# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=16 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 17 --- ## [No Account tab on mobile device](https://community.gemsofwar.com/t/no-account-tab-on-mobile-device/50120)
**Author:** [@Alkali](https://community.gemsofwar.com/u/Alkali)\ **Replies:** 4\ **Last updated:** [December 17, 2018, 7:51pm UTC](https://community.gemsofwar.com/t/no-account-tab-on-mobile-device/50120 "2018-12-17T19:51:45Z")
Hello I want to link my Steam account to my phone. I downloaded the app (Samsung phone) and after getting forced through the tutorial I notice that the world map screen has no buttons. I can only access settings wh… --- ## [Notifications Bugged!](https://community.gemsofwar.com/t/notifications-bugged/50112)
**Author:** [@BogdanDinoGamer](https://community.gemsofwar.com/u/BogdanDinoGamer)\ **Replies:** 6\ **Last updated:** [December 17, 2018, 7:48pm UTC](https://community.gemsofwar.com/t/notifications-bugged/50112 "2018-12-17T19:48:05Z")
What you were expecting to happen, and what actually happened? Getting spammed with notifications! What are the steps to make it happen again? It happens allot. Do you have any screenshots or video you want to share … --- ## [Kingdom Power Level 7](https://community.gemsofwar.com/t/kingdom-power-level-7/50043)
**Author:** [@zig13](https://community.gemsofwar.com/u/zig13)\ **Replies:** 2\ **Last updated:** [December 15, 2018, 2:53pm UTC](https://community.gemsofwar.com/t/kingdom-power-level-7/50043 "2018-12-15T14:53:58Z")
Trying to advance Pridelands to Power Level 7. The final requirement I need to make is to get the second (2nd) of “Collect 2 Legendary Troops.” I have more than 2 Legendary troops in that kingdom already. What am I missi… --- ## [Slow Forum Posting](https://community.gemsofwar.com/t/slow-forum-posting/49958)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 2\ **Last updated:** [December 13, 2018, 9:01am UTC](https://community.gemsofwar.com/t/slow-forum-posting/49958 "2018-12-13T09:01:32Z")
Just having my posts get delayed now, haven’t seen this before… something to look into? I get this blue bar across the bottom for a while before the post actually goes up. (Not edits, new posts.) --- ## [Doomed Club Skill 7 breaks it's functionality](https://community.gemsofwar.com/t/doomed-club-skill-7-breaks-its-functionality/49938)
**Author:** [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\ **Replies:** 6\ **Last updated:** [December 12, 2018, 7:25pm UTC](https://community.gemsofwar.com/t/doomed-club-skill-7-breaks-its-functionality/49938 "2018-12-12T19:25:51Z")
The new Doomed Club has the skill Carved: Create a Brown Gem (Skill VII). This skill breaks the weapon, as it is a looping weapon, but carefully planning the use of it for creating 4 skull matches is rendered useless by… --- ## [Need help understanding why game closes when leaving for a minute](https://community.gemsofwar.com/t/need-help-understanding-why-game-closes-when-leaving-for-a-minute/49801)
**Author:** [@isaro](https://community.gemsofwar.com/u/isaro)\ **Replies:** 2\ **Last updated:** [December 10, 2018, 7:43am UTC](https://community.gemsofwar.com/t/need-help-understanding-why-game-closes-when-leaving-for-a-minute/49801 "2018-12-10T07:43:16Z")
my friend is having a problem that no one else that I know who plays GoW on an iPad has. Every time he leaves the app for a minute, then returns, the game has closed and has to go thru startup again. For most of us the g… --- ## [Alderfather Summoned for the Enemy (Visual Only?)](https://community.gemsofwar.com/t/alderfather-summoned-for-the-enemy-visual-only/49658)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 1\ **Last updated:** [December 6, 2018, 10:23am UTC](https://community.gemsofwar.com/t/alderfather-summoned-for-the-enemy-visual-only/49658 "2018-12-06T10:23:12Z")
This Green Golem appeared on my side in slot 1 and blinked over to the other side in slot 3. The hell is this… Then casting Treant and hitting the Golem with skulls moved it back? --- ## [Spell effect filter: "Frozen" instead of "Freeze" etc](https://community.gemsofwar.com/t/spell-effect-filter-frozen-instead-of-freeze-etc/49652)
**Author:** [@Nullings](https://community.gemsofwar.com/u/Nullings)\ **Replies:** 0\ **Last updated:** [December 5, 2018, 10:36am UTC](https://community.gemsofwar.com/t/spell-effect-filter-frozen-instead-of-freeze-etc/49652 "2018-12-05T10:36:02Z")
What you were expecting to happen, and what actually happened? I opened the “Spell Effect” dropdown in the Troops filter section and found “Frozen” item. But in all spells there is “Freeze” text. Also “Submerged” must b… --- ## [Bounty multiplier went up when replacing a Mythic troop with an Epic](https://community.gemsofwar.com/t/bounty-multiplier-went-up-when-replacing-a-mythic-troop-with-an-epic/49502)
**Author:** [@Ognoggin](https://community.gemsofwar.com/u/Ognoggin)\ **Replies:** 6\ **Last updated:** [December 3, 2018, 2:48am UTC](https://community.gemsofwar.com/t/bounty-multiplier-went-up-when-replacing-a-mythic-troop-with-an-epic/49502 "2018-12-03T02:48:13Z")
What you were expecting to happen, and what actually happened? Using a Mythic troop would give a higher bounty multiplier than an Epic troop. It gave less (23x vs 25x). What are the steps to make it happen again? Sw… --- ## [Loading Issues at the beginning and end of matches](https://community.gemsofwar.com/t/loading-issues-at-the-beginning-and-end-of-matches/49522)
**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\ **Replies:** 0\ **Last updated:** [December 1, 2018, 1:23am UTC](https://community.gemsofwar.com/t/loading-issues-at-the-beginning-and-end-of-matches/49522 "2018-12-01T01:23:51Z")
What you were expecting to happen, and what actually happened? Randomly unable to load the start of the match or the end of it while I’m on WiFi. Everything else loads fine. Happens in reverse as well. While on 4G I hav… --- ## [The game crashes frequently at start up screen (Mobile)](https://community.gemsofwar.com/t/the-game-crashes-frequently-at-start-up-screen-mobile/45956)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 35\ **Last updated:** [November 29, 2018, 11:33pm UTC](https://community.gemsofwar.com/t/the-game-crashes-frequently-at-start-up-screen-mobile/45956 "2018-11-29T23:33:31Z")
What you were expecting to happen, and what actually happened? Since the newest patch arrived my Xiaomi Redmi 4 Prime more often than not closes down the game automatically upon the start up screen. It is extremely frus… --- ## [Magic buff from Wrong Class is being applied to weapons, when out of battle](https://community.gemsofwar.com/t/magic-buff-from-wrong-class-is-being-applied-to-weapons-when-out-of-battle/49423)
**Author:** [@madigar](https://community.gemsofwar.com/u/madigar)\ **Replies:** 4\ **Last updated:** [November 28, 2018, 11:58am UTC](https://community.gemsofwar.com/t/magic-buff-from-wrong-class-is-being-applied-to-weapons-when-out-of-battle/49423 "2018-11-28T11:58:34Z")
What you were expecting to happen, and what actually happened? I want the Assassin weapon buff to daggers applied, however I’m still getting the Warlord weapon buff to axes, instead. What are the steps to make it happe… --- ## [Kingdom power task glitch](https://community.gemsofwar.com/t/kingdom-power-task-glitch/49310)
**Author:** [@Abasinian](https://community.gemsofwar.com/u/Abasinian)\ **Replies:** 4\ **Last updated:** [November 28, 2018, 3:52am UTC](https://community.gemsofwar.com/t/kingdom-power-task-glitch/49310 "2018-11-28T03:52:05Z")
What you were expecting to happen, and what actually happened? In the kingdom power task it states that I must unlock 4 traits to move to the next level (3). I have unlocked more than the required number of traits since… --- ## [Recruitment post reply limit issue](https://community.gemsofwar.com/t/recruitment-post-reply-limit-issue/49374)
**Author:** [@DigitalWar669](https://community.gemsofwar.com/u/DigitalWar669)\ **Replies:** 12\ **Last updated:** [November 27, 2018, 6:52am UTC](https://community.gemsofwar.com/t/recruitment-post-reply-limit-issue/49374 "2018-11-27T06:52:12Z")
It seems something changed and I am not allowed to make new posts on our recruitment page? I tried deleting a previous post and tried again, but received the same error. My guild is not big on creating accounts and post… --- ## [Unable to join Global Chat - invite code filtered?](https://community.gemsofwar.com/t/unable-to-join-global-chat-invite-code-filtered/49116)
**Author:** [@Arelana](https://community.gemsofwar.com/u/Arelana)\ **Replies:** 16\ **Last updated:** [November 27, 2018, 4:45am UTC](https://community.gemsofwar.com/t/unable-to-join-global-chat-invite-code-filtered/49116 "2018-11-27T04:45:03Z")
What you were expecting to happen, and what actually happened? I clicked to connect to global chat, and got an error box saying “User name \[my invite code\] contains bad words; filtered”. My invite code does NOT contain … --- ## [Reboot my account to level 1 (restart saved data on server - online)](https://community.gemsofwar.com/t/reboot-my-account-to-level-1-restart-saved-data-on-server-online/49335)
**Author:** [@Sabeto](https://community.gemsofwar.com/u/Sabeto)\ **Replies:** 4\ **Last updated:** [November 26, 2018, 11:53am UTC](https://community.gemsofwar.com/t/reboot-my-account-to-level-1-restart-saved-data-on-server-online/49335 "2018-11-26T11:53:21Z")
Reboot my account to level 1 (restart saved data on server - online) Good afternoon. I installed GOW (Gems Of War) on my PS4, through the PlayStore. I played for a while and enjoyed the game. However, I decided to rest… --- ## [System reset (or kicked me out) of Android](https://community.gemsofwar.com/t/system-reset-or-kicked-me-out-of-android/49277)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 1\ **Last updated:** [November 24, 2018, 2:15pm UTC](https://community.gemsofwar.com/t/system-reset-or-kicked-me-out-of-android/49277 "2018-11-24T14:15:10Z")
What you were expecting to happen, and what actually happened? In the past I tend to cook and play in the evening -and have left myself in middle of games and the Android goes dark after 5 minutes. I will come back, en… --- ## [Tribute issue in Darkstome Kingdom](https://community.gemsofwar.com/t/tribute-issue-in-darkstome-kingdom/49259)
**Author:** [@Sen2rion](https://community.gemsofwar.com/u/Sen2rion)\ **Replies:** 1\ **Last updated:** [November 24, 2018, 12:00am UTC](https://community.gemsofwar.com/t/tribute-issue-in-darkstome-kingdom/49259 "2018-11-24T00:00:52Z")
Just leveled up this Kingdom to 7 and could be receiving triple tribute but still only getting double. How to get resolved please? --- ## [Some goofs in Russian translation](https://community.gemsofwar.com/t/some-goofs-in-russian-translation/49231)
**Author:** [@Nullings](https://community.gemsofwar.com/u/Nullings)\ **Replies:** 0\ **Last updated:** [November 23, 2018, 9:21am UTC](https://community.gemsofwar.com/t/some-goofs-in-russian-translation/49231 "2018-11-23T09:21:55Z")
“Strigik” was not fixed yet - it is the first unit in alphabetical order, while it must be in “S” (“С” cyrillic). “Doom of…” was translated like “Беда…” That’s such a pity that your translators do not know Russian w… --- ## [GW issue...again](https://community.gemsofwar.com/t/gw-issue-again/49159)
**Author:** [@Aragorn1](https://community.gemsofwar.com/u/Aragorn1)\ **Replies:** 3\ **Last updated:** [November 21, 2018, 5:33pm UTC](https://community.gemsofwar.com/t/gw-issue-again/49159 "2018-11-21T17:33:05Z")
Was playing GW this morning. After finishing 2nd match the 3rd match was loading and really quckly it froze then popped up a fast error code then logged me completely out if the game. Of course when I logged back in I ha… --- ## [A new variety of GoW crash: while app was in focus](https://community.gemsofwar.com/t/a-new-variety-of-gow-crash-while-app-was-in-focus/49155)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 0\ **Last updated:** [November 21, 2018, 1:30pm UTC](https://community.gemsofwar.com/t/a-new-variety-of-gow-crash-while-app-was-in-focus/49155 "2018-11-21T13:30:34Z")
What you were expecting to happen, and what actually happened? GoW was running, and I put the phone down. I came back to the iOS home screen. Yes, Gems crashed while it was the in-focus app. Needless to say, I expected … --- ## [Lost of traits when raise power level](https://community.gemsofwar.com/t/lost-of-traits-when-raise-power-level/48952)
**Author:** [@Matt33333333](https://community.gemsofwar.com/u/Matt33333333)\ **Replies:** 2\ **Last updated:** [November 18, 2018, 9:21pm UTC](https://community.gemsofwar.com/t/lost-of-traits-when-raise-power-level/48952 "2018-11-18T21:21:41Z")
Hello, When I raise the power level of a Kingdom, i have sometimes problèms : my troops lost some traits… When you reach the power level 4, you need to have 7 troops with 3 traits. To reach the power level 6, you nee… --- ## [Bug with Watcher](https://community.gemsofwar.com/t/bug-with-watcher/7064)
**Author:** [@deweyjoh](https://community.gemsofwar.com/u/deweyjoh)\ **Replies:** 7\ **Last updated:** [November 15, 2018, 6:19pm UTC](https://community.gemsofwar.com/t/bug-with-watcher/7064 "2018-11-15T18:19:00Z")
What you were expecting to happen, and what actually happened? The description of the Watcher’s Piercing Gaze says it will drain an enemy’s mana if they have a status effect, but it doesn’t work if they are diseased. W… --- ## [Enemy explode a gem at the start of the battle - mana for me](https://community.gemsofwar.com/t/enemy-explode-a-gem-at-the-start-of-the-battle-mana-for-me/48888)
**Author:** [@Barney\_Stinson](https://community.gemsofwar.com/u/Barney_Stinson)\ **Replies:** 12\ **Last updated:** [November 15, 2018, 1:58am UTC](https://community.gemsofwar.com/t/enemy-explode-a-gem-at-the-start-of-the-battle-mana-for-me/48888 "2018-11-15T01:58:25Z")
What you were expecting to happen, and what actually happened? Every time a enemy troop explode a gem to the beginning of a battle, the mana goes to me What are the steps to make it happen again? Play against a sin of… --- ## [Unbind account with email address](https://community.gemsofwar.com/t/unbind-account-with-email-address/48854)
**Author:** [@aluoaniki](https://community.gemsofwar.com/u/aluoaniki)\ **Replies:** 0\ **Last updated:** [November 14, 2018, 2:21am UTC](https://community.gemsofwar.com/t/unbind-account-with-email-address/48854 "2018-11-14T02:21:13Z")
When I first started the game, I played on pc and linked my character to my first email address. I then played on mobile and linked another character to my second email address. Later I found out I could play my pc acc… --- ## [Anyone not getting the multiplier for the faction event](https://community.gemsofwar.com/t/anyone-not-getting-the-multiplier-for-the-faction-event/48829)
**Author:** [@Jfran268](https://community.gemsofwar.com/u/Jfran268)\ **Replies:** 0\ **Last updated:** [November 13, 2018, 3:24pm UTC](https://community.gemsofwar.com/t/anyone-not-getting-the-multiplier-for-the-faction-event/48829 "2018-11-13T15:24:24Z")
What you were expecting to happen, and what actually happened? What are the steps to make it happen again? Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your p… --- ## [(Resolved) Unable to invite players](https://community.gemsofwar.com/t/resolved-unable-to-invite-players/48795)
**Author:** [@DoubleTexasT](https://community.gemsofwar.com/u/DoubleTexasT)\ **Replies:** 1\ **Last updated:** [November 13, 2018, 3:00am UTC](https://community.gemsofwar.com/t/resolved-unable-to-invite-players/48795 "2018-11-13T03:00:06Z")
1234567890 --- ## [Cant connect to global/guild chat](https://community.gemsofwar.com/t/cant-connect-to-global-guild-chat/48788)
**Author:** [@Arisis](https://community.gemsofwar.com/u/Arisis)\ **Replies:** 3\ **Last updated:** [November 12, 2018, 10:08pm UTC](https://community.gemsofwar.com/t/cant-connect-to-global-guild-chat/48788 "2018-11-12T22:08:35Z")
I’ve been trying to contact my guild but i cant connect to chat. Says my gamertag contains bad words. Im not sure how “Arisis Reborn” breaks the TOS. --- ## [Perte de 700.000 d'or après un bug](https://community.gemsofwar.com/t/perte-de-700-000-dor-apres-un-bug/48673)
**Author:** [@Doudou](https://community.gemsofwar.com/u/Doudou)\ **Replies:** 0\ **Last updated:** [November 10, 2018, 9:50am UTC](https://community.gemsofwar.com/t/perte-de-700-000-dor-apres-un-bug/48673 "2018-11-10T09:50:53Z")
Bonjour suite à un bug j’ai perdu 700.000 milles d’or je souhaiterais les récupérer please --- ## [(Resolved) Missing Tesla after game fell out of sync](https://community.gemsofwar.com/t/resolved-missing-tesla-after-game-fell-out-of-sync/48480)
**Author:** [@CrimsomDameus](https://community.gemsofwar.com/u/CrimsomDameus)\ **Replies:** 4\ **Last updated:** [November 9, 2018, 8:47am UTC](https://community.gemsofwar.com/t/resolved-missing-tesla-after-game-fell-out-of-sync/48480 "2018-11-09T08:47:45Z")
This morning shortly after the Doom event started i opened a series of keys. Believe it was gem keys that i acquired a tesla with. Recieved the 24hr offer upgrade pack. Then shortly after i was forced to quit the game… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=15) [Next page](https://community.gemsofwar.com/c/support/10.md?page=17)