# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=107 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 108 --- ## [Wherefore art thou, Revenge?](https://community.gemsofwar.com/t/wherefore-art-thou-revenge/2468)
**Author:** [@Razorbak86](https://community.gemsofwar.com/u/Razorbak86)\ **Replies:** 15\ **Last updated:** [December 30, 2015, 3:01am UTC](https://community.gemsofwar.com/t/wherefore-art-thou-revenge/2468 "2015-12-30T03:01:38Z")
What you were expecting to happen, and what actually happened? I am but a mere Peasant, with limited strength and weapons, yet no one attacks my home kingdom. It has now been well over a month since the last attack (sh… --- ## [Stability Issues If Attacked While Invading](https://community.gemsofwar.com/t/stability-issues-if-attacked-while-invading/2477)
**Author:** [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\ **Replies:** 3\ **Last updated:** [December 30, 2015, 2:31am UTC](https://community.gemsofwar.com/t/stability-issues-if-attacked-while-invading/2477 "2015-12-30T02:31:50Z")
Losing a defend while invading causes stability issues if you check your revenge window prior to the splash screen. Screens shots below. Using iOS --- ## [Question : Error message](https://community.gemsofwar.com/t/question-error-message/2459)
**Author:** [@outlander](https://community.gemsofwar.com/u/outlander)\ **Replies:** 1\ **Last updated:** [December 29, 2015, 4:10pm UTC](https://community.gemsofwar.com/t/question-error-message/2459 "2015-12-29T16:10:18Z")
Just happen, after the PVP the screen went to freeze and Error message showed up? What is the Erroe message? Pls advice --- ## [5462 Requests Error](https://community.gemsofwar.com/t/5462-requests-error/2178)
**Author:** [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Replies:** 6\ **Last updated:** [December 29, 2015, 3:51pm UTC](https://community.gemsofwar.com/t/5462-requests-error/2178 "2015-12-29T15:51:48Z")
The game gave me a standard ‘retry connection’ error screen, I had to close it. It then refused to load past the Green Seer splash screen, twice. Third try gave me the error in the screenshot below. Fourth try worked fin… --- ## [Team bonuses don't show in Xbox version? "Coming Soon"?](https://community.gemsofwar.com/t/team-bonuses-dont-show-in-xbox-version-coming-soon/2443)
**Author:** [@LadySapphira](https://community.gemsofwar.com/u/LadySapphira)\ **Replies:** 4\ **Last updated:** [December 29, 2015, 7:10am UTC](https://community.gemsofwar.com/t/team-bonuses-dont-show-in-xbox-version-coming-soon/2443 "2015-12-29T07:10:34Z")
So I’ve been playing around with different teams, and well, you guessed it GOWers, I tried a Goblin team. Much to my dismay, the team bonus wasn’t showing and the box which displays team bonuses and such just says “Comi… --- ## [Sacrifice for ascension](https://community.gemsofwar.com/t/sacrifice-for-ascension/2390)
**Author:** [@kzintiwife](https://community.gemsofwar.com/u/kzintiwife)\ **Replies:** 2\ **Last updated:** [December 29, 2015, 6:08am UTC](https://community.gemsofwar.com/t/sacrifice-for-ascension/2390 "2015-12-29T06:08:35Z")
What you were expecting to happen, and what actually happened? I expected when I sacrificed 8 ghouls, for the number of total sacrificed ghouls to go up. Total amount of sacrificed guys did not increase. What are the s… --- ## [Some of my teams bonuses seem to have evaporated](https://community.gemsofwar.com/t/some-of-my-teams-bonuses-seem-to-have-evaporated/2386)
**Author:** [@LightningStorm](https://community.gemsofwar.com/u/LightningStorm)\ **Replies:** 9\ **Last updated:** [December 28, 2015, 5:51pm UTC](https://community.gemsofwar.com/t/some-of-my-teams-bonuses-seem-to-have-evaporated/2386 "2015-12-28T17:51:39Z")
What you were expecting to happen, and what actually happened? I expected my teams that used to have bonuses to still have bonuses. What are the steps to make it happen again? Look at my Rock Worm Team that no longer … --- ## [Question on Ice Witch Sale Bundle](https://community.gemsofwar.com/t/question-on-ice-witch-sale-bundle/2426)
**Author:** [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Replies:** 3\ **Last updated:** [December 28, 2015, 4:03pm UTC](https://community.gemsofwar.com/t/question-on-ice-witch-sale-bundle/2426 "2015-12-28T16:03:59Z")
Looking at trying to upgrade my Ice Witch second trait, it says “Arcane Plains Traitstone.” The package sells “Arcane Stealth Traitstones.” Basically, I’m confused if the packaged traitstones will allow me to unlock th… --- ## [No guild task rewards after buying Zephyrus](https://community.gemsofwar.com/t/no-guild-task-rewards-after-buying-zephyrus/2427)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 0\ **Last updated:** [December 28, 2015, 4:01pm UTC](https://community.gemsofwar.com/t/no-guild-task-rewards-after-buying-zephyrus/2427 "2015-12-28T16:01:59Z")
What you were expecting to happen, and what actually happened? I clicked on a guild with an exclamation notification, but then got nothing. No increase in glory keys, gems, etc. Checking contributions after this, it see… --- ## [Updating the website](https://community.gemsofwar.com/t/updating-the-website/2398)
**Author:** [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Replies:** 5\ **Last updated:** [December 28, 2015, 4:16am UTC](https://community.gemsofwar.com/t/updating-the-website/2398 "2015-12-28T04:16:51Z")
What you were expecting to happen, and what actually happened? I found stuff on the website that seemed like it needed an update and felt like I would point a couple of them and maybe have other people from the forum po… --- ## [PS$ 11th banner not showing](https://community.gemsofwar.com/t/ps-11th-banner-not-showing/2304)
**Author:** [@maxpower020781](https://community.gemsofwar.com/u/maxpower020781)\ **Replies:** 4\ **Last updated:** [December 27, 2015, 7:06am UTC](https://community.gemsofwar.com/t/ps-11th-banner-not-showing/2304 "2015-12-27T07:06:09Z")
I have unlocked 13 kingdom, yet I can only see the first 10 banners in the troops menu. One the the task requiere me to play with Stormheim banner, which I have but can use :(. How do I access those 11th, 12th, 13th ban… --- ## [Error in store purchase](https://community.gemsofwar.com/t/error-in-store-purchase/2341)
**Author:** [@Mariox](https://community.gemsofwar.com/u/Mariox)\ **Replies:** 2\ **Last updated:** [December 27, 2015, 5:02am UTC](https://community.gemsofwar.com/t/error-in-store-purchase/2341 "2015-12-27T05:02:42Z")
What you were expecting to happen, and what actually happened? Was buying Chalice of Gems. Got message that there was an error and was not charged, but steam account shows I was charged and 19.99 taken out of my steam w… --- ## [Weapon - Redundant Purple Staff](https://community.gemsofwar.com/t/weapon-redundant-purple-staff/2380)
**Author:** [@LegendMaker](https://community.gemsofwar.com/u/LegendMaker)\ **Replies:** 4\ **Last updated:** [December 27, 2015, 2:59am UTC](https://community.gemsofwar.com/t/weapon-redundant-purple-staff/2380 "2015-12-27T02:59:11Z")
What you were expecting to happen, and what actually happened? I’ve noticed that two different weapons of the same color and with the same mana cost do the exact same thing, except that one does it better. Many weapons… --- ## [Boar Rider trait not loading](https://community.gemsofwar.com/t/boar-rider-trait-not-loading/2350)
**Author:** [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\ **Replies:** 4\ **Last updated:** [December 26, 2015, 12:00pm UTC](https://community.gemsofwar.com/t/boar-rider-trait-not-loading/2350 "2015-12-26T12:00:40Z")
What you were expecting to happen, and what actually happened? I activated the second trait (Defender) on Boar Rider, expecting +3 Armor when defending. Unfortunately something is wrong, because it doesn’t seem to work … --- ## [Error message after the revenge fight](https://community.gemsofwar.com/t/error-message-after-the-revenge-fight/2348)
**Author:** [@outlander](https://community.gemsofwar.com/u/outlander)\ **Replies:** 2\ **Last updated:** [December 26, 2015, 6:25am UTC](https://community.gemsofwar.com/t/error-message-after-the-revenge-fight/2348 "2015-12-26T06:25:26Z")
Error message appeared after the revenge battles … ??? --- ## [Support Over the Holiday Season](https://community.gemsofwar.com/t/support-over-the-holiday-season/2282)
**Author:** [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Replies:** 12\ **Last updated:** [December 25, 2015, 10:14am UTC](https://community.gemsofwar.com/t/support-over-the-holiday-season/2282 "2015-12-25T10:14:21Z")
Hey Guys, We’re giving the imps in Support a chance to stretch their legs and enjoy the Holiday season. This means that we will be operating on a skeleton crew until the new year. Please be patient with us during this … --- ## [Runic Blade Bug](https://community.gemsofwar.com/t/runic-blade-bug/2306)
**Author:** [@CSZ](https://community.gemsofwar.com/u/CSZ)\ **Replies:** 1\ **Last updated:** [December 24, 2015, 11:40am UTC](https://community.gemsofwar.com/t/runic-blade-bug/2306 "2015-12-24T11:40:28Z")
What you were expecting to happen, and what actually happened? Runic Blade has been used by my opponent, but killed none of my units. I expected that my opponent gains no stat bonuses from the effect. What are the step… --- ## [VIP-Level 4: New troop was lvl 5](https://community.gemsofwar.com/t/vip-level-4-new-troop-was-lvl-5/2255)
**Author:** [@Larohar](https://community.gemsofwar.com/u/Larohar)\ **Replies:** 5\ **Last updated:** [December 24, 2015, 5:37am UTC](https://community.gemsofwar.com/t/vip-level-4-new-troop-was-lvl-5/2255 "2015-12-24T05:37:27Z")
What you were expecting to happen, and what actually happened? Finally got my first Sheggra! Surprisingly she was Level 5 even though I’m not VIP-Level 5. What are the steps to make it happen again? Be VIP-Level 4 and… --- ## [Script error + 15 char filler stupidity](https://community.gemsofwar.com/t/script-error-15-char-filler-stupidity/2287)
**Author:** [@Pasa](https://community.gemsofwar.com/u/Pasa)\ **Replies:** 3\ **Last updated:** [December 24, 2015, 2:37am UTC](https://community.gemsofwar.com/t/script-error-15-char-filler-stupidity/2287 "2015-12-24T02:37:20Z")
I win revenge, victory screen goes to server timeout/retry, then eventually shows a big blue panel with ‘Script error’ on it. Then game stuck on the victory screen forever. --- ## [After battle crashing problem](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110)
**Author:** [@pherimon](https://community.gemsofwar.com/u/pherimon)\ **Replies:** 28\ **Last updated:** [December 23, 2015, 3:09pm UTC](https://community.gemsofwar.com/t/after-battle-crashing-problem/1110 "2015-12-23T15:09:16Z")
I have an iPad2 and the game crashes more than ever. Patch 1.07 was not kind. Anyone else is having similar issues? Any fixes? Thanks --- ## [Not recieving gems on xb1](https://community.gemsofwar.com/t/not-recieving-gems-on-xb1/2211)
**Author:** [@dhed](https://community.gemsofwar.com/u/dhed)\ **Replies:** 4\ **Last updated:** [December 23, 2015, 1:36pm UTC](https://community.gemsofwar.com/t/not-recieving-gems-on-xb1/2211 "2015-12-23T13:36:25Z")
Twice now i completed tasks that were suppposed to yeild 30 gems, and nothing shows up in my gems screen even after restarting game. --- ## [Kingdom rewards not working? (PC/mobile)](https://community.gemsofwar.com/t/kingdom-rewards-not-working-pc-mobile/2272)
**Author:** [@ZIGS](https://community.gemsofwar.com/u/ZIGS)\ **Replies:** 5\ **Last updated:** [December 23, 2015, 1:35pm UTC](https://community.gemsofwar.com/t/kingdom-rewards-not-working-pc-mobile/2272 "2015-12-23T13:35:54Z")
I have Adana with one golden star, which should give double the tribute reward. I just now collected the kingdom money and Adana gave me tribute, but only 350 gold, 4 glory and 8 souls, which is the default tribute. Shou… --- ## [xb1 task support](https://community.gemsofwar.com/t/xb1-task-support/2273)
**Author:** [@Mazoku](https://community.gemsofwar.com/u/Mazoku)\ **Replies:** 2\ **Last updated:** [December 23, 2015, 11:44am UTC](https://community.gemsofwar.com/t/xb1-task-support/2273 "2015-12-23T11:44:53Z")
I have a task that says " Have a mastery level 10 in one mana type" I have now raised 2 mana types to level 10 and have not received my reward. “no screenshot” --- ## ["You have lost connection to the server"](https://community.gemsofwar.com/t/you-have-lost-connection-to-the-server/2245)
**Author:** [@Aciho](https://community.gemsofwar.com/u/Aciho)\ **Replies:** 2\ **Last updated:** [December 22, 2015, 11:40pm UTC](https://community.gemsofwar.com/t/you-have-lost-connection-to-the-server/2245 "2015-12-22T23:40:32Z")
What you were expecting to happen, and what actually happened? I was expecting to be able to play an arena game. In fact I got this error message in a popup, and when I restarted the client it gave me an arena loss (ano… --- ## [Stuttering framerate?](https://community.gemsofwar.com/t/stuttering-framerate/2259)
**Author:** [@kevin](https://community.gemsofwar.com/u/kevin)\ **Replies:** 1\ **Last updated:** [December 22, 2015, 7:26pm UTC](https://community.gemsofwar.com/t/stuttering-framerate/2259 "2015-12-22T19:26:10Z")
Hi, does anyone else have the issues with the game stuttering every few minutes? I plya on xbox one, the game is installed on the internal harddrive, I do not place the system on standby. It doesnt always happen but enou… --- ## [Mastery Bonus Question](https://community.gemsofwar.com/t/mastery-bonus-question/2237)
**Author:** [@Malkav](https://community.gemsofwar.com/u/Malkav)\ **Replies:** 5\ **Last updated:** [December 22, 2015, 5:57pm UTC](https://community.gemsofwar.com/t/mastery-bonus-question/2237 "2015-12-22T17:57:02Z")
I am probably missing something painfully obvious, but I noticed that my mana surge masteries are low for blue and brown. I have all kingdoms at level 10. I keep all of my hero masteries as even as possible–they are all… --- ## [New, need some help](https://community.gemsofwar.com/t/new-need-some-help/2241)
**Author:** [@jazzabella93](https://community.gemsofwar.com/u/jazzabella93)\ **Replies:** 1\ **Last updated:** [December 22, 2015, 12:18pm UTC](https://community.gemsofwar.com/t/new-need-some-help/2241 "2015-12-22T12:18:13Z")
Okay, so I have gems of war for PS4. I need to know a couple of things. How do I change my wepons(If I can)? What and how do troops work? --- ## [Chest last week](https://community.gemsofwar.com/t/chest-last-week/2224)
**Author:** [@krul](https://community.gemsofwar.com/u/krul)\ **Replies:** 2\ **Last updated:** [December 22, 2015, 12:15am UTC](https://community.gemsofwar.com/t/chest-last-week/2224 "2015-12-22T00:15:03Z")
Still not got my arcane skull traitstone from last week chest --- ## [PVP Statistics not updated](https://community.gemsofwar.com/t/pvp-statistics-not-updated/2228)
**Author:** [@Duvidgadol](https://community.gemsofwar.com/u/Duvidgadol)\ **Replies:** 1\ **Last updated:** [December 21, 2015, 11:43pm UTC](https://community.gemsofwar.com/t/pvp-statistics-not-updated/2228 "2015-12-21T23:43:45Z")
What you were expecting to happen, and what actually happened? PVP statistics are not updated properly. This always happens after PVP combat. The previous update updated them but not properly. --- ## [VIP points incorrect](https://community.gemsofwar.com/t/vip-points-incorrect/1999)
**Author:** [@utfanx2](https://community.gemsofwar.com/u/utfanx2)\ **Replies:** 32\ **Last updated:** [December 21, 2015, 3:44pm UTC](https://community.gemsofwar.com/t/vip-points-incorrect/1999 "2015-12-21T15:44:40Z")
What you were expecting to happen, and what actually happened? I have had only one purchase of $24.99. I should have 120-125 rewards points. However, I only have 50 rewards points. Also, for further clarification, does… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=106) [Next page](https://community.gemsofwar.com/c/support/10.md?page=108)