# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=41 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 42 --- ## [Última actualización no abre el juego en Android. Se va a arreglar?](https://community.gemsofwar.com/t/ultima-actualizacion-no-abre-el-juego-en-android-se-va-a-arreglar/29695)
**Author:** [@Onize](https://community.gemsofwar.com/u/Onize)\ **Replies:** 1\ **Last updated:** [September 4, 2017, 3:20pm UTC](https://community.gemsofwar.com/t/ultima-actualizacion-no-abre-el-juego-en-android-se-va-a-arreglar/29695 "2017-09-04T15:20:52Z")
Última actualización no abre el juego en Android. Lo van a arreglar? Sería una pena perder años de juego de esta manera --- ## [Wait a minute... these troops can be traited](https://community.gemsofwar.com/t/wait-a-minute-these-troops-can-be-traited/29741)
**Author:** [@Interstellarlunatic](https://community.gemsofwar.com/u/Interstellarlunatic)\ **Replies:** 2\ **Last updated:** [September 4, 2017, 1:58pm UTC](https://community.gemsofwar.com/t/wait-a-minute-these-troops-can-be-traited/29741 "2017-09-04T13:58:26Z")
As you can see after pressing the upgrade filter, my bottom row seems to be untraitable… If you scroll down (which I forgot to take a snapshot) the next 2 rows are traitable… but after clicking on one of the troops and… --- ## [Visual Error | Same Troop Art for Every Troop](https://community.gemsofwar.com/t/visual-error-same-troop-art-for-every-troop/29584)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 4\ **Last updated:** [September 4, 2017, 3:32am UTC](https://community.gemsofwar.com/t/visual-error-same-troop-art-for-every-troop/29584 "2017-09-04T03:32:48Z")
There is a weird visual error that has started to occur since 3.1. Occasionally when searching for a specific troop by name, it will turn the troop art of every troop into that searched troop. --- ## [Soulforge leveling doesn't bank kills](https://community.gemsofwar.com/t/soulforge-leveling-doesnt-bank-kills/29697)
**Author:** [@IronyMan](https://community.gemsofwar.com/u/IronyMan)\ **Replies:** 1\ **Last updated:** [September 3, 2017, 10:35pm UTC](https://community.gemsofwar.com/t/soulforge-leveling-doesnt-bank-kills/29697 "2017-09-03T22:35:12Z")
When leveling your soulforge, you need to be cognizant of how many battles you have fought. You are not credited for additional kills. If you need 60 kills to get to the next level, the game only saves 60 kills. If yo… --- ## [\[BUG?\] The Kingdom's icons dissappeared from cards, since last patch](https://community.gemsofwar.com/t/bug-the-kingdoms-icons-dissappeared-from-cards-since-last-patch/29675)
**Author:** [@Flashkid](https://community.gemsofwar.com/u/Flashkid)\ **Replies:** 1\ **Last updated:** [September 3, 2017, 11:59am UTC](https://community.gemsofwar.com/t/bug-the-kingdoms-icons-dissappeared-from-cards-since-last-patch/29675 "2017-09-03T11:59:15Z")
In the latest Patch 3.1 the Kingdom’s icons missing on cards. This is a really improtant feature browsing in “Troops”, seeing the Kingdoms make it easier to create and find the missing card we want. As we can see, t… --- ## [Sunbird is broken (iOS and PC)](https://community.gemsofwar.com/t/sunbird-is-broken-ios-and-pc/29667)
**Author:** [@BlondesGift](https://community.gemsofwar.com/u/BlondesGift)\ **Replies:** 2\ **Last updated:** [September 3, 2017, 7:22am UTC](https://community.gemsofwar.com/t/sunbird-is-broken-ios-and-pc/29667 "2017-09-03T07:22:32Z")
Hello, I found a bug (?) in the game, maybe two. I own Sunbird and leveled the card up to max. When I start the game he is on max level and after a while he resets to level 11. Left picture: when I start the game (m… --- ## [Devoured Behemoth](https://community.gemsofwar.com/t/devoured-behemoth/29626)
**Author:** [@pchancete](https://community.gemsofwar.com/u/pchancete)\ **Replies:** 4\ **Last updated:** [September 2, 2017, 1:56pm UTC](https://community.gemsofwar.com/t/devoured-behemoth/29626 "2017-09-02T13:56:04Z")
What you were expecting to happen, and what actually happened? Kerberos fired at my fully traited Behemoth. It had Impervious, so in theory it was immune to devour, but … It was devoured :persevere: What are the steps … --- ## [Score after a Wars battle gone in a flash](https://community.gemsofwar.com/t/score-after-a-wars-battle-gone-in-a-flash/29587)
**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\ **Replies:** 4\ **Last updated:** [September 1, 2017, 4:50pm UTC](https://community.gemsofwar.com/t/score-after-a-wars-battle-gone-in-a-flash/29587 "2017-09-01T16:50:24Z")
There is no score shown on the screen for points won in Guild Wars after the battle. Only the gross score for battles to date is available via the attack screen. The bottom of the ‘Victory’ screen has my Guild name and … --- ## [Kraken Tentacles ability not activating](https://community.gemsofwar.com/t/kraken-tentacles-ability-not-activating/29555)
**Author:** [@Alverin](https://community.gemsofwar.com/u/Alverin)\ **Replies:** 3\ **Last updated:** [August 31, 2017, 7:14pm UTC](https://community.gemsofwar.com/t/kraken-tentacles-ability-not-activating/29555 "2017-08-31T19:14:13Z")
What you were expecting to happen, and what actually happened? My opponent in GW triggered a 4 gem match with a fully traited Kraken that was not stunned (not even stunnable due to trait 1) and failed to do stat damage … --- ## [GW day 3 still not available 2h after reset on Xbox - FIXED NOW](https://community.gemsofwar.com/t/gw-day-3-still-not-available-2h-after-reset-on-xbox-fixed-now/29537)
**Author:** [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\ **Replies:** 0\ **Last updated:** [August 31, 2017, 9:08am UTC](https://community.gemsofwar.com/t/gw-day-3-still-not-available-2h-after-reset-on-xbox-fixed-now/29537 "2017-08-31T09:08:01Z")
Also we won day 2 but got no rewards. It dont show the green flag of victory where we can see the 6 guilds we have to fight for the week. Any infos from the devs would be welcome. --- ## [Bug with sunbird?](https://community.gemsofwar.com/t/bug-with-sunbird/29490)
**Author:** [@LordMini](https://community.gemsofwar.com/u/LordMini)\ **Replies:** 1\ **Last updated:** [August 31, 2017, 12:23am UTC](https://community.gemsofwar.com/t/bug-with-sunbird/29490 "2017-08-31T00:23:14Z")
I noticed a decrease in the sunbird stats after each resurrection when playing on mobile. My sunbird starts with 13 attack, 7 armor, 41 life (boosted, basic is 38) and 18 damage, after the first resurrection I get 8, 3, … --- ## [Fix the Console AI new people dropping like flies](https://community.gemsofwar.com/t/fix-the-console-ai-new-people-dropping-like-flies/28220)
**Author:** [@CCafe](https://community.gemsofwar.com/u/CCafe)\ **Replies:** 67\ **Last updated:** [August 30, 2017, 3:32am UTC](https://community.gemsofwar.com/t/fix-the-console-ai-new-people-dropping-like-flies/28220 "2017-08-30T03:32:11Z")
We’ve heard you and how long it takes to fix something. Well you’ve had enough time. Quit trying to impliment new things, quit trying to fix Guild Wars. JUST STOP WHAT YOU ARE DOING AND FIX YOUR ATTENTION TO THE DAMN AI. … --- ## [No extra turn with Warhawk](https://community.gemsofwar.com/t/no-extra-turn-with-warhawk/29429)
**Author:** [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Replies:** 4\ **Last updated:** [August 30, 2017, 1:36am UTC](https://community.gemsofwar.com/t/no-extra-turn-with-warhawk/29429 "2017-08-30T01:36:35Z")
What you were expecting to happen, and what actually happened? Cast and kill a troop with Warhawk does not triiger the extra turn even if the troop has Hunter’s Mark… --- ## [Guild wars glitch? 6 battles](https://community.gemsofwar.com/t/guild-wars-glitch-6-battles/29463)
**Author:** [@Ryeaa](https://community.gemsofwar.com/u/Ryeaa)\ **Replies:** 4\ **Last updated:** [August 29, 2017, 11:16am UTC](https://community.gemsofwar.com/t/guild-wars-glitch-6-battles/29463 "2017-08-29T11:16:43Z")
I don’t know how it managed to put that I did six battles but it clearly shows I did. --- ## [Game launches invisibly (Solved)](https://community.gemsofwar.com/t/game-launches-invisibly-solved/29459)
**Author:** [@SirOnyx](https://community.gemsofwar.com/u/SirOnyx)\ **Replies:** 5\ **Last updated:** [August 29, 2017, 6:09am UTC](https://community.gemsofwar.com/t/game-launches-invisibly-solved/29459 "2017-08-29T06:09:16Z")
What you were expecting to happen, and what actually happened? Clicking launch and expecting to view the game. In reality, what actually happens is I click “launch” on steam, the game says it launches on both my taskbar… --- ## [Is the xbox server down?](https://community.gemsofwar.com/t/is-the-xbox-server-down/29271)
**Author:** [@Dazaster1](https://community.gemsofwar.com/u/Dazaster1)\ **Replies:** 14\ **Last updated:** [August 29, 2017, 12:15am UTC](https://community.gemsofwar.com/t/is-the-xbox-server-down/29271 "2017-08-29T00:15:20Z")
I played my 3rd game on GW this morning 10am uk then its said server issues ever since its now 10pm and I still cant get on. --- ## [Game does not start on Android Oreo?](https://community.gemsofwar.com/t/game-does-not-start-on-android-oreo/29232)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 18\ **Last updated:** [August 28, 2017, 11:36pm UTC](https://community.gemsofwar.com/t/game-does-not-start-on-android-oreo/29232 "2017-08-28T23:36:18Z")
What you were expecting to happen, and what actually happened? Multiple guild mates updated to Oreo today, and now find that the game hangs at a black screen instead of starting up. This makes it difficult to play the g… --- ## [CONSOLE: Towns crashes](https://community.gemsofwar.com/t/console-towns-crashes/29102)
**Author:** [@Ryo](https://community.gemsofwar.com/u/Ryo)\ **Replies:** 2\ **Last updated:** [August 28, 2017, 6:47pm UTC](https://community.gemsofwar.com/t/console-towns-crashes/29102 "2017-08-28T18:47:00Z")
Hi, i"m new here and this is my first problem. Yesterday i was playing on xbox and all was right but today when i begin game and try to claim gold game crash and i cant move. It happens always i try to begin play and to… --- ## [Game freezes when selecting a kingdom](https://community.gemsofwar.com/t/game-freezes-when-selecting-a-kingdom/28425)
**Author:** [@kingmaster96](https://community.gemsofwar.com/u/kingmaster96)\ **Replies:** 9\ **Last updated:** [August 28, 2017, 6:34pm UTC](https://community.gemsofwar.com/t/game-freezes-when-selecting-a-kingdom/28425 "2017-08-28T18:34:07Z")
Hello, I play on the Xbox One and whenever I go to select a kingdom, my game freezes and I can’t do anything. I’m completely locked out of the game when selecting a kingdom, but if I do not select a kingdom, I can play a… --- ## [A strange spider](https://community.gemsofwar.com/t/a-strange-spider/29285)
**Author:** [@Wlam](https://community.gemsofwar.com/u/Wlam)\ **Replies:** 14\ **Last updated:** [August 28, 2017, 2:46pm UTC](https://community.gemsofwar.com/t/a-strange-spider/29285 "2017-08-28T14:46:27Z")
During a PVP match (playing on Mobile), I encountered a strange 4-color giant spider: It happened when my opponent’s hero (Orbweaver wielding Mang) was killed. Unfortunately I couldn’t continue the game after that -… --- ## [Guild invitation long forever](https://community.gemsofwar.com/t/guild-invitation-long-forever/29407)
**Author:** [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Replies:** 4\ **Last updated:** [August 28, 2017, 2:39pm UTC](https://community.gemsofwar.com/t/guild-invitation-long-forever/29407 "2017-08-28T14:39:31Z")
Can something be done? One guy always use a past invite to come back in our guild without our consentment… --- ## [Bottom of guild roster cut off on PC](https://community.gemsofwar.com/t/bottom-of-guild-roster-cut-off-on-pc/29419)
**Author:** [@Arelana](https://community.gemsofwar.com/u/Arelana)\ **Replies:** 1\ **Last updated:** [August 28, 2017, 9:14am UTC](https://community.gemsofwar.com/t/bottom-of-guild-roster-cut-off-on-pc/29419 "2017-08-28T09:14:51Z")
What you were expecting to happen, and what actually happened? When I scroll through my guild’s roster, the 30th player’s line is half cut off. What are the steps to make it happen again? Scroll to the bottom of the r… --- ## [The Great Maw - Frenzy](https://community.gemsofwar.com/t/the-great-maw-frenzy/29349)
**Author:** [@HootyMcOwlFace](https://community.gemsofwar.com/u/HootyMcOwlFace)\ **Replies:** 6\ **Last updated:** [August 27, 2017, 2:10pm UTC](https://community.gemsofwar.com/t/the-great-maw-frenzy/29349 "2017-08-27T14:10:27Z")
What you were expecting to happen, and what actually happened? I would expect Maw to gain +1 attack each time it takes damage. This doesn’t happen - for example, if the AI matches 4/5 skulls, followed by 3 skulls, altho… --- ## [Lately it has been much loading time/High Ping\[SOLVED\]](https://community.gemsofwar.com/t/lately-it-has-been-much-loading-time-high-ping-solved/29238)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 19\ **Last updated:** [August 25, 2017, 10:50pm UTC](https://community.gemsofwar.com/t/lately-it-has-been-much-loading-time-high-ping-solved/29238 "2017-08-25T22:50:05Z")
Am I the only one? I mean, just clicking back and forth, even checking the menus I have to wait several seconds each time. Any help is greatly appreciated. I come from North Europe, and yeah whenever I play GoW my ping g… --- ## [I have completed stormheim quests line,but cant unlock titan class](https://community.gemsofwar.com/t/i-have-completed-stormheim-quests-line-but-cant-unlock-titan-class/29312)
**Author:** [@my113725](https://community.gemsofwar.com/u/my113725)\ **Replies:** 6\ **Last updated:** [August 25, 2017, 11:44am UTC](https://community.gemsofwar.com/t/i-have-completed-stormheim-quests-line-but-cant-unlock-titan-class/29312 "2017-08-25T11:44:53Z")
What you were expecting to happen, and what actually happened? just happend What are the steps to make it happen again? dont know,pc win7 64 account aaaa-o2rc Do you have any screenshots or video you want to share wi… --- ## [Guild Wars - Can't Start 4th Battle](https://community.gemsofwar.com/t/guild-wars-cant-start-4th-battle/29290)
**Author:** [@utsugi6string](https://community.gemsofwar.com/u/utsugi6string)\ **Replies:** 3\ **Last updated:** [August 25, 2017, 1:36am UTC](https://community.gemsofwar.com/t/guild-wars-cant-start-4th-battle/29290 "2017-08-25T01:36:20Z")
I am the 2nd person in my Guild to have this issue. We have both won the first 3 battles, but the 4th one won’t start. You can click on it and it “pops” out like it should, but there is no picture in the box (just the … --- ## [Dont receive my reward](https://community.gemsofwar.com/t/dont-receive-my-reward/29284)
**Author:** [@JanulkaK](https://community.gemsofwar.com/u/JanulkaK)\ **Replies:** 1\ **Last updated:** [August 24, 2017, 11:48am UTC](https://community.gemsofwar.com/t/dont-receive-my-reward/29284 "2017-08-24T11:48:47Z")
hi support. i dont receive my reward after i finish quest to get 150 level, because some game error pop up. i m missing 50k gold as a reward.can tou send me via email please. my name in game is Janulka18 thanks in advanc… --- ## [99% sure Nyx is not in chests on Xbox and PS4](https://community.gemsofwar.com/t/99-sure-nyx-is-not-in-chests-on-xbox-and-ps4/29178)
**Author:** [@anon43026234](https://community.gemsofwar.com/u/anon43026234)\ **Replies:** 24\ **Last updated:** [August 22, 2017, 1:57pm UTC](https://community.gemsofwar.com/t/99-sure-nyx-is-not-in-chests-on-xbox-and-ps4/29178 "2017-08-22T13:57:53Z")
A member of my guild dont have this troop and it dont appear in his list of troops not owned. Also we are several in the guild to have Nyx in only 1 copy (mythic), we bought the glory bundle and/or opened event chests w… --- ## [Can't navigate world map](https://community.gemsofwar.com/t/cant-navigate-world-map/29158)
**Author:** [@Shinryu](https://community.gemsofwar.com/u/Shinryu)\ **Replies:** 3\ **Last updated:** [August 22, 2017, 4:29am UTC](https://community.gemsofwar.com/t/cant-navigate-world-map/29158 "2017-08-22T04:29:10Z")
Greetings, I find myself stranded playing PVP as I can’t select anything on the world map as it freezes straight away. The screen itself is frozen as I can move the cursor up and down but if I click anyhting that’s it. M… --- ## [Is GW broken? Not working](https://community.gemsofwar.com/t/is-gw-broken-not-working/29149)
**Author:** [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Replies:** 2\ **Last updated:** [August 21, 2017, 7:36am UTC](https://community.gemsofwar.com/t/is-gw-broken-not-working/29149 "2017-08-21T07:36:31Z")
First an early reset and all zeros to stats everywhere. Now no guild wars. Is it down on purpose or is there a bug. @Saltypatra [Previous page](https://community.gemsofwar.com/c/support/10.md?page=40) [Next page](https://community.gemsofwar.com/c/support/10.md?page=42)