# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=46 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 47 --- ## [Haven't seen this issue for a while](https://community.gemsofwar.com/t/havent-seen-this-issue-for-a-while/26781)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 0\ **Last updated:** [July 2, 2017, 7:03am UTC](https://community.gemsofwar.com/t/havent-seen-this-issue-for-a-while/26781 "2017-07-02T07:03:29Z")
What you were expecting to happen, and what actually happened? I just finished my PVP and won -and instead of getting my Victory banner it presented the ‘The Battle has ended error’ and put me to the Kingdom map view. -… --- ## [\[CLOSED\] \[PC only\] Game won't start (is it just me?)](https://community.gemsofwar.com/t/closed-pc-only-game-wont-start-is-it-just-me/26777)
**Author:** [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\ **Replies:** 1\ **Last updated:** [July 2, 2017, 5:08am UTC](https://community.gemsofwar.com/t/closed-pc-only-game-wont-start-is-it-just-me/26777 "2017-07-02T05:08:18Z")
What you were expecting to happen, and what actually happened? The game just won’t get past the first splash screen (the purple/space-themed one, with the light particles in a spring-like disposition). It never gets pas… --- ## [Levelled a kingdom to 6 stars...not calculating correctly](https://community.gemsofwar.com/t/levelled-a-kingdom-to-6-stars-not-calculating-correctly/26767)
**Author:** [@jerry\_a](https://community.gemsofwar.com/u/jerry_a)\ **Replies:** 5\ **Last updated:** [July 2, 2017, 12:53am UTC](https://community.gemsofwar.com/t/levelled-a-kingdom-to-6-stars-not-calculating-correctly/26767 "2017-07-02T00:53:27Z")
I just spent a lot of souls to level troops in Adana to take it to 6 stars. The game is not calculating the number of points correctly and shows I am still short of the goal. This bug has happened before and was EVENTUAL… --- ## [Drake Rider/Drake - Another bug?](https://community.gemsofwar.com/t/drake-rider-drake-another-bug/26753)
**Author:** [@Drathas](https://community.gemsofwar.com/u/Drathas)\ **Replies:** 0\ **Last updated:** [July 1, 2017, 11:22am UTC](https://community.gemsofwar.com/t/drake-rider-drake-another-bug/26753 "2017-07-01T11:22:45Z")
N What you were expecting to happen, and what actually happened? Cast Tesla to wipe the three remaining Drake Riders. I expected to be granted the ‘Victory’ screen! However, the game then froze, quit to the opponent s… --- ## [Can we PLEASE get PC GW stats fixed?](https://community.gemsofwar.com/t/can-we-please-get-pc-gw-stats-fixed/26608)
**Author:** [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\ **Replies:** 18\ **Last updated:** [June 30, 2017, 3:59pm UTC](https://community.gemsofwar.com/t/can-we-please-get-pc-gw-stats-fixed/26608 "2017-06-30T15:59:25Z")
First the difficulty was applied to GW, and once you fixed that, stats on PC are still consistently higher then on mobile. We have been waiting for over a week now, yet you still haven’t fixed it, making GW on PC stupid… --- ## [PC connection is horrendous](https://community.gemsofwar.com/t/pc-connection-is-horrendous/26695)
**Author:** [@Bk201](https://community.gemsofwar.com/u/Bk201)\ **Replies:** 2\ **Last updated:** [June 30, 2017, 1:20pm UTC](https://community.gemsofwar.com/t/pc-connection-is-horrendous/26695 "2017-06-30T13:20:05Z")
Ever since 3.0.5 update, PC connection is nearly unplayable for me. I’m in west coast Canada, btw. Meanwhile, connection on my Android phone is totally fine. Today, it took almost an hour to do 5 GW matches, with each … --- ## [Guild Wars showing 6 battles instead of 5](https://community.gemsofwar.com/t/guild-wars-showing-6-battles-instead-of-5/26698)
**Author:** [@Esplin](https://community.gemsofwar.com/u/Esplin)\ **Replies:** 1\ **Last updated:** [June 30, 2017, 11:13am UTC](https://community.gemsofwar.com/t/guild-wars-showing-6-battles-instead-of-5/26698 "2017-06-30T11:13:54Z")
What you were expecting to happen, and what actually happened? After the daily 5 battles (3 wins and 2 losses), the Guild Wars “Attack!” panel shows a 6th battle that did not happen. What are the steps to make it happe… --- ## [Crash at start: 2 or 4 GB RAM is not enough](https://community.gemsofwar.com/t/crash-at-start-2-or-4-gb-ram-is-not-enough/25922)
**Author:** [@pilsken](https://community.gemsofwar.com/u/pilsken)\ **Replies:** 123\ **Last updated:** [June 30, 2017, 6:08am UTC](https://community.gemsofwar.com/t/crash-at-start-2-or-4-gb-ram-is-not-enough/25922 "2017-06-30T06:08:11Z")
What you were expecting to happen, and what actually happened? Game crashed at start. What are the steps to make it happen again? Start the game after complete new installation. Do you have any screenshots or video y… --- ## [Deathknight and Mini-VIP Packs](https://community.gemsofwar.com/t/deathknight-and-mini-vip-packs/26648)
**Author:** [@Zeldoon](https://community.gemsofwar.com/u/Zeldoon)\ **Replies:** 5\ **Last updated:** [June 29, 2017, 6:50pm UTC](https://community.gemsofwar.com/t/deathknight-and-mini-vip-packs/26648 "2017-06-29T18:50:57Z")
So I just bought the Deathknight Pack on my iPad and if I play on either my Android or iOS devices, I can equip and use the Deathknight Armor just fine. However when I play on Steam, there’s no Deathknight Armor, howeve… --- ## [Kingdom level 10 bonus question](https://community.gemsofwar.com/t/kingdom-level-10-bonus-question/26634)
**Author:** [@Griswald](https://community.gemsofwar.com/u/Griswald)\ **Replies:** 3\ **Last updated:** [June 29, 2017, 3:39pm UTC](https://community.gemsofwar.com/t/kingdom-level-10-bonus-question/26634 "2017-06-29T15:39:14Z")
I’ve been leveling my kingdoms to level 10, without really verifying that I’m getting the bonuses. Today I decided to verify, and I did not get the bonus! But maybe I misunderstand how it is supposed to work. My Leonis… --- ## [Full-screening LoL Changed Resolution](https://community.gemsofwar.com/t/full-screening-lol-changed-resolution/26616)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 0\ **Last updated:** [June 29, 2017, 9:51am UTC](https://community.gemsofwar.com/t/full-screening-lol-changed-resolution/26616 "2017-06-29T09:51:41Z")
Had GoW open when I started a League of Legends match, it changed the resolution on me… interesting. Went to 1920x1080 in windowed mode. Didn’t really work out lol. This did not revert at all, I had to change it back mys… --- ## [AI doing weird things](https://community.gemsofwar.com/t/ai-doing-weird-things/26599)
**Author:** [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Replies:** 2\ **Last updated:** [June 29, 2017, 5:51am UTC](https://community.gemsofwar.com/t/ai-doing-weird-things/26599 "2017-06-29T05:51:01Z")
So I thought maybe I’m just an idiot and that may very well be the case. However I’ve been seeing the AI do a bunch of things it hasn’t done in the past. Was playing a Mab team, on the AI’s first turn it matched a single… --- ## [Xbox problem, unable to access Kingdom tabs](https://community.gemsofwar.com/t/xbox-problem-unable-to-access-kingdom-tabs/26595)
**Author:** [@CptCoggs](https://community.gemsofwar.com/u/CptCoggs)\ **Replies:** 1\ **Last updated:** [June 29, 2017, 4:48am UTC](https://community.gemsofwar.com/t/xbox-problem-unable-to-access-kingdom-tabs/26595 "2017-06-29T04:48:49Z")
I’m having a massive problem since the last update on Gems of War… As soon as I try to go on the Kingdom tab of any kingdom, my game goes unresponsive… Can’t do anything at all and have to force close the game. The on… --- ## [There is a MAJOR bug going on and it's affecting/affected my guild war](https://community.gemsofwar.com/t/there-is-a-major-bug-going-on-and-its-affecting-affected-my-guild-war/26270)
**Author:** [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Replies:** 36\ **Last updated:** [June 29, 2017, 2:54am UTC](https://community.gemsofwar.com/t/there-is-a-major-bug-going-on-and-its-affecting-affected-my-guild-war/26270 "2017-06-29T02:54:27Z")
Can the developers can view my feed on my profile on xbox PLEASE. I have two five minute videos of there being a difficulty for the guild wars. We are playing The Thieves Guild today. I also took a screenshot. I can’t u… --- ## [Resurrected troops sometimes not giving experience](https://community.gemsofwar.com/t/resurrected-troops-sometimes-not-giving-experience/26582)
**Author:** [@kynetarse](https://community.gemsofwar.com/u/kynetarse)\ **Replies:** 0\ **Last updated:** [June 28, 2017, 11:38pm UTC](https://community.gemsofwar.com/t/resurrected-troops-sometimes-not-giving-experience/26582 "2017-06-28T23:38:37Z")
What you were expecting to happen, and what actually happened? Fought a battle against a team with The Dragon Soul, which resurrected once. At the end of the battle I only received experience for four troops instead of… --- ## [Unable to change PvP Defenders (PC)](https://community.gemsofwar.com/t/unable-to-change-pvp-defenders-pc/26367)
**Author:** [@Ariel](https://community.gemsofwar.com/u/Ariel)\ **Replies:** 1\ **Last updated:** [June 28, 2017, 8:57pm UTC](https://community.gemsofwar.com/t/unable-to-change-pvp-defenders-pc/26367 "2017-06-28T20:57:29Z")
I tried so many times and so many different things and no matter what I did, it just would not let me set a new defense team. Eventually I think I figured out how to do it. It doesn’t work every time, but it works often… --- ## [Ragnagord issue since 3.05](https://community.gemsofwar.com/t/ragnagord-issue-since-3-05/26555)
**Author:** [@raziel65](https://community.gemsofwar.com/u/raziel65)\ **Replies:** 5\ **Last updated:** [June 28, 2017, 2:22pm UTC](https://community.gemsofwar.com/t/ragnagord-issue-since-3-05/26555 "2017-06-28T14:22:51Z")
it seems , ragnagord got a “silent nerf” with 3.05. its explosion doesn’t give the correct number of mana since update . many of my troops rely on ragnagord explosion for a long time and i’ve always been count… --- ## [Game freezing at title screen on PC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531)
**Author:** [@gemfire](https://community.gemsofwar.com/u/gemfire)\ **Replies:** 11\ **Last updated:** [June 28, 2017, 11:32am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531 "2017-06-28T11:32:16Z")
What you were expecting to happen, and what actually happened? Game freezes at “Gems of War” title screen. I’ve played numerous times since the recent patch without issue but now I cannot enter the game at all. What ar… --- ## [Guild donations not registering](https://community.gemsofwar.com/t/guild-donations-not-registering/26499)
**Author:** [@Mahamoti](https://community.gemsofwar.com/u/Mahamoti)\ **Replies:** 5\ **Last updated:** [June 28, 2017, 4:14am UTC](https://community.gemsofwar.com/t/guild-donations-not-registering/26499 "2017-06-28T04:14:46Z")
What you were expecting to happen, and what actually happened? Donations should count towards the task they’re donated to. Mine were not. I got credit for the 250k I donated on the roster screen, but none of it shows … --- ## [I've been getting random crashes this week](https://community.gemsofwar.com/t/ive-been-getting-random-crashes-this-week/26524)
**Author:** [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Replies:** 1\ **Last updated:** [June 28, 2017, 3:31am UTC](https://community.gemsofwar.com/t/ive-been-getting-random-crashes-this-week/26524 "2017-06-28T03:31:18Z")
What you were expecting to happen, and what actually happened? Random crashes. What are the steps to make it happen again? I have no idea Do you have any screenshots or video you want to share with us so we can see t… --- ## [Guild War registered as loss](https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496)
**Author:** [@Frack](https://community.gemsofwar.com/u/Frack)\ **Replies:** 4\ **Last updated:** [June 28, 2017, 1:14am UTC](https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496 "2017-06-28T01:14:31Z")
I did my first Guild War of the week, won , it registered a loss, and I received zero points. Can anybody help with this? Ideas? Guild - The Freakshow --- ## [Winter Imp from Legendary Task? Summer Imp, where art thou](https://community.gemsofwar.com/t/winter-imp-from-legendary-task-summer-imp-where-art-thou/26513)
**Author:** [@GemsOfWar](https://community.gemsofwar.com/u/GemsOfWar)\ **Replies:** 2\ **Last updated:** [June 27, 2017, 10:47pm UTC](https://community.gemsofwar.com/t/winter-imp-from-legendary-task-summer-imp-where-art-thou/26513 "2017-06-27T22:47:10Z")
As the title says - Got Winter Imp, expected it would have been a Summer Imp Perhaps LT rewards are different from chest rewards pool of available cards (As they are for Mythics?) Can someone please clarrify? @Saltypa… --- ## [Something fishy with PC wars?](https://community.gemsofwar.com/t/something-fishy-with-pc-wars/26266)
**Author:** [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Replies:** 40\ **Last updated:** [June 27, 2017, 6:58pm UTC](https://community.gemsofwar.com/t/something-fishy-with-pc-wars/26266 "2017-06-27T18:58:48Z")
Hi everyone. First off, I didn’t take any screen shots, so if anyone witnessed this, please, feel free to take one and share it with the class ! Today, I played war on PC for the first time since the Unity version rele… --- ## [NEED HELP, sending ticket is useless](https://community.gemsofwar.com/t/need-help-sending-ticket-is-useless/26431)
**Author:** [@thebuck2613](https://community.gemsofwar.com/u/thebuck2613)\ **Replies:** 10\ **Last updated:** [June 27, 2017, 5:16pm UTC](https://community.gemsofwar.com/t/need-help-sending-ticket-is-useless/26431 "2017-06-27T17:16:17Z")
i sent a ticket to support and i have been round and round with them i NEED something from the support team. i was told make sure my graphics, flash, game, directX, and windows is updated. i went out and got windows 10 a… --- ## [PC: game froze and then closed, but no crash report](https://community.gemsofwar.com/t/pc-game-froze-and-then-closed-but-no-crash-report/26298)
**Author:** [@SirCookie](https://community.gemsofwar.com/u/SirCookie)\ **Replies:** 0\ **Last updated:** [June 25, 2017, 3:41am UTC](https://community.gemsofwar.com/t/pc-game-froze-and-then-closed-but-no-crash-report/26298 "2017-06-25T03:41:20Z")
What you were expecting to happen, and what actually happened? Was in the middle of a PvP match playing at 4x speed. AI swiped to make a 4 match and then the animation stopped. Clicking on the game gave me the little … --- ## [Guild shop is not available, please fix that](https://community.gemsofwar.com/t/guild-shop-is-not-available-please-fix-that/26392)
**Author:** [@zqxinran](https://community.gemsofwar.com/u/zqxinran)\ **Replies:** 0\ **Last updated:** [June 26, 2017, 9:19am UTC](https://community.gemsofwar.com/t/guild-shop-is-not-available-please-fix-that/26392 "2017-06-26T09:19:43Z")
I didn’t buy these this new week, but it showed me “Owned”… --- ## [Being returned to world map after pvp battle](https://community.gemsofwar.com/t/being-returned-to-world-map-after-pvp-battle/26396)
**Author:** [@LEAKAY](https://community.gemsofwar.com/u/LEAKAY)\ **Replies:** 1\ **Last updated:** [June 26, 2017, 9:58am UTC](https://community.gemsofwar.com/t/being-returned-to-world-map-after-pvp-battle/26396 "2017-06-26T09:58:38Z")
What you were expecting to happen, and what actually happened? To continue pvp What are the steps to make it happen again? Play a pvp game and I am returned to the world Map every time and greeted with an error ‘ther… --- ## [Internal error message when do anything and can't enter guild without game crashing](https://community.gemsofwar.com/t/internal-error-message-when-do-anything-and-cant-enter-guild-without-game-crashing/26379)
**Author:** [@tracey74](https://community.gemsofwar.com/u/tracey74)\ **Replies:** 1\ **Last updated:** [June 26, 2017, 7:53am UTC](https://community.gemsofwar.com/t/internal-error-message-when-do-anything-and-cant-enter-guild-without-game-crashing/26379 "2017-06-26T07:53:13Z")
Every time I click on guild it crashes my game. And says internal error when I load game or click anything but press continue and it’s ok apart from trying to go into guild. --- ## [Can the mechanism of Arena change or the server be better?](https://community.gemsofwar.com/t/can-the-mechanism-of-arena-change-or-the-server-be-better/26381)
**Author:** [@ftwftw](https://community.gemsofwar.com/u/ftwftw)\ **Replies:** 0\ **Last updated:** [June 26, 2017, 7:33am UTC](https://community.gemsofwar.com/t/can-the-mechanism-of-arena-change-or-the-server-be-better/26381 "2017-06-26T07:33:02Z")
Recently the “retry” button ocurrs much more frequently,due to the server or the net problems, I suppose. That’s ok, I can understand and endure it. But when it happened in Arena, it really pissed me off…Image you have … --- ## [PVP Points seem to be very unbalanced](https://community.gemsofwar.com/t/pvp-points-seem-to-be-very-unbalanced/21953)
**Author:** [@DonutTrump](https://community.gemsofwar.com/u/DonutTrump)\ **Replies:** 39\ **Last updated:** [June 25, 2017, 8:42pm UTC](https://community.gemsofwar.com/t/pvp-points-seem-to-be-very-unbalanced/21953 "2017-06-25T20:42:45Z")
Had a week off work and thought I’d have a crack at winning PVP. It seems a little off that a guy ranked 1083 has an average score of 60.8 over 500 games and I am only able to to 40-50pt battles. I’ve had to win 134 mo… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=45) [Next page](https://community.gemsofwar.com/c/support/10.md?page=47)