# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=2 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 3 --- ## [\[Reported\] Can't post any link in announcements](https://community.gemsofwar.com/t/reported-cant-post-any-link-in-announcements/87527)
**Author:** [@Lady\_Alfhild](https://community.gemsofwar.com/u/Lady_Alfhild)\ **Replies:** 6\ **Last updated:** [April 14, 2025, 10:22pm UTC](https://community.gemsofwar.com/t/reported-cant-post-any-link-in-announcements/87527 "2025-04-14T22:22:01Z")
PC win 10 I can’t post guild server in announcements anymore or in the future ToD map. I just noticed as GM. I was preparing for tomorrow… Please take a look at this --- ## [I want my account fully deleted](https://community.gemsofwar.com/t/i-want-my-account-fully-deleted/87464)
**Author:** [@ThaSneakyNinja](https://community.gemsofwar.com/u/ThaSneakyNinja)\ **Replies:** 3\ **Last updated:** [April 1, 2025, 12:57am UTC](https://community.gemsofwar.com/t/i-want-my-account-fully-deleted/87464 "2025-04-01T00:57:44Z")
I don’t like anything of gems of war anymore I banned from chat and the the bullies still remain in global chat rooms it pointless for me to play the events I got all troops and weapons that made this game fun for a… --- ## [DLC Trophy Pack 7](https://community.gemsofwar.com/t/dlc-trophy-pack-7/87409)
**Author:** [@Vzhik](https://community.gemsofwar.com/u/Vzhik)\ **Replies:** 0\ **Last updated:** [March 26, 2025, 8:05am UTC](https://community.gemsofwar.com/t/dlc-trophy-pack-7/87409 "2025-03-26T08:05:37Z")
Hello, please tell me how can I get this achievement Defender Win a PvP Defence battle, platform ps5 nick PSN Sasha-shik, Thank you! --- ## [Missing troops (Baldr)](https://community.gemsofwar.com/t/missing-troops-baldr/87184)
**Author:** [@FobiddenGem](https://community.gemsofwar.com/u/FobiddenGem)\ **Replies:** 0\ **Last updated:** [February 22, 2025, 8:45am UTC](https://community.gemsofwar.com/t/missing-troops-baldr/87184 "2025-02-22T08:45:12Z")
Troop/s have gone missing from my Invasion team until yesterday i had severel Baldrs now says i own only 1 just to note i have not ascended any troops and guess this was either done on purpose or a bug! Has anyone notic… --- ## [Visual marks for gnomes](https://community.gemsofwar.com/t/visual-marks-for-gnomes/86901)
**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Replies:** 5\ **Last updated:** [January 12, 2025, 4:56pm UTC](https://community.gemsofwar.com/t/visual-marks-for-gnomes/86901 "2025-01-12T16:56:19Z")
Platform, device version and operating system: Windows 10 x64 Screenshot or image: What you were expecting to happen, and what actually happened: I have too much treasure keys, so I started to spend them. And almo… --- ## [Something wrong with todays faction assault](https://community.gemsofwar.com/t/something-wrong-with-todays-faction-assault/86850)
**Author:** [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\ **Replies:** 8\ **Last updated:** [January 8, 2025, 12:45am UTC](https://community.gemsofwar.com/t/something-wrong-with-todays-faction-assault/86850 "2025-01-08T00:45:00Z")
Platform, device version and operating system: Steam/PC Screenshot or image: What you were expecting to happen, and what actually happened: Played the first room in the Faction assault and instead of being able t … --- ## [\[Contact Support\] Перса вернуть бы](https://community.gemsofwar.com/t/contact-support/86673)
**Author:** [@HeaDShoTT](https://community.gemsofwar.com/u/HeaDShoTT)\ **Replies:** 3\ **Last updated:** [December 19, 2024, 6:31am UTC](https://community.gemsofwar.com/t/contact-support/86673 "2024-12-19T06:31:59Z")
Здравствуйте. Восстановите перса.. --- ## [Disable controller vibration function](https://community.gemsofwar.com/t/disable-controller-vibration-function/86638)
**Author:** [@lindenhoch](https://community.gemsofwar.com/u/lindenhoch)\ **Replies:** 2\ **Last updated:** [December 13, 2024, 11:07pm UTC](https://community.gemsofwar.com/t/disable-controller-vibration-function/86638 "2024-12-13T23:07:46Z")
I’m playing on PS5, recently switched from PS4. It seems I need to disable vibration every time I log in. Isn’t it possible to save the selected game features? On the PS4 the settings carried over for each login. Screen… --- ## [Kingdom Pass Icons Appearing in Troop Preview](https://community.gemsofwar.com/t/kingdom-pass-icons-appearing-in-troop-preview/86616)
**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\ **Replies:** 4\ **Last updated:** [December 9, 2024, 5:17pm UTC](https://community.gemsofwar.com/t/kingdom-pass-icons-appearing-in-troop-preview/86616 "2024-12-09T17:17:53Z")
Platform, device version and operating system: Android, Samsung Galaxy S24 Screenshot or image: What you were expecting to happen, and what actually happened: I wasn’t expecting to see any Kingdom Pass icons appear… --- ## [Wrong skill bonus in kingdom](https://community.gemsofwar.com/t/wrong-skill-bonus-in-kingdom/86610)
**Author:** [@AcidDragon](https://community.gemsofwar.com/u/AcidDragon)\ **Replies:** 1\ **Last updated:** [December 9, 2024, 12:16am UTC](https://community.gemsofwar.com/t/wrong-skill-bonus-in-kingdom/86610 "2024-12-09T00:16:33Z")
Platform, device version and operating system: Ubuntu 22, Steam Screenshot or image: I’m not allowed to attach images here. What you were expecting to happen, and what actually happened: I have the kingdom with level… --- ## [Burning marks premium pack unavailable](https://community.gemsofwar.com/t/burning-marks-premium-pack-unavailable/86590)
**Author:** [@KingFreak](https://community.gemsofwar.com/u/KingFreak)\ **Replies:** 1\ **Last updated:** [December 6, 2024, 3:27am UTC](https://community.gemsofwar.com/t/burning-marks-premium-pack-unavailable/86590 "2024-12-06T03:27:36Z")
I bought one pack yesterday and tried to buy another today. It’s grayed out and unavailable…Really guys?..Can’t the devs keep the game running smoothly at all?,Ever?..I am not trying to be pessimistic but the developers… --- ## [Bann a Patato Total](https://community.gemsofwar.com/t/bann-a-patato-total/86549)
**Author:** [@J.R.69](https://community.gemsofwar.com/u/J.R.69)\ **Replies:** 0\ **Last updated:** [December 2, 2024, 1:42pm UTC](https://community.gemsofwar.com/t/bann-a-patato-total/86549 "2024-12-02T13:42:47Z")
Continuing the discussion from Pedido de Bann a usuario Patato Total Ps4 y multiples cuentas que chantajean Jugadores a cambio de Honores: --- ## [Glory not being awarded at all](https://community.gemsofwar.com/t/glory-not-being-awarded-at-all/86537)
**Author:** [@Cue1st](https://community.gemsofwar.com/u/Cue1st)\ **Replies:** 3\ **Last updated:** [December 1, 2024, 7:38pm UTC](https://community.gemsofwar.com/t/glory-not-being-awarded-at-all/86537 "2024-12-01T19:38:29Z")
ipad I battled all day yesterday and received ZERO glory. This has been going on consistently for several days. --- ## [Unobtainable trophies](https://community.gemsofwar.com/t/unobtainable-trophies/86523)
**Author:** [@Gemsofwar1](https://community.gemsofwar.com/u/Gemsofwar1)\ **Replies:** 0\ **Last updated:** [November 29, 2024, 12:28am UTC](https://community.gemsofwar.com/t/unobtainable-trophies/86523 "2024-11-29T00:28:00Z")
The game has a few unobtainable trophies at the moment like “Kingdom Crusher” , “Defender”,… Is it possible to bring the gamemodes to this trophies back or to somehow change the trophy requirements? --- ## [Green flshing square](https://community.gemsofwar.com/t/green-flshing-square/86429)
**Author:** [@Tommy357](https://community.gemsofwar.com/u/Tommy357)\ **Replies:** 0\ **Last updated:** [November 14, 2024, 5:32pm UTC](https://community.gemsofwar.com/t/green-flshing-square/86429 "2024-11-14T17:32:17Z")
Hi please remove the new flashing green square on the daily plunder tasks. Thank you. --- ## [Special Weekly Goal: 10th Anniversary Week 2 - a non -deleted window](https://community.gemsofwar.com/t/special-weekly-goal-10th-anniversary-week-2-a-non-deleted-window/86387)
**Author:** [@Jdrienka](https://community.gemsofwar.com/u/Jdrienka)\ **Replies:** 2\ **Last updated:** [November 11, 2024, 12:23pm UTC](https://community.gemsofwar.com/t/special-weekly-goal-10th-anniversary-week-2-a-non-deleted-window/86387 "2024-11-11T12:23:59Z")
Pc, mobile Special Weekly Goal: 10th Anniversary Week 2 Can anyone be so attentive and tell me a secret where the counter and rewards of the killed red units are hidden? Because where there was no last week. Neither on… --- ## [Guild Wars Trophies/Achievements](https://community.gemsofwar.com/t/guild-wars-trophies-achievements/86291)
**Author:** [@Just\_Hib](https://community.gemsofwar.com/u/Just_Hib)\ **Replies:** 7\ **Last updated:** [November 5, 2024, 11:00am UTC](https://community.gemsofwar.com/t/guild-wars-trophies-achievements/86291 "2024-11-05T11:00:48Z")
Hey! I’ve been playing gems of war on ps4 for about 10 Months now and have done all of the other trophies (aside from recently added ones) Bar guild wars. There has been really good vigilance/care in the past where trop… --- ## [Campaign will not register glory earned in battle](https://community.gemsofwar.com/t/campaign-will-not-register-glory-earned-in-battle/86293)
**Author:** [@RiverBrooke](https://community.gemsofwar.com/u/RiverBrooke)\ **Replies:** 2\ **Last updated:** [November 3, 2024, 5:38am UTC](https://community.gemsofwar.com/t/campaign-will-not-register-glory-earned-in-battle/86293 "2024-11-03T05:38:58Z")
Platform, device version and operating system: iOS, iPhone 15 Pro, Recent iOS What you were expecting to happen, and what actually happened: The Campaign wants me to earn glory in battles, but it won’t allow me to do … --- ## [\[Not a bug\] Ban after 5500 h played](https://community.gemsofwar.com/t/not-a-bug-ban-after-5500-h-played/86234)
**Author:** [@Sergey\_Sergeevi4](https://community.gemsofwar.com/u/Sergey_Sergeevi4)\ **Replies:** 3\ **Last updated:** [November 1, 2024, 9:50pm UTC](https://community.gemsofwar.com/t/not-a-bug-ban-after-5500-h-played/86234 "2024-11-01T21:50:50Z")
Windows 10 My Steam acc --- ## [Appreciation of Diligent Support](https://community.gemsofwar.com/t/appreciation-of-diligent-support/86269)
**Author:** [@SirLOL](https://community.gemsofwar.com/u/SirLOL)\ **Replies:** 0\ **Last updated:** [November 1, 2024, 11:39am UTC](https://community.gemsofwar.com/t/appreciation-of-diligent-support/86269 "2024-11-01T11:39:17Z")
(Keeping it simple for ease of reader) Issue: Missing Rewards/ Rewards Removed Solved: Not Completely. Half of the issue is, the other half wasn’t even addressed. Reason for appreciation: Exact details and description… --- ## [Serious Bug; Time Warp](https://community.gemsofwar.com/t/serious-bug-time-warp/86262)
**Author:** [@SirLOL](https://community.gemsofwar.com/u/SirLOL)\ **Replies:** 1\ **Last updated:** [October 31, 2024, 1:24pm UTC](https://community.gemsofwar.com/t/serious-bug-time-warp/86262 "2024-10-31T13:24:23Z")
Eye stalker enemy randomly gets boosted stats over 500. No enemy traits/abilities boost stats. i have screen shot, cant load it via xbox --- ## [Zebrataur card not working](https://community.gemsofwar.com/t/zebrataur-card-not-working/86200)
**Author:** [@SirLOL](https://community.gemsofwar.com/u/SirLOL)\ **Replies:** 7\ **Last updated:** [October 29, 2024, 2:22pm UTC](https://community.gemsofwar.com/t/zebrataur-card-not-working/86200 "2024-10-29T14:22:58Z")
Platform, device version and operating system: Xbox Screenshot or image: Na What you were expecting to happen, and what actually happened: Card traits maxed. Expected pathfinder trait to work. Expected at least the … --- ## [Please, answer to a ticket #137493](https://community.gemsofwar.com/t/please-answer-to-a-ticket-137493/86173)
**Author:** [@Nagflar\_dv](https://community.gemsofwar.com/u/Nagflar_dv)\ **Replies:** 6\ **Last updated:** [October 24, 2024, 4:11am UTC](https://community.gemsofwar.com/t/please-answer-to-a-ticket-137493/86173 "2024-10-24T04:11:18Z")
@Kafka, Hi there! Is there any way of getting an answer for a ticket #137493 at zendesk? My guildmate have a chat-ban lasted for a 13 days in a row and don’t even know why, or when he wold be free. --- ## [Bug or intentional](https://community.gemsofwar.com/t/bug-or-intentional/86144)
**Author:** [@Supa-N00b](https://community.gemsofwar.com/u/Supa-N00b)\ **Replies:** 2\ **Last updated:** [October 21, 2024, 2:58pm UTC](https://community.gemsofwar.com/t/bug-or-intentional/86144 "2024-10-21T14:58:41Z")
Empowered troops that are summoned are not empowered. Noticed this with Spider Throne last week on multiple instances. Not sure if it is true for all empowered troops or just spider throne specifically. not sure if su… --- ## [Dervish “Monstrous Kin” Trait not working with Trihorn](https://community.gemsofwar.com/t/dervish-monstrous-kin-trait-not-working-with-trihorn/86073)
**Author:** [@DeathMonger](https://community.gemsofwar.com/u/DeathMonger)\ **Replies:** 4\ **Last updated:** [October 10, 2024, 3:05pm UTC](https://community.gemsofwar.com/t/dervish-monstrous-kin-trait-not-working-with-trihorn/86073 "2024-10-10T15:05:51Z")
iPad Pro iOS 17 Screenshot or image: Dervish Class is supposed to give 2 to all skill points to allied Monsters with 4 or 5 gem matches. However, only shield, life and attack get 2 skill points added. Magic only gets 1… --- ## [Can No Longer Access Alliance Chat](https://community.gemsofwar.com/t/can-no-longer-access-alliance-chat/84363)
**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Replies:** 9\ **Last updated:** [October 8, 2024, 11:18am UTC](https://community.gemsofwar.com/t/can-no-longer-access-alliance-chat/84363 "2024-10-08T11:18:05Z")
Platform, device version and operating system: PC Mobile Screenshot or image: What you were expecting to happen, and what actually happened: I am still a member of the Dark Order as you can see here. I have had ac… --- ## [Event Captain Blight Hound](https://community.gemsofwar.com/t/event-captain-blight-hound/85263)
**Author:** [@jeeza](https://community.gemsofwar.com/u/jeeza)\ **Replies:** 4\ **Last updated:** [September 24, 2024, 7:45pm UTC](https://community.gemsofwar.com/t/event-captain-blight-hound/85263 "2024-09-24T19:45:29Z")
Nintendo Switch Oled There is a bug with event captain Blight Hound . After Changing Him to Shiny level 2 ,Boost Ratio doesn’t change to x3 . Only Skill description is changed . I’ve spent many keys in event to make Him… --- ## [PVP point gain bug](https://community.gemsofwar.com/t/pvp-point-gain-bug/85220)
**Author:** [@nekosake](https://community.gemsofwar.com/u/nekosake)\ **Replies:** 2\ **Last updated:** [September 18, 2024, 8:16am UTC](https://community.gemsofwar.com/t/pvp-point-gain-bug/85220 "2024-09-18T08:16:46Z")
Someone in my pvp group named 七里灯火八段桥 in has some kind of bug abuse to gain mad points in pvp of over 1000 points a battle. 43 battles, 50,298 points - averaging 1170 points each battle. --- ## [Why does it say x3 when it's only x2?](https://community.gemsofwar.com/t/why-does-it-say-x3-when-its-only-x2/85175)
**Author:** [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\ **Replies:** 4\ **Last updated:** [September 17, 2024, 12:44am UTC](https://community.gemsofwar.com/t/why-does-it-say-x3-when-its-only-x2/85175 "2024-09-17T00:44:04Z")
Platform, device version and operating system: PC/Steam Why does it say x3 in the message when it’s only x2? --- ## [Xbox, Bug/Glitch, inaccurate Tribute](https://community.gemsofwar.com/t/xbox-bug-glitch-inaccurate-tribute/85195)
**Author:** [@SirLOL](https://community.gemsofwar.com/u/SirLOL)\ **Replies:** 3\ **Last updated:** [September 15, 2024, 10:14pm UTC](https://community.gemsofwar.com/t/xbox-bug-glitch-inaccurate-tribute/85195 "2024-09-15T22:14:27Z")
Platform, device version and operating system: xbox one Screenshot or image: (cannot post one. All I Have to communicate is my xbox or my phone. The screenshot would not reveal much as it does not display the required… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=1) [Next page](https://community.gemsofwar.com/c/support/10.md?page=3)