# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=3 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 4 --- ## [PVP point gain bug](https://community.gemsofwar.com/t/pvp-point-gain-bug/85220)
**Author:** [@nekosake](https://community.gemsofwar.com/u/nekosake)\ **Replies:** 2\ **Last updated:** [September 18, 2024, 8:16am UTC](https://community.gemsofwar.com/t/pvp-point-gain-bug/85220 "2024-09-18T08:16:46Z")
Someone in my pvp group named 七里灯火八段桥 in has some kind of bug abuse to gain mad points in pvp of over 1000 points a battle. 43 battles, 50,298 points - averaging 1170 points each battle. --- ## [Why does it say x3 when it's only x2?](https://community.gemsofwar.com/t/why-does-it-say-x3-when-its-only-x2/85175)
**Author:** [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\ **Replies:** 4\ **Last updated:** [September 17, 2024, 12:44am UTC](https://community.gemsofwar.com/t/why-does-it-say-x3-when-its-only-x2/85175 "2024-09-17T00:44:04Z")
Platform, device version and operating system: PC/Steam Why does it say x3 in the message when it’s only x2? --- ## [Xbox, Bug/Glitch, inaccurate Tribute](https://community.gemsofwar.com/t/xbox-bug-glitch-inaccurate-tribute/85195)
**Author:** [@SirLOL](https://community.gemsofwar.com/u/SirLOL)\ **Replies:** 3\ **Last updated:** [September 15, 2024, 10:14pm UTC](https://community.gemsofwar.com/t/xbox-bug-glitch-inaccurate-tribute/85195 "2024-09-15T22:14:27Z")
Platform, device version and operating system: xbox one Screenshot or image: (cannot post one. All I Have to communicate is my xbox or my phone. The screenshot would not reveal much as it does not display the required… --- ## [Increasing the kingdom's power to lvl 10 gives 1 skill, not 2](https://community.gemsofwar.com/t/increasing-the-kingdoms-power-to-lvl-10-gives-1-skill-not-2/85190)
**Author:** [@SMax3000](https://community.gemsofwar.com/u/SMax3000)\ **Replies:** 5\ **Last updated:** [September 15, 2024, 3:02pm UTC](https://community.gemsofwar.com/t/increasing-the-kingdoms-power-to-lvl-10-gives-1-skill-not-2/85190 "2024-09-15T15:02:08Z")
Platform, device version and operating system: iOS Screenshot or image: What you were expecting to happen, and what actually happened: I increased the power of the Sin of Maraj kingdom to level 10 and noticed tha… --- ## [Missing trophies PS4](https://community.gemsofwar.com/t/missing-trophies-ps4/85189)
**Author:** [@Argoth](https://community.gemsofwar.com/u/Argoth)\ **Replies:** 0\ **Last updated:** [September 14, 2024, 9:08am UTC](https://community.gemsofwar.com/t/missing-trophies-ps4/85189 "2024-09-14T09:08:53Z")
Played the game today and had the Angel pop up and offer me a ring or 100 writs. I selected the 100 writs but didn’t get the touched by an angel trophy for the encounter the angel 1 time. (Under the treasure and temptat… --- ## [Bonuses in Arena](https://community.gemsofwar.com/t/bonuses-in-arena/85014)
**Author:** [@Bizkit](https://community.gemsofwar.com/u/Bizkit)\ **Replies:** 3\ **Last updated:** [August 29, 2024, 2:10am UTC](https://community.gemsofwar.com/t/bonuses-in-arena/85014 "2024-08-29T02:10:09Z")
Troops are getting bonuses in the Arena when they shouldn’t be. For example: I drafted Fire Juggler and it receives both Mystic and Mydnight weekly bonuses. I’ve also noticed that you can draft Shiny troops in the A… --- ## [What does Glory bonus from brown guild statue contribute to?](https://community.gemsofwar.com/t/what-does-glory-bonus-from-brown-guild-statue-contribute-to/21615)
**Author:** [@Supremesis](https://community.gemsofwar.com/u/Supremesis)\ **Replies:** 3\ **Last updated:** [August 27, 2024, 12:50pm UTC](https://community.gemsofwar.com/t/what-does-glory-bonus-from-brown-guild-statue-contribute-to/21615 "2024-08-27T12:50:48Z")
So say I reach the level 50 for our brown statue and gain +1 Glory bonus, is that towards everything I gain glory with? Or just PvP on it’s own? Or just tributes? Thanks in advance guys :slight\_smile: --- ## [GoW Overheats My Laptop](https://community.gemsofwar.com/t/gow-overheats-my-laptop/10884)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 6\ **Last updated:** [August 15, 2024, 2:16pm UTC](https://community.gemsofwar.com/t/gow-overheats-my-laptop/10884 "2024-08-15T14:16:21Z")
I noticed something odd the past few weeks with Gems of War in regard to its usage. It uses a similar amount of CPU like other similar games, but the temperature of my computer gets a lot higher while playing GoW. GoW on… --- ## [Error with PVP Randomization in the Inner Ring](https://community.gemsofwar.com/t/error-with-pvp-randomization-in-the-inner-ring/84929)
**Author:** [@Pyriel](https://community.gemsofwar.com/u/Pyriel)\ **Replies:** 5\ **Last updated:** [August 14, 2024, 12:32pm UTC](https://community.gemsofwar.com/t/error-with-pvp-randomization-in-the-inner-ring/84929 "2024-08-14T12:32:07Z")
Platform, device version and operating system: PC (Steam)/Mobile Ver 8.0.0.1 Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting the PVP regions’ restrictions to be … --- ## [Immortal Aquarius available in Bay of Stars PVP despite not meeting requirements](https://community.gemsofwar.com/t/immortal-aquarius-available-in-bay-of-stars-pvp-despite-not-meeting-requirements/84866)
**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\ **Replies:** 3\ **Last updated:** [August 2, 2024, 10:49pm UTC](https://community.gemsofwar.com/t/immortal-aquarius-available-in-bay-of-stars-pvp-despite-not-meeting-requirements/84866 "2024-08-02T22:49:25Z")
Platform, device version and operating system: Android, Samsung Galaxy S22 Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting that only elf troops would be available… --- ## [How to get a weapon of an immortal?](https://community.gemsofwar.com/t/how-to-get-a-weapon-of-an-immortal/84842)
**Author:** [@saintofkillers](https://community.gemsofwar.com/u/saintofkillers)\ **Replies:** 2\ **Last updated:** [August 1, 2024, 12:16pm UTC](https://community.gemsofwar.com/t/how-to-get-a-weapon-of-an-immortal/84842 "2024-08-01T12:16:01Z")
I do pvp season, level 13 of immortal, but i dont see a weapon. Do i get it when my immortal reaches level 30? Orbwhen season ends? --- ## [New bounty troop mechanics bug?](https://community.gemsofwar.com/t/new-bounty-troop-mechanics-bug/84694)
**Author:** [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\ **Replies:** 2\ **Last updated:** [July 19, 2024, 9:04am UTC](https://community.gemsofwar.com/t/new-bounty-troop-mechanics-bug/84694 "2024-07-19T09:04:31Z")
In the example, I cast the new bounty troop hitting two purple gems with a 1 to 1 ratio yet the life given was only 61 when base was 59? How so --- ## [Backbone stream on Delta](https://community.gemsofwar.com/t/backbone-stream-on-delta/84621)
**Author:** [@Etiger](https://community.gemsofwar.com/u/Etiger)\ **Replies:** 0\ **Last updated:** [July 11, 2024, 4:15am UTC](https://community.gemsofwar.com/t/backbone-stream-on-delta/84621 "2024-07-11T04:15:32Z")
Has anyone tried to stream gameplay over delta wi-fi on flights? Is it strong enough to stream. I know from experience that you need to have a pretty good signal to connect. --- ## [Are monoliths supposed to be removed by stun?](https://community.gemsofwar.com/t/are-monoliths-supposed-to-be-removed-by-stun/84552)
**Author:** [@Sylwani](https://community.gemsofwar.com/u/Sylwani)\ **Replies:** 2\ **Last updated:** [July 2, 2024, 11:17pm UTC](https://community.gemsofwar.com/t/are-monoliths-supposed-to-be-removed-by-stun/84552 "2024-07-02T23:17:54Z")
Just noticed doing mist of scales blood frenzy. I always take a full spell shield monolith there to deal with takshaka which WILL double 1 shot you if you dont. Then i noticed that elementalist stun seems to remove spel… --- ## [I am not in the pvp league of the person who is #1 in my pvp league](https://community.gemsofwar.com/t/i-am-not-in-the-pvp-league-of-the-person-who-is-1-in-my-pvp-league/84546)
**Author:** [@Crickett](https://community.gemsofwar.com/u/Crickett)\ **Replies:** 3\ **Last updated:** [July 2, 2024, 6:26pm UTC](https://community.gemsofwar.com/t/i-am-not-in-the-pvp-league-of-the-person-who-is-1-in-my-pvp-league/84546 "2024-07-02T18:26:22Z")
Platform, device version and operating system: Xbox One Screenshot or image: What you were expecting to happen, and what actually happened: I expect to be in the pvp league of the people who are in my pvp league… --- ## [Sentinel unlock?](https://community.gemsofwar.com/t/sentinel-unlock/83841)
**Author:** [@Lucien](https://community.gemsofwar.com/u/Lucien)\ **Replies:** 15\ **Last updated:** [June 20, 2024, 9:03am UTC](https://community.gemsofwar.com/t/sentinel-unlock/83841 "2024-06-20T09:03:35Z")
hi, can someone link me to how the sentinels unlock please. i know dead ends in underspire but thats all i know. thank you --- ## [Pets unobtainable](https://community.gemsofwar.com/t/pets-unobtainable/79493)
**Author:** [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\ **Replies:** 60\ **Last updated:** [June 19, 2024, 2:19am UTC](https://community.gemsofwar.com/t/pets-unobtainable/79493 "2024-06-19T02:19:16Z")
What’s going on with those missing pets that we can’t have? I’m talking about several old campaign pets that never appeared again. Not even for sale. Can we have an explanation from the team? @Bramble @Jeto @OminousGMa… --- ## [Game Crashes a lot recently :(](https://community.gemsofwar.com/t/game-crashes-a-lot-recently/15394)
**Author:** [@Virginia1984](https://community.gemsofwar.com/u/Virginia1984)\ **Replies:** 4\ **Last updated:** [June 15, 2024, 1:54pm UTC](https://community.gemsofwar.com/t/game-crashes-a-lot-recently/15394 "2024-06-15T13:54:37Z")
The game has crashed on me a lot recently and my moms Here on Steam 3 times today and twice yesterday. I have seen in global chat that people are having issues on mobile as well. The message block pops up and says Gems… --- ## [Adventure board/game reset](https://community.gemsofwar.com/t/adventure-board-game-reset/79244)
**Author:** [@ripper6555](https://community.gemsofwar.com/u/ripper6555)\ **Replies:** 11\ **Last updated:** [May 23, 2024, 3:41pm UTC](https://community.gemsofwar.com/t/adventure-board-game-reset/79244 "2024-05-23T15:41:02Z")
Happening again ! Several of players in my guild including myself are getting kicked out of game when doing adventure board…This issue was mentioned in bug fixes in latest update…To be fair problem did seem to be fixed b… --- ## [Trying to log into account from a pc in a different country](https://community.gemsofwar.com/t/trying-to-log-into-account-from-a-pc-in-a-different-country/84364)
**Author:** [@bigdaddio](https://community.gemsofwar.com/u/bigdaddio)\ **Replies:** 0\ **Last updated:** [June 3, 2024, 10:37pm UTC](https://community.gemsofwar.com/t/trying-to-log-into-account-from-a-pc-in-a-different-country/84364 "2024-06-03T22:37:00Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War please contact support here. To report a bug go here. Describe your issue: Hey All, I am going to Eu… --- ## [Whitehelm - Kingdom Pass Rewards not unlocking](https://community.gemsofwar.com/t/whitehelm-kingdom-pass-rewards-not-unlocking/84351)
**Author:** [@FallingTea](https://community.gemsofwar.com/u/FallingTea)\ **Replies:** 1\ **Last updated:** [June 2, 2024, 4:52pm UTC](https://community.gemsofwar.com/t/whitehelm-kingdom-pass-rewards-not-unlocking/84351 "2024-06-02T16:52:53Z")
Platform - Playstation 5 I was moving along the free side (left side) of the Whitehelm Kingdom Pass. I got an option to purchase the Kingdom Pass Level for 100 gems. I expected this would unlock the Kingdom Pass reward … --- ## [How to Build a Competitive PvP Team in Gems of War?](https://community.gemsofwar.com/t/how-to-build-a-competitive-pvp-team-in-gems-of-war/84297)
**Author:** [@Aliambere](https://community.gemsofwar.com/u/Aliambere)\ **Replies:** 1\ **Last updated:** [May 29, 2024, 12:24pm UTC](https://community.gemsofwar.com/t/how-to-build-a-competitive-pvp-team-in-gems-of-war/84297 "2024-05-29T12:24:35Z")
Hey guys! :innocent: Recently, I have been playing Gems :blush: of War for a while now and really enjoy the game. Lately, I have been trying to improve my performance in PvP, but I am having trouble building a team that… --- ## [I bought the campaign pass and unlocked the weapon but it never went to inventory](https://community.gemsofwar.com/t/i-bought-the-campaign-pass-and-unlocked-the-weapon-but-it-never-went-to-inventory/84131)
**Author:** [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Replies:** 4\ **Last updated:** [May 16, 2024, 3:57am UTC](https://community.gemsofwar.com/t/i-bought-the-campaign-pass-and-unlocked-the-weapon-but-it-never-went-to-inventory/84131 "2024-05-16T03:57:42Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War please contact support here. To report a bug go here. I bought the campaign pass and unlocked the wea… --- ## [Jarnvisa (Shiny) Spell](https://community.gemsofwar.com/t/jarnvisa-shiny-spell/84043)
**Author:** [@Stroganrog](https://community.gemsofwar.com/u/Stroganrog)\ **Replies:** 2\ **Last updated:** [May 4, 2024, 5:48am UTC](https://community.gemsofwar.com/t/jarnvisa-shiny-spell/84043 "2024-05-04T05:48:19Z")
Jarnvisa’s (Shiny) Spell - it should say and do “Then create 3 Blue Gems…”, right? Or is it 2 Blue Gems? Thank you. --- ## [Glory in Campaign Tasks - PC](https://community.gemsofwar.com/t/glory-in-campaign-tasks-pc/80314)
**Author:** [@SpiritOfBlooski](https://community.gemsofwar.com/u/SpiritOfBlooski)\ **Replies:** 21\ **Last updated:** [April 29, 2024, 9:29pm UTC](https://community.gemsofwar.com/t/glory-in-campaign-tasks-pc/80314 "2024-04-29T21:29:17Z")
The first task is to earn glory in an battle, except training. I earned glory in adventure board battles and it doesn’t show up or count it. --- ## [Where is the wrench icon for deleting?](https://community.gemsofwar.com/t/where-is-the-wrench-icon-for-deleting/83934)
**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Replies:** 8\ **Last updated:** [April 26, 2024, 9:48am UTC](https://community.gemsofwar.com/t/where-is-the-wrench-icon-for-deleting/83934 "2024-04-26T09:48:50Z")
I received this message from support: Hello, Welcome to Gems of War Support! I’m Jeto and I’ll be helping you today. You can delete any threads or comments within a thread you have created by clicking on the little wr… --- ## [Ticket submitted over a week need help](https://community.gemsofwar.com/t/ticket-submitted-over-a-week-need-help/83921)
**Author:** [@Drax1O1](https://community.gemsofwar.com/u/Drax1O1)\ **Replies:** 0\ **Last updated:** [April 20, 2024, 8:53pm UTC](https://community.gemsofwar.com/t/ticket-submitted-over-a-week-need-help/83921 "2024-04-20T20:53:45Z")
I turned in a ticket a week ago and received the response saying it would take 3 - 5 business days and it’s over that . Usually it doesn’t take this long. HELP !! Ticket # 134805 --- ## [Account recovery. Plz](https://community.gemsofwar.com/t/account-recovery-plz/83898)
**Author:** [@Mykaltin42rus](https://community.gemsofwar.com/u/Mykaltin42rus)\ **Replies:** 1\ **Last updated:** [April 17, 2024, 10:28pm UTC](https://community.gemsofwar.com/t/account-recovery-plz/83898 "2024-04-17T22:28:58Z")
Добрый день. Проблема заключается вот в чëм, сегодня не смог зайти в игру используя мобильный интернет, была ошибка пытался сбрасывать в течение 15-20 мин, но без результаьно , в итоге решил ПЕРЕУСТАНОВИТЬ игру Пос… --- ## [Support Request](https://community.gemsofwar.com/t/support-request/83784)
**Author:** [@ViRUSfromMARS](https://community.gemsofwar.com/u/ViRUSfromMARS)\ **Replies:** 5\ **Last updated:** [April 14, 2024, 10:57pm UTC](https://community.gemsofwar.com/t/support-request/83784 "2024-04-14T22:57:12Z")
Hello. I submitted a support request 11 days ago and I haven’t heard anything back. I’m just wondering if my request has got lost as it said 3-5 days when i submitted it. Thanks. My ticket is #134568 --- ## [Wand of stars, other 3 troops dead got 15 extra turns in PvP](https://community.gemsofwar.com/t/wand-of-stars-other-3-troops-dead-got-15-extra-turns-in-pvp/83804)
**Author:** [@Sotoria](https://community.gemsofwar.com/u/Sotoria)\ **Replies:** 9\ **Last updated:** [April 7, 2024, 5:52am UTC](https://community.gemsofwar.com/t/wand-of-stars-other-3-troops-dead-got-15-extra-turns-in-pvp/83804 "2024-04-07T05:52:02Z")
FIX YOUR GAME. Is it that hard to not ruin your own game? [Previous page](https://community.gemsofwar.com/c/support/10.md?page=2) [Next page](https://community.gemsofwar.com/c/support/10.md?page=4)