# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=49 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 50 --- ## [Tesla, Human Adana](https://community.gemsofwar.com/t/tesla-human-adana/25598)
**Author:** [@KronicMKV](https://community.gemsofwar.com/u/KronicMKV)\ **Replies:** 5\ **Last updated:** [June 15, 2017, 12:52am UTC](https://community.gemsofwar.com/t/tesla-human-adana/25598 "2017-06-15T00:52:12Z")
Hi, I traited Tesla on Ps4, and i wanted to let everyone know that her 2nd trait: Invention, gain 2armor on 4 or 5 gem matches; does not work whatsoever for me, and maybe others. Just putting this out here --- ## [Translation & Description Correction](https://community.gemsofwar.com/t/translation-description-correction/25586)
**Author:** [@BlackHand0710](https://community.gemsofwar.com/u/BlackHand0710)\ **Replies:** 1\ **Last updated:** [June 14, 2017, 6:15pm UTC](https://community.gemsofwar.com/t/translation-description-correction/25586 "2017-06-14T18:15:00Z")
Stab von St. Astra: Läutere alle Verbündeten und gib allen anderen Verbündeten \* Leben. The word ‘‘anderen’’ is to much. Jotnar Sturmschild: Füge einem Feind \[Magie + 5\] wahren Schaden zu, verstärkt durch die Feinde mi… --- ## [Crimson Bat glitch?](https://community.gemsofwar.com/t/crimson-bat-glitch/25558)
**Author:** [@nando1881](https://community.gemsofwar.com/u/nando1881)\ **Replies:** 7\ **Last updated:** [June 14, 2017, 4:07pm UTC](https://community.gemsofwar.com/t/crimson-bat-glitch/25558 "2017-06-14T16:07:20Z")
What you were expecting to happen, and what actually happened? I expected to hit 2x damage after the bat hitting HP. What are the steps to make it happen again? Happened after throwing his ability too. Do you have an… --- ## [Fade to black. Error during guild wars match](https://community.gemsofwar.com/t/fade-to-black-error-during-guild-wars-match/25576)
**Author:** [@Zhoreb](https://community.gemsofwar.com/u/Zhoreb)\ **Replies:** 0\ **Last updated:** [June 14, 2017, 8:25am UTC](https://community.gemsofwar.com/t/fade-to-black-error-during-guild-wars-match/25576 "2017-06-14T08:25:15Z")
What you were expecting to happen, and what actually happened? I was playing a guild wars game (versus anonymous). Screen went black. So I waited and waited in hopes of it getting well, visible again. After the pc fell … --- ## [Guild wars bug makes me lose points](https://community.gemsofwar.com/t/guild-wars-bug-makes-me-lose-points/25574)
**Author:** [@hiruma9702](https://community.gemsofwar.com/u/hiruma9702)\ **Replies:** 1\ **Last updated:** [June 14, 2017, 7:42am UTC](https://community.gemsofwar.com/t/guild-wars-bug-makes-me-lose-points/25574 "2017-06-14T07:42:02Z")
Today, my fourth duel had to be the last because the game counted it as a defeat, I’m asking technical support on this bug, because it is UNFAIR. Please help me i’ll give the necessary infos. --- ## [Opponent not receiving the PvP loss](https://community.gemsofwar.com/t/opponent-not-receiving-the-pvp-loss/25521)
**Author:** [@Tranimo](https://community.gemsofwar.com/u/Tranimo)\ **Replies:** 11\ **Last updated:** [June 13, 2017, 1:21pm UTC](https://community.gemsofwar.com/t/opponent-not-receiving-the-pvp-loss/25521 "2017-06-13T13:21:08Z")
What you were expecting to happen, and what actually happened? I defeated an opponent. As that person is in a competing guild, I went to take a look at his statistics. I took a Steam screenshot, which is date/time sta… --- ## [Missing Steam DLC](https://community.gemsofwar.com/t/missing-steam-dlc/25530)
**Author:** [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Replies:** 0\ **Last updated:** [June 13, 2017, 4:05am UTC](https://community.gemsofwar.com/t/missing-steam-dlc/25530 "2017-06-13T04:05:07Z")
Hey Guys, We’ve been hearing that a couple of players haven’t been receiving the Steam DLC rewards in game. We’ve added a new article on our help center to assist with this issue: --- ## [A guild got a head start in GW](https://community.gemsofwar.com/t/a-guild-got-a-head-start-in-gw/24838)
**Author:** [@JohnDoe](https://community.gemsofwar.com/u/JohnDoe)\ **Replies:** 5\ **Last updated:** [June 12, 2017, 6:26pm UTC](https://community.gemsofwar.com/t/a-guild-got-a-head-start-in-gw/24838 "2017-06-12T18:26:23Z")
What you were expecting to happen, and what actually happened? That everyone should start with zero points. Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your … --- ## [Donation glitch](https://community.gemsofwar.com/t/donation-glitch/25472)
**Author:** [@grifter](https://community.gemsofwar.com/u/grifter)\ **Replies:** 2\ **Last updated:** [June 12, 2017, 7:46am UTC](https://community.gemsofwar.com/t/donation-glitch/25472 "2017-06-12T07:46:40Z")
Donated today over 1 mil and got nothing in the mail for it. Tasks show as completed but no rewards --- ## [Crimson Bat double/quad damage](https://community.gemsofwar.com/t/crimson-bat-double-quad-damage/25412)
**Author:** [@Zelith](https://community.gemsofwar.com/u/Zelith)\ **Replies:** 5\ **Last updated:** [June 11, 2017, 1:30pm UTC](https://community.gemsofwar.com/t/crimson-bat-double-quad-damage/25412 "2017-06-11T13:30:16Z")
In today’s guild wars fights I was seeing a Crimson Bat with 38 attack deal 76 and 112 damage off single skull matches. Presumably the 112 was 152 but my lead troop didn’t have enough health to show it all. The troop ta… --- ## [Sound keeps cutting out when playing](https://community.gemsofwar.com/t/sound-keeps-cutting-out-when-playing/6067)
**Author:** [@stabito](https://community.gemsofwar.com/u/stabito)\ **Replies:** 18\ **Last updated:** [June 9, 2017, 12:04am UTC](https://community.gemsofwar.com/t/sound-keeps-cutting-out-when-playing/6067 "2017-06-09T00:04:09Z")
when clearing the board of lots of gems the sound sometimes cuts out completely and requires me to restart the game to get it to work again --- ## [Plagues 3rd trait does not harm Death Knight](https://community.gemsofwar.com/t/plagues-3rd-trait-does-not-harm-death-knight/25283)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 2\ **Last updated:** [June 8, 2017, 5:32pm UTC](https://community.gemsofwar.com/t/plagues-3rd-trait-does-not-harm-death-knight/25283 "2017-06-08T17:32:50Z")
Much as the title says. I don’t know if it is an old bug or new. --- ## [Guild Wars Scheduling Issue - Bracket Mismatch (fixed)](https://community.gemsofwar.com/t/guild-wars-scheduling-issue-bracket-mismatch-fixed/25249)
**Author:** [@kynetarse](https://community.gemsofwar.com/u/kynetarse)\ **Replies:** 0\ **Last updated:** [June 7, 2017, 2:32pm UTC](https://community.gemsofwar.com/t/guild-wars-scheduling-issue-bracket-mismatch-fixed/25249 "2017-06-07T14:32:06Z")
What you were expecting to happen, and what actually happened? My guild is bracket 1, but we were originally given a schedule for bracket 2. Contacted @Saltypatra last night in discord, and it was supposedly fixed. Ou… --- ## [Is Wraith currently bugged?](https://community.gemsofwar.com/t/is-wraith-currently-bugged/25271)
**Author:** [@Chrisbgrind](https://community.gemsofwar.com/u/Chrisbgrind)\ **Replies:** 7\ **Last updated:** [June 7, 2017, 10:48pm UTC](https://community.gemsofwar.com/t/is-wraith-currently-bugged/25271 "2017-06-07T22:48:24Z")
Wraith is acting weird in pvp matches. Hit with skulls with full mana. No DM applied. Tested several times. Hit troops that were not impervious. Hit with no mana and DM applied. Also I actually hit another wraith and no … --- ## [Defense changes while setting it - The new "anti-Elspeth" solution might be wrong](https://community.gemsofwar.com/t/defense-changes-while-setting-it-the-new-anti-elspeth-solution-might-be-wrong/24915)
**Author:** [@Trajic](https://community.gemsofwar.com/u/Trajic)\ **Replies:** 18\ **Last updated:** [June 7, 2017, 10:27pm UTC](https://community.gemsofwar.com/t/defense-changes-while-setting-it-the-new-anti-elspeth-solution-might-be-wrong/24915 "2017-06-07T22:27:38Z")
And I do not mean from the game-play point of view. It’s fine. I have no problem with that. But I have a huge problem with that solution constantly changing my defense teams for different ones when I’m trying to set the… --- ## [Where did those extra seals from?](https://community.gemsofwar.com/t/where-did-those-extra-seals-from/25225)
**Author:** [@zqxinran](https://community.gemsofwar.com/u/zqxinran)\ **Replies:** 6\ **Last updated:** [June 7, 2017, 8:45am UTC](https://community.gemsofwar.com/t/where-did-those-extra-seals-from/25225 "2017-06-07T08:45:55Z")
I don’t understand. I never used even 1 seal. But I clearly remembered that the 2 amounts of seals are the same a few weeks ago. HELP, please. --- ## [Seals from daily win rewards not counting](https://community.gemsofwar.com/t/seals-from-daily-win-rewards-not-counting/23121)
**Author:** [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\ **Replies:** 91\ **Last updated:** [June 7, 2017, 12:47am UTC](https://community.gemsofwar.com/t/seals-from-daily-win-rewards-not-counting/23121 "2017-06-07T00:47:14Z")
What you were expecting to happen, and what actually happened? Seals a guild obtains for winning a daily war aren’t increasing members cap to 1550 (and beyond) and aren’t counting towards 40.000 seals. We were told it w… --- ## [Dark Priestess bug](https://community.gemsofwar.com/t/dark-priestess-bug/25161)
**Author:** [@brandonwiker](https://community.gemsofwar.com/u/brandonwiker)\ **Replies:** 12\ **Last updated:** [June 7, 2017, 12:12am UTC](https://community.gemsofwar.com/t/dark-priestess-bug/25161 "2017-06-07T00:12:42Z")
What you were expecting to happen, and what actually happened? She was last troop on enemy team, with something like 7 life remaining. She had her spell charged, so I intentionally let the game drag until she cast her s… --- ## [Guild says we have 28 members, but on physical roster count I only see 24 members?](https://community.gemsofwar.com/t/guild-says-we-have-28-members-but-on-physical-roster-count-i-only-see-24-members/25207)
**Author:** [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\ **Replies:** 2\ **Last updated:** [June 6, 2017, 8:04pm UTC](https://community.gemsofwar.com/t/guild-says-we-have-28-members-but-on-physical-roster-count-i-only-see-24-members/25207 "2017-06-06T20:04:51Z")
We have been kicking inactive members, and adding new members to my guild the last few weeks. I thought we only had two spots available (soon to be 1), but after physically counting the roster I only counted 24 members. … --- ## [Bug report: Great Maw's 3rd trait not working properly](https://community.gemsofwar.com/t/bug-report-great-maws-3rd-trait-not-working-properly/25181)
**Author:** [@Legion\_47](https://community.gemsofwar.com/u/Legion_47)\ **Replies:** 0\ **Last updated:** [June 6, 2017, 8:22am UTC](https://community.gemsofwar.com/t/bug-report-great-maws-3rd-trait-not-working-properly/25181 "2017-06-06T08:22:21Z")
What you were expecting to happen, and what actually happened? Maw’s and Courage’s 3rd trait are worded exactly the same. Yet if multple skull matches are achieved (bone dragon infernal king, etc) Courage activates mult… --- ## [Missing Guild Seals](https://community.gemsofwar.com/t/missing-guild-seals/24989)
**Author:** [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\ **Replies:** 3\ **Last updated:** [June 5, 2017, 9:53am UTC](https://community.gemsofwar.com/t/missing-guild-seals/24989 "2017-06-05T09:53:51Z")
I posted a ticket first with 505 Games that ticket number is 20212. I have not had any responses for a few days so I created a new ticket with you guys that ticket number is 33390. Any chance someone could look into it … --- ## [Sunday Guild War seals duplication](https://community.gemsofwar.com/t/sunday-guild-war-seals-duplication/24875)
**Author:** [@Drahn](https://community.gemsofwar.com/u/Drahn)\ **Replies:** 1\ **Last updated:** [June 4, 2017, 12:14pm UTC](https://community.gemsofwar.com/t/sunday-guild-war-seals-duplication/24875 "2017-06-04T12:14:24Z")
What you were expecting to happen, and what actually happened? When I claimed my Guild War seals for last Sunday’s win, the seals were claimed twice. On the Seals tab, it now shows 50 extra seals at the top (top number … --- ## [Bug : Ranger's Lightning Arrow vs Warlock's Daemonic Pact trait](https://community.gemsofwar.com/t/bug-rangers-lightning-arrow-vs-warlocks-daemonic-pact-trait/20917)
**Author:** [@Wutt](https://community.gemsofwar.com/u/Wutt)\ **Replies:** 2\ **Last updated:** [May 4, 2017, 11:42am UTC](https://community.gemsofwar.com/t/bug-rangers-lightning-arrow-vs-warlocks-daemonic-pact-trait/20917 "2017-05-04T11:42:27Z")
Hello What you were expecting to happen, and what actually happened? My Warlock got hit by the enemy Ranger’s Lightning arrow and as my warlock died his Daemonic Pact trait triggered which spawned a Ancient Horror. I w… --- ## [BUG REPORT: Single troop defense still in the game?](https://community.gemsofwar.com/t/bug-report-single-troop-defense-still-in-the-game/25055)
**Author:** [@Dinazar](https://community.gemsofwar.com/u/Dinazar)\ **Replies:** 5\ **Last updated:** [June 4, 2017, 1:59am UTC](https://community.gemsofwar.com/t/bug-report-single-troop-defense-still-in-the-game/25055 "2017-06-04T01:59:05Z")
What you were expecting to happen, and what actually happened? I encountered a single troop defense team just now (~5:30pm CDT on 6/3/2017) in ranked PvP. According to a recent patch, single troop defense teams are no l… --- ## [Support ticket where?](https://community.gemsofwar.com/t/support-ticket-where/25032)
**Author:** [@Kronvidnet](https://community.gemsofwar.com/u/Kronvidnet)\ **Replies:** 3\ **Last updated:** [June 3, 2017, 5:51pm UTC](https://community.gemsofwar.com/t/support-ticket-where/25032 "2017-06-03T17:51:10Z")
Where do I sende in support ticket for ps4? Infinity site says 505games, and 505games says infinity :confused::anxious\_face\_with\_sweat: --- ## [Server issues = lost gW match](https://community.gemsofwar.com/t/server-issues-lost-gw-match/25019)
**Author:** [@Kronvidnet](https://community.gemsofwar.com/u/Kronvidnet)\ **Replies:** 1\ **Last updated:** [June 3, 2017, 11:46am UTC](https://community.gemsofwar.com/t/server-issues-lost-gw-match/25019 "2017-06-03T11:46:58Z")
Hello GOW team, can u rollback my GW? I had to restart gow while trying to enter my first GW match. Server issues made it crash --- ## [Server having difficulties?](https://community.gemsofwar.com/t/server-having-difficulties/24935)
**Author:** [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Replies:** 5\ **Last updated:** [June 3, 2017, 1:46am UTC](https://community.gemsofwar.com/t/server-having-difficulties/24935 "2017-06-03T01:46:32Z")
Is it just me or server down? Android Steam --- ## [Lighting bolt icon](https://community.gemsofwar.com/t/lighting-bolt-icon/25012)
**Author:** [@darkcomputerguru](https://community.gemsofwar.com/u/darkcomputerguru)\ **Replies:** 4\ **Last updated:** [June 2, 2017, 11:18pm UTC](https://community.gemsofwar.com/t/lighting-bolt-icon/25012 "2017-06-02T23:18:45Z")
I have just seen a Lighting bolt icon, show up over the mana count on the upper left side of one of my troops. Does anyone know what that means? --- ## [Hotfix request: Ranked PvP on left show up with low team score but are actually super hard teams](https://community.gemsofwar.com/t/hotfix-request-ranked-pvp-on-left-show-up-with-low-team-score-but-are-actually-super-hard-teams/24858)
**Author:** [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\ **Replies:** 47\ **Last updated:** [June 2, 2017, 9:42am UTC](https://community.gemsofwar.com/t/hotfix-request-ranked-pvp-on-left-show-up-with-low-team-score-but-are-actually-super-hard-teams/24858 "2017-06-02T09:42:34Z")
Common guys… you can’t totally break (the easy left) team scores in PvP with a hotifx for 1 thing, and then just not reply anymore… As it is right now, ranked pvp is not playable for a lot of people (the ones preferring… --- ## [Behemoth Text Bug in German Version 3rd Trait](https://community.gemsofwar.com/t/behemoth-text-bug-in-german-version-3rd-trait/24527)
**Author:** [@Barney\_Stinson](https://community.gemsofwar.com/u/Barney_Stinson)\ **Replies:** 2\ **Last updated:** [June 1, 2017, 6:07pm UTC](https://community.gemsofwar.com/t/behemoth-text-bug-in-german-version-3rd-trait/24527 "2017-06-01T18:07:13Z")
@Sirrian @Nimhain it works correctly but it says something wrong [Previous page](https://community.gemsofwar.com/c/support/10.md?page=48) [Next page](https://community.gemsofwar.com/c/support/10.md?page=50)