# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=57 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 58 --- ## [What causes the This game may have ended message?](https://community.gemsofwar.com/t/what-causes-the-this-game-may-have-ended-message/21705)
**Author:** [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Replies:** 4\ **Last updated:** [March 25, 2017, 7:02pm UTC](https://community.gemsofwar.com/t/what-causes-the-this-game-may-have-ended-message/21705 "2017-03-25T19:02:03Z")
This is one of those messages that needs to be reworded because it is super vague and doesn’t explain why the system just cheated me out of 5000+ gold along with everything else that was going to be given to me after the… --- ## [Missing in arena?](https://community.gemsofwar.com/t/missing-in-arena/21696)
**Author:** [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Replies:** 1\ **Last updated:** [March 24, 2017, 7:20pm UTC](https://community.gemsofwar.com/t/missing-in-arena/21696 "2017-03-24T19:20:08Z")
I don’t think I have encountered in arena any troop released more recently than the Void portal - except the troops of Silverglade. Am I wrong? Has anyone seen or used some or are they missing in arena? --- ## [Strange Cascade "skip" \[BUG\]](https://community.gemsofwar.com/t/strange-cascade-skip-bug/21695)
**Author:** [@Trajic](https://community.gemsofwar.com/u/Trajic)\ **Replies:** 0\ **Last updated:** [March 24, 2017, 6:26pm UTC](https://community.gemsofwar.com/t/strange-cascade-skip-bug/21695 "2017-03-24T18:26:18Z")
What you were expecting to happen, and what actually happened? I have been playing my endless loop team (transform all X gems to Y gems), and I came across a very strange, yet extremely rare bug. The transformed gems su… --- ## ["Trust Server" Window Showing](https://community.gemsofwar.com/t/trust-server-window-showing/21643)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 14\ **Last updated:** [March 24, 2017, 3:01pm UTC](https://community.gemsofwar.com/t/trust-server-window-showing/21643 "2017-03-24T15:01:26Z")
This is informational only and I am using voice recognition on my tablet so please forgive any obvious errors The following popped up when I went to play on my Samsung Galaxy Tab 3 I later realized that it started happe… --- ## [Weekly events and heroes](https://community.gemsofwar.com/t/weekly-events-and-heroes/20327)
**Author:** [@Zelith](https://community.gemsofwar.com/u/Zelith)\ **Replies:** 5\ **Last updated:** [March 24, 2017, 12:31pm UTC](https://community.gemsofwar.com/t/weekly-events-and-heroes/20327 "2017-03-24T12:31:02Z")
OK, in retrospect I might have been able to test this before now but I rather forgot. This week’s events give a bonus to all Broken Spire troops, and all Giants. It came to mind that the Warlord class can make your hero … --- ## [Multiple auto updates?](https://community.gemsofwar.com/t/multiple-auto-updates/21675)
**Author:** [@Theina](https://community.gemsofwar.com/u/Theina)\ **Replies:** 6\ **Last updated:** [March 24, 2017, 5:37am UTC](https://community.gemsofwar.com/t/multiple-auto-updates/21675 "2017-03-24T05:37:58Z")
What you were expecting to happen, and what actually happened? I guess the gane to load What are the steps to make it happen again? Anytime i open the game Do you have any screenshots or video you want to share with … --- ## [Battery drain after 1.0.9](https://community.gemsofwar.com/t/battery-drain-after-1-0-9/4704)
**Author:** [@HoboMD](https://community.gemsofwar.com/u/HoboMD)\ **Replies:** 11\ **Last updated:** [March 22, 2017, 4:47pm UTC](https://community.gemsofwar.com/t/battery-drain-after-1-0-9/4704 "2017-03-22T16:47:57Z")
Ever since the update, the game drains my battery really fast, even playing while plugged in only slows it down. Even after I close the game, I have to force stop the app otherwise the battery charges really slow. I ha… --- ## [Is there a reason why my difficulty keeps reverting back to Warlord 4?](https://community.gemsofwar.com/t/is-there-a-reason-why-my-difficulty-keeps-reverting-back-to-warlord-4/19596)
**Author:** [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\ **Replies:** 22\ **Last updated:** [March 21, 2017, 2:29pm UTC](https://community.gemsofwar.com/t/is-there-a-reason-why-my-difficulty-keeps-reverting-back-to-warlord-4/19596 "2017-03-21T14:29:08Z")
I was playing on Warlord 4 for a while, then I switched to Normal difficulty, but the enemies keep spawning at Warlord 4. After the game is over, I check the difficulty and it has in fact been changed back to Warlord 4. … --- ## [Lord of Beasts overwrites Empowered](https://community.gemsofwar.com/t/lord-of-beasts-overwrites-empowered/21541)
**Author:** [@Gouki](https://community.gemsofwar.com/u/Gouki)\ **Replies:** 7\ **Last updated:** [March 21, 2017, 12:56pm UTC](https://community.gemsofwar.com/t/lord-of-beasts-overwrites-empowered/21541 "2017-03-21T12:56:23Z")
Not sure if this is a known issue, my admittedly superficial search did not come up with results, so… What you were expecting to happen, and what actually happened? I expected Empowered Beasts to start with full mana, … --- ## [Forest Guardian third trait vs Spirit Fox empowered](https://community.gemsofwar.com/t/forest-guardian-third-trait-vs-spirit-fox-empowered/16240)
**Author:** [@JasonAshcroft](https://community.gemsofwar.com/u/JasonAshcroft)\ **Replies:** 4\ **Last updated:** [March 20, 2017, 8:36pm UTC](https://community.gemsofwar.com/t/forest-guardian-third-trait-vs-spirit-fox-empowered/16240 "2017-03-20T20:36:28Z")
Dont know if that has already been reported, cause I lost track of the rework rework rework threads on Maugrim Woods. Just encountered a defense team that has a fully traited Spirit Fox at the 3rd position, and a fully t… --- ## [Taskbar bug on Xbox One](https://community.gemsofwar.com/t/taskbar-bug-on-xbox-one/21344)
**Author:** [@WarLordNo1](https://community.gemsofwar.com/u/WarLordNo1)\ **Replies:** 12\ **Last updated:** [March 20, 2017, 6:33pm UTC](https://community.gemsofwar.com/t/taskbar-bug-on-xbox-one/21344 "2017-03-20T18:33:53Z")
Hi, I’m currently having an issue with Gems Of War on the Xbox One where there is no viewable taskbar in the main menu. It use to be on the top left hand corner in the main menu before I re-installed it recently. I can’t… --- ## [Just a SLIGHT Spike in Glory :P](https://community.gemsofwar.com/t/just-a-slight-spike-in-glory-p/21514)
**Author:** [@MilkFedGimp](https://community.gemsofwar.com/u/MilkFedGimp)\ **Replies:** 2\ **Last updated:** [March 20, 2017, 7:59am UTC](https://community.gemsofwar.com/t/just-a-slight-spike-in-glory-p/21514 "2017-03-20T07:59:09Z")
Went from about 52,000 glory to 52 billion glory instantly. You don’t have to fix this if you don’t want to, devs :wink: --- ## [Chat - Strange Bug](https://community.gemsofwar.com/t/chat-strange-bug/21477)
**Author:** [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Replies:** 1\ **Last updated:** [March 19, 2017, 10:02pm UTC](https://community.gemsofwar.com/t/chat-strange-bug/21477 "2017-03-19T22:02:02Z")
This is starting to get really old. You guys need fix the Strange can’t find user bug. It seems to be random some days and super severe others. Today almost everyone on the chat pops up as they can’t be found. As a side… --- ## [PvP Reward Screen Frozen](https://community.gemsofwar.com/t/pvp-reward-screen-frozen/8650)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 2\ **Last updated:** [March 19, 2017, 4:29pm UTC](https://community.gemsofwar.com/t/pvp-reward-screen-frozen/8650 "2017-03-19T16:29:43Z")
I haven’t done any PvP yet this week, but decided I claim the blinking reward thing on the stats page. Doing so brought up the usual reward screen, except the game just completely froze there: Been like this for 5 m… --- ## [220.00000000000003% Daily Bonus](https://community.gemsofwar.com/t/220-00000000000003-daily-bonus/21376)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 8\ **Last updated:** [March 18, 2017, 1:45pm UTC](https://community.gemsofwar.com/t/220-00000000000003-daily-bonus/21376 "2017-03-18T13:45:15Z")
Samsung Tab3, Invite Code: KRUDCRUNCHY https://imgur.com/gallery/xWUGP --- ## [Double gem matches](https://community.gemsofwar.com/t/double-gem-matches/21320)
**Author:** [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Replies:** 12\ **Last updated:** [March 17, 2017, 4:26pm UTC](https://community.gemsofwar.com/t/double-gem-matches/21320 "2017-03-17T16:26:17Z")
So I can’t find a good answer on this anywhere. When your matching and chaining gems if you get 4 or more you get another turn to go again. However if you happen to do the same color match to 6 gems 3 gems on top or besi… --- ## [Should the A.I Be made easier to play against? POLL](https://community.gemsofwar.com/t/should-the-a-i-be-made-easier-to-play-against-poll/21280)
**Author:** [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Replies:** 11\ **Last updated:** [March 17, 2017, 11:34am UTC](https://community.gemsofwar.com/t/should-the-a-i-be-made-easier-to-play-against-poll/21280 "2017-03-17T11:34:49Z")
Should the A.I be fixed? That is a link to the actual poll, Feel free to give your answers and comment --- ## [Elspeth bug 15 letters crap](https://community.gemsofwar.com/t/elspeth-bug-15-letters-crap/20028)
**Author:** [@LYNDALE](https://community.gemsofwar.com/u/LYNDALE)\ **Replies:** 3\ **Last updated:** [March 17, 2017, 11:08am UTC](https://community.gemsofwar.com/t/elspeth-bug-15-letters-crap/20028 "2017-03-17T11:08:19Z")
What you were expecting to happen, and what actually happened? PE summoned a random knight on death. And round ended, I won. The problem is I won with 1 card left (summoned card) in the opponent’s deck Do you have any… --- ## [Blur effect hurts my eyes](https://community.gemsofwar.com/t/blur-effect-hurts-my-eyes/21332)
**Author:** [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Replies:** 6\ **Last updated:** [March 17, 2017, 9:37am UTC](https://community.gemsofwar.com/t/blur-effect-hurts-my-eyes/21332 "2017-03-17T09:37:36Z")
I’ve wanted to say it for a while, but the forced blur effect on xbox one after round ends hurts my eyes as they try to focus in. Can’t we have an option to disable it please? @Sirrian please :frowning: it makes my eyes… --- ## [Orange lines in the chat](https://community.gemsofwar.com/t/orange-lines-in-the-chat/21339)
**Author:** [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Replies:** 10\ **Last updated:** [March 16, 2017, 11:38pm UTC](https://community.gemsofwar.com/t/orange-lines-in-the-chat/21339 "2017-03-16T23:38:15Z")
For a few days there have been again orange lines occasionally appearing in the chat on channel 300. Is it the only channel having that problem? --- ## [I did not Receive my Purchase](https://community.gemsofwar.com/t/i-did-not-receive-my-purchase/21338)
**Author:** [@death](https://community.gemsofwar.com/u/death)\ **Replies:** 3\ **Last updated:** [March 16, 2017, 10:56pm UTC](https://community.gemsofwar.com/t/i-did-not-receive-my-purchase/21338 "2017-03-16T22:56:53Z")
Hey guys can anyone help me out with a link to support? My purchase’s are still not working in this game. I’m on ps4 but would like the PC support link which I can’t find. --- ## [Kraken Tentacles Bug](https://community.gemsofwar.com/t/kraken-tentacles-bug/21328)
**Author:** [@sidewinDr](https://community.gemsofwar.com/u/sidewinDr)\ **Replies:** 1\ **Last updated:** [March 16, 2017, 5:12pm UTC](https://community.gemsofwar.com/t/kraken-tentacles-bug/21328 "2017-03-16T17:12:30Z")
Cast Valhalla from Valkyrie, triggering a round of 4-5 matches, animation shows Wraith hitting the enemy troops (dealing expected Tentacles damage), and affecting them with Chilling touch/Death touch… Also happened previ… --- ## [PVP Fight that was bugged](https://community.gemsofwar.com/t/pvp-fight-that-was-bugged/21315)
**Author:** [@SgtSarros](https://community.gemsofwar.com/u/SgtSarros)\ **Replies:** 0\ **Last updated:** [March 16, 2017, 3:27am UTC](https://community.gemsofwar.com/t/pvp-fight-that-was-bugged/21315 "2017-03-16T03:27:21Z")
What you were expecting to happen, and what actually happened? I expected to do a PVP fight against tweetie1571, instead the game froze. What are the steps to make it happen again? It said that they had about 900 powe… --- ## [Task to unlock silverglade?](https://community.gemsofwar.com/t/task-to-unlock-silverglade/21306)
**Author:** [@Yourmum](https://community.gemsofwar.com/u/Yourmum)\ **Replies:** 7\ **Last updated:** [March 15, 2017, 10:02pm UTC](https://community.gemsofwar.com/t/task-to-unlock-silverglade/21306 "2017-03-15T22:02:32Z")
Has it been released? Can’t see it on the map. --- ## [Broken Banner Mission System](https://community.gemsofwar.com/t/broken-banner-mission-system/21256)
**Author:** [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Replies:** 6\ **Last updated:** [March 14, 2017, 10:25pm UTC](https://community.gemsofwar.com/t/broken-banner-mission-system/21256 "2017-03-14T22:25:54Z")
After searching the forum and finding a thread that has map showing all the banners for each kingdom I was pretty satisfied that I hadn’t wasted much more than 10 minutes looking for something. However this is what is b… --- ## [Barrier glitch with burning status effect](https://community.gemsofwar.com/t/barrier-glitch-with-burning-status-effect/21220)
**Author:** [@jklinders](https://community.gemsofwar.com/u/jklinders)\ **Replies:** 3\ **Last updated:** [March 14, 2017, 1:28pm UTC](https://community.gemsofwar.com/t/barrier-glitch-with-burning-status-effect/21220 "2017-03-14T13:28:41Z")
What you were expecting to happen, and what actually happened? I have only so far seen this happen with Dragonian Monk. I cast meditation on my party to give full barrier to all party. One of my party members (usually i… --- ## [Uuum, What's Going On Here? This is PS4](https://community.gemsofwar.com/t/uuum-whats-going-on-here-this-is-ps4/21232)
**Author:** [@AboveOmnipotence](https://community.gemsofwar.com/u/AboveOmnipotence)\ **Replies:** 3\ **Last updated:** [March 13, 2017, 9:53pm UTC](https://community.gemsofwar.com/t/uuum-whats-going-on-here-this-is-ps4/21232 "2017-03-13T21:53:07Z")
--- ## [Connection issues again](https://community.gemsofwar.com/t/connection-issues-again/21227)
**Author:** [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Replies:** 8\ **Last updated:** [March 13, 2017, 8:02pm UTC](https://community.gemsofwar.com/t/connection-issues-again/21227 "2017-03-13T20:02:25Z")
Please, please, just get the damn servers fixed finally… It’s been like this for the last 15 minutes. I’m on PC, using my home wifi which is working just fine. This is very annoying, again… --- ## [\[TRAIT, MONSTERBOND, DESC\] in certain card descriptions](https://community.gemsofwar.com/t/trait-monsterbond-desc-in-certain-card-descriptions/21221)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 1\ **Last updated:** [March 13, 2017, 4:49pm UTC](https://community.gemsofwar.com/t/trait-monsterbond-desc-in-certain-card-descriptions/21221 "2017-03-13T16:49:13Z")
Saw the problem then I closed the game, closed Steam, re-opened Steam, Verified Integrity of Game Files in Steam, rebooted computer, re-observed same problem seen below. Just to see, I also checked on two different Acco… --- ## [Life Drain bug - premature damage reduction](https://community.gemsofwar.com/t/life-drain-bug-premature-damage-reduction/19233)
**Author:** [@kynetarse](https://community.gemsofwar.com/u/kynetarse)\ **Replies:** 19\ **Last updated:** [March 13, 2017, 4:32pm UTC](https://community.gemsofwar.com/t/life-drain-bug-premature-damage-reduction/19233 "2017-03-13T16:32:21Z")
What you were expecting to happen, and what actually happened? When killing an enemy with the life drain trait via a spell that kills your own troop (ie Sacrificial Priest, Bombot), the troop with life drain will resurr… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=56) [Next page](https://community.gemsofwar.com/c/support/10.md?page=58)