# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=22 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 23 --- ## [I seem to be stuck in bonestorm!](https://community.gemsofwar.com/t/i-seem-to-be-stuck-in-bonestorm/41943)
**Author:** [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Replies:** 21\ **Last updated:** [July 5, 2018, 4:37pm UTC](https://community.gemsofwar.com/t/i-seem-to-be-stuck-in-bonestorm/41943 "2018-07-05T16:37:51Z")
Since a match yesterday that I ended during a bonestorm I seem to be getting a ridiculous amount of skulls dropping. I play on 2 different Xboxes and on both it is this way. Anyone else having this happen? It definitely … --- ## [Daily rewards missing](https://community.gemsofwar.com/t/daily-rewards-missing/42012)
**Author:** [@baXs](https://community.gemsofwar.com/u/baXs)\ **Replies:** 2\ **Last updated:** [July 5, 2018, 12:21am UTC](https://community.gemsofwar.com/t/daily-rewards-missing/42012 "2018-07-05T00:21:49Z")
What you were expecting to happen, and what actually happened? When I start the game, I get noticed about the daily rewards, but the mail does not arrived in my ingame inbox. So the reward for 4th July and the second r… --- ## [Error when accepting Guild Invite](https://community.gemsofwar.com/t/error-when-accepting-guild-invite/41940)
**Author:** [@ARZ](https://community.gemsofwar.com/u/ARZ)\ **Replies:** 0\ **Last updated:** [July 3, 2018, 4:15pm UTC](https://community.gemsofwar.com/t/error-when-accepting-guild-invite/41940 "2018-07-03T16:15:36Z")
I am not part of a guild, but every time I accept an invite from “Back & Blackstone” on the XBox, I get an error that says “Join by invite only”, then it the email goes to my completed items, but i’m not in the guild. W… --- ## [Didn't get Tier Reward](https://community.gemsofwar.com/t/didnt-get-tier-reward/41908)
**Author:** [@SpiritOfBlooski](https://community.gemsofwar.com/u/SpiritOfBlooski)\ **Replies:** 0\ **Last updated:** [July 3, 2018, 3:45am UTC](https://community.gemsofwar.com/t/didnt-get-tier-reward/41908 "2018-07-03T03:45:31Z")
Has anyone else had the problem that after reaching a PVP Tier that the mail with the reward didn’t come thru? Usually, I check right after and the mail is there immediately. But last week going to Tier 3 there was no … --- ## [Missing Assets in PS4](https://community.gemsofwar.com/t/missing-assets-in-ps4/41861)
**Author:** [@Lippi](https://community.gemsofwar.com/u/Lippi)\ **Replies:** 0\ **Last updated:** [July 2, 2018, 9:13am UTC](https://community.gemsofwar.com/t/missing-assets-in-ps4/41861 "2018-07-02T09:13:30Z")
Missing: all orbs, all ingots, 13 armours and all summoning stones in the forge. I already reinstalled the game but the problem continues. --- ## [Glitch please fix tesla guy won't die](https://community.gemsofwar.com/t/glitch-please-fix-tesla-guy-wont-die/41847)
**Author:** [@Earnham](https://community.gemsofwar.com/u/Earnham)\ **Replies:** 3\ **Last updated:** [July 1, 2018, 11:53pm UTC](https://community.gemsofwar.com/t/glitch-please-fix-tesla-guy-wont-die/41847 "2018-07-01T23:53:51Z")
Has anyone else experienced this or is this a hack from this dude. I can not recreate it because I don’t have dawnbringer. I believe it it something to do with 20% reduced damage from bard class. --- ## [Issues with chat and the troops menu (xbox one)](https://community.gemsofwar.com/t/issues-with-chat-and-the-troops-menu-xbox-one/41723)
**Author:** [@dujas](https://community.gemsofwar.com/u/dujas)\ **Replies:** 0\ **Last updated:** [June 29, 2018, 5:03am UTC](https://community.gemsofwar.com/t/issues-with-chat-and-the-troops-menu-xbox-one/41723 "2018-06-29T05:03:48Z")
I hope someone reads these. I’ve mentioned one of these issues before. These are somewhat minor and it would be a pain to do a bug report for each of these, plus I don’t have any good method of taking a picture of my s… --- ## [Power level is bugging](https://community.gemsofwar.com/t/power-level-is-bugging/41626)
**Author:** [@natsugaya](https://community.gemsofwar.com/u/natsugaya)\ **Replies:** 8\ **Last updated:** [July 1, 2018, 12:14pm UTC](https://community.gemsofwar.com/t/power-level-is-bugging/41626 "2018-07-01T12:14:51Z")
Hello I was sent here Gem of wars support site to solve a problem about a kingdom. The other day I tried to reach level 2 by unlocking a trait on 4 troops. I did it. But it’s still write 0/4. And the worst part for a n… --- ## [Barrier and Entangled not working](https://community.gemsofwar.com/t/barrier-and-entangled-not-working/41678)
**Author:** [@Kraajj](https://community.gemsofwar.com/u/Kraajj)\ **Replies:** 3\ **Last updated:** [June 30, 2018, 9:51pm UTC](https://community.gemsofwar.com/t/barrier-and-entangled-not-working/41678 "2018-06-30T21:51:55Z")
Playing on XB1…Barrier and entangled does not seem to always stop damage (esp. when Doomskulls are triggered) have lost multiple games due to these effects not triggering as intended. UsingSpring Imp and 3 Cockatrice for… --- ## [An asset is corrupted](https://community.gemsofwar.com/t/an-asset-is-corrupted/41719)
**Author:** [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Replies:** 3\ **Last updated:** [June 29, 2018, 6:50am UTC](https://community.gemsofwar.com/t/an-asset-is-corrupted/41719 "2018-06-29T06:50:23Z")
What you were expecting to happen, and what actually happened? See screenshot. What are the steps to make it happen again? Try to play in PVP or any modes… Do you have any screenshots or video you want to share with … --- ## [Проблема с аккаунтом](https://community.gemsofwar.com/t/topic/41650)
**Author:** [@bonus](https://community.gemsofwar.com/u/bonus)\ **Replies:** 4\ **Last updated:** [June 27, 2018, 7:07pm UTC](https://community.gemsofwar.com/t/topic/41650 "2018-06-27T19:07:01Z")
Уважаемые модераторы и игороки!Что делать,если привязка к аккаунту не прошла и слетел весь игровой процесс?Играл 3 месяца,сделал хорошую команду и тут бах обновление ,захожу на акк а мне пишет что то типа того что тако… --- ## [End of Battle Bug - game frozen](https://community.gemsofwar.com/t/end-of-battle-bug-game-frozen/41606)
**Author:** [@Takreem](https://community.gemsofwar.com/u/Takreem)\ **Replies:** 0\ **Last updated:** [June 26, 2018, 1:03pm UTC](https://community.gemsofwar.com/t/end-of-battle-bug-game-frozen/41606 "2018-06-26T13:03:00Z")
Just FYI - occurred during PVP battle What you were expecting to happen, and what actually happened? Had defeated three troops (Deep Borer, Bombot, Royal Engineer ) and was about to defeat final troop (Bombot). Royal E… --- ## [\[BUG\] Only 4 fights in Guild Wars and connection problems](https://community.gemsofwar.com/t/bug-only-4-fights-in-guild-wars-and-connection-problems/41602)
**Author:** [@Eolric](https://community.gemsofwar.com/u/Eolric)\ **Replies:** 0\ **Last updated:** [June 26, 2018, 10:18am UTC](https://community.gemsofwar.com/t/bug-only-4-fights-in-guild-wars-and-connection-problems/41602 "2018-06-26T10:18:08Z")
Hi. I play on PC. I did only 4 fights in Guild Wars today, and I won each of them, but I can’t make the 5th fight. Seemingly, I would have make 5 fights, and lose one of them. But my profile page shows I have no defeat t… --- ## [Pet problems ps4](https://community.gemsofwar.com/t/pet-problems-ps4/41568)
**Author:** [@toljazn](https://community.gemsofwar.com/u/toljazn)\ **Replies:** 1\ **Last updated:** [June 25, 2018, 10:39am UTC](https://community.gemsofwar.com/t/pet-problems-ps4/41568 "2018-06-25T10:39:25Z")
I already made a post earlier about a pet not triggering…now I started a pet battle less than 30 minutes ago and there is currently only 2 minutes left…I already went through all 8 rounds but something is off with pets t… --- ## [GoW extremely Laggy and constantly crashing](https://community.gemsofwar.com/t/gow-extremely-laggy-and-constantly-crashing/41448)
**Author:** [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Replies:** 22\ **Last updated:** [June 25, 2018, 5:45am UTC](https://community.gemsofwar.com/t/gow-extremely-laggy-and-constantly-crashing/41448 "2018-06-25T05:45:59Z")
Every time i play it takes forever to load, it freezes in fights and bluescreens on Me, anyone else having this issue? --- ## [Phone goes to sleep](https://community.gemsofwar.com/t/phone-goes-to-sleep/41430)
**Author:** [@Zerbious](https://community.gemsofwar.com/u/Zerbious)\ **Replies:** 8\ **Last updated:** [June 25, 2018, 12:20am UTC](https://community.gemsofwar.com/t/phone-goes-to-sleep/41430 "2018-06-25T00:20:57Z")
I’ve searched the forums on the topic and I have only found the opposite issue. When I am playing the game on mobile, during long cascades by the enemy or times I take a moment to do things, my phone will go to sleep in… --- ## [Not achievable yet task!](https://community.gemsofwar.com/t/not-achievable-yet-task/41547)
**Author:** [@Vader\_20](https://community.gemsofwar.com/u/Vader_20)\ **Replies:** 12\ **Last updated:** [June 24, 2018, 9:44pm UTC](https://community.gemsofwar.com/t/not-achievable-yet-task/41547 "2018-06-24T21:44:50Z")
There shouldn’t be that many tasks that not achievable yet. Out of 33 Kingdoms I’m only able to complete 12 to the next level. Adana (LEVEL 8 TO LEVEL 9) Unlock the Mechanist class (1/1) Unlock 3 Traits on 16 Adana t… --- ## [Access to legendary weapons without the required masteries?](https://community.gemsofwar.com/t/access-to-legendary-weapons-without-the-required-masteries/41536)
**Author:** [@Karthor](https://community.gemsofwar.com/u/Karthor)\ **Replies:** 0\ **Last updated:** [June 24, 2018, 6:25pm UTC](https://community.gemsofwar.com/t/access-to-legendary-weapons-without-the-required-masteries/41536 "2018-06-24T18:25:07Z")
First I don’t know if this a bug or error, but according to other players are my masteries much to low. Since the last big update I posses several legendary weapons within my backpack. So I posses the Bronzelock Pistol,… --- ## [Getting a black screen on Wine environment](https://community.gemsofwar.com/t/getting-a-black-screen-on-wine-environment/41507)
**Author:** [@Dinir](https://community.gemsofwar.com/u/Dinir)\ **Replies:** 0\ **Last updated:** [June 24, 2018, 9:23am UTC](https://community.gemsofwar.com/t/getting-a-black-screen-on-wine-environment/41507 "2018-06-24T09:23:46Z")
I run this game on linux using wine and Steam for Windows. I have installed wine 3.11-1 glibc 2.27-3. The game launches and shows the logo screens, but after that the game goes black. I can hear sounds and blindly inte… --- ## [Adjunto mi please](https://community.gemsofwar.com/t/adjunto-mi-please/41494)
**Author:** [@Josetog](https://community.gemsofwar.com/u/Josetog)\ **Replies:** 2\ **Last updated:** [June 23, 2018, 11:57pm UTC](https://community.gemsofwar.com/t/adjunto-mi-please/41494 "2018-06-23T23:57:24Z")
92hnmkmzy Tha Is my code, please add me --- ## [Has the drop rates of Pet Gnomes been changed?](https://community.gemsofwar.com/t/has-the-drop-rates-of-pet-gnomes-been-changed/40399)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 23\ **Last updated:** [June 23, 2018, 5:07am UTC](https://community.gemsofwar.com/t/has-the-drop-rates-of-pet-gnomes-been-changed/40399 "2018-06-23T05:07:37Z")
Our guild is finding a lot less Pet Gnomes than before. I just wonder if their drop rates got changed? --- ## [Individual icons on guild roster](https://community.gemsofwar.com/t/individual-icons-on-guild-roster/41413)
**Author:** [@Cadowse](https://community.gemsofwar.com/u/Cadowse)\ **Replies:** 2\ **Last updated:** [June 22, 2018, 8:07am UTC](https://community.gemsofwar.com/t/individual-icons-on-guild-roster/41413 "2018-06-22T08:07:31Z")
How do I create icons for myself in the guild roster? --- ## [Pet Gnome During Pet Event Crashes Game](https://community.gemsofwar.com/t/pet-gnome-during-pet-event-crashes-game/41261)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 1\ **Last updated:** [June 20, 2018, 3:08pm UTC](https://community.gemsofwar.com/t/pet-gnome-during-pet-event-crashes-game/41261 "2018-06-20T15:08:49Z")
What you were expecting to happen, and what actually happened? Kill a pet gnome during a pet event for 2 white pet food. Instead game frozen on weird looking screen. What are the steps to make it happen again? Get a … --- ## [Machanist Level 40 Talents](https://community.gemsofwar.com/t/machanist-level-40-talents/41249)
**Author:** [@SpinelesS](https://community.gemsofwar.com/u/SpinelesS)\ **Replies:** 1\ **Last updated:** [June 20, 2018, 9:10am UTC](https://community.gemsofwar.com/t/machanist-level-40-talents/41249 "2018-06-20T09:10:22Z")
Talents are new so I’m not sure if I’m missing something here or not but the three Talents for level 40 for Mechanist Are: Gift Of Fire All Red Allies gain 1 Magic. Gale Force All Yellow Allies gain 2 attack. Mentor A… --- ## [Can't load invasion battle on mobile](https://community.gemsofwar.com/t/cant-load-invasion-battle-on-mobile/41109)
**Author:** [@oodumboo](https://community.gemsofwar.com/u/oodumboo)\ **Replies:** 8\ **Last updated:** [June 19, 2018, 8:05pm UTC](https://community.gemsofwar.com/t/cant-load-invasion-battle-on-mobile/41109 "2018-06-19T20:05:29Z")
What you were expecting to happen, and what actually happened? Unable to enter invasion battle. The screen just shows the loading screen. Have waited for 2 hours (went afk cos working) and came back and it is still load… --- ## [Our GM rage booted everyone. What can we do?](https://community.gemsofwar.com/t/our-gm-rage-booted-everyone-what-can-we-do/41130)
**Author:** [@WyomingPixel](https://community.gemsofwar.com/u/WyomingPixel)\ **Replies:** 31\ **Last updated:** [June 19, 2018, 1:53pm UTC](https://community.gemsofwar.com/t/our-gm-rage-booted-everyone-what-can-we-do/41130 "2018-06-19T13:53:34Z")
Our GM was mad at being asked why she was treating an adult like a child. She booted everyone in 2 full guilds. Innocent people that have spent lots of time, energy, money, and care into building up guilds got booted. Ca… --- ## [Runepriest hero class?](https://community.gemsofwar.com/t/runepriest-hero-class/41096)
**Author:** [@Avathar](https://community.gemsofwar.com/u/Avathar)\ **Replies:** 8\ **Last updated:** [June 19, 2018, 3:16am UTC](https://community.gemsofwar.com/t/runepriest-hero-class/41096 "2018-06-19T03:16:26Z")
Just realized there’s a new quest available in Khaziel to unlock the Runepriest hero class, was this intended? The quests play normally, but once you unlock it then it doesn’t show up in the hero class selection menu, we… --- ## [Did not receive Portal 10 rewards](https://community.gemsofwar.com/t/did-not-receive-portal-10-rewards/41111)
**Author:** [@Zoso](https://community.gemsofwar.com/u/Zoso)\ **Replies:** 6\ **Last updated:** [June 18, 2018, 7:09pm UTC](https://community.gemsofwar.com/t/did-not-receive-portal-10-rewards/41111 "2018-06-18T19:09:49Z")
My guild on the Xbox platform completed Portal 10 last evening before reset, however those of us not online did not receive the rewards this morning in our in game mail. Please advise. --- ## [Account in use "deactivated"](https://community.gemsofwar.com/t/account-in-use-deactivated/41110)
**Author:** [@Enever](https://community.gemsofwar.com/u/Enever)\ **Replies:** 2\ **Last updated:** [June 18, 2018, 12:45pm UTC](https://community.gemsofwar.com/t/account-in-use-deactivated/41110 "2018-06-18T12:45:54Z")
What you were expecting to happen, and what actually happened? Nothing wrong is happening, I guess, only that my invite code is ENEVER\_UVLQ\_DEACTIVATED, which is kind of strange. It is there for quite some time, I did n… --- ## [Strength buff during a debuff](https://community.gemsofwar.com/t/strength-buff-during-a-debuff/41052)
**Author:** [@DonLothar](https://community.gemsofwar.com/u/DonLothar)\ **Replies:** 3\ **Last updated:** [June 18, 2018, 4:14am UTC](https://community.gemsofwar.com/t/strength-buff-during-a-debuff/41052 "2018-06-18T04:14:40Z")
I’m not sure if this is a bug or a feature request: When a character is hit with an entangle their Strength goes to zero. Then if they get a strength bonus, their strength remains zero and when the entangle wears off, … [Previous page](https://community.gemsofwar.com/c/support/10.md?page=21) [Next page](https://community.gemsofwar.com/c/support/10.md?page=23)