# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=53 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 54 --- ## [Won GW battle, but it did count as a loss](https://community.gemsofwar.com/t/won-gw-battle-but-it-did-count-as-a-loss/23203)
**Author:** [@netwizard](https://community.gemsofwar.com/u/netwizard)\ **Replies:** 18\ **Last updated:** [May 1, 2017, 5:55am UTC](https://community.gemsofwar.com/t/won-gw-battle-but-it-did-count-as-a-loss/23203 "2017-05-01T05:55:02Z")
War Sphinx, Dragon Soul, Kerberos, Dracos against Wraith, Gorgotha, Death, Famine Silenced Famine with Dracos and devoured with Kerberos, it showed me +XXX GW points, but… P.S. 5-10 min after that, I… --- ## [GW bonus on stats bug?](https://community.gemsofwar.com/t/gw-bonus-on-stats-bug/23306)
**Author:** [@dende2000](https://community.gemsofwar.com/u/dende2000)\ **Replies:** 0\ **Last updated:** [April 30, 2017, 11:22am UTC](https://community.gemsofwar.com/t/gw-bonus-on-stats-bug/23306 "2017-04-30T11:22:39Z")
What you were expecting to happen, and what actually happened? When I look in the Sentinels tab I see that I’m giving a bonus to my higher ranked guildmates. i.e. Magic, Level 5, +5 Magic for me, +0.5 for higher ranked… --- ## [Strange Guild War bug](https://community.gemsofwar.com/t/strange-guild-war-bug/23261)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 12\ **Last updated:** [April 30, 2017, 9:24am UTC](https://community.gemsofwar.com/t/strange-guild-war-bug/23261 "2017-04-30T09:24:51Z")
Very strange bug, the opponent for the 6th Guild War battle that is supposed to happen tomorrow(Sunday), has already got some points. Just liked to point the bug out so Devs can look at it. :sunglasses: --- ## [No Blue Day This Week?](https://community.gemsofwar.com/t/no-blue-day-this-week/23279)
**Author:** [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Replies:** 24\ **Last updated:** [April 30, 2017, 8:04am UTC](https://community.gemsofwar.com/t/no-blue-day-this-week/23279 "2017-04-30T08:04:10Z")
Went to fight my last 5 battles and got this: Are we not having a blue day this week? @Saltypatra @Sirrian @Nimhain --- ## [Guild War "The Week has ended"](https://community.gemsofwar.com/t/guild-war-the-week-has-ended/23280)
**Author:** [@EvilPixels](https://community.gemsofwar.com/u/EvilPixels)\ **Replies:** 4\ **Last updated:** [April 30, 2017, 7:20am UTC](https://community.gemsofwar.com/t/guild-war-the-week-has-ended/23280 "2017-04-30T07:20:19Z")
--- ## [Not getting seals from guild wars daily rewards](https://community.gemsofwar.com/t/not-getting-seals-from-guild-wars-daily-rewards/23251)
**Author:** [@Whiskeyjack](https://community.gemsofwar.com/u/Whiskeyjack)\ **Replies:** 9\ **Last updated:** [April 30, 2017, 3:28am UTC](https://community.gemsofwar.com/t/not-getting-seals-from-guild-wars-daily-rewards/23251 "2017-04-30T03:28:30Z")
What you were expecting to happen, and what actually happened? I was expecting to gain 50 seals today. I got the daily reward mail for winning the battle yesterday, and when I claimed it I saw the seals icon show up wit… --- ## [Nobend Brothers are more powerful than listed](https://community.gemsofwar.com/t/nobend-brothers-are-more-powerful-than-listed/23259)
**Author:** [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\ **Replies:** 2\ **Last updated:** [April 29, 2017, 3:25pm UTC](https://community.gemsofwar.com/t/nobend-brothers-are-more-powerful-than-listed/23259 "2017-04-29T15:25:33Z")
It says that it takes 4 attack from all enemies, deals damage or explodes gems. Both the other two are spot on, but my fully-powered Nobend Brothers actually take away 17 attack, probably 18 when I get Sverglade 5-sta… --- ## [Defense Team Not Updating](https://community.gemsofwar.com/t/defense-team-not-updating/23233)
**Author:** [@kynetarse](https://community.gemsofwar.com/u/kynetarse)\ **Replies:** 0\ **Last updated:** [April 29, 2017, 2:23am UTC](https://community.gemsofwar.com/t/defense-team-not-updating/23233 "2017-04-29T02:23:04Z")
What you were expecting to happen, and what actually happened? Expected my defense to update when I edited the team, but previous version of the team is showing. What are the steps to make it happen again? Set team as… --- ## [Cannot fight Guild Wars battle](https://community.gemsofwar.com/t/cannot-fight-guild-wars-battle/23209)
**Author:** [@Drahn](https://community.gemsofwar.com/u/Drahn)\ **Replies:** 5\ **Last updated:** [April 29, 2017, 1:53am UTC](https://community.gemsofwar.com/t/cannot-fight-guild-wars-battle/23209 "2017-04-29T01:53:43Z")
What you were expecting to happen, and what actually happened? I tried to fight my fourth battle against the opposing Champion but got this screen: What are the steps to make it happen again? Enter Guild Wars from t… --- ## [Text Descriptions - Can they be updated](https://community.gemsofwar.com/t/text-descriptions-can-they-be-updated/23171)
**Author:** [@Birch](https://community.gemsofwar.com/u/Birch)\ **Replies:** 10\ **Last updated:** [April 28, 2017, 10:38pm UTC](https://community.gemsofwar.com/t/text-descriptions-can-they-be-updated/23171 "2017-04-28T22:38:42Z")
The text description for traits enabled after matching \>3 gems is poor, can these change? One example being for Abhorath - ‘Gain 2 Life on 4 or 5 Gem matches’ could be ‘Gain 2 Life on matches of 4+ Gems’. --- ## [Bug when using hero weapon "Lion and Tiger"](https://community.gemsofwar.com/t/bug-when-using-hero-weapon-lion-and-tiger/23225)
**Author:** [@Loony](https://community.gemsofwar.com/u/Loony)\ **Replies:** 0\ **Last updated:** [April 28, 2017, 6:51pm UTC](https://community.gemsofwar.com/t/bug-when-using-hero-weapon-lion-and-tiger/23225 "2017-04-28T18:51:54Z")
Sometimes when using the weapon of the hero “Tiger’s Claws”, the enemy character does not take damage. More often this bug is repeated in the arena: 50/50. Video on my youtube channel https://www.youtube.com/watch?v=dh… --- ## [Psion is not stealing mana consistently on hits](https://community.gemsofwar.com/t/psion-is-not-stealing-mana-consistently-on-hits/23207)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 1\ **Last updated:** [April 28, 2017, 2:54pm UTC](https://community.gemsofwar.com/t/psion-is-not-stealing-mana-consistently-on-hits/23207 "2017-04-28T14:54:34Z")
In my last match I attacked 3 times when the opponent had mana. The 1st time Psion stole as intended from Khorvash. The 2nd time, Psion had 11/15 mana, and attacked Emperor Khorvash who had mana to steal. Khorvash die… --- ## [Elspeth + DK visual glitch](https://community.gemsofwar.com/t/elspeth-dk-visual-glitch/23145)
**Author:** [@netwizard](https://community.gemsofwar.com/u/netwizard)\ **Replies:** 2\ **Last updated:** [April 28, 2017, 7:35am UTC](https://community.gemsofwar.com/t/elspeth-dk-visual-glitch/23145 "2017-04-28T07:35:17Z")
Try using Crimson Bat/Sacr/Elsp/DK\*\*\* with Creeping Death against single troop, cast Elspeth on hero before trait animation finishes. Does the glitch replicate for you? I get it everytime under these conditions. Steam… --- ## [Alchemist being stingy -.-](https://community.gemsofwar.com/t/alchemist-being-stingy/23179)
**Author:** [@Ragereaver](https://community.gemsofwar.com/u/Ragereaver)\ **Replies:** 2\ **Last updated:** [April 27, 2017, 5:06pm UTC](https://community.gemsofwar.com/t/alchemist-being-stingy/23179 "2017-04-27T17:06:44Z")
What you were expecting to happen, and what actually happened? i expected my alchemist to go from 7 to 10 mana, he went to 9… 2 turns later i managed to fill him, after an enemy dust devil cast, he was back to 9 mana. … --- ## [Please remove Chosen from the filtered list](https://community.gemsofwar.com/t/please-remove-chosen-from-the-filtered-list/23159)
**Author:** [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Replies:** 8\ **Last updated:** [April 27, 2017, 4:52pm UTC](https://community.gemsofwar.com/t/please-remove-chosen-from-the-filtered-list/23159 "2017-04-27T16:52:54Z")
I"m assuming its a mistake but the word Chosen has been censored. Could you please remove it. --- ## [GW bug when fighting 5th opooonent?](https://community.gemsofwar.com/t/gw-bug-when-fighting-5th-opooonent/23173)
**Author:** [@baller](https://community.gemsofwar.com/u/baller)\ **Replies:** 8\ **Last updated:** [April 27, 2017, 4:22pm UTC](https://community.gemsofwar.com/t/gw-bug-when-fighting-5th-opooonent/23173 "2017-04-27T16:22:17Z")
What you were expecting to happen, and what actually happened? I wanted to fight the 5th GW opponent, but then i couldnt do anything other than go chat. What are the steps to make it happen again? I just scouted the … --- ## [\[BUG\] Gems won from opening chests are lost](https://community.gemsofwar.com/t/bug-gems-won-from-opening-chests-are-lost/23163)
**Author:** [@PLA13YER](https://community.gemsofwar.com/u/PLA13YER)\ **Replies:** 2\ **Last updated:** [April 27, 2017, 8:30am UTC](https://community.gemsofwar.com/t/bug-gems-won-from-opening-chests-are-lost/23163 "2017-04-27T08:30:50Z")
What you were expecting to happen, and what actually happened? The problem is that after I open any type of chests the gems that I won would not be added to my current available gems and I loose them. What are the step… --- ## [No Event Keys In the Glory?](https://community.gemsofwar.com/t/no-event-keys-in-the-glory/21975)
**Author:** [@aarons47](https://community.gemsofwar.com/u/aarons47)\ **Replies:** 8\ **Last updated:** [April 26, 2017, 9:52pm UTC](https://community.gemsofwar.com/t/no-event-keys-in-the-glory/21975 "2017-04-26T21:52:56Z")
Why is there no event keys with glory character purchases? --- ## [Endless loading on gem screen](https://community.gemsofwar.com/t/endless-loading-on-gem-screen/23112)
**Author:** [@w1cocopops](https://community.gemsofwar.com/u/w1cocopops)\ **Replies:** 7\ **Last updated:** [April 26, 2017, 3:57pm UTC](https://community.gemsofwar.com/t/endless-loading-on-gem-screen/23112 "2017-04-26T15:57:35Z")
hey guys just having some trouble when i log in i get put straight into the buy gems page which then continues to load forever it happens everytime i log in i play on steam so i tryed uninstalling and reinstalling and st… --- ## [Guild war defense team TOTALLY GONE?](https://community.gemsofwar.com/t/guild-war-defense-team-totally-gone/23100)
**Author:** [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\ **Replies:** 8\ **Last updated:** [April 26, 2017, 12:50pm UTC](https://community.gemsofwar.com/t/guild-war-defense-team-totally-gone/23100 "2017-04-26T12:50:50Z")
I setup a guild war defense team, it saved, and I set it as the defense team for every day on the guild wars tab. Today I’m looking at my troops, and notice the guild wars defense team is totally gone… I go check my gu… --- ## [\[Bug\] Princess Elspeth suicide](https://community.gemsofwar.com/t/bug-princess-elspeth-suicide/18821)
**Author:** [@Youdz](https://community.gemsofwar.com/u/Youdz)\ **Replies:** 10\ **Last updated:** [April 26, 2017, 1:11pm UTC](https://community.gemsofwar.com/t/bug-princess-elspeth-suicide/18821 "2017-04-26T13:11:14Z")
What you were expecting to happen, and what actually happened? I was playing Explore, and my opponent was left with a lonely Princess Elspeth standing. She sacrificed herself, popping a brand new knight, but to my surpr… --- ## [Guild wars not being able to play](https://community.gemsofwar.com/t/guild-wars-not-being-able-to-play/23108)
**Author:** [@enremission](https://community.gemsofwar.com/u/enremission)\ **Replies:** 1\ **Last updated:** [April 26, 2017, 9:01am UTC](https://community.gemsofwar.com/t/guild-wars-not-being-able-to-play/23108 "2017-04-26T09:01:09Z")
\*\*What you were expecting to happen, and what actually I was expecting to play but it says I can’t as I joined the guild on monday. Except I played wars yesterday. What are the steps to make it happen again? Trying to… --- ## [Cockatrice incompatible with chat filter](https://community.gemsofwar.com/t/cockatrice-incompatible-with-chat-filter/23079)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 3\ **Last updated:** [April 26, 2017, 12:43am UTC](https://community.gemsofwar.com/t/cockatrice-incompatible-with-chat-filter/23079 "2017-04-26T00:43:51Z")
Either add an exception for the Troop or rename the troop. If it’s too dirty for children, it shouldn’t be in the game. If it’s not, then it shouldn’t be filtered. (You pick) Btw, making me s p e l l it out just cal… --- ## [\[BUG\] graphics bug](https://community.gemsofwar.com/t/bug-graphics-bug/23068)
**Author:** [@WranglerFIN](https://community.gemsofwar.com/u/WranglerFIN)\ **Replies:** 0\ **Last updated:** [April 25, 2017, 5:40pm UTC](https://community.gemsofwar.com/t/bug-graphics-bug/23068 "2017-04-25T17:40:21Z")
Hi :smiley: I play the game from PC This graphics bug occurs when using Sacrifices spell Arcane Surge to kill last ally, and Princes Elspeths Royal Demand to summon a random knight. Sometimes a yellow effect graphic is… --- ## [Bug in Guild Wars with hero deathknight?](https://community.gemsofwar.com/t/bug-in-guild-wars-with-hero-deathknight/23054)
**Author:** [@sasatakic](https://community.gemsofwar.com/u/sasatakic)\ **Replies:** 0\ **Last updated:** [April 25, 2017, 10:01am UTC](https://community.gemsofwar.com/t/bug-in-guild-wars-with-hero-deathknight/23054 "2017-04-25T10:01:27Z")
What you were expecting to happen, and what actually happened? My second guild wars battle today, I won it, but in results tab it is writen as lost. What are the steps to make it happen again? Possible bug, I used Pri… --- ## [My Guild War Bunuses appear to be incorrect](https://community.gemsofwar.com/t/my-guild-war-bunuses-appear-to-be-incorrect/23036)
**Author:** [@Reliankur](https://community.gemsofwar.com/u/Reliankur)\ **Replies:** 10\ **Last updated:** [April 25, 2017, 6:52am UTC](https://community.gemsofwar.com/t/my-guild-war-bunuses-appear-to-be-incorrect/23036 "2017-04-25T06:52:25Z")
What you were expecting to happen, and what actually happened? I expect totals for Guild War Bonuses to sum correctly. What are the steps to make it happen again? The totals for the bonuses do not sum up correctly. D… --- ## [Crashing Guild Wars](https://community.gemsofwar.com/t/crashing-guild-wars/23027)
**Author:** [@Ssazix](https://community.gemsofwar.com/u/Ssazix)\ **Replies:** 5\ **Last updated:** [April 25, 2017, 1:11am UTC](https://community.gemsofwar.com/t/crashing-guild-wars/23027 "2017-04-25T01:11:29Z")
I’m running on an iPad 3 with latest IOS and every time I go into the Guild Wars screen, I get the ‘waiting’ and then after maybe a few minutes I can click around. The problem I’m having is every time I buy a sentinel u… --- ## [Learning Basic Math](https://community.gemsofwar.com/t/learning-basic-math/23028)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 12\ **Last updated:** [April 24, 2017, 10:31pm UTC](https://community.gemsofwar.com/t/learning-basic-math/23028 "2017-04-24T22:31:57Z")
5 + 3 = 8 5 + 10 = 13 5 + 10 = 11 4 + 5 = 6 Seems Legit --- ## [Global chat keeps switching to other channels (PS4)](https://community.gemsofwar.com/t/global-chat-keeps-switching-to-other-channels-ps4/22902)
**Author:** [@Graeme](https://community.gemsofwar.com/u/Graeme)\ **Replies:** 7\ **Last updated:** [April 24, 2017, 7:56pm UTC](https://community.gemsofwar.com/t/global-chat-keeps-switching-to-other-channels-ps4/22902 "2017-04-24T19:56:47Z")
Have noticed for the last few hours that the global chat 001 is switching to other random channels. Even without doing anything in the game it will just change to other ones, Have seen several other people say this has b… --- ## [Descriptive text does not match effect for "Destroy Gems"](https://community.gemsofwar.com/t/descriptive-text-does-not-match-effect-for-destroy-gems/23023)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 0\ **Last updated:** [April 24, 2017, 5:00pm UTC](https://community.gemsofwar.com/t/descriptive-text-does-not-match-effect-for-destroy-gems/23023 "2017-04-24T17:00:33Z")
There’s a chance this is an outright bug \[i.e. these effects \*should\* trigger\], although I really doubt it. “…with full effect, as if they were matched.” This is not only unambiguous…it tells us twice. You do not ge… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=52) [Next page](https://community.gemsofwar.com/c/support/10.md?page=54)