# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=60 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 61 --- ## [Warrior Class not getting the Broken Spire bonus this week](https://community.gemsofwar.com/t/warrior-class-not-getting-the-broken-spire-bonus-this-week/20395)
**Author:** [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Replies:** 2\ **Last updated:** [February 21, 2017, 9:41pm UTC](https://community.gemsofwar.com/t/warrior-class-not-getting-the-broken-spire-bonus-this-week/20395 "2017-02-21T21:41:51Z")
What you were expecting to happen, and what actually happened? I picked the Warrior Class, using the Giant Perk. I was expecting to get both the Giant bonus and the Broken Spire bonus (because Warrior counts as Broken … --- ## [Stone Giant broken?](https://community.gemsofwar.com/t/stone-giant-broken/20383)
**Author:** [@Lasher67](https://community.gemsofwar.com/u/Lasher67)\ **Replies:** 2\ **Last updated:** [February 21, 2017, 4:31am UTC](https://community.gemsofwar.com/t/stone-giant-broken/20383 "2017-02-21T04:31:42Z")
Stone Giant’s ability is listed as “Deal \[Magic + 3\] damage to a random enemy, and remove all Red Gems to boost damage. \[3:1\]” My \[Magic + 3\] = 14. So if I read the ability correctly, I will do 14 + (#RedGems x 3) damag… --- ## [Guildmaster question](https://community.gemsofwar.com/t/guildmaster-question/20371)
**Author:** [@htismaqe](https://community.gemsofwar.com/u/htismaqe)\ **Replies:** 18\ **Last updated:** [February 21, 2017, 4:19am UTC](https://community.gemsofwar.com/t/guildmaster-question/20371 "2017-02-21T04:19:48Z")
I have recently stepped in to lead my Guild while our guild master attends to some other business. I have a guild member who says they are frequently being demoted in rank even though they are meeting our minimums. Our… --- ## [Enchant has no tooltip](https://community.gemsofwar.com/t/enchant-has-no-tooltip/20352)
**Author:** [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Replies:** 1\ **Last updated:** [February 21, 2017, 12:50am UTC](https://community.gemsofwar.com/t/enchant-has-no-tooltip/20352 "2017-02-21T00:50:33Z")
What you were expecting to happen, and what actually happened? The Enchant effect has no tooltip. It should. ;p Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to y… --- ## [Phantom guild members](https://community.gemsofwar.com/t/phantom-guild-members/20328)
**Author:** [@RyuuHou24](https://community.gemsofwar.com/u/RyuuHou24)\ **Replies:** 2\ **Last updated:** [February 20, 2017, 8:46am UTC](https://community.gemsofwar.com/t/phantom-guild-members/20328 "2017-02-20T08:46:16Z")
So I’m pretty sure my guild member numbers is one higher than it should be, as when I count the members myself in the roster, it’s 20, yet the member number shows as 21. Any way to have that corrected? --- ## [Where is the invite tab?](https://community.gemsofwar.com/t/where-is-the-invite-tab/16743)
**Author:** [@N3WDAWN](https://community.gemsofwar.com/u/N3WDAWN)\ **Replies:** 2\ **Last updated:** [February 20, 2017, 6:21am UTC](https://community.gemsofwar.com/t/where-is-the-invite-tab/16743 "2017-02-20T06:21:02Z")
I have players invite code now where do I go from here after new patch on Xbox? --- ## [PlayStation 4 Store issues](https://community.gemsofwar.com/t/playstation-4-store-issues/18133)
**Author:** [@Alpheon](https://community.gemsofwar.com/u/Alpheon)\ **Replies:** 19\ **Last updated:** [February 19, 2017, 1:01pm UTC](https://community.gemsofwar.com/t/playstation-4-store-issues/18133 "2017-02-19T13:01:51Z")
Hey everyone! So just to update on the store issues that players have been experiencing on PS4. We’re still working our way through the issue with Sony, but would really appreciate if we could get some more input from th… --- ## [Anybody else unable to login](https://community.gemsofwar.com/t/anybody-else-unable-to-login/20241)
**Author:** [@htismaqe](https://community.gemsofwar.com/u/htismaqe)\ **Replies:** 12\ **Last updated:** [February 18, 2017, 10:45pm UTC](https://community.gemsofwar.com/t/anybody-else-unable-to-login/20241 "2017-02-18T22:45:07Z")
Game just sits at “loading world”. --- ## [Battle have already ended](https://community.gemsofwar.com/t/battle-have-already-ended/20237)
**Author:** [@Louth](https://community.gemsofwar.com/u/Louth)\ **Replies:** 0\ **Last updated:** [February 18, 2017, 12:30pm UTC](https://community.gemsofwar.com/t/battle-have-already-ended/20237 "2017-02-18T12:30:29Z")
I have noticed in the last 2-3 days that I am getting more “Battle has already ended” messages. I play on PC and Android and am seeing this on both platforms. I am not switching from one platform to the other, but rather… --- ## [Daily bonus display value](https://community.gemsofwar.com/t/daily-bonus-display-value/20226)
**Author:** [@shurikvz](https://community.gemsofwar.com/u/shurikvz)\ **Replies:** 1\ **Last updated:** [February 18, 2017, 8:52am UTC](https://community.gemsofwar.com/t/daily-bonus-display-value/20226 "2017-02-18T08:52:23Z")
Just leave it here: Nothing terrible, but value should be trunkated I think. :slight\_smile: --- ## [Missing guid bonus](https://community.gemsofwar.com/t/missing-guid-bonus/20193)
**Author:** [@Ajmooooo](https://community.gemsofwar.com/u/Ajmooooo)\ **Replies:** 4\ **Last updated:** [February 17, 2017, 12:48pm UTC](https://community.gemsofwar.com/t/missing-guid-bonus/20193 "2017-02-17T12:48:14Z")
Greetings,everybody! Our guild ( Mitribain)have a problem with missing bonuses from the completed tasks. The bonuses in question are from completed red task (lasting 6 days from monday 13.2. ) and blue task (lasting 1 d… --- ## [Events button on Xbox one?](https://community.gemsofwar.com/t/events-button-on-xbox-one/20178)
**Author:** [@Jesterman57](https://community.gemsofwar.com/u/Jesterman57)\ **Replies:** 3\ **Last updated:** [February 17, 2017, 5:29am UTC](https://community.gemsofwar.com/t/events-button-on-xbox-one/20178 "2017-02-17T05:29:24Z")
Am I just being dumb? I’m now playing on my tablet and I see an events button that I’ve not seen on the Xbox…where do I find it? --- ## [Facing The Same Fighters](https://community.gemsofwar.com/t/facing-the-same-fighters/20084)
**Author:** [@Foxriver8](https://community.gemsofwar.com/u/Foxriver8)\ **Replies:** 8\ **Last updated:** [February 16, 2017, 9:09pm UTC](https://community.gemsofwar.com/t/facing-the-same-fighters/20084 "2017-02-16T21:09:21Z")
I’ve playing GOW for quite some time now but over the last couple of months I have noticed that I am playing against exactly the same selection of opponents every week. I’ve tried refreshing using gems just to find that … --- ## [One shot spell on stacked troops](https://community.gemsofwar.com/t/one-shot-spell-on-stacked-troops/20167)
**Author:** [@jklinders](https://community.gemsofwar.com/u/jklinders)\ **Replies:** 4\ **Last updated:** [February 16, 2017, 8:04pm UTC](https://community.gemsofwar.com/t/one-shot-spell-on-stacked-troops/20167 "2017-02-16T20:04:32Z")
What you were expecting to happen, and what actually happened? Enemy group had 2 dwarven slayers. When one cast the spell the other was unable to use his. What are the steps to make it happen again? Happened once. Sho… --- ## [AI taking your 4-5gem matches in middle of your turn](https://community.gemsofwar.com/t/ai-taking-your-4-5gem-matches-in-middle-of-your-turn/20163)
**Author:** [@Xantheus](https://community.gemsofwar.com/u/Xantheus)\ **Replies:** 0\ **Last updated:** [February 16, 2017, 6:12pm UTC](https://community.gemsofwar.com/t/ai-taking-your-4-5gem-matches-in-middle-of-your-turn/20163 "2017-02-16T18:12:42Z")
What you were expecting to happen, and what actually happened I was expecting my dragon souls to explode the board and as the gems fell as they normally do I expected the 4-5 gem matches to be in my favor for mana gain … --- ## [Minor Graphic bug on the website](https://community.gemsofwar.com/t/minor-graphic-bug-on-the-website/20121)
**Author:** [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\ **Replies:** 0\ **Last updated:** [February 15, 2017, 6:29pm UTC](https://community.gemsofwar.com/t/minor-graphic-bug-on-the-website/20121 "2017-02-15T18:29:32Z")
Opera 41.0, windows 8 laptop (opera windowed mode) (ps thank you for bringing codes back :heartpulse: ) --- ## [Less gold than before, for PvP wins?](https://community.gemsofwar.com/t/less-gold-than-before-for-pvp-wins/20036)
**Author:** [@Oligarchy](https://community.gemsofwar.com/u/Oligarchy)\ **Replies:** 12\ **Last updated:** [February 15, 2017, 4:55pm UTC](https://community.gemsofwar.com/t/less-gold-than-before-for-pvp-wins/20036 "2017-02-15T16:55:53Z")
I’ve averaged 5K+ gold for hard matches in PvP since I started playing again. When I got on tonight, the most I was getting for the same kind of matches was 3K+ … What’s going on? --- ## [This is strange](https://community.gemsofwar.com/t/this-is-strange/20073)
**Author:** [@Vangor](https://community.gemsofwar.com/u/Vangor)\ **Replies:** 9\ **Last updated:** [February 15, 2017, 7:16am UTC](https://community.gemsofwar.com/t/this-is-strange/20073 "2017-02-15T07:16:55Z")
What you were expecting to happen, and what actually happened? Usually the name, spell, and mythic trait are correct. Now they are missing or changed. What are the steps to make it happen again? Start a match with pha… --- ## [Gems of War PC 2.1.5 - Ship Cannon Shoots Wrong # Times](https://community.gemsofwar.com/t/gems-of-war-pc-2-1-5-ship-cannon-shoots-wrong-times/19541)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 12\ **Last updated:** [February 14, 2017, 3:16pm UTC](https://community.gemsofwar.com/t/gems-of-war-pc-2-1-5-ship-cannon-shoots-wrong-times/19541 "2017-02-14T15:16:48Z")
What you were expecting to happen, and what actually happened? Used the Ship Cannon spell with three foes on the AI side. Expected three shots from the Cannon as the spell card indicates, but only two shots are fired. … --- ## [Error keeps poping up. Plz help](https://community.gemsofwar.com/t/error-keeps-poping-up-plz-help/20052)
**Author:** [@Hejsa](https://community.gemsofwar.com/u/Hejsa)\ **Replies:** 16\ **Last updated:** [February 14, 2017, 3:08pm UTC](https://community.gemsofwar.com/t/error-keeps-poping-up-plz-help/20052 "2017-02-14T15:08:21Z")
Hi, every time i try too open my ingame mail, it says you do not have any mail, but i have. And then an error pops up, and it keeps poping up. So i can´t open in game mail now. And the error won´t go away. It says: err… --- ## [PS4 mail glitch](https://community.gemsofwar.com/t/ps4-mail-glitch/19586)
**Author:** [@Mainen](https://community.gemsofwar.com/u/Mainen)\ **Replies:** 5\ **Last updated:** [February 14, 2017, 8:03am UTC](https://community.gemsofwar.com/t/ps4-mail-glitch/19586 "2017-02-14T08:03:12Z")
Ok, so I can log in and play the game, but heavens forbid I try to get my mail. I have a bunch of mail waiting, but as soon as I attempt to open them, I have no mail. Then after backing out of the mail, I get an error t… --- ## [PvP Matchmaking supposed to match like this?](https://community.gemsofwar.com/t/pvp-matchmaking-supposed-to-match-like-this/8478)
**Author:** [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\ **Replies:** 56\ **Last updated:** [February 14, 2017, 6:18am UTC](https://community.gemsofwar.com/t/pvp-matchmaking-supposed-to-match-like-this/8478 "2017-02-14T06:18:32Z")
So, I’m not really one to complain, just curious whether or not the PvP matchmaking system is firing properly? I get that some of these might be because they are revenge battles, but not all of them are… These were the … --- ## [The Evolution of Event Spelling](https://community.gemsofwar.com/t/the-evolution-of-event-spelling/20044)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 0\ **Last updated:** [February 14, 2017, 4:14am UTC](https://community.gemsofwar.com/t/the-evolution-of-event-spelling/20044 "2017-02-14T04:14:23Z")
\#This morning: #After the “fix”: --- ## [Game froze after I bought VIP chests with gems](https://community.gemsofwar.com/t/game-froze-after-i-bought-vip-chests-with-gems/19722)
**Author:** [@Oligarchy](https://community.gemsofwar.com/u/Oligarchy)\ **Replies:** 3\ **Last updated:** [February 14, 2017, 3:38am UTC](https://community.gemsofwar.com/t/game-froze-after-i-bought-vip-chests-with-gems/19722 "2017-02-14T03:38:26Z")
The chests did their shaking thing, but never bothered to open. Now I don’t have the gems, or anything else to show for it. How do I get my gems back? --- ## [Daily Tasks-Console 'no troop type'?](https://community.gemsofwar.com/t/daily-tasks-console-no-troop-type/19949)
**Author:** [@constantcrib854](https://community.gemsofwar.com/u/constantcrib854)\ **Replies:** 6\ **Last updated:** [February 13, 2017, 4:00pm UTC](https://community.gemsofwar.com/t/daily-tasks-console-no-troop-type/19949 "2017-02-13T16:00:41Z")
I have a daily task on XBox 1 that states “Win battles using 3 unique No Troop Type Troops in your Army.” What troops are No Type Troops? There is not a category for this to sort. --- ## [Chat not working](https://community.gemsofwar.com/t/chat-not-working/12580)
**Author:** [@exirabit](https://community.gemsofwar.com/u/exirabit)\ **Replies:** 332\ **Last updated:** [February 13, 2017, 3:23pm UTC](https://community.gemsofwar.com/t/chat-not-working/12580 "2017-02-13T15:23:58Z")
So, I know this has been an ongoing in issue, but being unable to join any sort of chat is really frustrating. Are there any plans to do anything about this? --- ## [Is this a bug? (fixed)](https://community.gemsofwar.com/t/is-this-a-bug-fixed/19999)
**Author:** [@SirOnyx](https://community.gemsofwar.com/u/SirOnyx)\ **Replies:** 4\ **Last updated:** [February 13, 2017, 2:45pm UTC](https://community.gemsofwar.com/t/is-this-a-bug-fixed/19999 "2017-02-13T14:45:35Z")
What you were expecting to happen, and what actually happened? Looked at my profile near the top randomly and I decided to click fight on a whim, to my surprise it actually started a fight and I was forced to fight myse… --- ## [Silvermaiden Barrier not working](https://community.gemsofwar.com/t/silvermaiden-barrier-not-working/18862)
**Author:** [@Laiieues](https://community.gemsofwar.com/u/Laiieues)\ **Replies:** 19\ **Last updated:** [February 13, 2017, 1:51pm UTC](https://community.gemsofwar.com/t/silvermaiden-barrier-not-working/18862 "2017-02-13T13:51:44Z")
So I was fighting the ever-oft discussed BD team and he was getting close to filling so I was like hey, I have this new troop up front and she cast this spell and get barrier and the way I understand barrier it will bloc… --- ## [Guild league ranks are inconsistent](https://community.gemsofwar.com/t/guild-league-ranks-are-inconsistent/4808)
**Author:** [@AnalSwordfish](https://community.gemsofwar.com/u/AnalSwordfish)\ **Replies:** 7\ **Last updated:** [February 13, 2017, 5:08am UTC](https://community.gemsofwar.com/t/guild-league-ranks-are-inconsistent/4808 "2017-02-13T05:08:08Z")
A friend/guildmate noticed we went from Silver I to Gold I, skipping Gold III & Gold II. Snooping around in the game files, I figured out why: Gold is the only deviation in the III =\> II =\> I progression: Common.xml: \<… --- ## [Linking another Account to my device "permanently deletes" the other account?](https://community.gemsofwar.com/t/linking-another-account-to-my-device-permanently-deletes-the-other-account/19952)
**Author:** [@Raito](https://community.gemsofwar.com/u/Raito)\ **Replies:** 2\ **Last updated:** [February 12, 2017, 3:01pm UTC](https://community.gemsofwar.com/t/linking-another-account-to-my-device-permanently-deletes-the-other-account/19952 "2017-02-12T15:01:48Z")
So, I share my tablet with a friend, and we both play Gems of War. I had my account linked and now he wanted to play on the tablet for a bit. When we tried linking his account to the device we get a prompt saying to choo… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=59) [Next page](https://community.gemsofwar.com/c/support/10.md?page=61)