# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=58 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 59 --- ## [Monster Bond trait display](https://community.gemsofwar.com/t/monster-bond-trait-display/21208)
**Author:** [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Replies:** 4\ **Last updated:** [March 13, 2017, 11:18am UTC](https://community.gemsofwar.com/t/monster-bond-trait-display/21208 "2017-03-13T11:18:21Z")
Am I the only one that have this issue? --- ## [Event: Brian not required (in French)](https://community.gemsofwar.com/t/event-brian-not-required-in-french/21204)
**Author:** [@Azbra](https://community.gemsofwar.com/u/Azbra)\ **Replies:** 5\ **Last updated:** [March 13, 2017, 8:05am UTC](https://community.gemsofwar.com/t/event-brian-not-required-in-french/21204 "2017-03-13T08:05:29Z")
In French, the part about Brian not being required is missing. Would be nice to add it to the text (might be the case for other languages also). --- ## [Anyone else having server issues?](https://community.gemsofwar.com/t/anyone-else-having-server-issues/21136)
**Author:** [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Replies:** 10\ **Last updated:** [March 13, 2017, 6:19am UTC](https://community.gemsofwar.com/t/anyone-else-having-server-issues/21136 "2017-03-13T06:19:44Z")
My game will not load what so ever..and the Once it did..it froze and did nothing…anyone else having issues? --- ## [4 and 5 matches not giving extra turns](https://community.gemsofwar.com/t/4-and-5-matches-not-giving-extra-turns/21126)
**Author:** [@Linkpast95](https://community.gemsofwar.com/u/Linkpast95)\ **Replies:** 14\ **Last updated:** [March 12, 2017, 12:48am UTC](https://community.gemsofwar.com/t/4-and-5-matches-not-giving-extra-turns/21126 "2017-03-12T00:48:29Z")
I’ve noticed today that 4 and 5 matches aren’t giving extra turns to the player. I’m doing explore battles on PS4. I thought it was just my eyes playing tricks but they’re not it truly isn’t giving the extra turn. It mis… --- ## [Freezing when using keys](https://community.gemsofwar.com/t/freezing-when-using-keys/21157)
**Author:** [@Mosher](https://community.gemsofwar.com/u/Mosher)\ **Replies:** 0\ **Last updated:** [March 11, 2017, 9:51pm UTC](https://community.gemsofwar.com/t/freezing-when-using-keys/21157 "2017-03-11T21:51:48Z")
Getting freezing problem when using keys on XB1. So losing keys, so far lost 1 guild key and 5 gold keys --- ## [Website super slow and my battle froze](https://community.gemsofwar.com/t/website-super-slow-and-my-battle-froze/21139)
**Author:** [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\ **Replies:** 0\ **Last updated:** [March 11, 2017, 8:06am UTC](https://community.gemsofwar.com/t/website-super-slow-and-my-battle-froze/21139 "2017-03-11T08:06:03Z")
What you were expecting to happen, and what actually happened? as in the title, also website doesnt load correctly. is it just me? after 15 minutes of trying, now the website loads but instead of showing list of topics… --- ## [Bug Report Rock Troll](https://community.gemsofwar.com/t/bug-report-rock-troll/20871)
**Author:** [@gwendo1ynn](https://community.gemsofwar.com/u/gwendo1ynn)\ **Replies:** 12\ **Last updated:** [March 11, 2017, 5:40am UTC](https://community.gemsofwar.com/t/bug-report-rock-troll/20871 "2017-03-11T05:40:47Z")
Hello, I hope this is the right place to post. I have the Indigestible trait on my Rock Troll, but it gets devoured all the time. Is there a patch coming for this? Thanks. Oh I play on the PS4. --- ## [Troop transform cancels first troop's traits](https://community.gemsofwar.com/t/troop-transform-cancels-first-troops-traits/21054)
**Author:** [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\ **Replies:** 9\ **Last updated:** [March 11, 2017, 3:42am UTC](https://community.gemsofwar.com/t/troop-transform-cancels-first-troops-traits/21054 "2017-03-11T03:42:32Z")
What you were expecting to happen, and what actually happened? Within teams that are using transform troops some bug is causing the traits of the first troop to become inactive. What are the steps to make it happen aga… --- ## [Delay in updating PVP W-L records? (E: \>3hr?)](https://community.gemsofwar.com/t/delay-in-updating-pvp-w-l-records-e-3hr/21107)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 6\ **Last updated:** [March 10, 2017, 4:31pm UTC](https://community.gemsofwar.com/t/delay-in-updating-pvp-w-l-records-e-3hr/21107 "2017-03-10T16:31:11Z")
What you were expecting to happen, and what actually happened? I got a defense victory. Yay! Except my opponent still doesn’t have a PVP loss this week? In fact, their last activity is at least 54 minutes before they lo… --- ## [\[XB1\] Chat Window refuses to fade after closing](https://community.gemsofwar.com/t/xb1-chat-window-refuses-to-fade-after-closing/21041)
**Author:** [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Replies:** 7\ **Last updated:** [March 10, 2017, 12:53pm UTC](https://community.gemsofwar.com/t/xb1-chat-window-refuses-to-fade-after-closing/21041 "2017-03-10T12:53:35Z")
As of this week’s update, the Chat window on my console refuses to disappear when I try to close it. It persists onscreen and is visible in all menus and during all battles, etc. . . I haven’t seen any mention… --- ## [Rowanne not doing full damage 40% of the time?](https://community.gemsofwar.com/t/rowanne-not-doing-full-damage-40-of-the-time/21048)
**Author:** [@Supremesis](https://community.gemsofwar.com/u/Supremesis)\ **Replies:** 5\ **Last updated:** [March 9, 2017, 8:00pm UTC](https://community.gemsofwar.com/t/rowanne-not-doing-full-damage-40-of-the-time/21048 "2017-03-09T20:00:22Z")
As title says and forgive me if in the wrong section, but yeah erm my Rowanne atm has 30 armour and deals 17 dmg normally so I should be killing all troops that have under 77 or 77 health and armour altogether but at tim… --- ## [Invade wins counting as a loss](https://community.gemsofwar.com/t/invade-wins-counting-as-a-loss/21062)
**Author:** [@Theina](https://community.gemsofwar.com/u/Theina)\ **Replies:** 0\ **Last updated:** [March 9, 2017, 5:01pm UTC](https://community.gemsofwar.com/t/invade-wins-counting-as-a-loss/21062 "2017-03-09T17:01:30Z")
\*\*What you were expecting to happen, and what actually happened?\*\*was expecting my victory to be just that. But it showed up as a loss. So i went with it because my undefeated streak was still intact. But after the 3rd r… --- ## [Incorrect armor bonus? \*Solution found\*](https://community.gemsofwar.com/t/incorrect-armor-bonus-solution-found/21057)
**Author:** [@lapisrabbit](https://community.gemsofwar.com/u/lapisrabbit)\ **Replies:** 4\ **Last updated:** [March 9, 2017, 4:26pm UTC](https://community.gemsofwar.com/t/incorrect-armor-bonus-solution-found/21057 "2017-03-09T16:26:42Z")
Sorry, I’m new here and hopefully this isn’t a repeated thread, if so can you please direct me to the proper thread? I recently purchased the Lapina pack and it gave me some gems too, so I used my gems to buy the pirate… --- ## [Difficulty Reset?](https://community.gemsofwar.com/t/difficulty-reset/21045)
**Author:** [@Druss](https://community.gemsofwar.com/u/Druss)\ **Replies:** 5\ **Last updated:** [March 9, 2017, 2:47pm UTC](https://community.gemsofwar.com/t/difficulty-reset/21045 "2017-03-09T14:47:25Z")
Is this a known bug? As soon as I start a casual PvP match my difficulty resets to Warlord 4. All my casual PvP enemies have 150+ health, 100+ Armor & 80+ Damage. I have just changed my difficulty to Normal, Hard & al… --- ## [Game won't show or allow purchase of guild chests](https://community.gemsofwar.com/t/game-wont-show-or-allow-purchase-of-guild-chests/21006)
**Author:** [@domooo88](https://community.gemsofwar.com/u/domooo88)\ **Replies:** 2\ **Last updated:** [March 9, 2017, 7:21am UTC](https://community.gemsofwar.com/t/game-wont-show-or-allow-purchase-of-guild-chests/21006 "2017-03-09T07:21:47Z")
When scrolling between chest option it freezes on Gem Chest or VIP chest when trying to scroll to Guild Chest on XBOX one. Will slow me to purchase a guild chest with my seals but then game just crashes out without rewar… --- ## [Armor selection arrows cycle through wrong armor](https://community.gemsofwar.com/t/armor-selection-arrows-cycle-through-wrong-armor/21008)
**Author:** [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\ **Replies:** 0\ **Last updated:** [March 8, 2017, 11:23am UTC](https://community.gemsofwar.com/t/armor-selection-arrows-cycle-through-wrong-armor/21008 "2017-03-08T11:23:40Z")
What you were expecting to happen, and what actually happened? If I click the right arrow, and then the left arrow, I expect to be back on the armor I was on when I started. It looks like it doesn’t matter what button … --- ## [Blank rewards screen crash](https://community.gemsofwar.com/t/blank-rewards-screen-crash/21001)
**Author:** [@Beowulf](https://community.gemsofwar.com/u/Beowulf)\ **Replies:** 3\ **Last updated:** [March 8, 2017, 8:11am UTC](https://community.gemsofwar.com/t/blank-rewards-screen-crash/21001 "2017-03-08T08:11:55Z")
Game just won’t let me back in now --- ## [Since recent update](https://community.gemsofwar.com/t/since-recent-update/20788)
**Author:** [@RubyRedGem](https://community.gemsofwar.com/u/RubyRedGem)\ **Replies:** 8\ **Last updated:** [March 8, 2017, 12:42am UTC](https://community.gemsofwar.com/t/since-recent-update/20788 "2017-03-08T00:42:59Z")
im unable to play due to a error message stating something about a recent purchase (i didnt buy anything recently ) but anyway it just repeatedly pops up making the game unplayable im on xbox one how can i stop this ? --- ## [Help! Some dev ruined ascension last patch!](https://community.gemsofwar.com/t/help-some-dev-ruined-ascension-last-patch/20912)
**Author:** [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Replies:** 29\ **Last updated:** [March 7, 2017, 8:43pm UTC](https://community.gemsofwar.com/t/help-some-dev-ruined-ascension-last-patch/20912 "2017-03-07T20:43:55Z")
It’s absolutely horrible! A left click now wants to move ALL but 1 troop into sacrfice, going through multiple and partial ascension. Hate hate hate that. It was perfect before!!! It’s supposed to move exactly enough t… --- ## [Stopped playing PS4 to avoid wrecked PS4 HD](https://community.gemsofwar.com/t/stopped-playing-ps4-to-avoid-wrecked-ps4-hd/20914)
**Author:** [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\ **Replies:** 6\ **Last updated:** [March 7, 2017, 5:51pm UTC](https://community.gemsofwar.com/t/stopped-playing-ps4-to-avoid-wrecked-ps4-hd/20914 "2017-03-07T17:51:27Z")
Guys, After two more freezes in the middle of a gem match (grey screen, and had to hard reboot the PS4), I have stopped playing the PS4 version altogether, and I advice everyone else to do the same. Eventually, this wi… --- ## [Elspeth summon / end battle bug?](https://community.gemsofwar.com/t/elspeth-summon-end-battle-bug/20911)
**Author:** [@Jainus](https://community.gemsofwar.com/u/Jainus)\ **Replies:** 8\ **Last updated:** [March 7, 2017, 4:38pm UTC](https://community.gemsofwar.com/t/elspeth-summon-end-battle-bug/20911 "2017-03-07T16:38:21Z")
AI team was Elspeth in her own. She cast her spell, died, summoned a knight: but the battle ended as a win for me, with the intact knight just sat there. Known bug? (I’m on patchy mobile signal so haven’t searched) --- ## [Freezing up after leveling troops](https://community.gemsofwar.com/t/freezing-up-after-leveling-troops/20973)
**Author:** [@Linkpast95](https://community.gemsofwar.com/u/Linkpast95)\ **Replies:** 2\ **Last updated:** [March 7, 2017, 4:14pm UTC](https://community.gemsofwar.com/t/freezing-up-after-leveling-troops/20973 "2017-03-07T16:14:22Z")
Hey all!! Does this happen to anyone? I go and level my troops then off to battle and win the battle but the game freezes after the win. It still counts the win and gives the gold/traitstone but I have to restart the gam… --- ## [Dragons Event - Dragon Eggs not counting as Dragons](https://community.gemsofwar.com/t/dragons-event-dragon-eggs-not-counting-as-dragons/20907)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 25\ **Last updated:** [March 7, 2017, 1:05pm UTC](https://community.gemsofwar.com/t/dragons-event-dragon-eggs-not-counting-as-dragons/20907 "2017-03-07T13:05:48Z")
Just took out three dragon eggs and 1 dragon baby and didn’t get any event gems for it (PVP) Is there something specific we’re looking for for the Dragons? I also just looked at this team to start and no event gem mark… --- ## [Krystenax won't summon Drakon?](https://community.gemsofwar.com/t/krystenax-wont-summon-drakon/20954)
**Author:** [@xPepi](https://community.gemsofwar.com/u/xPepi)\ **Replies:** 2\ **Last updated:** [March 7, 2017, 4:13am UTC](https://community.gemsofwar.com/t/krystenax-wont-summon-drakon/20954 "2017-03-07T04:13:42Z")
Krystenax is supposed to summon a Drakon into any available position but it will only summon if position 1 is open. I have 4th position open always and when Krystenax casts, no summon…only when 1st position is open will… --- ## [PS4: joining a guild, not rewarding trophy](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652)
**Author:** [@Theophobos](https://community.gemsofwar.com/u/Theophobos)\ **Replies:** 6\ **Last updated:** [March 6, 2017, 7:24pm UTC](https://community.gemsofwar.com/t/ps4-joining-a-guild-not-rewarding-trophy/17652 "2017-03-06T19:24:53Z")
Hi all I’m a somewhat active member of a Playstation forum and we had several reports that users didn’t get the trophy for joining a guild. There was no mentioning whether the trophy’s been glitchy since the last update… --- ## [Haven't seen this for a while either 'Seems this battle error'](https://community.gemsofwar.com/t/havent-seen-this-for-a-while-either-seems-this-battle-error/20836)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 4\ **Last updated:** [March 6, 2017, 2:29pm UTC](https://community.gemsofwar.com/t/havent-seen-this-for-a-while-either-seems-this-battle-error/20836 "2017-03-06T14:29:44Z")
What you were expecting to happen, and what actually happened? Was just finishing my third PVP and got the '"It seems this battle may already have finished… What are the steps to make it happen again? On PC/Steam I t… --- ## [Bug: Dragon summons not working](https://community.gemsofwar.com/t/bug-dragon-summons-not-working/20910)
**Author:** [@penguinblender](https://community.gemsofwar.com/u/penguinblender)\ **Replies:** 8\ **Last updated:** [March 6, 2017, 9:43am UTC](https://community.gemsofwar.com/t/bug-dragon-summons-not-working/20910 "2017-03-06T09:43:29Z")
I’ve tried casting Krystenax and Dragon Egg’s spells, but neither of them triggers the summon part of their spell. Tried a team of 1 Dragon Egg. And a team of 2 Krystenax. Neither summons anything. --- ## [Web site login from Android](https://community.gemsofwar.com/t/web-site-login-from-android/20832)
**Author:** [@sachamp](https://community.gemsofwar.com/u/sachamp)\ **Replies:** 11\ **Last updated:** [March 6, 2017, 5:14am UTC](https://community.gemsofwar.com/t/web-site-login-from-android/20832 "2017-03-06T05:14:47Z")
Was hoping that someone could give me some direction. I am trying to log into the web site to view forums from my phone (samsung S6) but i keep getting invalid login and invalid email address. I have reset my password … --- ## [\[XB1\] Battle Error: Victory Win converted into Loss. Again?! :p](https://community.gemsofwar.com/t/xb1-battle-error-victory-win-converted-into-loss-again-p/20748)
**Author:** [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Replies:** 2\ **Last updated:** [March 5, 2017, 6:58pm UTC](https://community.gemsofwar.com/t/xb1-battle-error-victory-win-converted-into-loss-again-p/20748 "2017-03-05T18:58:28Z")
Today March 2nd at 12:20pm EST, I won my PvP match against biggiesmalls337 when this error message popped up: When I went and immediately checked my Battle Log, the Victory was recorded as a Defeat that had ‘happened… --- ## [Error Player Not Found](https://community.gemsofwar.com/t/error-player-not-found/20850)
**Author:** [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Replies:** 0\ **Last updated:** [March 5, 2017, 9:40am UTC](https://community.gemsofwar.com/t/error-player-not-found/20850 "2017-03-05T09:40:18Z")
This bug is starting to get really annoying as it is causing disruptions in recruiting. When I press square on a players name it should pop up their profile so I can view and or send them an invite. However some players … [Previous page](https://community.gemsofwar.com/c/support/10.md?page=57) [Next page](https://community.gemsofwar.com/c/support/10.md?page=59)