# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=39 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 40 --- ## [Body is limited to 32000 characters](https://community.gemsofwar.com/t/body-is-limited-to-32000-characters/22841)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 3\ **Last updated:** [September 24, 2017, 8:28am UTC](https://community.gemsofwar.com/t/body-is-limited-to-32000-characters/22841 "2017-09-24T08:28:25Z")
What you were expecting to happen, and what actually happened? Trying to add more stuff to my Arcane list, but it says that the body is limited to 32000 characters. What are the steps to make it happen again? Trying t… --- ## [Impervious trait](https://community.gemsofwar.com/t/impervious-trait/30633)
**Author:** [@Spanky313](https://community.gemsofwar.com/u/Spanky313)\ **Replies:** 6\ **Last updated:** [September 23, 2017, 10:53am UTC](https://community.gemsofwar.com/t/impervious-trait/30633 "2017-09-23T10:53:01Z")
I have a Impervious squad I use against Queen Mab which consists of Gloom Leaf, Dracos 1337, Behemoth, and Dragon Cruncher. Today i was playing against Desert Troll, Justice, Valkyrie, and Queen Mab and she mana burned … --- ## [GoW disappeared from my phone and I can't reinstall it](https://community.gemsofwar.com/t/gow-disappeared-from-my-phone-and-i-cant-reinstall-it/30564)
**Author:** [@GemsCollector](https://community.gemsofwar.com/u/GemsCollector)\ **Replies:** 4\ **Last updated:** [September 22, 2017, 7:07pm UTC](https://community.gemsofwar.com/t/gow-disappeared-from-my-phone-and-i-cant-reinstall-it/30564 "2017-09-22T19:07:21Z")
What you were expecting to happen, and what actually happened? I expected to match some gems on my phone (Huawei P8 Lite). I can’t. What are the steps to make it happen again? Well, I don’t really know and hope to ne… --- ## [Dungeon battles award no gold](https://community.gemsofwar.com/t/dungeon-battles-award-no-gold/30563)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 5\ **Last updated:** [September 22, 2017, 4:55pm UTC](https://community.gemsofwar.com/t/dungeon-battles-award-no-gold/30563 "2017-09-22T16:55:07Z")
What you were expecting to happen, and what actually happened? I fought a battle in the dungeon, and I expected to get the gold mentioned on the end-of-battle summary. Instead, nada. Souls do add correctly, by the way. … --- ## [Really bad ticketsupport](https://community.gemsofwar.com/t/really-bad-ticketsupport/30174)
**Author:** [@Broesel01](https://community.gemsofwar.com/u/Broesel01)\ **Replies:** 7\ **Last updated:** [September 21, 2017, 9:28am UTC](https://community.gemsofwar.com/t/really-bad-ticketsupport/30174 "2017-09-21T09:28:37Z")
Hey, what is this at GoW for a bad support? My ticket exists since 6 days, is always opened by the support, but no editing takes place. How long we have to wait for a response from the support? Main thing we will pay … --- ## [XboxOne: Should Blighted Lands be Missing?](https://community.gemsofwar.com/t/xboxone-should-blighted-lands-be-missing/30528)
**Author:** [@Geejayz](https://community.gemsofwar.com/u/Geejayz)\ **Replies:** 14\ **Last updated:** [September 21, 2017, 7:59am UTC](https://community.gemsofwar.com/t/xboxone-should-blighted-lands-be-missing/30528 "2017-09-21T07:59:05Z")
Hi, I’m on the XboxOne and I tried the SoulForge minigame. It says I need to complete the quests in Blighted Lands. I checked all the available kingdoms and there isn’t one with that name. Do I have to complete somet… --- ## [Devour ignoring immunity](https://community.gemsofwar.com/t/devour-ignoring-immunity/30551)
**Author:** [@Tashur](https://community.gemsofwar.com/u/Tashur)\ **Replies:** 8\ **Last updated:** [September 21, 2017, 4:50am UTC](https://community.gemsofwar.com/t/devour-ignoring-immunity/30551 "2017-09-21T04:50:44Z")
What you were expecting to happen, and what actually happened? I expected devour wouldn’t work since elemaugrim is immune GW battle. Pretty sure it was his first cast. I did battle via the combat log so I could screen… --- ## [Person removed from guild and still able to type in guild chat](https://community.gemsofwar.com/t/person-removed-from-guild-and-still-able-to-type-in-guild-chat/30445)
**Author:** [@Pew](https://community.gemsofwar.com/u/Pew)\ **Replies:** 3\ **Last updated:** [September 21, 2017, 12:09am UTC](https://community.gemsofwar.com/t/person-removed-from-guild-and-still-able-to-type-in-guild-chat/30445 "2017-09-21T00:09:17Z")
What you were expecting to happen, and what actually happened? Removed someone from the guild and yet they are still able to type in guild chat hours later. Please help. What are the steps to make it happen again? No… --- ## [iOS crashes in GW](https://community.gemsofwar.com/t/ios-crashes-in-gw/30527)
**Author:** [@Bobby](https://community.gemsofwar.com/u/Bobby)\ **Replies:** 1\ **Last updated:** [September 20, 2017, 4:28pm UTC](https://community.gemsofwar.com/t/ios-crashes-in-gw/30527 "2017-09-20T16:28:41Z")
My game is crashing multiple times per week since the recent forging update. I’m on iOS 10.3.3. The biggest problem is losing matches during Guild Wars. The software thinks I’ve quit, it registers it as a loss. This se… --- ## [VIP points for dungeon purchase?](https://community.gemsofwar.com/t/vip-points-for-dungeon-purchase/30524)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 3\ **Last updated:** [September 20, 2017, 12:39pm UTC](https://community.gemsofwar.com/t/vip-points-for-dungeon-purchase/30524 "2017-09-20T12:39:46Z")
While waiting for the in-game chat to come back online we managed to stumble over an interesting discussion topic: When buying the $4.99 dungeon offer, does it award 25 VIP points like other similar purchases do? It do… --- ## [GOW is not fun anymore...Feels like a HUGE money grab!](https://community.gemsofwar.com/t/gow-is-not-fun-anymore-feels-like-a-huge-money-grab/29664)
**Author:** [@jerry\_a](https://community.gemsofwar.com/u/jerry_a)\ **Replies:** 3\ **Last updated:** [September 19, 2017, 10:59pm UTC](https://community.gemsofwar.com/t/gow-is-not-fun-anymore-feels-like-a-huge-money-grab/29664 "2017-09-19T22:59:03Z")
I feel sorry for the new users to this game. Most of the excitement of GOW since I started playing in 2016 was getting the legendaries and even more so the Mythics…but for today’s player…if you are not lining the pockets… --- ## [Bug: Game didn't end when the enemy was dead](https://community.gemsofwar.com/t/bug-game-didnt-end-when-the-enemy-was-dead/30476)
**Author:** [@Venzael](https://community.gemsofwar.com/u/Venzael)\ **Replies:** 0\ **Last updated:** [September 19, 2017, 10:51am UTC](https://community.gemsofwar.com/t/bug-game-didnt-end-when-the-enemy-was-dead/30476 "2017-09-19T10:51:10Z")
What you were expecting to happen, and what actually happened? I expected the game to be over when the enemy had no troops left What are the steps to make it happen again? Starting team Me: Krystenax, Krystenax, Dea… --- ## [Enemy PvP stats are higher](https://community.gemsofwar.com/t/enemy-pvp-stats-are-higher/30449)
**Author:** [@Gameswalker](https://community.gemsofwar.com/u/Gameswalker)\ **Replies:** 16\ **Last updated:** [September 19, 2017, 5:42am UTC](https://community.gemsofwar.com/t/enemy-pvp-stats-are-higher/30449 "2017-09-19T05:42:35Z")
Looking at the enemy team ‘Scout’ I noticed that all of the enemy team seems to have higher stats. Queen Mab has 63 Hit points. To make the comparison correct I mirrored the enemy team exactly. My Queen only has 55 Hit … --- ## ["Internal Error" on PvP](https://community.gemsofwar.com/t/internal-error-on-pvp/30462)
**Author:** [@Zemekiss](https://community.gemsofwar.com/u/Zemekiss)\ **Replies:** 4\ **Last updated:** [September 19, 2017, 1:06am UTC](https://community.gemsofwar.com/t/internal-error-on-pvp/30462 "2017-09-19T01:06:57Z")
I seem to be getting an “Internal Error” whenever I try to enter the PvP part of the app and get booted back to the main menu since this morning. Is anyone else seeing this? It seems to be happening on two different PC… --- ## [Behemoth Not Immune to Mana Burn (PS4)](https://community.gemsofwar.com/t/behemoth-not-immune-to-mana-burn-ps4/30392)
**Author:** [@holder\_lettergo](https://community.gemsofwar.com/u/holder_lettergo)\ **Replies:** 4\ **Last updated:** [September 18, 2017, 8:08pm UTC](https://community.gemsofwar.com/t/behemoth-not-immune-to-mana-burn-ps4/30392 "2017-09-18T20:08:34Z")
I use Behemoth against the Valk/Justice/Maab combo, and it seems like since the latest patch, Behemoth’s immunity to Mana Burn has been removed. I know it was there before. Thanks. --- ## [Keep being booted and can we have a back up feature?](https://community.gemsofwar.com/t/keep-being-booted-and-can-we-have-a-back-up-feature/30450)
**Author:** [@zotar](https://community.gemsofwar.com/u/zotar)\ **Replies:** 0\ **Last updated:** [September 18, 2017, 6:26pm UTC](https://community.gemsofwar.com/t/keep-being-booted-and-can-we-have-a-back-up-feature/30450 "2017-09-18T18:26:08Z")
Hey, been playing for at least a year or two now and love the game and even love all the new added. My issues is after the update I keep getting booted out of the game and keep losing the fights I am in. I don’t care to … --- ## [Game stuck at loading](https://community.gemsofwar.com/t/game-stuck-at-loading/30426)
**Author:** [@PGSundling](https://community.gemsofwar.com/u/PGSundling)\ **Replies:** 1\ **Last updated:** [September 18, 2017, 7:58am UTC](https://community.gemsofwar.com/t/game-stuck-at-loading/30426 "2017-09-18T07:58:08Z")
What you were expecting to happen, and what actually happened? I was expecting to be able to click on tribute and get my gems What are the steps to make it happen again? reboot the phone and start GoW again Do you ha… --- ## [Impervious and Extra turn](https://community.gemsofwar.com/t/impervious-and-extra-turn/30413)
**Author:** [@asiral](https://community.gemsofwar.com/u/asiral)\ **Replies:** 7\ **Last updated:** [September 18, 2017, 2:49am UTC](https://community.gemsofwar.com/t/impervious-and-extra-turn/30413 "2017-09-18T02:49:47Z")
Impervious isnt working right. I lost a lots of battles because of this. Its frustrating. And another bug that isn work is this: the extra turn isnt work and lost alot. For the computer or defensive teams that i fight w… --- ## [\[Mobile\] Can't access chat on ISP's Wi-Fi - ports to enable?](https://community.gemsofwar.com/t/mobile-cant-access-chat-on-isps-wi-fi-ports-to-enable/30401)
**Author:** [@Meldeathor](https://community.gemsofwar.com/u/Meldeathor)\ **Replies:** 0\ **Last updated:** [September 17, 2017, 7:11pm UTC](https://community.gemsofwar.com/t/mobile-cant-access-chat-on-isps-wi-fi-ports-to-enable/30401 "2017-09-17T19:11:47Z")
Hi there, I am unable to access the GoW chat on my mobile phone when I am connected to home Wi-Fi. I live in Poland and my ISP is Orange, and this is a Neostrada Fiber 300Mbps. When I am using mobile data (Orange mobile… --- ## [Bug: Daily Deal costs 600 Nothings](https://community.gemsofwar.com/t/bug-daily-deal-costs-600-nothings/30349)
**Author:** [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Replies:** 2\ **Last updated:** [September 17, 2017, 11:20am UTC](https://community.gemsofwar.com/t/bug-daily-deal-costs-600-nothings/30349 "2017-09-17T11:20:43Z")
What you were expecting to happen, and what actually happened? Dungeon daily deal costs “600”. No label, no units of value, just “600” Nothings. Do you have any screenshots or video you want to share with us so we can … --- ## [Server problems?](https://community.gemsofwar.com/t/server-problems/30359)
**Author:** [@en9nhcet](https://community.gemsofwar.com/u/en9nhcet)\ **Replies:** 4\ **Last updated:** [September 16, 2017, 11:16pm UTC](https://community.gemsofwar.com/t/server-problems/30359 "2017-09-16T23:16:37Z")
anyone having problems loading after winning a battle today? :sob: --- ## [Error - gallery](https://community.gemsofwar.com/t/error-gallery/30356)
**Author:** [@Mixyn](https://community.gemsofwar.com/u/Mixyn)\ **Replies:** 1\ **Last updated:** [September 16, 2017, 7:22pm UTC](https://community.gemsofwar.com/t/error-gallery/30356 "2017-09-16T19:22:33Z")
Hi, I have a pics for You to add to gallery, because it is what people will see maaaany hours while playing this game. Glad to help. I’m playing in big city, on cable network. --- ## [Missing GW tickets](https://community.gemsofwar.com/t/missing-gw-tickets/30351)
**Author:** [@Crow](https://community.gemsofwar.com/u/Crow)\ **Replies:** 2\ **Last updated:** [September 16, 2017, 4:54pm UTC](https://community.gemsofwar.com/t/missing-gw-tickets/30351 "2017-09-16T16:54:52Z")
Welp sooo the game decided i have only 4 chances instead or the 5 normal ones. If rng doesn’t kill your team in 2 turns, the game crashes and now does it. How can we take this game mode seriously? Devs please fix this so… --- ## [AI Justice can choose to create skulls](https://community.gemsofwar.com/t/ai-justice-can-choose-to-create-skulls/30340)
**Author:** [@lemming3k](https://community.gemsofwar.com/u/lemming3k)\ **Replies:** 9\ **Last updated:** [September 16, 2017, 2:02pm UTC](https://community.gemsofwar.com/t/ai-justice-can-choose-to-create-skulls/30340 "2017-09-16T14:02:36Z")
What you were expecting to happen, and what actually happened? AI Justice to pick a gem colour to create + Blue. AI Justice chose to create skulls. What are the steps to make it happen again? Play against AI Justice/… --- ## [Silver Drakon, same problem as Emp K and Kraken](https://community.gemsofwar.com/t/silver-drakon-same-problem-as-emp-k-and-kraken/30320)
**Author:** [@Clark](https://community.gemsofwar.com/u/Clark)\ **Replies:** 1\ **Last updated:** [September 15, 2017, 12:53pm UTC](https://community.gemsofwar.com/t/silver-drakon-same-problem-as-emp-k-and-kraken/30320 "2017-09-15T12:53:09Z")
What you were expecting to happen, and what actually happened? This is the same issue that plagues Emp Khorvash and Kraken but in reverse. Silver Drakon casts his spell and does damage and freezes the first enemy. If t… --- ## ["Internal Error" for all guild stuff, PC AND iOS](https://community.gemsofwar.com/t/internal-error-for-all-guild-stuff-pc-and-ios/30311)
**Author:** [@woootbm](https://community.gemsofwar.com/u/woootbm)\ **Replies:** 3\ **Last updated:** [September 15, 2017, 8:32am UTC](https://community.gemsofwar.com/t/internal-error-for-all-guild-stuff-pc-and-ios/30311 "2017-09-15T08:32:26Z")
Today I was doing some guild wars on my iPhone 6s. I was in the middle of a match when I put the phone to sleep for a bit as I had to take care of some business. When I re-opened the app it crashed and said “Internal Err… --- ## [New kingdom... Not really](https://community.gemsofwar.com/t/new-kingdom-not-really/30312)
**Author:** [@MarioDaems](https://community.gemsofwar.com/u/MarioDaems)\ **Replies:** 6\ **Last updated:** [September 15, 2017, 8:00am UTC](https://community.gemsofwar.com/t/new-kingdom-not-really/30312 "2017-09-15T08:00:33Z")
What you were expecting to happen, and what actually happened? I logged in today and got “a new kingdom: ” news in the events tab. Last thing I heard, the new kingdom releases . Device: iPhone 6s What are the steps to… --- ## [Is server down on pc/steam?](https://community.gemsofwar.com/t/is-server-down-on-pc-steam/30272)
**Author:** [@en9nhcet](https://community.gemsofwar.com/u/en9nhcet)\ **Replies:** 0\ **Last updated:** [September 14, 2017, 7:44am UTC](https://community.gemsofwar.com/t/is-server-down-on-pc-steam/30272 "2017-09-14T07:44:04Z")
keep getting this --- ## [Dark Priestess spell bug](https://community.gemsofwar.com/t/dark-priestess-spell-bug/30213)
**Author:** [@Xybots87](https://community.gemsofwar.com/u/Xybots87)\ **Replies:** 6\ **Last updated:** [September 14, 2017, 3:39am UTC](https://community.gemsofwar.com/t/dark-priestess-spell-bug/30213 "2017-09-14T03:39:06Z")
What you were expecting to happen, and what actually happened? Dark Priestess spell description indicates that she drains X life from target ally. Accounting for her arcane trait, I expect actual life lost by target all… --- ## [Do dungeons ignores 50% soul, gold bonuses?](https://community.gemsofwar.com/t/do-dungeons-ignores-50-soul-gold-bonuses/30190)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 3\ **Last updated:** [September 13, 2017, 2:14am UTC](https://community.gemsofwar.com/t/do-dungeons-ignores-50-soul-gold-bonuses/30190 "2017-09-13T02:14:33Z")
Just played in the dungeon with the Merchant and had 125 gold but was only awarded 59. I noticed this last week but wasn’t sure if it was or wasn’t a bug [Previous page](https://community.gemsofwar.com/c/support/10.md?page=38) [Next page](https://community.gemsofwar.com/c/support/10.md?page=40)