# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=61 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 62 --- ## [Bug? Enemy Giant Spider summons swarn, nothing happens. Middle slots empty](https://community.gemsofwar.com/t/bug-enemy-giant-spider-summons-swarn-nothing-happens-middle-slots-empty/19697)
**Author:** [@Rejutka\_Lupex](https://community.gemsofwar.com/u/Rejutka_Lupex)\ **Replies:** 2\ **Last updated:** [February 12, 2017, 12:49pm UTC](https://community.gemsofwar.com/t/bug-enemy-giant-spider-summons-swarn-nothing-happens-middle-slots-empty/19697 "2017-02-12T12:49:18Z")
In a PVP game where the enemy had only two slots used, Giant Spider one of them. I used Dust Devil’s Dervish, the Giant Spider was in the top slot, the other enemy in the bottom slot. Giant Spider used Swarm. Gems tran… --- ## [Random pvp nvasion losses](https://community.gemsofwar.com/t/random-pvp-nvasion-losses/19933)
**Author:** [@StormChasee](https://community.gemsofwar.com/u/StormChasee)\ **Replies:** 0\ **Last updated:** [February 12, 2017, 3:49am UTC](https://community.gemsofwar.com/t/random-pvp-nvasion-losses/19933 "2017-02-12T03:49:40Z")
Earlier tonight the game gave me a loss on a pvp invasion battle I won. About 2 hours later (about 15 minutes ago) it did it again. I discovered the problem by looking at my stats and noticing there was a pvp loss when… --- ## [Account confirm emails stuck](https://community.gemsofwar.com/t/account-confirm-emails-stuck/19880)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 0\ **Last updated:** [February 10, 2017, 5:02pm UTC](https://community.gemsofwar.com/t/account-confirm-emails-stuck/19880 "2017-02-10T17:02:01Z")
What you were expecting to happen, and what actually happened? Used the “Register Account” feature in the Settings UI to enter my email address and confirm. Expected confirmation email, waited over 30 minutes and it is… --- ## [Defense victories not counted as invade losses?](https://community.gemsofwar.com/t/defense-victories-not-counted-as-invade-losses/19780)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 15\ **Last updated:** [February 10, 2017, 2:11pm UTC](https://community.gemsofwar.com/t/defense-victories-not-counted-as-invade-losses/19780 "2017-02-10T14:11:42Z")
What you were expecting to happen, and what actually happened? I got a notification that my defense team won. Three times, actually! I didn’t think my team was all that menacing, so I went to look at who could possibly … --- ## [Enemy team clearly lift \[Solved\]](https://community.gemsofwar.com/t/enemy-team-clearly-lift-solved/19508)
**Author:** [@AngryMidget](https://community.gemsofwar.com/u/AngryMidget)\ **Replies:** 9\ **Last updated:** [February 9, 2017, 6:06pm UTC](https://community.gemsofwar.com/t/enemy-team-clearly-lift-solved/19508 "2017-02-09T18:06:30Z")
What you were expecting to happen, and what actually happened? The enemy team to have normal stats. The enemy team was Godlike. What are the steps to make it happen again? Be very unlucky. The individual I was agains… --- ## [\[bug\] PvP troop (hero) mana display issue](https://community.gemsofwar.com/t/bug-pvp-troop-hero-mana-display-issue/19385)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 3\ **Last updated:** [February 8, 2017, 2:13pm UTC](https://community.gemsofwar.com/t/bug-pvp-troop-hero-mana-display-issue/19385 "2017-02-08T14:13:06Z")
These Black Manacles (Brown/Purple) display as Red when you click for additional info. I could almost expect this if it were green, since the Hero is an Archer…but why red? --- ## [Stuck on Logging In](https://community.gemsofwar.com/t/stuck-on-logging-in/19678)
**Author:** [@Pew](https://community.gemsofwar.com/u/Pew)\ **Replies:** 5\ **Last updated:** [February 8, 2017, 2:10pm UTC](https://community.gemsofwar.com/t/stuck-on-logging-in/19678 "2017-02-08T14:10:36Z")
What you were expecting to happen, and what actually happened? I was expecting to be logged in to the game and I was stuck on “logging in” and then after 2 minutes I get an error message that pops up saying “Lost connec… --- ## [I know other Guild mates are playing on PC but I cannot](https://community.gemsofwar.com/t/i-know-other-guild-mates-are-playing-on-pc-but-i-cannot/19743)
**Author:** [@ChroniKing](https://community.gemsofwar.com/u/ChroniKing)\ **Replies:** 4\ **Last updated:** [February 8, 2017, 9:20am UTC](https://community.gemsofwar.com/t/i-know-other-guild-mates-are-playing-on-pc-but-i-cannot/19743 "2017-02-08T09:20:56Z")
What you were expecting to happen, and what actually happened? log in and start playing, and getting the “ERROR our servers are currently experiencing difficulties. We’re working to fix the problem. Please wait a few mi… --- ## [Server crapping itself again](https://community.gemsofwar.com/t/server-crapping-itself-again/19762)
**Author:** [@Mgla](https://community.gemsofwar.com/u/Mgla)\ **Replies:** 4\ **Last updated:** [February 8, 2017, 1:40am UTC](https://community.gemsofwar.com/t/server-crapping-itself-again/19762 "2017-02-08T01:40:02Z")
What you were expecting to happen, and what actually happened? I was expecting to get my guild seals. I got a server error and nothing else. What are the steps to make it happen again? I’m guessing that I’d have to cr… --- ## [If Malwarebytes Anti-Malware is stopping you from loading the game, I have the solution](https://community.gemsofwar.com/t/if-malwarebytes-anti-malware-is-stopping-you-from-loading-the-game-i-have-the-solution/19756)
**Author:** [@binary.glitch](https://community.gemsofwar.com/u/binary.glitch)\ **Replies:** 4\ **Last updated:** [February 7, 2017, 10:57pm UTC](https://community.gemsofwar.com/t/if-malwarebytes-anti-malware-is-stopping-you-from-loading-the-game-i-have-the-solution/19756 "2017-02-07T22:57:29Z")
If Malwarebytes Anti-Malware is stopping you from loading the game, I have the solution. Solution for Malwarebytes Anti-Malware 2.2.1: Open the Malwarebytes Anti-Malware application, and click on the ‘History’ tab at … --- ## [Game crashing when hit by "Tiny Fireball"](https://community.gemsofwar.com/t/game-crashing-when-hit-by-tiny-fireball/17104)
**Author:** [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Replies:** 18\ **Last updated:** [February 7, 2017, 10:30pm UTC](https://community.gemsofwar.com/t/game-crashing-when-hit-by-tiny-fireball/17104 "2017-02-07T22:30:40Z")
Every time I go into Dragons Claw to fight and the Baby Dragon hits me with his “Tiny Fireball” My game instantly bluescreens and crashes…this is really annoying…is there a fix to this? @Nimhain @Sirrian this makes th… --- ## [Kraken spell effect, intended or unintended?](https://community.gemsofwar.com/t/kraken-spell-effect-intended-or-unintended/18702)
**Author:** [@htismaqe](https://community.gemsofwar.com/u/htismaqe)\ **Replies:** 25\ **Last updated:** [February 7, 2017, 8:30pm UTC](https://community.gemsofwar.com/t/kraken-spell-effect-intended-or-unintended/18702 "2017-02-07T20:30:17Z")
What you were expecting to happen, and what actually happened? When the enemy has one troop left, kraken hits that enemy with BOTH shots, doing double damage. If that’s intended great but seems a little sketchy to me. … --- ## [Missing cards. HELP PLEASE](https://community.gemsofwar.com/t/missing-cards-help-please/19742)
**Author:** [@SebaCarek](https://community.gemsofwar.com/u/SebaCarek)\ **Replies:** 1\ **Last updated:** [February 7, 2017, 6:55pm UTC](https://community.gemsofwar.com/t/missing-cards-help-please/19742 "2017-02-07T18:55:25Z")
Yesterday I found 2 legendary cards Dragon Soul, picture shows The Dragon Soul card. I don’t have this cards in my troops. I opened event chests with using diamonds. Can someone tell me what’s going on? When you give me… --- ## [Grainy graphics on iOS](https://community.gemsofwar.com/t/grainy-graphics-on-ios/19663)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 0\ **Last updated:** [February 6, 2017, 12:49pm UTC](https://community.gemsofwar.com/t/grainy-graphics-on-ios/19663 "2017-02-06T12:49:18Z")
What you were expecting to happen, and what actually happened? I have an iPhone with a Retina screen, so I am used to not seeing pixels when I look at images/text. Lately the text in my game has been, for lack of a bett… --- ## [Xbox one bug with daily quest](https://community.gemsofwar.com/t/xbox-one-bug-with-daily-quest/19392)
**Author:** [@Anarcroth](https://community.gemsofwar.com/u/Anarcroth)\ **Replies:** 6\ **Last updated:** [February 6, 2017, 5:42am UTC](https://community.gemsofwar.com/t/xbox-one-bug-with-daily-quest/19392 "2017-02-06T05:42:45Z")
Hi Game in french , When I complete a task at the end of a battle , If a push next button too fast , the finished task stay visible a top right of the screen until I reset the game can be the same for the 4 tasks per d… --- ## [Dark Monolith - Spell issue?](https://community.gemsofwar.com/t/dark-monolith-spell-issue/19540)
**Author:** [@Task](https://community.gemsofwar.com/u/Task)\ **Replies:** 4\ **Last updated:** [February 6, 2017, 3:26am UTC](https://community.gemsofwar.com/t/dark-monolith-spell-issue/19540 "2017-02-06T03:26:43Z")
This isn’t necessarily a bug, but it seems like it’s one. When you cast the Dark Monolith spell, it’s supposed to “deal X damage to weakest two troops”. If there’s only one troop left, that one troop takes X damage. N… --- ## [Server Problems Again](https://community.gemsofwar.com/t/server-problems-again/19470)
**Author:** [@SE7ENDEVILS](https://community.gemsofwar.com/u/SE7ENDEVILS)\ **Replies:** 10\ **Last updated:** [February 5, 2017, 4:27pm UTC](https://community.gemsofwar.com/t/server-problems-again/19470 "2017-02-05T16:27:58Z")
Fed up of not being able to play the game anymore. I’ve spent a fortune on this game and its about time this is sorted. I cant remember the last time this game didnt freeze mid match - probably about 6 months ago. I wa… --- ## [Borked dogs (Warg and Kerberos issue)](https://community.gemsofwar.com/t/borked-dogs-warg-and-kerberos-issue/19463)
**Author:** [@sathriel](https://community.gemsofwar.com/u/sathriel)\ **Replies:** 1\ **Last updated:** [February 5, 2017, 12:47am UTC](https://community.gemsofwar.com/t/borked-dogs-warg-and-kerberos-issue/19463 "2017-02-05T00:47:02Z")
Apparently Kereros bug is a known issue but frozen Warg is fun too. Not. Fight still goes on but I cannot click on Warg. --- ## [Task reward not awarded](https://community.gemsofwar.com/t/task-reward-not-awarded/19459)
**Author:** [@Brythefry](https://community.gemsofwar.com/u/Brythefry)\ **Replies:** 2\ **Last updated:** [February 4, 2017, 10:57am UTC](https://community.gemsofwar.com/t/task-reward-not-awarded/19459 "2017-02-04T10:57:31Z")
I reached lvl 150 with the intent of receiving 50,000 gold and the game crashed instead. When I logged back in, a new task has appeared in my to do list. No gold was awarded. My invite code is: eduardo\_zzjy Thanks --- ## [Server having trouble error](https://community.gemsofwar.com/t/server-having-trouble-error/19184)
**Author:** [@StormChasee](https://community.gemsofwar.com/u/StormChasee)\ **Replies:** 244\ **Last updated:** [February 3, 2017, 1:49pm UTC](https://community.gemsofwar.com/t/server-having-trouble-error/19184 "2017-02-03T13:49:32Z")
Anybody else having this problem? It started about 15 minutes ago. It’s intermittent. I can do a battle and then it shows up. I can do something else and suddenly the message will come up and I have to kill the progra… --- ## [Multiple accounts on same ps4](https://community.gemsofwar.com/t/multiple-accounts-on-same-ps4/19404)
**Author:** [@Yourmum](https://community.gemsofwar.com/u/Yourmum)\ **Replies:** 5\ **Last updated:** [February 3, 2017, 10:52am UTC](https://community.gemsofwar.com/t/multiple-accounts-on-same-ps4/19404 "2017-02-03T10:52:40Z")
Currently have 4 GoW accounts on the same ps4 (me, partner and 2 kids) and was in the process of setting up a 5th as the youngest now wants to play but I’m getting a server error when loading the game. The 4 established … --- ## [Huge issue, ps4 store FROZEN](https://community.gemsofwar.com/t/huge-issue-ps4-store-frozen/19274)
**Author:** [@Girl](https://community.gemsofwar.com/u/Girl)\ **Replies:** 9\ **Last updated:** [February 3, 2017, 8:32am UTC](https://community.gemsofwar.com/t/huge-issue-ps4-store-frozen/19274 "2017-02-03T08:32:58Z")
I cannot receive any rewards from the PS4 store. My controller freezes and I have to press home button/exit the game and restart. No way to spend glory --- ## [Small Legendary Task mail notification graphical bug](https://community.gemsofwar.com/t/small-legendary-task-mail-notification-graphical-bug/19440)
**Author:** [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Replies:** 5\ **Last updated:** [February 3, 2017, 2:10am UTC](https://community.gemsofwar.com/t/small-legendary-task-mail-notification-graphical-bug/19440 "2017-02-03T02:10:04Z")
What you were expecting to happen, and what actually happened? I was expecting the mail to show me all 3 items received from the Legendary Task What are the steps to make it happen again? No idea; we’ve earned many Le… --- ## [Ancient Horror not working](https://community.gemsofwar.com/t/ancient-horror-not-working/19416)
**Author:** [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Replies:** 2\ **Last updated:** [February 2, 2017, 4:26pm UTC](https://community.gemsofwar.com/t/ancient-horror-not-working/19416 "2017-02-02T16:26:11Z")
He was summoned by the opponent in a PVP match. He uses his power up and nothing happens. No damage is being passed out. What’s going on? --- ## [Missing alot of wepons](https://community.gemsofwar.com/t/missing-alot-of-wepons/19398)
**Author:** [@Dirtypenguinmut](https://community.gemsofwar.com/u/Dirtypenguinmut)\ **Replies:** 8\ **Last updated:** [February 2, 2017, 2:04pm UTC](https://community.gemsofwar.com/t/missing-alot-of-wepons/19398 "2017-02-02T14:04:57Z")
Im level 143 and most my masteries are above 20. Was looking through my wepons and noticed i have a bunch missing compared to what i should have unlocked. Seem alot of red combo. They are all but 1 above 20 mastery , wit… --- ## [Summoning a card when sacrificing last card results in defeat (with 1 card left)](https://community.gemsofwar.com/t/summoning-a-card-when-sacrificing-last-card-results-in-defeat-with-1-card-left/19353)
**Author:** [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\ **Replies:** 1\ **Last updated:** [February 1, 2017, 5:50pm UTC](https://community.gemsofwar.com/t/summoning-a-card-when-sacrificing-last-card-results-in-defeat-with-1-card-left/19353 "2017-02-01T17:50:46Z")
Hello, I was playing a warlock, warlock, sacrificial priest and warlock team. All the warlocks were dead, and the sacrificial priest used the sacrifice ability on himself. This triggered the 30% chance to summon abhor… --- ## [Not getting guild rewards](https://community.gemsofwar.com/t/not-getting-guild-rewards/9001)
**Author:** [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Replies:** 16\ **Last updated:** [February 1, 2017, 10:51am UTC](https://community.gemsofwar.com/t/not-getting-guild-rewards/9001 "2017-02-01T10:51:21Z")
@Nex @Mr.Strange im no longer getting guild rewards unless I’m the one that finishes the task. Tried restarting game, but still nothing. I should have gotten 30 or so gems and keys. --- ## [Void Portal Summoned a DIRE WOLF ... Sort of](https://community.gemsofwar.com/t/void-portal-summoned-a-dire-wolf-sort-of/19317)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 6\ **Last updated:** [February 1, 2017, 2:39am UTC](https://community.gemsofwar.com/t/void-portal-summoned-a-dire-wolf-sort-of/19317 "2017-02-01T02:39:36Z")
Something is terribly wrong here. Not staged. Dire Wolf has no extra attack like everything else does (from Sacrifice’s third trait). --- ## [Reproducible bug with Kerberos](https://community.gemsofwar.com/t/reproducible-bug-with-kerberos/19328)
**Author:** [@Legion\_5](https://community.gemsofwar.com/u/Legion_5)\ **Replies:** 0\ **Last updated:** [February 1, 2017, 1:53am UTC](https://community.gemsofwar.com/t/reproducible-bug-with-kerberos/19328 "2017-02-01T01:53:03Z")
What you were expecting to happen, and what actually happened? Team: Apothecary, Bombot, Kerberos, normal play (PC Steam) What are the steps to make it happen again? If bombot goes off, killing one or more enemy troop… --- ## [Game Crashes Randomly](https://community.gemsofwar.com/t/game-crashes-randomly/2065)
**Author:** [@Archenassa](https://community.gemsofwar.com/u/Archenassa)\ **Replies:** 31\ **Last updated:** [February 1, 2017, 1:50am UTC](https://community.gemsofwar.com/t/game-crashes-randomly/2065 "2017-02-01T01:50:57Z")
What you were expecting to happen, and what actually happened? Since 1.0.8, I get random crashes. Not that big a deal in general since I can relaunch the game just fine, just as usual very damaging in the Arena, for it … [Previous page](https://community.gemsofwar.com/c/support/10.md?page=60) [Next page](https://community.gemsofwar.com/c/support/10.md?page=62)