# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=47 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 48 --- ## [Game difficulty localization](https://community.gemsofwar.com/t/game-difficulty-localization/26303)
**Author:** [@Terrorist](https://community.gemsofwar.com/u/Terrorist)\ **Replies:** 2\ **Last updated:** [June 25, 2017, 6:09am UTC](https://community.gemsofwar.com/t/game-difficulty-localization/26303 "2017-06-25T06:09:35Z")
I surrender I was looking everywhere and nowhere difficulty option please help (pc) --- ## [Can't connect to server](https://community.gemsofwar.com/t/cant-connect-to-server/26153)
**Author:** [@Jesslhanson12](https://community.gemsofwar.com/u/Jesslhanson12)\ **Replies:** 9\ **Last updated:** [June 25, 2017, 3:25am UTC](https://community.gemsofwar.com/t/cant-connect-to-server/26153 "2017-06-25T03:25:22Z")
New to the forum, came looking for answers to my inability to connect to server, and love everything else discussed here! Think I’ll stick around a while :slight\_smile: Still, it’s been 3 days and I just keep getting th… --- ## [Received sword of heroes weapon or did i?](https://community.gemsofwar.com/t/received-sword-of-heroes-weapon-or-did-i/25917)
**Author:** [@en9nhcet](https://community.gemsofwar.com/u/en9nhcet)\ **Replies:** 4\ **Last updated:** [June 24, 2017, 9:59pm UTC](https://community.gemsofwar.com/t/received-sword-of-heroes-weapon-or-did-i/25917 "2017-06-24T21:59:01Z")
I levelled up and received sword of heroes weapon went to look for it and… :cry: --- ## [GW chat announcement bug and design issue](https://community.gemsofwar.com/t/gw-chat-announcement-bug-and-design-issue/26224)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 9\ **Last updated:** [June 23, 2017, 11:25pm UTC](https://community.gemsofwar.com/t/gw-chat-announcement-bug-and-design-issue/26224 "2017-06-23T23:25:01Z")
Why are we now limited to 40 characters? Our guild likes to have a message followed by the statue order. That’s never been an issue before, but now we can barely even type one sentence. The profanity filter is insa… --- ## [Eternal flame bundle has celestial staff instead](https://community.gemsofwar.com/t/eternal-flame-bundle-has-celestial-staff-instead/25873)
**Author:** [@stabito](https://community.gemsofwar.com/u/stabito)\ **Replies:** 1\ **Last updated:** [June 23, 2017, 3:24pm UTC](https://community.gemsofwar.com/t/eternal-flame-bundle-has-celestial-staff-instead/25873 "2017-06-23T15:24:17Z")
was about to buy the eternal flame bundle when i noticed celestial staff is in the bundle instead --- ## [Guild wars bug mobile/pc rooster](https://community.gemsofwar.com/t/guild-wars-bug-mobile-pc-rooster/26130)
**Author:** [@Blastsoul](https://community.gemsofwar.com/u/Blastsoul)\ **Replies:** 4\ **Last updated:** [June 23, 2017, 3:07pm UTC](https://community.gemsofwar.com/t/guild-wars-bug-mobile-pc-rooster/26130 "2017-06-23T15:07:58Z")
Hello im in Intrim and we fought yesterday with Anonymous. I want to play today’s wars and got in first place Anonymous :wink: fix it pls --- ## [Guild chat no longer preserves chat (PC)](https://community.gemsofwar.com/t/guild-chat-no-longer-preserves-chat-pc/26036)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 3\ **Last updated:** [June 23, 2017, 2:59pm UTC](https://community.gemsofwar.com/t/guild-chat-no-longer-preserves-chat-pc/26036 "2017-06-23T14:59:39Z")
Now when I open Guild chat I can only chat messages that occurred since I opened the game, not older chat messages. If this is intentional, it’s useless. If it’s not, it’s a bug. Either way it needs to be fixed ASAP. H… --- ## [Game froze on a GW match](https://community.gemsofwar.com/t/game-froze-on-a-gw-match/26217)
**Author:** [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\ **Replies:** 0\ **Last updated:** [June 23, 2017, 2:09pm UTC](https://community.gemsofwar.com/t/game-froze-on-a-gw-match/26217 "2017-06-23T14:09:12Z")
What you were expecting to happen, and what actually happened? I was expecting my Apothecary to cast her spell, only to find out everything was frozen. What are the steps to make it happen again? Well, I certainly hop… --- ## [Killed all troops, but battle didn't end](https://community.gemsofwar.com/t/killed-all-troops-but-battle-didnt-end/26196)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 3\ **Last updated:** [June 23, 2017, 12:14pm UTC](https://community.gemsofwar.com/t/killed-all-troops-but-battle-didnt-end/26196 "2017-06-23T12:14:13Z")
Was randomly playing a bit this morning and had a odd glitch. I killed the enemy with a standard skull drop on 4x Speed, Steam version, but the battle didn’t end. The battle did end after doing any follow up move. It … --- ## [The chinese language of GOW is awful!](https://community.gemsofwar.com/t/the-chinese-language-of-gow-is-awful/26187)
**Author:** [@emagician](https://community.gemsofwar.com/u/emagician)\ **Replies:** 5\ **Last updated:** [June 23, 2017, 8:56am UTC](https://community.gemsofwar.com/t/the-chinese-language-of-gow-is-awful/26187 "2017-06-23T08:56:33Z")
I’ve just updated GOW on my ps4 and found the default language was changed to Chinese.some of the characters name and skill explanation were blank or wrong by comparing with English,those blank name troop card were not s… --- ## [GW Results missing](https://community.gemsofwar.com/t/gw-results-missing/26151)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 2\ **Last updated:** [June 23, 2017, 1:00am UTC](https://community.gemsofwar.com/t/gw-results-missing/26151 "2017-06-23T01:00:26Z")
All the other categories/tabs are working, but Results are blank. (This is Windows/Steam) --- ## [World map popping in old chat messages](https://community.gemsofwar.com/t/world-map-popping-in-old-chat-messages/26131)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 1\ **Last updated:** [June 22, 2017, 4:23pm UTC](https://community.gemsofwar.com/t/world-map-popping-in-old-chat-messages/26131 "2017-06-22T16:23:20Z")
What you were expecting to happen, and what actually happened? I was expecting to see the newest chat messages popping in while on the world map screen. I’m actually seeing messages from a few hours ago popping in, in a… --- ## [Trait effectual bug](https://community.gemsofwar.com/t/trait-effectual-bug/26126)
**Author:** [@3vangelica](https://community.gemsofwar.com/u/3vangelica)\ **Replies:** 0\ **Last updated:** [June 22, 2017, 7:49am UTC](https://community.gemsofwar.com/t/trait-effectual-bug/26126 "2017-06-22T07:49:59Z")
I’m playing Gorgotha\*\*\*, Jarl\*\*\*, IK\*\*,Mercy\*\*\* I’m playing against EK\*\*\*,Valks\*\*\*,Q Mab\*\*\*, Mercy\*\*\* What you were expecting to happen? When opponent makes 4/5 gem matches my troops get stunned& frozen What actually… --- ## [\[Solved\] Unable to buy traits?](https://community.gemsofwar.com/t/solved-unable-to-buy-traits/25855)
**Author:** [@HairPotato](https://community.gemsofwar.com/u/HairPotato)\ **Replies:** 2\ **Last updated:** [June 22, 2017, 7:06am UTC](https://community.gemsofwar.com/t/solved-unable-to-buy-traits/25855 "2017-06-22T07:06:07Z")
I have enough traitstones for the first two traits (they are listed as green) but the upgrade button is greed out. When I try to upgrade a particular trait, it then gives me a list of several kingdoms where it is availa… --- ## [This has to be a bug](https://community.gemsofwar.com/t/this-has-to-be-a-bug/26109)
**Author:** [@alexander](https://community.gemsofwar.com/u/alexander)\ **Replies:** 4\ **Last updated:** [June 22, 2017, 1:07am UTC](https://community.gemsofwar.com/t/this-has-to-be-a-bug/26109 "2017-06-22T01:07:24Z")
How it is that my last player has lost a match,when the 3rd day hasn’t even started yet? --- ## [I keep getting a Purchasing error](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833)
**Author:** [@death](https://community.gemsofwar.com/u/death)\ **Replies:** 35\ **Last updated:** [June 22, 2017, 12:37am UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833 "2017-06-22T00:37:07Z")
@Nimhain @Alpheon All my purchases that I didn’t receive for months have now all started appearing during log in and is crashing my game. I get this error code KPPVO1 over and over again. I have had problems for month… --- ## [Audio Settings reset on restart](https://community.gemsofwar.com/t/audio-settings-reset-on-restart/26099)
**Author:** [@SirOnyx](https://community.gemsofwar.com/u/SirOnyx)\ **Replies:** 2\ **Last updated:** [June 21, 2017, 11:39pm UTC](https://community.gemsofwar.com/t/audio-settings-reset-on-restart/26099 "2017-06-21T23:39:44Z")
What you were expecting to happen, and what actually happened? I was expecting my audio settings to stay at what I set them to upon reopening the game, I prefer to keep the music at minimum as I always listen to my own … --- ## [Since patch game runs but settings button missing](https://community.gemsofwar.com/t/since-patch-game-runs-but-settings-button-missing/26083)
**Author:** [@twodumb2care](https://community.gemsofwar.com/u/twodumb2care)\ **Replies:** 2\ **Last updated:** [June 21, 2017, 9:23pm UTC](https://community.gemsofwar.com/t/since-patch-game-runs-but-settings-button-missing/26083 "2017-06-21T21:23:00Z")
game loads full screen,resolution is too small ,the settings button flashes in and out and unable to click on it -can get to battle page for example and play a battle but then can not get out of that window esc does n… --- ## [GW battle issue](https://community.gemsofwar.com/t/gw-battle-issue/25960)
**Author:** [@piko](https://community.gemsofwar.com/u/piko)\ **Replies:** 4\ **Last updated:** [June 21, 2017, 8:23pm UTC](https://community.gemsofwar.com/t/gw-battle-issue/25960 "2017-06-21T20:23:37Z")
What you were expecting to happen, and what actually happened? i played 5 battles, won first 4 and lost last one. -it was strange that i played against the same person in both 4th and 5th battle. After i lost the battl… --- ## [Weird Things Happening After Update](https://community.gemsofwar.com/t/weird-things-happening-after-update/25981)
**Author:** [@Bosu\_Hayabusa](https://community.gemsofwar.com/u/Bosu_Hayabusa)\ **Replies:** 2\ **Last updated:** [June 21, 2017, 7:34pm UTC](https://community.gemsofwar.com/t/weird-things-happening-after-update/25981 "2017-06-21T19:34:00Z")
So the first issue was losing cards randomly when they weren’t even attacked in Guild Wars. Whenever the hero attacked with a crude club, the bottom card would just disappear. Happened twice. I tried to replicate it but… --- ## [Exploding Bombot steals brown mana from exploding gems](https://community.gemsofwar.com/t/exploding-bombot-steals-brown-mana-from-exploding-gems/26092)
**Author:** [@band1c](https://community.gemsofwar.com/u/band1c)\ **Replies:** 1\ **Last updated:** [June 21, 2017, 5:42pm UTC](https://community.gemsofwar.com/t/exploding-bombot-steals-brown-mana-from-exploding-gems/26092 "2017-06-21T17:42:45Z")
I found that long-time ago. Just tired of waiting it to be fixed. What you were expecting to happen? Alive troops should get brown mana. (3 brown mana gems in video below) and what actually happened? Alive troops get… --- ## [Music volume set very high on start, ignores prior settings](https://community.gemsofwar.com/t/music-volume-set-very-high-on-start-ignores-prior-settings/25984)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 5\ **Last updated:** [June 21, 2017, 4:54pm UTC](https://community.gemsofwar.com/t/music-volume-set-very-high-on-start-ignores-prior-settings/25984 "2017-06-21T16:54:24Z")
The Sound settings work, but not the Music setting. My PC volume can be quite loud, this is an issue for my ears, my heart, my speakers, and my family. Please help. This is the new Unity/PC/Steam environment. --- ## [Can't place troops below "Suggest a Troop"](https://community.gemsofwar.com/t/cant-place-troops-below-suggest-a-troop/26077)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 6\ **Last updated:** [June 21, 2017, 3:35pm UTC](https://community.gemsofwar.com/t/cant-place-troops-below-suggest-a-troop/26077 "2017-06-21T15:35:42Z")
PC/3.05 (what else?) When building a team in the Troops menu, you can no longer place troops where you want to place them, you have to place them at the top, in or above the “Suggest a Troop.” For example, if I want to … --- ## [Guild/Roster sort bugged](https://community.gemsofwar.com/t/guild-roster-sort-bugged/26072)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 0\ **Last updated:** [June 21, 2017, 2:41pm UTC](https://community.gemsofwar.com/t/guild-roster-sort-bugged/26072 "2017-06-21T14:41:51Z")
The name sort A-Z does nothing. That’s 100% a bug With 3.05 (PC), all the numerical categories were reversed from descending to ascending sort. That is to say, when we click to sort the numerical values, it gives u… --- ## [Death knight Armor glitch?](https://community.gemsofwar.com/t/death-knight-armor-glitch/26067)
**Author:** [@brightcookie](https://community.gemsofwar.com/u/brightcookie)\ **Replies:** 8\ **Last updated:** [June 21, 2017, 2:05pm UTC](https://community.gemsofwar.com/t/death-knight-armor-glitch/26067 "2017-06-21T14:05:48Z")
What you were expecting to happen, and what actually happened? Two guildies are showing snake armor when I click their profiles. I’m not the only one who sees it but can not find this armor or anything like it anywhere.… --- ## [The account you are trying to link to has been deactivated because of a previous linking](https://community.gemsofwar.com/t/the-account-you-are-trying-to-link-to-has-been-deactivated-because-of-a-previous-linking/26059)
**Author:** [@Artisti](https://community.gemsofwar.com/u/Artisti)\ **Replies:** 2\ **Last updated:** [June 21, 2017, 1:37pm UTC](https://community.gemsofwar.com/t/the-account-you-are-trying-to-link-to-has-been-deactivated-because-of-a-previous-linking/26059 "2017-06-21T13:37:37Z")
Hi, I’ve been playing with two accounts on mobile and PC. I tried linking the mobile account to my PC version of the game and the game responds with a “The account you are trying to link to has been deactivated because … --- ## [\[Solved\] Got nothing reward when uplevel 1000](https://community.gemsofwar.com/t/solved-got-nothing-reward-when-uplevel-1000/26052)
**Author:** [@levinjh](https://community.gemsofwar.com/u/levinjh)\ **Replies:** 2\ **Last updated:** [June 21, 2017, 11:23am UTC](https://community.gemsofwar.com/t/solved-got-nothing-reward-when-uplevel-1000/26052 "2017-06-21T11:23:36Z")
What you were expecting to happen, and what actually happened? I think when a player get lv1000, there is some reward, right? But I get nothing today, when I am lv1000 What are the steps to make it happen again? I ask… --- ## [Spoils of War Bug?](https://community.gemsofwar.com/t/spoils-of-war-bug/26025)
**Author:** [@23nipe23](https://community.gemsofwar.com/u/23nipe23)\ **Replies:** 2\ **Last updated:** [June 21, 2017, 1:31am UTC](https://community.gemsofwar.com/t/spoils-of-war-bug/26025 "2017-06-21T01:31:24Z")
What you were expecting to happen, and what actually happened? Glory Rewards: Spoils of War not working What are the steps to make it happen again? Open glory rewards Spoils of war Do you have any screenshots or vide… --- ## [Tributes taking longer than an hour to show up](https://community.gemsofwar.com/t/tributes-taking-longer-than-an-hour-to-show-up/26015)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 7\ **Last updated:** [June 20, 2017, 11:33pm UTC](https://community.gemsofwar.com/t/tributes-taking-longer-than-an-hour-to-show-up/26015 "2017-06-20T23:33:59Z")
What you were expecting to happen, and what actually happened? I expected to be able to collect tributes once an hour. Somehow the blinking coin pile now takes much longer to show up every now and then, sometimes only a… --- ## [Full screen woes](https://community.gemsofwar.com/t/full-screen-woes/5981)
**Author:** [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\ **Replies:** 19\ **Last updated:** [June 20, 2017, 7:21pm UTC](https://community.gemsofwar.com/t/full-screen-woes/5981 "2017-06-20T19:21:12Z")
What you were expecting to happen, and what actually happened? Play the game and be able to resize it. What are the steps to make it happen again? Same issues never solved. Do you have any screenshots or video you wa… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=46) [Next page](https://community.gemsofwar.com/c/support/10.md?page=48)