# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=110 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 111 --- ## [Hero doesn't have a weapon in arena](https://community.gemsofwar.com/t/hero-doesnt-have-a-weapon-in-arena/1259)
**Author:** [@Ithakoua](https://community.gemsofwar.com/u/Ithakoua)\ **Replies:** 7\ **Last updated:** [November 14, 2015, 3:12pm UTC](https://community.gemsofwar.com/t/hero-doesnt-have-a-weapon-in-arena/1259 "2015-11-14T15:12:38Z")
\*What you were expecting to happen, and what actually happened? In all arenas I 've played my Hero never has a weapon. He doesn’t even have a mana color on him. The few times I clicked on his icon nothing happened, but … --- ## [Xbox one treasure maps glitch?](https://community.gemsofwar.com/t/xbox-one-treasure-maps-glitch/1296)
**Author:** [@Stophace](https://community.gemsofwar.com/u/Stophace)\ **Replies:** 2\ **Last updated:** [November 14, 2015, 10:44am UTC](https://community.gemsofwar.com/t/xbox-one-treasure-maps-glitch/1296 "2015-11-14T10:44:07Z")
This may be a problem on xbox one --- ## [Combo Bonuses that don't add up?](https://community.gemsofwar.com/t/combo-bonuses-that-dont-add-up/1281)
**Author:** [@thendain](https://community.gemsofwar.com/u/thendain)\ **Replies:** 3\ **Last updated:** [November 13, 2015, 1:39pm UTC](https://community.gemsofwar.com/t/combo-bonuses-that-dont-add-up/1281 "2015-11-13T13:39:27Z")
Ok. Things that don’t add up… If you do 4 Adana Troops and they are all Constructs, you don’t get both armor bonuses. 4 Stormheim and beast? don’t get both attack and life bonuses. It looks like to me that if you get … --- ## [Why why why? Game bug/game play question](https://community.gemsofwar.com/t/why-why-why-game-bug-game-play-question/1278)
**Author:** [@Sephraina](https://community.gemsofwar.com/u/Sephraina)\ **Replies:** 7\ **Last updated:** [November 13, 2015, 12:39pm UTC](https://community.gemsofwar.com/t/why-why-why-game-bug-game-play-question/1278 "2015-11-13T12:39:51Z")
In Arena, it shows I have bonus stats for the cards I chose… but then I play arena and they disapear. You click on a card before entering fight, and they light up showing bonuses, then disapear in fight. ALSO… Treasure … --- ## [No loyalty bonus:-(](https://community.gemsofwar.com/t/no-loyalty-bonus/1271)
**Author:** [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\ **Replies:** 8\ **Last updated:** [November 13, 2015, 9:53am UTC](https://community.gemsofwar.com/t/no-loyalty-bonus/1271 "2015-11-13T09:53:01Z")
Today I didn’t receive my hard-earned loyalty bonus for logging in consecutive days. Received only 250 (which did double correctly to 500). Now can I have the other 500 please? :smiley: --- ## [Is this a bug? Or is this just me?](https://community.gemsofwar.com/t/is-this-a-bug-or-is-this-just-me/1279)
**Author:** [@Sephraina](https://community.gemsofwar.com/u/Sephraina)\ **Replies:** 2\ **Last updated:** [November 13, 2015, 1:21am UTC](https://community.gemsofwar.com/t/is-this-a-bug-or-is-this-just-me/1279 "2015-11-13T01:21:12Z")
I used to be able to zoom out on the laptop with my mouse, now I can’t unless I’m on my phone. I like to see the whole map and it won’t let me. --- ## [No bonus for Constructs](https://community.gemsofwar.com/t/no-bonus-for-constructs/1195)
**Author:** [@dhjl](https://community.gemsofwar.com/u/dhjl)\ **Replies:** 3\ **Last updated:** [November 12, 2015, 10:32pm UTC](https://community.gemsofwar.com/t/no-bonus-for-constructs/1195 "2015-11-12T22:32:54Z")
Either before or in battle: --- ## [Negative Treasure Maps](https://community.gemsofwar.com/t/negative-treasure-maps/1248)
**Author:** [@TruebornJester](https://community.gemsofwar.com/u/TruebornJester)\ **Replies:** 11\ **Last updated:** [November 10, 2015, 9:25pm UTC](https://community.gemsofwar.com/t/negative-treasure-maps/1248 "2015-11-10T21:25:20Z")
So some how my games glitched to negative maps and is allowing me to infinitely complete treasure hunts. --- ## [Revenge Not Keeping Track of Losses](https://community.gemsofwar.com/t/revenge-not-keeping-track-of-losses/1240)
**Author:** [@Dorgath](https://community.gemsofwar.com/u/Dorgath)\ **Replies:** 4\ **Last updated:** [November 10, 2015, 6:10pm UTC](https://community.gemsofwar.com/t/revenge-not-keeping-track-of-losses/1240 "2015-11-10T18:10:29Z")
What you were expecting to happen, and what actually happened? I lost a Revenge, so under the Revenge tracking, I expected the Games Played to be one more than Victories, but it isn’t What are the steps to make it happ… --- ## [Invisible popups in battle](https://community.gemsofwar.com/t/invisible-popups-in-battle/1205)
**Author:** [@Aciho](https://community.gemsofwar.com/u/Aciho)\ **Replies:** 5\ **Last updated:** [November 10, 2015, 2:04am UTC](https://community.gemsofwar.com/t/invisible-popups-in-battle/1205 "2015-11-10T02:04:52Z")
What you were expecting to happen, and what actually happened? When I selected a character to use their power, the popup was invisible. The button still worked if I guessed correctly where it was, and the gems were uncl… --- ## [Is server down right now?](https://community.gemsofwar.com/t/is-server-down-right-now/1115)
**Author:** [@pherimon](https://community.gemsofwar.com/u/pherimon)\ **Replies:** 22\ **Last updated:** [November 9, 2015, 11:51pm UTC](https://community.gemsofwar.com/t/is-server-down-right-now/1115 "2015-11-09T23:51:32Z")
Cannot access the game right now. Not loading. Is the server down? --- ## [Kingdom Leveling](https://community.gemsofwar.com/t/kingdom-leveling/1243)
**Author:** [@Jody](https://community.gemsofwar.com/u/Jody)\ **Replies:** 1\ **Last updated:** [November 9, 2015, 10:20pm UTC](https://community.gemsofwar.com/t/kingdom-leveling/1243 "2015-11-09T22:20:45Z")
I leveled up two Khaziel troops to work on leveling up the kingdom. While my troops are now level 15, my kingdom level did not change. I exited the game and re-entered but my kingdom level still didn’t change. Is this … --- ## [Account connect screen appears behind map after linking accouts](https://community.gemsofwar.com/t/account-connect-screen-appears-behind-map-after-linking-accouts/1232)
**Author:** [@Aciho](https://community.gemsofwar.com/u/Aciho)\ **Replies:** 0\ **Last updated:** [November 9, 2015, 4:57pm UTC](https://community.gemsofwar.com/t/account-connect-screen-appears-behind-map-after-linking-accouts/1232 "2015-11-09T16:57:00Z")
What you were expecting to happen, and what actually happened? As title What are the steps to make it happen again? Link steam account to mobile account, scroll the map Do you have any screenshots or video you want t… --- ## [Missing $$$ sound](https://community.gemsofwar.com/t/missing-sound/1191)
**Author:** [@xSidarothx](https://community.gemsofwar.com/u/xSidarothx)\ **Replies:** 2\ **Last updated:** [November 9, 2015, 10:25am UTC](https://community.gemsofwar.com/t/missing-sound/1191 "2015-11-09T10:25:46Z")
At first I thought I was just stupid or not paying enough attention, but since this happened several times now I thought I’d let you know. So here is what happened: I was doing the usual stuff during invasions, matchin… --- ## [Stuck on Daily Deal](https://community.gemsofwar.com/t/stuck-on-daily-deal/1198)
**Author:** [@melkathi](https://community.gemsofwar.com/u/melkathi)\ **Replies:** 1\ **Last updated:** [November 9, 2015, 5:26am UTC](https://community.gemsofwar.com/t/stuck-on-daily-deal/1198 "2015-11-09T05:26:45Z")
As I was alt tabing out of the game, the daily deal must have decided to pop up. When I re-entered the game, it was there, and I was unable to leave the screen. What you were expecting to happen, and what actually happe… --- ## [Error clicking on Guild](https://community.gemsofwar.com/t/error-clicking-on-guild/1203)
**Author:** [@IVIMarkIVI](https://community.gemsofwar.com/u/IVIMarkIVI)\ **Replies:** 1\ **Last updated:** [November 9, 2015, 5:11am UTC](https://community.gemsofwar.com/t/error-clicking-on-guild/1203 "2015-11-09T05:11:45Z")
What you were expecting to happen, and what actually happened? Clicked on Guild What are the steps to make it happen again? Click on guild. Do you have any screenshots or video you want to share with us so we can see… --- ## [Error on Winning PVP](https://community.gemsofwar.com/t/error-on-winning-pvp/1210)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 4\ **Last updated:** [November 9, 2015, 5:10am UTC](https://community.gemsofwar.com/t/error-on-winning-pvp/1210 "2015-11-09T05:10:52Z")
Error message appeared when I won. Pressing Escape closed the error window, but I still couldn’t do anything else except close the program. First I’ve seen, at all, since 1.0.7. (Using Steam) --- ## [Bug report: troops sort by "life" doesn't work](https://community.gemsofwar.com/t/bug-report-troops-sort-by-life-doesnt-work/1220)
**Author:** [@ElbertBear](https://community.gemsofwar.com/u/ElbertBear)\ **Replies:** 1\ **Last updated:** [November 9, 2015, 5:01am UTC](https://community.gemsofwar.com/t/bug-report-troops-sort-by-life-doesnt-work/1220 "2015-11-09T05:01:15Z")
What you were expecting to happen, and what actually happened? In the Troops menu, when you sort troops by life, they are actually sort by CardName(A-Z) What are the steps to make it happen again? Do you have any scre… --- ## [Stat bonus problems](https://community.gemsofwar.com/t/stat-bonus-problems/1225)
**Author:** [@Elendil52](https://community.gemsofwar.com/u/Elendil52)\ **Replies:** 4\ **Last updated:** [November 9, 2015, 2:31am UTC](https://community.gemsofwar.com/t/stat-bonus-problems/1225 "2015-11-09T02:31:19Z")
What you were expecting to happen, and what actually happened? So I’ve noticed a few problems with the various bonuses available in the 1.07 update. For starters, I never get the static kingdom bonuses I should get for… --- ## [Error messages opening iron keys](https://community.gemsofwar.com/t/error-messages-opening-iron-keys/1209)
**Author:** [@melkathi](https://community.gemsofwar.com/u/melkathi)\ **Replies:** 5\ **Last updated:** [November 9, 2015, 12:06am UTC](https://community.gemsofwar.com/t/error-messages-opening-iron-keys/1209 "2015-11-09T00:06:35Z")
Hitting escape and trying again fixed things every time --- ## [What is these openers contain's High Life, attack and amor?](https://community.gemsofwar.com/t/what-is-these-openers-contains-high-life-attack-and-amor/1204)
**Author:** [@outlander](https://community.gemsofwar.com/u/outlander)\ **Replies:** 2\ **Last updated:** [November 6, 2015, 12:39am UTC](https://community.gemsofwar.com/t/what-is-these-openers-contains-high-life-attack-and-amor/1204 "2015-11-06T00:39:02Z")
Just running into several opponents that Carnex contains Life 39 and amor 51 attack 27. Behemoth 24 attack. 54 life and 33 amor. Orion 30 attack , 48 Life and 36 Amor, Prismatic Orb, 27 attack, 66 Life and 36 amor. T… --- ## [Sort By Troop Life Problem?](https://community.gemsofwar.com/t/sort-by-troop-life-problem/1202)
**Author:** [@Dorgath](https://community.gemsofwar.com/u/Dorgath)\ **Replies:** 0\ **Last updated:** [November 5, 2015, 6:57pm UTC](https://community.gemsofwar.com/t/sort-by-troop-life-problem/1202 "2015-11-05T18:57:09Z")
What you were expecting to happen, and what actually happened? I expected the troop screen to change to list the troops by life high to low, but nothing seemed to change. What are the steps to make it happen again? Go… --- ## [Abilities Not Responding](https://community.gemsofwar.com/t/abilities-not-responding/1188)
**Author:** [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Replies:** 1\ **Last updated:** [November 5, 2015, 2:55am UTC](https://community.gemsofwar.com/t/abilities-not-responding/1188 "2015-11-05T02:55:51Z")
What you were expecting to happen, and what actually happened? This actually happened more than once now. Maybe on avg one out of 100 games or so? But sometimes, when my Abilities light up, I can’t seem to click on them… --- ## [Card displays incorrect magic boost + Hero weapon visual bug](https://community.gemsofwar.com/t/card-displays-incorrect-magic-boost-hero-weapon-visual-bug/1130)
**Author:** [@dhjl](https://community.gemsofwar.com/u/dhjl)\ **Replies:** 2\ **Last updated:** [November 4, 2015, 11:17pm UTC](https://community.gemsofwar.com/t/card-displays-incorrect-magic-boost-hero-weapon-visual-bug/1130 "2015-11-04T23:17:47Z")
It fixes itself when you start the battle. --- ## [Soothsayer ability bug](https://community.gemsofwar.com/t/soothsayer-ability-bug/1164)
**Author:** [@madking](https://community.gemsofwar.com/u/madking)\ **Replies:** 1\ **Last updated:** [November 3, 2015, 12:53pm UTC](https://community.gemsofwar.com/t/soothsayer-ability-bug/1164 "2015-11-03T12:53:09Z")
What you were expecting to happen, and what actually happened? I used Soothsayer ability but I didn’t see that no purple gem was on the table. The screen turned “grey” waiting for me to choose a purple gem, but obviousl… --- ## [1.0.7, really enjoying multipled armies and banner, hating ultra small fonts](https://community.gemsofwar.com/t/1-0-7-really-enjoying-multipled-armies-and-banner-hating-ultra-small-fonts/1160)
**Author:** [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Replies:** 1\ **Last updated:** [November 3, 2015, 3:44am UTC](https://community.gemsofwar.com/t/1-0-7-really-enjoying-multipled-armies-and-banner-hating-ultra-small-fonts/1160 "2015-11-03T03:44:10Z")
I am really enjoying the ease of having multiple armies under different banners, the ability to name the armies, and quickly change between them. I am finding the fonts very small. Fonts like the level, are hard to rea… --- ## [Minor bug report](https://community.gemsofwar.com/t/minor-bug-report/1155)
**Author:** [@Serale](https://community.gemsofwar.com/u/Serale)\ **Replies:** 0\ **Last updated:** [November 2, 2015, 7:30pm UTC](https://community.gemsofwar.com/t/minor-bug-report/1155 "2015-11-02T19:30:45Z")
Minor bug but kinda annoying, whenever you open the “hero” tab you loose the guild notifications, meaning you can’t know how many keys or gems you recieved. Kinda annoying for those who like me count everything for the g… --- ## [Arena exploit found](https://community.gemsofwar.com/t/arena-exploit-found/1144)
**Author:** [@Isilduur](https://community.gemsofwar.com/u/Isilduur)\ **Replies:** 2\ **Last updated:** [November 2, 2015, 10:52am UTC](https://community.gemsofwar.com/t/arena-exploit-found/1144 "2015-11-02T10:52:16Z")
I found a fairly serious exploit for arena. Not sure if the beast cause of action is to post it here, or if there is some how to report it without sharing it with everyone. --- ## [Cant play the game all of a sudden](https://community.gemsofwar.com/t/cant-play-the-game-all-of-a-sudden/1132)
**Author:** [@AlterEgo7](https://community.gemsofwar.com/u/AlterEgo7)\ **Replies:** 7\ **Last updated:** [November 2, 2015, 9:49am UTC](https://community.gemsofwar.com/t/cant-play-the-game-all-of-a-sudden/1132 "2015-11-02T09:49:57Z")
After few days playing this game I no longer can enter the game. It says ˝preparing to launch gems of war˝ and it stops there. has anyone else this problem? --- ## [Linking accounts](https://community.gemsofwar.com/t/linking-accounts/1133)
**Author:** [@pherimon](https://community.gemsofwar.com/u/pherimon)\ **Replies:** 4\ **Last updated:** [November 2, 2015, 12:23am UTC](https://community.gemsofwar.com/t/linking-accounts/1133 "2015-11-02T00:23:55Z")
I have played the game on iPad2 and made it to level 34. But with 1.07, the game crashes a lot. So I am thinking to switch to Steam version. Is it possible to somehow link the 2 accounts so I do not have to start all ov… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=109) [Next page](https://community.gemsofwar.com/c/support/10.md?page=111)