# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=15 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 16 --- ## [Missing Legendary card](https://community.gemsofwar.com/t/missing-legendary-card/51277)
**Author:** [@Lagertha](https://community.gemsofwar.com/u/Lagertha)\ **Replies:** 12\ **Last updated:** [January 22, 2019, 12:28am UTC](https://community.gemsofwar.com/t/missing-legendary-card/51277 "2019-01-22T00:28:09Z")
Hello all, I haven’t been playing very long, perhaps a month and 1/2 and I’m now level 230. A while back my 3rd legendary card was a joke (at least to me) so I took a couple of screen shots of it and posted it in a PS4… --- ## [Any other PC players getting this error?](https://community.gemsofwar.com/t/any-other-pc-players-getting-this-error/51704)
**Author:** [@tru38atl](https://community.gemsofwar.com/u/tru38atl)\ **Replies:** 3\ **Last updated:** [February 1, 2019, 9:22pm UTC](https://community.gemsofwar.com/t/any-other-pc-players-getting-this-error/51704 "2019-02-01T21:22:19Z")
GOW works on my Xbox & other games work on Steam, so it’s not my connection. --- ## [Sorceror Event Pic is Wrong](https://community.gemsofwar.com/t/sorceror-event-pic-is-wrong/51637)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 1\ **Last updated:** [January 31, 2019, 10:50pm UTC](https://community.gemsofwar.com/t/sorceror-event-pic-is-wrong/51637 "2019-01-31T22:50:59Z")
Judging by TaransWorld, this looks like a spillover from the “unreleased content” files… Seeing this grey placeholder a lot in there. --- ## [Xbox One Chat Question](https://community.gemsofwar.com/t/xbox-one-chat-question/51493)
**Author:** [@FutureNFLMom](https://community.gemsofwar.com/u/FutureNFLMom)\ **Replies:** 13\ **Last updated:** [January 30, 2019, 10:57pm UTC](https://community.gemsofwar.com/t/xbox-one-chat-question/51493 "2019-01-30T22:57:10Z")
I can get into the chat rooms and see the chat but after I enter my text and hit the return button, it does not post what I wrote! Soooo frustrating! Please tell me what I’m doing wrong?!?? --- ## [1529 lvl 200 wins, 0 lose (def) - This magic?](https://community.gemsofwar.com/t/1529-lvl-200-wins-0-lose-def-this-magic/51470)
**Author:** [@FuRReX](https://community.gemsofwar.com/u/FuRReX)\ **Replies:** 9\ **Last updated:** [January 30, 2019, 3:05am UTC](https://community.gemsofwar.com/t/1529-lvl-200-wins-0-lose-def-this-magic/51470 "2019-01-30T03:05:52Z")
U win, but he not get lose, Ez 1500 lvl. Report already sent. What u can say on this?) --- ## [Écrasement de compte](https://community.gemsofwar.com/t/ecrasement-de-compte/51532)
**Author:** [@x666xBeastRaw](https://community.gemsofwar.com/u/x666xBeastRaw)\ **Replies:** 0\ **Last updated:** [January 28, 2019, 4:07pm UTC](https://community.gemsofwar.com/t/ecrasement-de-compte/51532 "2019-01-28T16:07:13Z")
Bonjour, avec ma fille nous avons chacun une Xbox One et chacun son profil et ses sauvegardes. Malheureusement, son compte démarre ma partie depuis Jeudi dernier. Je souhaiterais récupérer ses données. Son nom d’utilisa… --- ## [Guild Seals and Orb of clans](https://community.gemsofwar.com/t/guild-seals-and-orb-of-clans/51315)
**Author:** [@ForeignJaguar](https://community.gemsofwar.com/u/ForeignJaguar)\ **Replies:** 4\ **Last updated:** [January 28, 2019, 7:56am UTC](https://community.gemsofwar.com/t/guild-seals-and-orb-of-clans/51315 "2019-01-28T07:56:56Z")
What you were expecting to happen, and what actually happened? I used a major orb of clans from previous week’s rewards, but before collecting my full allotment of 1500 seals for the week. It caused me to hit 1999/1999 … --- ## [Level Up bug prevents Leveling Up](https://community.gemsofwar.com/t/level-up-bug-prevents-leveling-up/51468)
**Author:** [@Enever](https://community.gemsofwar.com/u/Enever)\ **Replies:** 4\ **Last updated:** [January 26, 2019, 6:47pm UTC](https://community.gemsofwar.com/t/level-up-bug-prevents-leveling-up/51468 "2019-01-26T18:47:49Z")
What you were expecting to happen, and what actually happened? I got Level Up, and was about to choose a mastery to be increased, but it got me thinking - “What’d happen if you leave the game now, it crashes or anything… --- ## [Wrong Translation! New Weapon and Troop!](https://community.gemsofwar.com/t/wrong-translation-new-weapon-and-troop/51285)
**Author:** [@Sheffield](https://community.gemsofwar.com/u/Sheffield)\ **Replies:** 1\ **Last updated:** [January 21, 2019, 10:54am UTC](https://community.gemsofwar.com/t/wrong-translation-new-weapon-and-troop/51285 "2019-01-21T10:54:26Z")
On PS4 in German is the Bonus text Wildebene = Wild Plains??? And the color is green and red. --- ## [Where can I find Invite code PS4](https://community.gemsofwar.com/t/where-can-i-find-invite-code-ps4/51273)
**Author:** [@Lagertha](https://community.gemsofwar.com/u/Lagertha)\ **Replies:** 4\ **Last updated:** [January 21, 2019, 12:20am UTC](https://community.gemsofwar.com/t/where-can-i-find-invite-code-ps4/51273 "2019-01-21T00:20:48Z")
I can’t seem to find the invite code since the recent update on PS4. I am on my pc should this be sent via PS4 and if so how? Please keep in mind I’ve only been playing a little over a month now. --- ## [Keep getting Error 13 (Resolved)](https://community.gemsofwar.com/t/keep-getting-error-13-resolved/51126)
**Author:** [@Kaosdemon](https://community.gemsofwar.com/u/Kaosdemon)\ **Replies:** 15\ **Last updated:** [January 18, 2019, 12:36am UTC](https://community.gemsofwar.com/t/keep-getting-error-13-resolved/51126 "2019-01-18T00:36:34Z")
Tried to play gems of war and keep getting error 13 message saying an asset has failed to download --- ## [No tengo cuenta registrada](https://community.gemsofwar.com/t/no-tengo-cuenta-registrada/51166)
**Author:** [@Xavitri10](https://community.gemsofwar.com/u/Xavitri10)\ **Replies:** 2\ **Last updated:** [January 17, 2019, 7:12pm UTC](https://community.gemsofwar.com/t/no-tengo-cuenta-registrada/51166 "2019-01-17T19:12:11Z")
Saludos! ? Soy xavitri 77 del gremio Alma de Jamón, ayer me aparecía en el juego error 13. Desistalé y volví a instalar el juego, al no tener vinculado el juego no me deja entrar con mi antiguo avatar . Lo vinculé con… --- ## [Was getting error 13, uninstalled and reinstalled. Account appears to be gone, help =(](https://community.gemsofwar.com/t/was-getting-error-13-uninstalled-and-reinstalled-account-appears-to-be-gone-help/51131)
**Author:** [@Malachaii](https://community.gemsofwar.com/u/Malachaii)\ **Replies:** 7\ **Last updated:** [January 17, 2019, 4:50pm UTC](https://community.gemsofwar.com/t/was-getting-error-13-uninstalled-and-reinstalled-account-appears-to-be-gone-help/51131 "2019-01-17T16:50:36Z")
uninstalled the game and reinstalled and my character and stuff is gone… I have made a ton of ingame purchases and have all the Google play order info, please please please tell me I can get my account back. --- ## [Can’t change difficulty setting](https://community.gemsofwar.com/t/can-t-change-difficulty-setting/39204)
**Author:** [@MoLdyOreo](https://community.gemsofwar.com/u/MoLdyOreo)\ **Replies:** 5\ **Last updated:** [January 16, 2019, 7:15am UTC](https://community.gemsofwar.com/t/can-t-change-difficulty-setting/39204 "2019-01-16T07:15:29Z")
What you were expecting to happen, and what actually happened? I can no longer change the difficulty setting. I also cannot back out of the screen where you scout the opponent team. The two buttons on the top left do no… --- ## [Komme nicht ins Spiel](https://community.gemsofwar.com/t/komme-nicht-ins-spiel/51076)
**Author:** [@DarkQueen](https://community.gemsofwar.com/u/DarkQueen)\ **Replies:** 2\ **Last updated:** [January 15, 2019, 11:48pm UTC](https://community.gemsofwar.com/t/komme-nicht-ins-spiel/51076 "2019-01-15T23:48:20Z")
Kann seit 1 Stunde nicht ins Spiel Fehlermeldung Geht immer noch nicht! --- ## [question about using hoteys in android emulatior](https://community.gemsofwar.com/t/question-about-using-hoteys-in-android-emulatior/51072)
**Author:** [@JohnnyRed](https://community.gemsofwar.com/u/JohnnyRed)\ **Replies:** 2\ **Last updated:** [January 15, 2019, 7:36pm UTC](https://community.gemsofwar.com/t/question-about-using-hoteys-in-android-emulatior/51072 "2019-01-15T19:36:32Z")
Hello! I want to use android emulator BlueStacks on my PC to play Gems of War. I want use hotkeys in battle like “1”,“2”,“3”,“4” on every creature and “space” on use button. All moves on board and targeting spells i’ll d… --- ## [Delve attempts not recovering](https://community.gemsofwar.com/t/delve-attempts-not-recovering/51030)
**Author:** [@Vanessa202](https://community.gemsofwar.com/u/Vanessa202)\ **Replies:** 5\ **Last updated:** [January 14, 2019, 11:06pm UTC](https://community.gemsofwar.com/t/delve-attempts-not-recovering/51030 "2019-01-14T23:06:43Z")
Hi I have arrived late to the delves playing but have noticed yesturday the time for more delve attempts was 6 hrs but today I have no attempts and it is saying it will be recovered in 9hrs This is in all delves kingdoms… --- ## [@sirrian text missing on Voice of Orpheus](https://community.gemsofwar.com/t/sirrian-text-missing-on-voice-of-orpheus/50959)
**Author:** [@thendain](https://community.gemsofwar.com/u/thendain)\ **Replies:** 1\ **Last updated:** [January 12, 2019, 2:26am UTC](https://community.gemsofwar.com/t/sirrian-text-missing-on-voice-of-orpheus/50959 "2019-01-12T02:26:45Z")
There is a problem when you attack with Voice of Orpheus. In his card text, it says damage is boosted by “all ally mana”. This is incorrect. I did an attack with him, showing 27 damage +boost (1:1 ally mana total) and ha… --- ## [Diamonds and other gems](https://community.gemsofwar.com/t/diamonds-and-other-gems/50662)
**Author:** [@RoamCajun63](https://community.gemsofwar.com/u/RoamCajun63)\ **Replies:** 4\ **Last updated:** [January 4, 2019, 12:43am UTC](https://community.gemsofwar.com/t/diamonds-and-other-gems/50662 "2019-01-04T00:43:29Z")
How do I collect DIAMONDS, NOT GEMS, in game??? I cannot manufacture them from what I can see so how do I collect them??? --- ## [Leveling bug report](https://community.gemsofwar.com/t/leveling-bug-report/50574)
**Author:** [@Presto](https://community.gemsofwar.com/u/Presto)\ **Replies:** 0\ **Last updated:** [January 2, 2019, 3:57am UTC](https://community.gemsofwar.com/t/leveling-bug-report/50574 "2019-01-02T03:57:07Z")
I made lvl 1123 TWICE and both times the game went blank and froze on me so I had to reload. Make that 3 times now. The game will not let me progress to lvl 1123. UPDATE: It was just very slow in leveling. A long lag… --- ## [🐞 Wars (less than 10)](https://community.gemsofwar.com/t/wars-less-than-10/39638)
**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\ **Replies:** 16\ **Last updated:** [January 1, 2019, 11:50pm UTC](https://community.gemsofwar.com/t/wars-less-than-10/39638 "2019-01-01T23:50:09Z")
What you were expecting to happen, and what actually happened? All 150 matches are done by my guild. Yet it’s showing 149. Most likely the same for our opponent. What are the steps to make it happen again? Play guild … --- ## [Help Troops Missing](https://community.gemsofwar.com/t/help-troops-missing/50323)
**Author:** [@DreamMaster](https://community.gemsofwar.com/u/DreamMaster)\ **Replies:** 3\ **Last updated:** [December 31, 2018, 4:05am UTC](https://community.gemsofwar.com/t/help-troops-missing/50323 "2018-12-31T04:05:50Z")
Been Playing this game for years Went on Gems of war today and I’ve had 5 Cedricspaklesacks for ages but today there was all gone some now my gold is much harder to get .No one as been in my account from Home.Whats go… --- ## [Crazy Lag on X1X](https://community.gemsofwar.com/t/crazy-lag-on-x1x/50509)
**Author:** [@Strat](https://community.gemsofwar.com/u/Strat)\ **Replies:** 2\ **Last updated:** [December 31, 2018, 3:32am UTC](https://community.gemsofwar.com/t/crazy-lag-on-x1x/50509 "2018-12-31T03:32:17Z")
What you were expecting to happen, and what actually happened? What are the steps to make it happen again? Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your p… --- ## [Потеря аккаунтапомогите восстановить аккаунт который небыл привязан к почте](https://community.gemsofwar.com/t/topic/50477)
**Author:** [@SevStar](https://community.gemsofwar.com/u/SevStar)\ **Replies:** 0\ **Last updated:** [December 30, 2018, 9:37am UTC](https://community.gemsofwar.com/t/topic/50477 "2018-12-30T09:37:22Z")
What you were expecting to happen, and what actually happened? What are the steps to make it happen again? Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your p… --- ## [Daily task weirdness](https://community.gemsofwar.com/t/daily-task-weirdness/50380)
**Author:** [@Tatz](https://community.gemsofwar.com/u/Tatz)\ **Replies:** 2\ **Last updated:** [December 28, 2018, 8:16am UTC](https://community.gemsofwar.com/t/daily-task-weirdness/50380 "2018-12-28T08:16:16Z")
Me here speaking for myself on the Xbox. Daily tasks are behaving weird… Tasks: Setup: Doesn’t recognize as having 4 unique type/color/kingdom, it only checked 3/10 for ‘Beasts Only’. --- ## [translation problem from french to english](https://community.gemsofwar.com/t/translation-problem-from-french-to-english/50391)
**Author:** [@louloutea](https://community.gemsofwar.com/u/louloutea)\ **Replies:** 1\ **Last updated:** [December 27, 2018, 10:22pm UTC](https://community.gemsofwar.com/t/translation-problem-from-french-to-english/50391 "2018-12-27T22:22:24Z")
good evening I play almost every day at gems of war for several months. it’s good to create new maps but what is less good is to forget to translate in FRENCH all the capabilities of the new maps (spells, aspects, and e… --- ## [I lost all my stuff](https://community.gemsofwar.com/t/i-lost-all-my-stuff/50365)
**Author:** [@Disobeyednut76](https://community.gemsofwar.com/u/Disobeyednut76)\ **Replies:** 5\ **Last updated:** [December 27, 2018, 4:15am UTC](https://community.gemsofwar.com/t/i-lost-all-my-stuff/50365 "2018-12-27T04:15:28Z")
I linked an account and everything is pretty much gone. How do I get all my stuff back? I have a lot of money in this game! --- ## [Linking games to other devices](https://community.gemsofwar.com/t/linking-games-to-other-devices/44644)
**Author:** [@Tatt2z4life](https://community.gemsofwar.com/u/Tatt2z4life)\ **Replies:** 8\ **Last updated:** [December 23, 2018, 3:53pm UTC](https://community.gemsofwar.com/t/linking-games-to-other-devices/44644 "2018-12-23T15:53:50Z")
So can I link my PS4 game to my Xbox1? And I have downloaded gems of war on my Samsung Galaxy s8+. Can I link to my PS4 game to my phone? If so, how? My phone gems of war is asking for email and password. I don’t have on… --- ## [Alerts not working and possible gnome bug](https://community.gemsofwar.com/t/alerts-not-working-and-possible-gnome-bug/50093)
**Author:** [@dujas](https://community.gemsofwar.com/u/dujas)\ **Replies:** 4\ **Last updated:** [December 20, 2018, 5:51am UTC](https://community.gemsofwar.com/t/alerts-not-working-and-possible-gnome-bug/50093 "2018-12-20T05:51:11Z")
After not getting alerts to work with Microsoft Edge, I tried Chrome and got a notification saying everything was set up successfully. The problem is I haven’t gotten any notifications since. I have set it to alert me … --- ## [Spell Order? - Champion of Anu](https://community.gemsofwar.com/t/spell-order-champion-of-anu/50175)
**Author:** [@SpinelesS](https://community.gemsofwar.com/u/SpinelesS)\ **Replies:** 1\ **Last updated:** [December 19, 2018, 1:12pm UTC](https://community.gemsofwar.com/t/spell-order-champion-of-anu/50175 "2018-12-19T13:12:59Z")
Champion of Anu’s Spell Says: “Silence, Stun and drain all mana from an enemy. Deal X damage to them and all enemies below them.” Based on the order they are written, if the target has the Alert trait (immune to silenc… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=14) [Next page](https://community.gemsofwar.com/c/support/10.md?page=16)