# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=34 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 35 --- ## [Guild Wars defense teams keep reverting](https://community.gemsofwar.com/t/guild-wars-defense-teams-keep-reverting/32120)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 67\ **Last updated:** [December 12, 2017, 2:54pm UTC](https://community.gemsofwar.com/t/guild-wars-defense-teams-keep-reverting/32120 "2017-12-12T14:54:37Z")
What you were expecting to happen, and what actually happened? I wanted to change my Guild Wars defense team for the next day. It accepted the change, displaying the new team set. However, when the next day started, it … --- ## [\[BUG\] Scorpius didn't one shot on poison](https://community.gemsofwar.com/t/bug-scorpius-didnt-one-shot-on-poison/32920)
**Author:** [@Zugor2000](https://community.gemsofwar.com/u/Zugor2000)\ **Replies:** 1\ **Last updated:** [December 11, 2017, 4:36pm UTC](https://community.gemsofwar.com/t/bug-scorpius-didnt-one-shot-on-poison/32920 "2017-12-11T16:36:37Z")
So I had poisoned the last two troops with a Webspinner and then used Scorpius. The initial damage killed the bottom troop out right but the wolf knight above it(who yes was poisoned) survived with 5 health. This was my … --- ## [GW battles lost because of crashes](https://community.gemsofwar.com/t/gw-battles-lost-because-of-crashes/33733)
**Author:** [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Replies:** 15\ **Last updated:** [December 11, 2017, 2:57am UTC](https://community.gemsofwar.com/t/gw-battles-lost-because-of-crashes/33733 "2017-12-11T02:57:56Z")
Out of the 9 losses we have had in GW yesterday, 4 are due to the game crashing or freezing. 4 out of 9!!! How are we supposed to compete in those conditions? Another of our veterans wants to quit the game because he … --- ## [Assasin class not accessible](https://community.gemsofwar.com/t/assasin-class-not-accessible/33827)
**Author:** [@AstriX35](https://community.gemsofwar.com/u/AstriX35)\ **Replies:** 0\ **Last updated:** [December 10, 2017, 1:08am UTC](https://community.gemsofwar.com/t/assasin-class-not-accessible/33827 "2017-12-10T01:08:03Z")
What you were expecting to happen, and what actually happened? What are the steps to make it happen again? Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your p… --- ## [Why is it no longer possible to transfer Vip points?](https://community.gemsofwar.com/t/why-is-it-no-longer-possible-to-transfer-vip-points/33721)
**Author:** [@Unreal](https://community.gemsofwar.com/u/Unreal)\ **Replies:** 12\ **Last updated:** [December 8, 2017, 8:43am UTC](https://community.gemsofwar.com/t/why-is-it-no-longer-possible-to-transfer-vip-points/33721 "2017-12-08T08:43:39Z")
Two month ago i sold my Xbox one where i had a account with Vip 7 and started new on mobile.Everything was good till someone from my guild told me that if i ask the support that they could tranfer my Vip points from 1 pl… --- ## [Perdi mi cuenta](https://community.gemsofwar.com/t/perdi-mi-cuenta/33749)
**Author:** [@redhunter](https://community.gemsofwar.com/u/redhunter)\ **Replies:** 1\ **Last updated:** [December 7, 2017, 4:52am UTC](https://community.gemsofwar.com/t/perdi-mi-cuenta/33749 "2017-12-07T04:52:17Z")
Buenos días, antes q nada perdón si este no es el lugar adecuado el tema es q perdi mi cuenta esta la tenia el año pasado , registrada con el mail, noteprivesdenada@live.com pero ahora me pide la pass o código como le… --- ## [Problem with guild task rewards December 4 2017](https://community.gemsofwar.com/t/problem-with-guild-task-rewards-december-4-2017/33711)
**Author:** [@Stan](https://community.gemsofwar.com/u/Stan)\ **Replies:** 9\ **Last updated:** [December 5, 2017, 11:49pm UTC](https://community.gemsofwar.com/t/problem-with-guild-task-rewards-december-4-2017/33711 "2017-12-05T23:49:57Z")
When I logged in yesterday, I was opening my mail and was surprised to see that the only guild task reward listed was a single red task. My guild had completed about 50 of the tasks by the time I logged in, but my mail … --- ## [Cost for VIP 15?](https://community.gemsofwar.com/t/cost-for-vip-15/33699)
**Author:** [@aarons47](https://community.gemsofwar.com/u/aarons47)\ **Replies:** 3\ **Last updated:** [December 4, 2017, 10:34pm UTC](https://community.gemsofwar.com/t/cost-for-vip-15/33699 "2017-12-04T22:34:26Z")
Does anyone know the cost of VIP 15? I would appreciate an exact price. Thanks. --- ## [My character guild](https://community.gemsofwar.com/t/my-character-guild/33498)
**Author:** [@Allenharbin2004](https://community.gemsofwar.com/u/Allenharbin2004)\ **Replies:** 2\ **Last updated:** [December 4, 2017, 11:42am UTC](https://community.gemsofwar.com/t/my-character-guild/33498 "2017-12-04T11:42:43Z")
Hi on my guild screen if I select my character and view profile it says I have been a member of another guild for 720days and last seen online 207 days ago and lvl 23 I am on right now member of a different guild and lvl… --- ## [Unable to launch game.... :(](https://community.gemsofwar.com/t/unable-to-launch-game/33645)
**Author:** [@Doordash\_Support](https://community.gemsofwar.com/u/Doordash_Support)\ **Replies:** 2\ **Last updated:** [December 3, 2017, 12:59pm UTC](https://community.gemsofwar.com/t/unable-to-launch-game/33645 "2017-12-03T12:59:17Z")
Hey, so I’m trying to launch the game and it downloads an update, but then freezes at the GoW title screen with the red gem displayed just as in the forum header. I’ve tried disabling Steam cloud. What gives? :frowning: … --- ## [Incorrect Troop Stats](https://community.gemsofwar.com/t/incorrect-troop-stats/33594)
**Author:** [@Fleg](https://community.gemsofwar.com/u/Fleg)\ **Replies:** 3\ **Last updated:** [December 1, 2017, 5:13am UTC](https://community.gemsofwar.com/t/incorrect-troop-stats/33594 "2017-12-01T05:13:03Z")
Ok so I just hit lv 1400 today and was excited to receive an attack +1 boost but in my next pvp match I saw my Gorgotha with 32 attack and thought “Hang on, wasn’t it already 32?” And after checking with guildmates (lowe… --- ## [Not receiving tier rewards in PVP](https://community.gemsofwar.com/t/not-receiving-tier-rewards-in-pvp/33536)
**Author:** [@Lanny](https://community.gemsofwar.com/u/Lanny)\ **Replies:** 7\ **Last updated:** [November 30, 2017, 7:53pm UTC](https://community.gemsofwar.com/t/not-receiving-tier-rewards-in-pvp/33536 "2017-11-30T19:53:09Z")
What you were expecting to happen, and what actually happened? I noticed this morning while playing GW and regular PVP that I am not receiving the tier rewards (i.e. gold, glory chests, etc.) as I move up the ladder. Th… --- ## [Mana-granting Spell while Diseased grants full Mana](https://community.gemsofwar.com/t/mana-granting-spell-while-diseased-grants-full-mana/33570)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 3\ **Last updated:** [November 29, 2017, 11:20pm UTC](https://community.gemsofwar.com/t/mana-granting-spell-while-diseased-grants-full-mana/33570 "2017-11-29T23:20:49Z")
I have no idea if this is right or not, just an observation I made. I tried searching but did not find anything… probably wrong keywords. Anyhoooooo… --- ## [Explain this to me](https://community.gemsofwar.com/t/explain-this-to-me/33500)
**Author:** [@MrsAffects](https://community.gemsofwar.com/u/MrsAffects)\ **Replies:** 5\ **Last updated:** [November 27, 2017, 9:25pm UTC](https://community.gemsofwar.com/t/explain-this-to-me/33500 "2017-11-27T21:25:25Z")
Looks like a glitch to me. How is this even possible. --- ## [Broken button click script](https://community.gemsofwar.com/t/broken-button-click-script/33514)
**Author:** [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\ **Replies:** 0\ **Last updated:** [November 27, 2017, 4:39pm UTC](https://community.gemsofwar.com/t/broken-button-click-script/33514 "2017-11-27T16:39:50Z")
The “click and drag” Mana swapping script is also bugged. There are many uninitialized variables which may allow the “click and drag” operation to proceed without any user interaction of any kind. It most… --- ## [I have lost Gem Mastery?](https://community.gemsofwar.com/t/i-have-lost-gem-mastery/33451)
**Author:** [@slipperyelm](https://community.gemsofwar.com/u/slipperyelm)\ **Replies:** 7\ **Last updated:** [November 26, 2017, 7:04pm UTC](https://community.gemsofwar.com/t/i-have-lost-gem-mastery/33451 "2017-11-26T19:04:51Z")
What you were expecting to happen, and what actually happened? Used to be that every level I would be able to upgrade gem mastery. Ive gained like ten levels with no option to increase any gem Mastery. What are the ste… --- ## [Searching for the savegames](https://community.gemsofwar.com/t/searching-for-the-savegames/33374)
**Author:** [@xRisingSun](https://community.gemsofwar.com/u/xRisingSun)\ **Replies:** 16\ **Last updated:** [November 23, 2017, 11:44pm UTC](https://community.gemsofwar.com/t/searching-for-the-savegames/33374 "2017-11-23T23:44:34Z")
Hello everyone, Playing GoW via Steam on PC Win 7 / 64bit just because to make sure I won’t lose my char, I was thinking about to save my savegames. Well since today morning I’m searching for my savegames. But I can’t … --- ## [Give me my defense bonus points back!](https://community.gemsofwar.com/t/give-me-my-defense-bonus-points-back/33392)
**Author:** [@ralph](https://community.gemsofwar.com/u/ralph)\ **Replies:** 8\ **Last updated:** [November 23, 2017, 11:00pm UTC](https://community.gemsofwar.com/t/give-me-my-defense-bonus-points-back/33392 "2017-11-23T23:00:07Z")
One our before daily reset I set up defense teams… (which of course were reset to default) I didn’t exit the game. I played. Daily reset happened… and defense teams are at default again. I lost my bonus points. I want… --- ## ["Player already in another guild"](https://community.gemsofwar.com/t/player-already-in-another-guild/33370)
**Author:** [@marekvit](https://community.gemsofwar.com/u/marekvit)\ **Replies:** 10\ **Last updated:** [November 23, 2017, 8:04am UTC](https://community.gemsofwar.com/t/player-already-in-another-guild/33370 "2017-11-23T08:04:06Z")
Hi, I want to invite a player into our guild but the game keeps saying that he’s already in another guild. The player claims he’s not, he’s quit his guild. Even says he tried joining a random guild and leave it, but it … --- ## [Tzathoth skill bug](https://community.gemsofwar.com/t/tzathoth-skill-bug/33367)
**Author:** [@Elwynn](https://community.gemsofwar.com/u/Elwynn)\ **Replies:** 9\ **Last updated:** [November 23, 2017, 3:55am UTC](https://community.gemsofwar.com/t/tzathoth-skill-bug/33367 "2017-11-23T03:55:57Z")
What you were expecting to happen, and what actually happened? Tzathoth’s skill says 7 damage and 20% devour chance but so far it’s been 100% devour over 10 tries. What are the steps to make it happen again? Fight Tza… --- ## [Single kingdom tribute amount wrong](https://community.gemsofwar.com/t/single-kingdom-tribute-amount-wrong/33213)
**Author:** [@daveis23](https://community.gemsofwar.com/u/daveis23)\ **Replies:** 12\ **Last updated:** [November 23, 2017, 3:23am UTC](https://community.gemsofwar.com/t/single-kingdom-tribute-amount-wrong/33213 "2017-11-23T03:23:59Z")
What you were expecting to happen, and what actually happened? I expected my tribute to match the amount the kingdom says. What are the steps to make it happen again? Get a single tribute to confirm results. Ok, as a… --- ## [What is wrong with moa?](https://community.gemsofwar.com/t/what-is-wrong-with-moa/33343)
**Author:** [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Replies:** 80\ **Last updated:** [November 22, 2017, 1:45pm UTC](https://community.gemsofwar.com/t/what-is-wrong-with-moa/33343 "2017-11-22T13:45:21Z")
When i do pvp there is people using moa im defense but when i check the fight result there is no moa in the team lol very weird, i will post pic when it happen again Edit: it look like it happening on every platform be… --- ## [What is the status of](https://community.gemsofwar.com/t/what-is-the-status-of/33314)
**Author:** [@Clark](https://community.gemsofwar.com/u/Clark)\ **Replies:** 6\ **Last updated:** [November 22, 2017, 4:36am UTC](https://community.gemsofwar.com/t/what-is-the-status-of/33314 "2017-11-22T04:36:03Z")
What you were expecting to happen, and what actually happened? Click a button and it depresses but does not cause the action that the button press is supposed to cause. What are the steps to make it happen again? Devs… --- ## [Shut Bug Wars Down](https://community.gemsofwar.com/t/shut-bug-wars-down/33224)
**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\ **Replies:** 15\ **Last updated:** [November 22, 2017, 2:46am UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224 "2017-11-22T02:46:05Z")
What you were expecting to happen, and what actually happened? I expected Guild Wars Battles to be decided based on skill, strategy and artificial luck. Instead, it’s decided by skill, strategy, AI luck and which guild… --- ## [Freezing glitch?](https://community.gemsofwar.com/t/freezing-glitch/33354)
**Author:** [@Strawnyy](https://community.gemsofwar.com/u/Strawnyy)\ **Replies:** 2\ **Last updated:** [November 22, 2017, 2:36am UTC](https://community.gemsofwar.com/t/freezing-glitch/33354 "2017-11-22T02:36:34Z")
What you were expecting to happen, and what actually happened? I was expecting to go into my edit teams, and back to the map screen, and literally every time I go to do so my game freezes, and takes about 2-3 minutes to… --- ## [Flame Troll arcane issue](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313)
**Author:** [@Raphius](https://community.gemsofwar.com/u/Raphius)\ **Replies:** 7\ **Last updated:** [November 21, 2017, 1:11pm UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313 "2017-11-21T13:11:12Z")
This may have been stated already but at a quick glance didn’t see it. Anyhow, on ps4, flame troll costs blue/purple arcane to cast, also gives blue/purple arcane when you purchase him, but when you go to upgrade him co… --- ## [Flame Troll mana colors and traitstones](https://community.gemsofwar.com/t/flame-troll-mana-colors-and-traitstones/33280)
**Author:** [@D3pRe5s](https://community.gemsofwar.com/u/D3pRe5s)\ **Replies:** 8\ **Last updated:** [November 21, 2017, 5:07am UTC](https://community.gemsofwar.com/t/flame-troll-mana-colors-and-traitstones/33280 "2017-11-21T05:07:28Z")
Incredible adventures of mana colors --- ## [Issue. Game slows down after some time](https://community.gemsofwar.com/t/issue-game-slows-down-after-some-time/33305)
**Author:** [@shurikvz](https://community.gemsofwar.com/u/shurikvz)\ **Replies:** 2\ **Last updated:** [November 21, 2017, 4:33am UTC](https://community.gemsofwar.com/t/issue-game-slows-down-after-some-time/33305 "2017-11-21T04:33:13Z")
I noticed a strange behavior of GOW application. When application are running for a some time (“some time” is mean about hour or more) - its begin to slow down. Example. I run game, claim my tribute rewards - everythin… --- ## [Can't enter Explore \[Bard class bug\]](https://community.gemsofwar.com/t/cant-enter-explore-bard-class-bug/33151)
**Author:** [@Zwiezda](https://community.gemsofwar.com/u/Zwiezda)\ **Replies:** 9\ **Last updated:** [November 21, 2017, 4:30am UTC](https://community.gemsofwar.com/t/cant-enter-explore-bard-class-bug/33151 "2017-11-21T04:30:43Z")
Lately I can’t enter some Explore modes in some Kingdoms. I wanted to farm Tratistones in Zaejin and Pridelands, and both can’t load and the window with error message pops out. I play on PC. --- ## [PvP defense always resets](https://community.gemsofwar.com/t/pvp-defense-always-resets/30435)
**Author:** [@Spiro](https://community.gemsofwar.com/u/Spiro)\ **Replies:** 3\ **Last updated:** [November 20, 2017, 6:18pm UTC](https://community.gemsofwar.com/t/pvp-defense-always-resets/30435 "2017-11-20T18:18:20Z")
Hi all, What you were expecting to happen, and what actually happened the past days I’ve been running into the problem that my PvP defense always resets to my guild wars defense. The gem priorities also reset with the… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=33) [Next page](https://community.gemsofwar.com/c/support/10.md?page=35)