# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=65 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 66 --- ## [Anyone having Glory Purchasing issues?](https://community.gemsofwar.com/t/anyone-having-glory-purchasing-issues/18176)
**Author:** [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Replies:** 2\ **Last updated:** [January 12, 2017, 2:09am UTC](https://community.gemsofwar.com/t/anyone-having-glory-purchasing-issues/18176 "2017-01-12T02:09:29Z")
I tried buying 2 spooky imps tonight and wound up losing 900 glory trying to buy the imps “I already bought 4” but I get bluescreen crashes now..anyone else having this issue? --- ## [Game crashing on PS4 after buying the highest pack in the store ( solved )](https://community.gemsofwar.com/t/game-crashing-on-ps4-after-buying-the-highest-pack-in-the-store-solved/18075)
**Author:** [@B-TOUCH](https://community.gemsofwar.com/u/B-TOUCH)\ **Replies:** 7\ **Last updated:** [January 11, 2017, 4:54pm UTC](https://community.gemsofwar.com/t/game-crashing-on-ps4-after-buying-the-highest-pack-in-the-store-solved/18075 "2017-01-11T16:54:05Z")
So i try to support the game and the devs, now it’s crashing, so great… --- ## [Havent recieved atleast daily money for 2 weeks now](https://community.gemsofwar.com/t/havent-recieved-atleast-daily-money-for-2-weeks-now/18103)
**Author:** [@wskill](https://community.gemsofwar.com/u/wskill)\ **Replies:** 2\ **Last updated:** [January 11, 2017, 3:06pm UTC](https://community.gemsofwar.com/t/havent-recieved-atleast-daily-money-for-2-weeks-now/18103 "2017-01-11T15:06:13Z")
Havent bothered to report this before because its just 1000 gold (a day) and i wasnt behind my pc much and had to catch up on some sleep, but ok behind my pc now i thought to report it anyway. So i see all the rack ups … --- ## [Aggravating server issues](https://community.gemsofwar.com/t/aggravating-server-issues/18099)
**Author:** [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Replies:** 4\ **Last updated:** [January 10, 2017, 10:58pm UTC](https://community.gemsofwar.com/t/aggravating-server-issues/18099 "2017-01-10T22:58:27Z")
Maybe it is just bad luck on my part but… I have fought maybe 25 invades so far today and 4 of them showed errors after the fight was complete and not giving rewards. This is becoming very frustrating to me! Got the wron… --- ## [Grand Inquisitor Xbox One](https://community.gemsofwar.com/t/grand-inquisitor-xbox-one/17645)
**Author:** [@SpinelesS](https://community.gemsofwar.com/u/SpinelesS)\ **Replies:** 5\ **Last updated:** [January 10, 2017, 6:15pm UTC](https://community.gemsofwar.com/t/grand-inquisitor-xbox-one/17645 "2017-01-10T18:15:42Z")
Either I am misunderstanding how ratio’s work, or the Grand Inquisitor’s ratio is incorrect. Currently have the following team: Emperor Khorvash (Leonis) Grand Inquisitor (Whitehelm) Penitent (Whitehelm) Sacred Guar… --- ## [Had to enter PVP again to get daily/weekly reset to pop](https://community.gemsofwar.com/t/had-to-enter-pvp-again-to-get-daily-weekly-reset-to-pop/18058)
**Author:** [@htismaqe](https://community.gemsofwar.com/u/htismaqe)\ **Replies:** 2\ **Last updated:** [January 10, 2017, 2:24pm UTC](https://community.gemsofwar.com/t/had-to-enter-pvp-again-to-get-daily-weekly-reset-to-pop/18058 "2017-01-10T14:24:17Z")
What you were expecting to happen, and what actually happened? I was expecting to enter the game and see the daily reset. Instead the game appeared just like it normally does (doing nothing) until I hit PVP. I’m on iO… --- ## [Can't play treasure hunt (solved)](https://community.gemsofwar.com/t/cant-play-treasure-hunt-solved/18086)
**Author:** [@KAYA43V3R](https://community.gemsofwar.com/u/KAYA43V3R)\ **Replies:** 1\ **Last updated:** [January 10, 2017, 11:42am UTC](https://community.gemsofwar.com/t/cant-play-treasure-hunt-solved/18086 "2017-01-10T11:42:28Z")
What you were expecting to happen, and what actually happened? When the screen start to load the mini game, an error appears. Early I can play one treasure map, but since this time the game “lost connection”, retry don… --- ## [Win streak reset?](https://community.gemsofwar.com/t/win-streak-reset/18085)
**Author:** [@joebloggs](https://community.gemsofwar.com/u/joebloggs)\ **Replies:** 0\ **Last updated:** [January 10, 2017, 5:48am UTC](https://community.gemsofwar.com/t/win-streak-reset/18085 "2017-01-10T05:48:43Z")
Hey guys. I was trying to get as many wins in a row as possible in PvP. I was up to a win streak of 176. As I play, I usually tab in and out of the game without any problems. This time however, when I tabbed back into … --- ## [Game Freezing Lost Chests](https://community.gemsofwar.com/t/game-freezing-lost-chests/17457)
**Author:** [@toxittie](https://community.gemsofwar.com/u/toxittie)\ **Replies:** 4\ **Last updated:** [January 10, 2017, 3:45am UTC](https://community.gemsofwar.com/t/game-freezing-lost-chests/17457 "2017-01-10T03:45:51Z")
I have been having problems on XB1 with game freezing all afternoon. Until now, it would eventually unfreeze and continue with whatever was happening. The last time it would not unfreeze when I was starting to open gold … --- ## [Weekly reset 08 january?](https://community.gemsofwar.com/t/weekly-reset-08-january/17940)
**Author:** [@Luthielle](https://community.gemsofwar.com/u/Luthielle)\ **Replies:** 28\ **Last updated:** [January 10, 2017, 12:51am UTC](https://community.gemsofwar.com/t/weekly-reset-08-january/17940 "2017-01-10T00:51:19Z")
We got the weekly reset one day earlier this week on XBOX one (sunday 8 january instead of monday) That’s a shame, I was waiting to spend my guild seals :frowning: Is it only a bug or is it intentional ? --- ## [Daily task menu has disappeared from my game](https://community.gemsofwar.com/t/daily-task-menu-has-disappeared-from-my-game/17379)
**Author:** [@y0nsito](https://community.gemsofwar.com/u/y0nsito)\ **Replies:** 7\ **Last updated:** [January 9, 2017, 11:47pm UTC](https://community.gemsofwar.com/t/daily-task-menu-has-disappeared-from-my-game/17379 "2017-01-09T23:47:11Z")
Hi ppl. First sorry for my english. I have this problem for some days, the RB menu with the daily task just disappeared in my Xone. If anyone can help. --- ## [Problem with Hero weapon in Arena](https://community.gemsofwar.com/t/problem-with-hero-weapon-in-arena/17898)
**Author:** [@Yano](https://community.gemsofwar.com/u/Yano)\ **Replies:** 1\ **Last updated:** [January 9, 2017, 1:15pm UTC](https://community.gemsofwar.com/t/problem-with-hero-weapon-in-arena/17898 "2017-01-09T13:15:40Z")
While in Arena Warlord I difficulty, I encountered a team that had a hero with the Dragon fire weapon/spell. The hero unleased the spell once and turned into a fully traited Sylvanimora. I’m sure this an oversight as I … --- ## [Glory rewards glitching in the shop](https://community.gemsofwar.com/t/glory-rewards-glitching-in-the-shop/18035)
**Author:** [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Replies:** 7\ **Last updated:** [January 9, 2017, 8:31am UTC](https://community.gemsofwar.com/t/glory-rewards-glitching-in-the-shop/18035 "2017-01-09T08:31:02Z")
I am mad. I just spent hard earned glory in the new spooky imp only for it to glitch and give me the werewolf and only drop one werewolf at that. I did it twice thinking it was a mistake. That’s 900 glory wasted. I did… --- ## ["The Chest Menu will now refresh" looping endlessly](https://community.gemsofwar.com/t/the-chest-menu-will-now-refresh-looping-endlessly/18031)
**Author:** [@Simon](https://community.gemsofwar.com/u/Simon)\ **Replies:** 4\ **Last updated:** [January 9, 2017, 7:26am UTC](https://community.gemsofwar.com/t/the-chest-menu-will-now-refresh-looping-endlessly/18031 "2017-01-09T07:26:10Z")
What you were expecting to happen, and what actually happened? I expected to open the chest menu so I could use some keys. Instead, a new message popped up (see title) and it took me back to the map. It then tried to lo… --- ## [Android issues haven't been able to play in 3 days](https://community.gemsofwar.com/t/android-issues-havent-been-able-to-play-in-3-days/17687)
**Author:** [@CALCA](https://community.gemsofwar.com/u/CALCA)\ **Replies:** 18\ **Last updated:** [January 9, 2017, 3:08am UTC](https://community.gemsofwar.com/t/android-issues-havent-been-able-to-play-in-3-days/17687 "2017-01-09T03:08:23Z")
So I play on an android I purchased something from the store and the Game crashed.haven’t been able to play for three days. Anyone else experiencing this? I put in a rocket but haven’t gotten a response! --- ## [\[XB1\] Event week reset 24 hours early! Has it been fixed?](https://community.gemsofwar.com/t/xb1-event-week-reset-24-hours-early-has-it-been-fixed/18004)
**Author:** [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Replies:** 7\ **Last updated:** [January 9, 2017, 2:26am UTC](https://community.gemsofwar.com/t/xb1-event-week-reset-24-hours-early-has-it-been-fixed/18004 "2017-01-09T02:26:02Z")
Last night, I was in-game at 11:47pm PST when suddenly Global Chat (001) players reported that the event week had reset a day early. PvP Tier ladder was reset and more alarmingly, all Guild Tasks had reset to 0/12. My … --- ## [GoW marked malwar](https://community.gemsofwar.com/t/gow-marked-malwar/17933)
**Author:** [@Evadess](https://community.gemsofwar.com/u/Evadess)\ **Replies:** 5\ **Last updated:** [January 8, 2017, 10:56pm UTC](https://community.gemsofwar.com/t/gow-marked-malwar/17933 "2017-01-08T22:56:26Z")
Gems of war is being marked as mallard by avg Any idea what is happening for this to occur? --- ## [Accidentally disconnected from chat](https://community.gemsofwar.com/t/accidentally-disconnected-from-chat/17985)
**Author:** [@Neeko](https://community.gemsofwar.com/u/Neeko)\ **Replies:** 6\ **Last updated:** [January 8, 2017, 7:36pm UTC](https://community.gemsofwar.com/t/accidentally-disconnected-from-chat/17985 "2017-01-08T19:36:18Z")
Accidentally disconnected from chat and I cant reconnect to it, any ideas? --- ## [Error Message contribute gold](https://community.gemsofwar.com/t/error-message-contribute-gold/17984)
**Author:** [@mindy082](https://community.gemsofwar.com/u/mindy082)\ **Replies:** 1\ **Last updated:** [January 8, 2017, 6:49pm UTC](https://community.gemsofwar.com/t/error-message-contribute-gold/17984 "2017-01-08T18:49:38Z")
this is the error message that I have recieved when i went to contribute gold in guild --- ## [Where can I signal wrong translate?](https://community.gemsofwar.com/t/where-can-i-signal-wrong-translate/17929)
**Author:** [@Anarcroth](https://community.gemsofwar.com/u/Anarcroth)\ **Replies:** 6\ **Last updated:** [January 8, 2017, 10:02am UTC](https://community.gemsofwar.com/t/where-can-i-signal-wrong-translate/17929 "2017-01-08T10:02:34Z")
Hi when I see a error on french traduction on the game , where can I suggest it ? and where can I suggest to dev some helpfull new features plz ? thx --- ## [Trouble logging in Xbox One](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622)
**Author:** [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Replies:** 36\ **Last updated:** [January 7, 2017, 9:06pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622 "2017-01-07T21:06:37Z")
Anyone else having issues logging in? I keep freezing at the loading screen. Tries at least 6 times. --- ## [Bugs / Suggestions](https://community.gemsofwar.com/t/bugs-suggestions/17848)
**Author:** [@H1ms3lf](https://community.gemsofwar.com/u/H1ms3lf)\ **Replies:** 0\ **Last updated:** [January 6, 2017, 9:50pm UTC](https://community.gemsofwar.com/t/bugs-suggestions/17848 "2017-01-06T21:50:44Z")
First for the bug: Using ‘Sacrifical Priest’ spell (kill an allied unit to deal its attack value plus X damage), if an enemy has the trait ‘Life Drain’ (gain 4 life when an enemy dies) the enemy will stay alive (with 4 … --- ## [Is win rate on defense teams bugged?](https://community.gemsofwar.com/t/is-win-rate-on-defense-teams-bugged/17835)
**Author:** [@Dustin1280](https://community.gemsofwar.com/u/Dustin1280)\ **Replies:** 3\ **Last updated:** [January 6, 2017, 6:44pm UTC](https://community.gemsofwar.com/t/is-win-rate-on-defense-teams-bugged/17835 "2017-01-06T18:44:28Z")
So last week I had x1 peasant up as a defense team.. One time I managed to get 4 wins with that team, HOW? How did 1 peasant somehow beat a full team that attacked me? If the opponent got disconnected from a match wou… --- ## [New Guild question](https://community.gemsofwar.com/t/new-guild-question/17826)
**Author:** [@Foof](https://community.gemsofwar.com/u/Foof)\ **Replies:** 3\ **Last updated:** [January 6, 2017, 2:49pm UTC](https://community.gemsofwar.com/t/new-guild-question/17826 "2017-01-06T14:49:41Z")
Have a question I joined a new Guild contributed over 15,000 four tasks and didn’t get any of the rewards do you have to be in the guild for a certain length of time before you can start receiving the rewards I know I ca… --- ## [Rogue Wraith - Kraken shenanigans](https://community.gemsofwar.com/t/rogue-wraith-kraken-shenanigans/17790)
**Author:** [@Bobomb](https://community.gemsofwar.com/u/Bobomb)\ **Replies:** 5\ **Last updated:** [January 6, 2017, 6:39am UTC](https://community.gemsofwar.com/t/rogue-wraith-kraken-shenanigans/17790 "2017-01-06T06:39:54Z")
What you were expecting to happen, and what actually happened? When Kraken’s legendary trait goes off, it will deal 3 damage to each opponent. What actually happens sometimes is that the game has the first troop on the… --- ## [Disregard, my error. Bombot not killing all](https://community.gemsofwar.com/t/disregard-my-error-bombot-not-killing-all/17815)
**Author:** [@Rasper](https://community.gemsofwar.com/u/Rasper)\ **Replies:** 0\ **Last updated:** [January 6, 2017, 4:01am UTC](https://community.gemsofwar.com/t/disregard-my-error-bombot-not-killing-all/17815 "2017-01-06T04:01:28Z")
Ugh, disregard, I fail at reading comprehension I was doing Bombot armor \* 2 + 10, divided among the enemy troops like Rowanne instead of armor / 2 + 10 to each. --- ## [Daemon-typed players don't count towards the event](https://community.gemsofwar.com/t/daemon-typed-players-dont-count-towards-the-event/17764)
**Author:** [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Replies:** 3\ **Last updated:** [January 6, 2017, 2:46am UTC](https://community.gemsofwar.com/t/daemon-typed-players-dont-count-towards-the-event/17764 "2017-01-06T02:46:16Z")
What you were expecting to happen, and what actually happened? Daemon-typed enemy players in PVP (via being Sorcerers and picking the appropriate Perk) don’t count as Daemons for the Some Light Exorcise event. Their car… --- ## [Seals and clan tasks](https://community.gemsofwar.com/t/seals-and-clan-tasks/16929)
**Author:** [@Kariann](https://community.gemsofwar.com/u/Kariann)\ **Replies:** 6\ **Last updated:** [January 5, 2017, 2:39pm UTC](https://community.gemsofwar.com/t/seals-and-clan-tasks/16929 "2017-01-05T14:39:41Z")
Hey ! Having trouble with seals and clan tasks .. I get mails from my old clan and “no reward” .. Also the seals I collect go to that clan instead towards the clan I am in now as it seems! Is this a known thing and how … --- ## [Incorrect Guild Member Count is preventing my guild from recruiting new member](https://community.gemsofwar.com/t/incorrect-guild-member-count-is-preventing-my-guild-from-recruiting-new-member/17708)
**Author:** [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Replies:** 4\ **Last updated:** [January 5, 2017, 12:53am UTC](https://community.gemsofwar.com/t/incorrect-guild-member-count-is-preventing-my-guild-from-recruiting-new-member/17708 "2017-01-05T00:53:12Z")
I have already submitted a ticket request (21025) for this, but it’s been over 24 hours and no response yet, so I figure I’d give a holler here as well. Basically, like the title says, my guild’s (Celestial Peak) member… --- ## [Not getting PVP tier Rewards](https://community.gemsofwar.com/t/not-getting-pvp-tier-rewards/17732)
**Author:** [@Bmpolak](https://community.gemsofwar.com/u/Bmpolak)\ **Replies:** 1\ **Last updated:** [January 4, 2017, 9:45pm UTC](https://community.gemsofwar.com/t/not-getting-pvp-tier-rewards/17732 "2017-01-04T21:45:15Z")
This afternoon I went from 14 to 1 in the PVP tiers, I was very surprised when I went to open glory keys and only had 5. Thoughts on how to get the rewards? Thanks, [Previous page](https://community.gemsofwar.com/c/support/10.md?page=64) [Next page](https://community.gemsofwar.com/c/support/10.md?page=66)