# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=4 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 5 --- ## [Error code: -505](https://community.gemsofwar.com/t/error-code-505/20998)
**Author:** [@cleric1014](https://community.gemsofwar.com/u/cleric1014)\ **Replies:** 14\ **Last updated:** [June 30, 2017, 10:49am UTC](https://community.gemsofwar.com/t/error-code-505/20998 "2017-06-30T10:49:45Z")
What you were expecting to happen, and what actually happened? Download GOW from playstore. After downloading it gives me error code: -505 What are the steps to make it happen again? Try to install the game agin from … --- ## [Labyrinth path doesn't opened the last room](https://community.gemsofwar.com/t/labyrinth-path-doesnt-opened-the-last-room/83775)
**Author:** [@TonyVinci](https://community.gemsofwar.com/u/TonyVinci)\ **Replies:** 4\ **Last updated:** [April 3, 2024, 10:34am UTC](https://community.gemsofwar.com/t/labyrinth-path-doesnt-opened-the-last-room/83775 "2024-04-03T10:34:46Z")
Here’s my delve 500 with pure faction team I’m running right now I’ve ran through the long path (red line) Is that normal that the last room from the long path doesn’t opened the final room (blue path)??? It looks… --- ## [Tempered doom weapon bonus not as described](https://community.gemsofwar.com/t/tempered-doom-weapon-bonus-not-as-described/83752)
**Author:** [@Fleet](https://community.gemsofwar.com/u/Fleet)\ **Replies:** 1\ **Last updated:** [April 1, 2024, 4:13pm UTC](https://community.gemsofwar.com/t/tempered-doom-weapon-bonus-not-as-described/83752 "2024-04-01T16:13:04Z")
Platform, device version and operating system: Steam, Windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: Card says +2 per Tempering level. Weapon is tempered to level 8;… --- ## [Elementalist class does not work correctly](https://community.gemsofwar.com/t/elementalist-class-does-not-work-correctly/83711)
**Author:** [@SMax3000](https://community.gemsofwar.com/u/SMax3000)\ **Replies:** 4\ **Last updated:** [March 28, 2024, 5:39pm UTC](https://community.gemsofwar.com/t/elementalist-class-does-not-work-correctly/83711 "2024-03-28T17:39:39Z")
Platform, device version and operating system: PC/Windows Screenshot or image: https://file.io/RC2PteXNj8o9 What you were expecting to happen, and what actually happened: Ok, PVP. I and my opponent are Elementali… --- ## [Valraven appearing rates](https://community.gemsofwar.com/t/valraven-appearing-rates/83268)
**Author:** [@TonyVinci](https://community.gemsofwar.com/u/TonyVinci)\ **Replies:** 22\ **Last updated:** [March 5, 2024, 11:58pm UTC](https://community.gemsofwar.com/t/valraven-appearing-rates/83268 "2024-03-05T23:58:57Z")
Heeeyyyy Devs!!! What the hell??? Why the hell Valraven appears less often??? It appeared each 3 battles but now it appears 1/3 less often! I’ve bought 5 shops in a bounty event and I got only 16 Valravens instead of 24 … --- ## [Cosmic Dragons](https://community.gemsofwar.com/t/cosmic-dragons/83207)
**Author:** [@Balance](https://community.gemsofwar.com/u/Balance)\ **Replies:** 9\ **Last updated:** [February 3, 2024, 8:49am UTC](https://community.gemsofwar.com/t/cosmic-dragons/83207 "2024-02-03T08:49:07Z")
Hello, I have crafted 4 dragons from the cosmic eggs. All 4 of them have been the same dragon. I know that it’s random, so it’s possible to craft the same one. However, from a choice of 6, crafting the same 4 in a row d… --- ## [Dungeon Level 1 only getting Descending Stairs](https://community.gemsofwar.com/t/dungeon-level-1-only-getting-descending-stairs/78378)
**Author:** [@Kory](https://community.gemsofwar.com/u/Kory)\ **Replies:** 15\ **Last updated:** [February 2, 2024, 11:06am UTC](https://community.gemsofwar.com/t/dungeon-level-1-only-getting-descending-stairs/78378 "2024-02-02T11:06:38Z")
Platform Steam/PC What you were expecting to happen, and what actually happened: When you stay on Level 1 in the Dungeon (so you get it done as fast as possible), you ONLY get Descending Stairs in the non-trap/non-boss… --- ## [Court of Foxes pet](https://community.gemsofwar.com/t/court-of-foxes-pet/83205)
**Author:** [@cestro919](https://community.gemsofwar.com/u/cestro919)\ **Replies:** 3\ **Last updated:** [January 31, 2024, 4:06pm UTC](https://community.gemsofwar.com/t/court-of-foxes-pet/83205 "2024-01-31T16:06:27Z")
I just finished Court of Foxes pure faction lvl 500 ,best delve with no casualties 500 ,treasure hoard level 210 faction renown is 2500 but I didn’t receive the faction pet to upgrade to max level, anyone else having th… --- ## [Delve treasure (almost) reduced to zero](https://community.gemsofwar.com/t/delve-treasure-almost-reduced-to-zero/83161)
**Author:** [@grex9101](https://community.gemsofwar.com/u/grex9101)\ **Replies:** 1\ **Last updated:** [January 27, 2024, 3:13am UTC](https://community.gemsofwar.com/t/delve-treasure-almost-reduced-to-zero/83161 "2024-01-27T03:13:21Z")
Xbox Series X Delve treasure has disappeared What you were expecting to happen, and what actually happened: Went into level up the delve hoard, went to use rings etc. Some of these I had hundreds of, now I have single… --- ## [Combat not applying elemental bonus](https://community.gemsofwar.com/t/combat-not-applying-elemental-bonus/83098)
**Author:** [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Replies:** 2\ **Last updated:** [January 22, 2024, 9:03am UTC](https://community.gemsofwar.com/t/combat-not-applying-elemental-bonus/83098 "2024-01-22T09:03:30Z")
The combat pet says in geheron it gives a elemental bonus but when i make a team it doesn’t apply that pet bonus. Or does it not show it? --- ## [Please help(](https://community.gemsofwar.com/t/please-help/82553)
**Author:** [@CorvusCorax](https://community.gemsofwar.com/u/CorvusCorax)\ **Replies:** 1\ **Last updated:** [December 18, 2023, 3:30am UTC](https://community.gemsofwar.com/t/please-help/82553 "2023-12-18T03:30:28Z")
Был аккаунт на стиме. Пришлось стим переустанавливать. В результате переустановки этой пропал аккаунт. Помогите вернуть( А то с 5ого уровня начинать неохота Ну или подскажите как со стима удалить этот акк 5 уровн… --- ## [Someone stole a guild](https://community.gemsofwar.com/t/someone-stole-a-guild/82278)
**Author:** [@Golfillo](https://community.gemsofwar.com/u/Golfillo)\ **Replies:** 1\ **Last updated:** [November 21, 2023, 11:49am UTC](https://community.gemsofwar.com/t/someone-stole-a-guild/82278 "2023-11-21T11:49:54Z")
The guild “LA ARMADA B”, had a leader who had not connected for a while. He has been degraded for his inactivity by a colonel, and was later expelled for another person to take his place illegitimately. The point is th… --- ## [Soulforge is broken](https://community.gemsofwar.com/t/soulforge-is-broken/82192)
**Author:** [@FalTorPahn](https://community.gemsofwar.com/u/FalTorPahn)\ **Replies:** 7\ **Last updated:** [November 16, 2023, 1:41am UTC](https://community.gemsofwar.com/t/soulforge-is-broken/82192 "2023-11-16T01:41:44Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War please contact support here. To report a bug go here. In the Ghulvania kingdom, I’m trying to update … --- ## ["Medal of Nysha" not shown on troops](https://community.gemsofwar.com/t/medal-of-nysha-not-shown-on-troops/82189)
**Author:** [@ALP](https://community.gemsofwar.com/u/ALP)\ **Replies:** 3\ **Last updated:** [November 13, 2023, 2:46am UTC](https://community.gemsofwar.com/t/medal-of-nysha-not-shown-on-troops/82189 "2023-11-13T02:46:15Z")
Nysha medals are active in fights but not visible on team previews. EDIT: Troop preview without Nysha medals --- ## [Is Underspire supposed to just... end?](https://community.gemsofwar.com/t/is-underspire-supposed-to-just-end/82137)
**Author:** [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Replies:** 10\ **Last updated:** [November 5, 2023, 6:06pm UTC](https://community.gemsofwar.com/t/is-underspire-supposed-to-just-end/82137 "2023-11-05T18:06:51Z")
Steam/Android. After 132 rooms, I still have torches left \[including two given from my very last battle, a Treasure Guardian\], but there’s zero battles left for me to do. Every dead end has been searched and complet… --- ## [Campaign achievement](https://community.gemsofwar.com/t/campaign-achievement/82093)
**Author:** [@Johaito](https://community.gemsofwar.com/u/Johaito)\ **Replies:** 0\ **Last updated:** [November 2, 2023, 7:16pm UTC](https://community.gemsofwar.com/t/campaign-achievement/82093 "2023-11-02T19:16:15Z")
Hi Since the update of the campaign tasks, the achievement is not possible (complete 100 tasks) for new players. Please correct it. --- ## [Missing event pet](https://community.gemsofwar.com/t/missing-event-pet/82038)
**Author:** [@IsNoGud](https://community.gemsofwar.com/u/IsNoGud)\ **Replies:** 2\ **Last updated:** [October 30, 2023, 3:00pm UTC](https://community.gemsofwar.com/t/missing-event-pet/82038 "2023-10-30T15:00:42Z")
\*\*Platform, device version and operating system:\*\*Steam PC Screenshot or image: What you were expecting to happen, and what actually happened: Bought the event pet 5 times, missing one to upgrade to mythical How of… --- ## [68 Troop Cards Lost after Update](https://community.gemsofwar.com/t/68-troop-cards-lost-after-update/81940)
**Author:** [@lui-69](https://community.gemsofwar.com/u/lui-69)\ **Replies:** 2\ **Last updated:** [October 25, 2023, 9:14pm UTC](https://community.gemsofwar.com/t/68-troop-cards-lost-after-update/81940 "2023-10-25T21:14:16Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War please contact support here. To report a bug go here. After the New Update 68 of my Troops are lost a… --- ## [You forced me to leave the game](https://community.gemsofwar.com/t/you-forced-me-to-leave-the-game/81951)
**Author:** [@nzsv](https://community.gemsofwar.com/u/nzsv)\ **Replies:** 0\ **Last updated:** [October 25, 2023, 6:08pm UTC](https://community.gemsofwar.com/t/you-forced-me-to-leave-the-game/81951 "2023-10-25T18:08:14Z")
You broke the hard taskmaster trophy a long time ago. A lot of trophies and changes have been added during this time. Even the second list of trophies has started. But this one was never fixed. Although people have been … --- ## [Cant encounter merchant or angel after Battle 4 of Explore](https://community.gemsofwar.com/t/cant-encounter-merchant-or-angel-after-battle-4-of-explore/81742)
**Author:** [@DU54](https://community.gemsofwar.com/u/DU54)\ **Replies:** 15\ **Last updated:** [October 17, 2023, 11:09pm UTC](https://community.gemsofwar.com/t/cant-encounter-merchant-or-angel-after-battle-4-of-explore/81742 "2023-10-17T23:09:57Z")
From the patch note, it mentioned merchant and angel only not available after boss fights. However, people observed that it is also not available after battle 4 of explore mode. (not sure if it related to mythstone… --- ## [Hello? did my first topic get deleted?](https://community.gemsofwar.com/t/hello-did-my-first-topic-get-deleted/81722)
**Author:** [@ASmallVoice](https://community.gemsofwar.com/u/ASmallVoice)\ **Replies:** 1\ **Last updated:** [October 15, 2023, 11:55pm UTC](https://community.gemsofwar.com/t/hello-did-my-first-topic-get-deleted/81722 "2023-10-15T23:55:16Z")
did my first topic get deleted? --- ## [\[Fixed\] Ace of Runes Still Broken](https://community.gemsofwar.com/t/fixed-ace-of-runes-still-broken/80113)
**Author:** [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\ **Replies:** 6\ **Last updated:** [October 14, 2023, 12:26am UTC](https://community.gemsofwar.com/t/fixed-ace-of-runes-still-broken/80113 "2023-10-14T00:26:59Z")
I have moved this post from the post that said fixed. @Kafka I was wondering if you have any news on when my account will be fixed, I know that you and the others may be busy but any information on my account would be … --- ## [Webspinner bug](https://community.gemsofwar.com/t/webspinner-bug/81717)
**Author:** [@Doctor\_EVIL](https://community.gemsofwar.com/u/Doctor_EVIL)\ **Replies:** 2\ **Last updated:** [October 10, 2023, 9:39am UTC](https://community.gemsofwar.com/t/webspinner-bug/81717 "2023-10-10T09:39:49Z")
Hello! (Google translator) I can’t understand the Webspinner (Тенета ← rus language) card. It stands at the enemy in the arena of the first (usually in assembly with three great snakes below) and vanshititis with skulls… --- ## [Guild task no reward: explanation please](https://community.gemsofwar.com/t/guild-task-no-reward-explanation-please/51709)
**Author:** [@MikaTheBoss](https://community.gemsofwar.com/u/MikaTheBoss)\ **Replies:** 19\ **Last updated:** [September 16, 2023, 11:31pm UTC](https://community.gemsofwar.com/t/guild-task-no-reward-explanation-please/51709 "2023-09-16T23:31:22Z")
What you were expecting to happen, and what actually happened? i’m not sure. It says i collected the rewards already but i haven’t. What are the steps to make it happen again? i dont know Do you have any screenshots or… --- ## [Can't upgrade weapon](https://community.gemsofwar.com/t/cant-upgrade-weapon/81114)
**Author:** [@VickieT](https://community.gemsofwar.com/u/VickieT)\ **Replies:** 3\ **Last updated:** [August 31, 2023, 4:22am UTC](https://community.gemsofwar.com/t/cant-upgrade-weapon/81114 "2023-08-31T04:22:21Z")
Platform, device version and operating system: Xbox Screenshot or image: What you were expecting to happen, and what actually happened: I expected to be able to upgrade my weapons, unfortunately that option is not… --- ## [Hellcrag Week missing From Events screen on PS4](https://community.gemsofwar.com/t/hellcrag-week-missing-from-events-screen-on-ps4/81133)
**Author:** [@gwendo1ynn](https://community.gemsofwar.com/u/gwendo1ynn)\ **Replies:** 2\ **Last updated:** [August 30, 2023, 5:14pm UTC](https://community.gemsofwar.com/t/hellcrag-week-missing-from-events-screen-on-ps4/81133 "2023-08-30T17:14:20Z")
Platform, device version and operating system: PS4 Screenshot or image: I play on my TV and don’t have a screen shot. What you were expecting to happen, and what actually happened: \_Every Week the Kingdom is listed un… --- ## [Can't upgrade weapons](https://community.gemsofwar.com/t/cant-upgrade-weapons/81069)
**Author:** [@VickieT](https://community.gemsofwar.com/u/VickieT)\ **Replies:** 0\ **Last updated:** [August 27, 2023, 2:23pm UTC](https://community.gemsofwar.com/t/cant-upgrade-weapons/81069 "2023-08-27T14:23:00Z")
After playing for more than 6 years, i am no longer able to upgrade my weapons. When i go in to try, the camera is selected automatically with no other option available. I contacted support a month ago and they seem to … --- ## [\[Investigating\] Wrong positions after the last guild wars](https://community.gemsofwar.com/t/investigating-wrong-positions-after-the-last-guild-wars/80922)
**Author:** [@Golfillo](https://community.gemsofwar.com/u/Golfillo)\ **Replies:** 0\ **Last updated:** [August 14, 2023, 5:27pm UTC](https://community.gemsofwar.com/t/investigating-wrong-positions-after-the-last-guild-wars/80922 "2023-08-14T17:27:57Z")
The last guild wars on Xbox, we were in second place in the third drawer. That is, our final position is position 22. It is assumed that the first two must ascend to the second block (positions from 11 to 20). But, to ou… --- ## [Appeal Regarding the Suspension of My GEMS OF WAR Account](https://community.gemsofwar.com/t/appeal-regarding-the-suspension-of-my-gems-of-war-account/80850)
**Author:** [@banban](https://community.gemsofwar.com/u/banban)\ **Replies:** 0\ **Last updated:** [August 8, 2023, 8:02am UTC](https://community.gemsofwar.com/t/appeal-regarding-the-suspension-of-my-gems-of-war-account/80850 "2023-08-08T08:02:42Z")
Dear GEMS OF WAR Customer Service Team, I hope this message finds you well. I am writing to appeal the recent suspension of my account on your game, GEMS OF WAR. my I would like to clarify that I have always adhered t… --- ## [Curse not working on stealthy](https://community.gemsofwar.com/t/curse-not-working-on-stealthy/80847)
**Author:** [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Replies:** 4\ **Last updated:** [August 8, 2023, 5:26am UTC](https://community.gemsofwar.com/t/curse-not-working-on-stealthy/80847 "2023-08-08T05:26:55Z")
I am using the bane of mercy to curse all enemies then when I try to cast High king Irongut on stealthy characters I can not target thim like they aren’t cursed at all… Is this how it is supposed to work or is there a bu… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=3) [Next page](https://community.gemsofwar.com/c/support/10.md?page=5)