# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=43 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 44 --- ## [Draakulis gains health even though he steals no health](https://community.gemsofwar.com/t/draakulis-gains-health-even-though-he-steals-no-health/28362)
**Author:** [@Clark](https://community.gemsofwar.com/u/Clark)\ **Replies:** 6\ **Last updated:** [August 6, 2017, 6:40pm UTC](https://community.gemsofwar.com/t/draakulis-gains-health-even-though-he-steals-no-health/28362 "2017-08-06T18:40:43Z")
What you were expecting to happen, and what actually happened? Was in a long fight with Draakulis and Spirit Fox. My team was Lady Anarial, Jotnar and Mercy. I kept on healing, Jotnar kept on putting barrier on my tro… --- ## [Spam of my defense reward](https://community.gemsofwar.com/t/spam-of-my-defense-reward/28388)
**Author:** [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Replies:** 2\ **Last updated:** [August 6, 2017, 7:24am UTC](https://community.gemsofwar.com/t/spam-of-my-defense-reward/28388 "2017-08-06T07:24:56Z")
What you were expecting to happen, and what actually happened? I expect nothing but I’m spammed with the defense reward result. What are the steps to make it happen again? Do a PVP battle. Do you have any screenshots… --- ## [PC Bug Swapping Report](https://community.gemsofwar.com/t/pc-bug-swapping-report/28361)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 2\ **Last updated:** [August 5, 2017, 3:13pm UTC](https://community.gemsofwar.com/t/pc-bug-swapping-report/28361 "2017-08-05T15:13:44Z")
I have seen gem swapping irregularies of all kinds since the Unity transition. I figured this was on the radar so I said nothing. Today it went wack-o though so I thought I’d post. EDIT: Maybe goes without saying but … --- ## [ON PC ONLY Incorrect amount show for next power level for all kingdoms](https://community.gemsofwar.com/t/on-pc-only-incorrect-amount-show-for-next-power-level-for-all-kingdoms/28356)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 5\ **Last updated:** [August 5, 2017, 5:43am UTC](https://community.gemsofwar.com/t/on-pc-only-incorrect-amount-show-for-next-power-level-for-all-kingdoms/28356 "2017-08-05T05:43:15Z")
What you were expecting to happen, and what actually happened? On PC (Checked my Mobile- the information is correct there) Go to any kingdom that you own Select the Kingdom Select the Power button Review the informa… --- ## [No access to PvP](https://community.gemsofwar.com/t/no-access-to-pvp/28334)
**Author:** [@lolljane](https://community.gemsofwar.com/u/lolljane)\ **Replies:** 3\ **Last updated:** [August 4, 2017, 5:16pm UTC](https://community.gemsofwar.com/t/no-access-to-pvp/28334 "2017-08-04T17:16:46Z")
I hope there is someone here who can help, I have not been able to access PvP for over a week. I play on an xbox and have full access to the rest of the game but get the same message when I try to open PvP - THE SERVER… --- ## [Unplayable on xbox one](https://community.gemsofwar.com/t/unplayable-on-xbox-one/28322)
**Author:** [@Uldrens](https://community.gemsofwar.com/u/Uldrens)\ **Replies:** 2\ **Last updated:** [August 4, 2017, 1:32pm UTC](https://community.gemsofwar.com/t/unplayable-on-xbox-one/28322 "2017-08-04T13:32:15Z")
Hey so I play on both ps4 and recently started playing on xbox one I got to level 16 and suddenly now when I start the game it seems to crash. It runs but I can’t interact with anything, collect daily gold or go in my m… --- ## [Where has all the gold gone?](https://community.gemsofwar.com/t/where-has-all-the-gold-gone/28287)
**Author:** [@A01020201](https://community.gemsofwar.com/u/A01020201)\ **Replies:** 13\ **Last updated:** [August 3, 2017, 6:05pm UTC](https://community.gemsofwar.com/t/where-has-all-the-gold-gone/28287 "2017-08-03T18:05:21Z")
Has anyone else noticed the drop in gold amounts in PVP this week, I used to get around 1k more gold per match?, anyone know any reason why? Several of my guild mates and I were wondering. --- ## [Xbox rewards contest winners](https://community.gemsofwar.com/t/xbox-rewards-contest-winners/28273)
**Author:** [@MonkeyPunchBaby](https://community.gemsofwar.com/u/MonkeyPunchBaby)\ **Replies:** 6\ **Last updated:** [August 3, 2017, 3:42pm UTC](https://community.gemsofwar.com/t/xbox-rewards-contest-winners/28273 "2017-08-03T15:42:59Z")
I wasn’t sure where else to post this, but the winners for the XBox Rewards Gems of War contest still haven’t been announced. I’m pretty sure I nearly maxed out my entries and as such have a chance of winning something i… --- ## [Elspeth the Stone Cold Murderer](https://community.gemsofwar.com/t/elspeth-the-stone-cold-murderer/28268)
**Author:** [@polyester](https://community.gemsofwar.com/u/polyester)\ **Replies:** 3\ **Last updated:** [August 3, 2017, 4:22am UTC](https://community.gemsofwar.com/t/elspeth-the-stone-cold-murderer/28268 "2017-08-03T04:22:16Z")
(iOS) What you were expecting to happen, and what actually happened? Princess Elspeth plus a fully-traited Guild Wars troop (i.e. Troglodyte) is causing some super-weird and repeatable bugs. Sometimes she kills the th… --- ## [Power of defensive team](https://community.gemsofwar.com/t/power-of-defensive-team/28239)
**Author:** [@Evpatij000](https://community.gemsofwar.com/u/Evpatij000)\ **Replies:** 3\ **Last updated:** [August 3, 2017, 4:05am UTC](https://community.gemsofwar.com/t/power-of-defensive-team/28239 "2017-08-03T04:05:04Z")
The power of my defensive team in PVP - 8852, in GW -7892. Does anybody know why? (Console version). --- ## [Guild War Loss even though I won all 5](https://community.gemsofwar.com/t/guild-war-loss-even-though-i-won-all-5/28252)
**Author:** [@LandR](https://community.gemsofwar.com/u/LandR)\ **Replies:** 2\ **Last updated:** [August 3, 2017, 2:27am UTC](https://community.gemsofwar.com/t/guild-war-loss-even-though-i-won-all-5/28252 "2017-08-03T02:27:05Z")
Hey there, I won all my battles today in Guild Wars but one of them counted as a loss. It was my 4th match and after it said Victory but I got zero points and it counted as a loss :frowning: Looks like Guild Wars is a… --- ## [Guild wars not working correctly](https://community.gemsofwar.com/t/guild-wars-not-working-correctly/28244)
**Author:** [@Darkvader9911](https://community.gemsofwar.com/u/Darkvader9911)\ **Replies:** 1\ **Last updated:** [August 2, 2017, 6:37pm UTC](https://community.gemsofwar.com/t/guild-wars-not-working-correctly/28244 "2017-08-02T18:37:15Z")
What you were expecting to happen, and what actually happened? Win all 5 matches and it give you 3 and 2 and lower points. And today someone won the 1st battle. Got 0 points and had to fight the battle over..xbox 1. W… --- ## [Editing alternate teams from defense team](https://community.gemsofwar.com/t/editing-alternate-teams-from-defense-team/28229)
**Author:** [@thrca](https://community.gemsofwar.com/u/thrca)\ **Replies:** 0\ **Last updated:** [August 2, 2017, 2:29pm UTC](https://community.gemsofwar.com/t/editing-alternate-teams-from-defense-team/28229 "2017-08-02T14:29:34Z")
When performing crafting on a team from the defense team selection menu, the displayed team always reverts to the defense team. What you were expecting to happen, and what actually happened? After crafting an alternate… --- ## [Guild Wars Defaulting to Incorrect Defense](https://community.gemsofwar.com/t/guild-wars-defaulting-to-incorrect-defense/28138)
**Author:** [@kynetarse](https://community.gemsofwar.com/u/kynetarse)\ **Replies:** 3\ **Last updated:** [August 2, 2017, 3:17am UTC](https://community.gemsofwar.com/t/guild-wars-defaulting-to-incorrect-defense/28138 "2017-08-02T03:17:34Z")
What you were expecting to happen, and what actually happened? I was expecting my scheduled Guild Wars defense to default to my current PVP defense. However, GW defaulted to a random team that I have never used as defe… --- ## [Incorrect Scouting](https://community.gemsofwar.com/t/incorrect-scouting/28132)
**Author:** [@XtremeLS1](https://community.gemsofwar.com/u/XtremeLS1)\ **Replies:** 10\ **Last updated:** [August 1, 2017, 7:18am UTC](https://community.gemsofwar.com/t/incorrect-scouting/28132 "2017-08-01T07:18:29Z")
I’m getting incorrect scouting reports, it’s showing me one team, when I attack I’m facing an entirely different team (PVP). I’m on android and it’s not happening every battle, but it’s probably happened in 50% of them. … --- ## [Gorgotha with all 6 colors?! (Explore)](https://community.gemsofwar.com/t/gorgotha-with-all-6-colors-explore/28084)
**Author:** [@MarioDaems](https://community.gemsofwar.com/u/MarioDaems)\ **Replies:** 9\ **Last updated:** [August 1, 2017, 12:40am UTC](https://community.gemsofwar.com/t/gorgotha-with-all-6-colors-explore/28084 "2017-08-01T00:40:46Z")
What you were expecting to happen, and what actually happened? I expect Gorgotha to have only Yellow/Brown colors. What are the steps to make it happen again? It seems to happen randomly when starting an Explore match… --- ## [FIXED Guild Wars not available on mobile after the 2 week suspension](https://community.gemsofwar.com/t/fixed-guild-wars-not-available-on-mobile-after-the-2-week-suspension/28110)
**Author:** [@Whiskeyjack](https://community.gemsofwar.com/u/Whiskeyjack)\ **Replies:** 21\ **Last updated:** [August 1, 2017, 12:14am UTC](https://community.gemsofwar.com/t/fixed-guild-wars-not-available-on-mobile-after-the-2-week-suspension/28110 "2017-08-01T00:14:50Z")
EDIT: Sirrian has responded here, expect a fix in 8 hours from now (around 23:40 GMT/15:40 PST): Edit 2: Fixed! What you were expecting to happen, and what actually happened? On mobile - when going to the guild wars … --- ## [Clicks not registering when buying glory packs (PC)](https://community.gemsofwar.com/t/clicks-not-registering-when-buying-glory-packs-pc/28131)
**Author:** [@kynetarse](https://community.gemsofwar.com/u/kynetarse)\ **Replies:** 3\ **Last updated:** [July 31, 2017, 3:15pm UTC](https://community.gemsofwar.com/t/clicks-not-registering-when-buying-glory-packs-pc/28131 "2017-07-31T15:15:18Z")
What you were expecting to happen, and what actually happened? On PC, when attempting to purchase glory packs, I have found that I need to click the purchase button more than once to actually obtain the troop. Took nea… --- ## [Gem creating effects have wrong/missleading description](https://community.gemsofwar.com/t/gem-creating-effects-have-wrong-missleading-description/28121)
**Author:** [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\ **Replies:** 2\ **Last updated:** [July 31, 2017, 3:00pm UTC](https://community.gemsofwar.com/t/gem-creating-effects-have-wrong-missleading-description/28121 "2017-07-31T15:00:50Z")
Description says: Create x gems (suggests the gems position is completely random and irrelewant to other mechanics already triggered within a turn) Should be: Create x gems with an enhanced chance to gain extra tur… --- ## [PVP Defense team resetting to team in #1 team slot](https://community.gemsofwar.com/t/pvp-defense-team-resetting-to-team-in-1-team-slot/28134)
**Author:** [@Arelana](https://community.gemsofwar.com/u/Arelana)\ **Replies:** 0\ **Last updated:** [July 31, 2017, 2:47pm UTC](https://community.gemsofwar.com/t/pvp-defense-team-resetting-to-team-in-1-team-slot/28134 "2017-07-31T14:47:07Z")
What you were expecting to happen, and what actually happened? I expect my PVP Defense team to stay the way I set it, but over the last week or so, when I first log on in the morning, I notice my Defense team has been r… --- ## [Arena Oops. Dev heads up](https://community.gemsofwar.com/t/arena-oops-dev-heads-up/28096)
**Author:** [@thendain](https://community.gemsofwar.com/u/thendain)\ **Replies:** 6\ **Last updated:** [July 31, 2017, 10:30am UTC](https://community.gemsofwar.com/t/arena-oops-dev-heads-up/28096 "2017-07-31T10:30:40Z")
Just a simple heads up to the Devs. Arena gives the player the Broken Spire banner. (+1 blue/brown) Just thought you might like to know… --- ## [Ran multiple accounts, well... used to](https://community.gemsofwar.com/t/ran-multiple-accounts-well-used-to/25910)
**Author:** [@Calebkir](https://community.gemsofwar.com/u/Calebkir)\ **Replies:** 12\ **Last updated:** [July 2, 2017, 2:44am UTC](https://community.gemsofwar.com/t/ran-multiple-accounts-well-used-to/25910 "2017-07-02T02:44:16Z")
There was a way to run multiple accounts on steam. I used this method until the update, now it just goes to my mobile account and I can’t change it using the old “LocalStore” method. Anyway to fix this or did i just lose… --- ## [Events Menu Bugged](https://community.gemsofwar.com/t/events-menu-bugged/28108)
**Author:** [@NexusI5K](https://community.gemsofwar.com/u/NexusI5K)\ **Replies:** 3\ **Last updated:** [July 31, 2017, 7:55am UTC](https://community.gemsofwar.com/t/events-menu-bugged/28108 "2017-07-31T07:55:43Z")
I was playing the game last night and everything was fine, I come on the game today and after it gave me my daily bonuses everything went blurry like there was supposed to be a popup or something and I couldn’t do anythi… --- ## [The graphic-loading bug that WILL NOT DIE](https://community.gemsofwar.com/t/the-graphic-loading-bug-that-will-not-die/28035)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 16\ **Last updated:** [July 30, 2017, 10:53am UTC](https://community.gemsofwar.com/t/the-graphic-loading-bug-that-will-not-die/28035 "2017-07-30T10:53:07Z")
Intro I had to think carefully before posting this because I was not capturing at the time so there is no proof. But it happened as plainly as I am sitting in my chair, and this bug should be thoroughly dead at this p… --- ## [Stuck on title screen](https://community.gemsofwar.com/t/stuck-on-title-screen/25090)
**Author:** [@Behemoth2101](https://community.gemsofwar.com/u/Behemoth2101)\ **Replies:** 4\ **Last updated:** [July 28, 2017, 3:53pm UTC](https://community.gemsofwar.com/t/stuck-on-title-screen/25090 "2017-07-28T15:53:20Z")
I’ve never had any issues up until now but today I’ve been unable to get any further than the start-up screen, the loading bar fills up and then I’m repeatedly hit with the ‘can’t contact server. Please try again’ error.… --- ## [Are exploders glitched?](https://community.gemsofwar.com/t/are-exploders-glitched/27713)
**Author:** [@daveis23](https://community.gemsofwar.com/u/daveis23)\ **Replies:** 22\ **Last updated:** [July 28, 2017, 8:09am UTC](https://community.gemsofwar.com/t/are-exploders-glitched/27713 "2017-07-28T08:09:47Z")
I’m finding that exploders in PVP are blowing up gems and then match 4 and 5’s are raining down from the sky. This is resulting in 4-5 turns in a row. I just don’t understand it! Am I making this up or are others experie… --- ## [Stuck at loading screen](https://community.gemsofwar.com/t/stuck-at-loading-screen/27915)
**Author:** [@mortagon](https://community.gemsofwar.com/u/mortagon)\ **Replies:** 6\ **Last updated:** [July 27, 2017, 10:46pm UTC](https://community.gemsofwar.com/t/stuck-at-loading-screen/27915 "2017-07-27T22:46:35Z")
After I formated my pc my game is stuck at the “loading assets” screen with the bar 80% filled up. The operating system is exactly the same as the one I had before I formated (windows 8.1). I’ve tried turning off my anti… --- ## [New Reward Bug?](https://community.gemsofwar.com/t/new-reward-bug/27937)
**Author:** [@Glenna](https://community.gemsofwar.com/u/Glenna)\ **Replies:** 0\ **Last updated:** [July 27, 2017, 2:37am UTC](https://community.gemsofwar.com/t/new-reward-bug/27937 "2017-07-27T02:37:45Z")
What you were expecting to happen, and what actually happened? I wasn’t expecting a new reward and I got all that I already had. What are the steps to make it happen again? Won a PvP battle - this has happened twice i… --- ## [Arena - new troops?](https://community.gemsofwar.com/t/arena-new-troops/27905)
**Author:** [@Frode](https://community.gemsofwar.com/u/Frode)\ **Replies:** 1\ **Last updated:** [July 26, 2017, 12:14pm UTC](https://community.gemsofwar.com/t/arena-new-troops/27905 "2017-07-26T12:14:56Z")
Currently there are a lot of new troops that were added by weekly events (plus urskaya) that aren’t available as arena picks. Will these be introduced at some point? Would be great to have some additional variety. --- ## ["Oops! The game crashed."](https://community.gemsofwar.com/t/oops-the-game-crashed/27852)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 4\ **Last updated:** [July 25, 2017, 7:34pm UTC](https://community.gemsofwar.com/t/oops-the-game-crashed/27852 "2017-07-25T19:34:14Z")
I was ending a game (that I’d lost) and this popped up. Had to reboot of course. [Previous page](https://community.gemsofwar.com/c/support/10.md?page=42) [Next page](https://community.gemsofwar.com/c/support/10.md?page=44)