofwar.com/u/AeroCloud)\ **Replies:** 8\ **Last updated:** [November 24, 2016, 5:22am UTC](https://community.gemsofwar.com/t/puzzle-hints-memory-leak/15711 "2016-11-24T05:22:56Z")
What you were expecting to happen, and what actually happened? Having puzzle hints enabled causes my Steam/mobile etc clients to eventually crash after a while. Could be as soon as 25 games, or as much as 100 games. Pro… --- ## [Guild tasks no reward](https://community.gemsofwar.com/t/guild-tasks-no-reward/15705)
**Author:** [@Dare](https://community.gemsofwar.com/u/Dare)\ **Replies:** 2\ **Last updated:** [November 23, 2016, 11:29pm UTC](https://community.gemsofwar.com/t/guild-tasks-no-reward/15705 "2016-11-23T23:29:54Z")
What you were expecting to happen, and what actually happened? My guild finished few tasks and when i opened my in-game mail, I got multiple guild task - no reward e-mails. What are the steps to make it happen again? … --- ## [How to make someone else guild leader when you are leader xbox One](https://community.gemsofwar.com/t/how-to-make-someone-else-guild-leader-when-you-are-leader-xbox-one/15671)
**Author:** [@Supremesis](https://community.gemsofwar.com/u/Supremesis)\ **Replies:** 7\ **Last updated:** [November 23, 2016, 10:34pm UTC](https://community.gemsofwar.com/t/how-to-make-someone-else-guild-leader-when-you-are-leader-xbox-one/15671 "2016-11-23T22:34:36Z")
Sorry if wrong place to put this topic but yeah title explains it really, wanting to put someone else in charge of guild because they don’t really play and wanting to keep the guild there sort of thing as I know the pers… --- ## [\[PS4\] DLC Purchase Never Received \[RESOLVED\]](https://community.gemsofwar.com/t/ps4-dlc-purchase-never-received-resolved/14896)
**Author:** [@CpmPanda](https://community.gemsofwar.com/u/CpmPanda)\ **Replies:** 2\ **Last updated:** [November 23, 2016, 9:13pm UTC](https://community.gemsofwar.com/t/ps4-dlc-purchase-never-received-resolved/14896 "2016-11-23T21:13:55Z")
I did put in a ticket but I’m afraid it’s the weekend and the devs need some rest. About 5-7 hours ago I purchased the Key Starter Pack. After starting the game, I see mail so I get all happy. Turns out it’s a guild task… --- ## [Multiple crashes \[PS4\]](https://community.gemsofwar.com/t/multiple-crashes-ps4/15666)
**Author:** [@wskill](https://community.gemsofwar.com/u/wskill)\ **Replies:** 3\ **Last updated:** [November 23, 2016, 5:18pm UTC](https://community.gemsofwar.com/t/multiple-crashes-ps4/15666 "2016-11-23T17:18:45Z")
Currently the game hangs at the title screen even after ps4 restarts…Prior it crashed when opening 12 glory keys, restarted game, keys gone. Tried opening 6 gold keys, crashed again and now wont load. Sent crash report o… --- ## [New Warg / Kerberos bug that I haven't seen mentioned yet](https://community.gemsofwar.com/t/new-warg-kerberos-bug-that-i-havent-seen-mentioned-yet/15664)
**Author:** [@htismaqe](https://community.gemsofwar.com/u/htismaqe)\ **Replies:** 20\ **Last updated:** [November 23, 2016, 2:37am UTC](https://community.gemsofwar.com/t/new-warg-kerberos-bug-that-i-havent-seen-mentioned-yet/15664 "2016-11-23T02:37:18Z")
What you were expecting to happen, and what actually happened? I faced a 4 x Kerberos team, which I destroyed simultaneously with Gard’s Avatar. The 4 Kerberos’ were replace by 4 Wargs, as was expected. As I started k… --- ## [Dracos 1337 disintegrate working as intended?](https://community.gemsofwar.com/t/dracos-1337-disintegrate-working-as-intended/15645)
**Author:** [@jklinders](https://community.gemsofwar.com/u/jklinders)\ **Replies:** 4\ **Last updated:** [November 22, 2016, 9:36pm UTC](https://community.gemsofwar.com/t/dracos-1337-disintegrate-working-as-intended/15645 "2016-11-22T21:36:01Z")
Generally when I see more than one status effect on a move I expect the save on those effects to roll separately. But the silence and stun always without fail expires at the same time when disintegrate is cast. It repli… --- ## [Pc and mobile accounts](https://community.gemsofwar.com/t/pc-and-mobile-accounts/4727)
**Author:** [@Frantic](https://community.gemsofwar.com/u/Frantic)\ **Replies:** 3\ **Last updated:** [November 22, 2016, 5:10am UTC](https://community.gemsofwar.com/t/pc-and-mobile-accounts/4727 "2016-11-22T05:10:34Z")
Is it possible to connect my mobile and pc accounts? Cos I do wanna play this game on my phone, but I want to play with my pc deck. --- ## [\[Discourse Issue - Not Dev Issue\] "This site is in read only mode..."](https://community.gemsofwar.com/t/discourse-issue-not-dev-issue-this-site-is-in-read-only-mode/15551)
**Author:** [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Replies:** 18\ **Last updated:** [November 21, 2016, 7:06am UTC](https://community.gemsofwar.com/t/discourse-issue-not-dev-issue-this-site-is-in-read-only-mode/15551 "2016-11-21T07:06:47Z")
What you were expecting to happen, and what actually happened? Starting sometime last night, when trying to post, update, like, etc. on the forums, I received the following message: “This site is in read only mode. Plea… --- ## [Game Server Problems (Problem solved now)](https://community.gemsofwar.com/t/game-server-problems-problem-solved-now/15547)
**Author:** [@ColonielZoland88](https://community.gemsofwar.com/u/ColonielZoland88)\ **Replies:** 6\ **Last updated:** [November 21, 2016, 1:26am UTC](https://community.gemsofwar.com/t/game-server-problems-problem-solved-now/15547 "2016-11-21T01:26:35Z")
For the last few days, I’ve been having problems with this game. I can’t access my guild and even worse I can’t do anything, it won’t let me play anything (quests, PVP, etc.) everytime I try to go battle I’m stuck with … --- ## [Game crashes, I don't understand error message](https://community.gemsofwar.com/t/game-crashes-i-dont-understand-error-message/15540)
**Author:** [@Zephyrsaurus](https://community.gemsofwar.com/u/Zephyrsaurus)\ **Replies:** 2\ **Last updated:** [November 20, 2016, 11:27pm UTC](https://community.gemsofwar.com/t/game-crashes-i-dont-understand-error-message/15540 "2016-11-20T23:27:40Z")
What you were expecting to happen, and what actually happened? What are the steps to make it happen again? Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your p… --- ## [Ship's Cannon, working as intended?](https://community.gemsofwar.com/t/ships-cannon-working-as-intended/15239)
**Author:** [@HappyGilmore](https://community.gemsofwar.com/u/HappyGilmore)\ **Replies:** 2\ **Last updated:** [November 20, 2016, 6:55am UTC](https://community.gemsofwar.com/t/ships-cannon-working-as-intended/15239 "2016-11-20T06:55:59Z")
So when you kill something with first shot of the cannon, it can miss one of the other shots in its burst. In other words, if there is one target, it will fire 1 shot (kill target) and fire 2 shots at nothing. If there a… --- ## [Account Linking Question](https://community.gemsofwar.com/t/account-linking-question/15521)
**Author:** [@Mithran](https://community.gemsofwar.com/u/Mithran)\ **Replies:** 1\ **Last updated:** [November 20, 2016, 3:50am UTC](https://community.gemsofwar.com/t/account-linking-question/15521 "2016-11-20T03:50:33Z")
I’ve been running a low level account on another device. I have both accounts registered and passwords for both. When attempting to put my high level hero back on the device, I receive this prompt: I’m fairly certai… --- ## [Bug with Infernal King - after resurect lost abilities from traits](https://community.gemsofwar.com/t/bug-with-infernal-king-after-resurect-lost-abilities-from-traits/15503)
**Author:** [@k0rek](https://community.gemsofwar.com/u/k0rek)\ **Replies:** 3\ **Last updated:** [November 19, 2016, 9:22pm UTC](https://community.gemsofwar.com/t/bug-with-infernal-king-after-resurect-lost-abilities-from-traits/15503 "2016-11-19T21:22:19Z")
What you were expecting to happen, and what actually happened? After a successful resurrection… …should to burn enemy when doing Skull damage (from 2nd Aflame trait), but does not do it. …always die, not like example … --- ## [Battery drain when not playing](https://community.gemsofwar.com/t/battery-drain-when-not-playing/15440)
**Author:** [@opticsnake](https://community.gemsofwar.com/u/opticsnake)\ **Replies:** 6\ **Last updated:** [November 19, 2016, 6:13pm UTC](https://community.gemsofwar.com/t/battery-drain-when-not-playing/15440 "2016-11-19T18:13:50Z")
Full charge overnight. Played GOW for maybe 20 minutes this morning (logged on, checked mail, claimed coins, checked pvp status, back to home screen). Had an hour drive to work with Waze running the entire time. Grabbed … [Previous page](https://community.gemsofwar.com/c/support/10.md?page=68) [Next page](https://community.gemsofwar.com/c/support/10.md?page=70)