# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=105 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 106 --- ## [Server lag buys multiple traits at once](https://community.gemsofwar.com/t/server-lag-buys-multiple-traits-at-once/3260)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 0\ **Last updated:** [January 28, 2016, 9:44am UTC](https://community.gemsofwar.com/t/server-lag-buys-multiple-traits-at-once/3260 "2016-01-28T09:44:37Z")
What you were expecting to happen, and what actually happened? Steam PC version. Clicked to buy the first trait for the Ancient Horror. Had to wait several seconds, got the popup that the server could not be contacted. … --- ## [Agile activated on every attack](https://community.gemsofwar.com/t/agile-activated-on-every-attack/3256)
**Author:** [@collectorofgems](https://community.gemsofwar.com/u/collectorofgems)\ **Replies:** 1\ **Last updated:** [January 28, 2016, 5:35am UTC](https://community.gemsofwar.com/t/agile-activated-on-every-attack/3256 "2016-01-28T05:35:39Z")
What you were expecting to happen, and what actually happened? Completing challenge on Grosh-Nak. Fired off Sheggra spell. Every attack triggered Agile trait. Including Glade Warden’s magic spell. What are the steps to… --- ## [Android - Black Screen of Death](https://community.gemsofwar.com/t/android-black-screen-of-death/3242)
**Author:** [@dhjl](https://community.gemsofwar.com/u/dhjl)\ **Replies:** 3\ **Last updated:** [January 28, 2016, 12:11am UTC](https://community.gemsofwar.com/t/android-black-screen-of-death/3242 "2016-01-28T00:11:25Z")
Android v4.4.2 I keep running into the same problem on my tablet. The game works fine at first, but eventually I’ll see the following when I try to retreat: I call it the BSOD because whenever this happens, i.e, ev… --- ## [Defend game freezes for specific player](https://community.gemsofwar.com/t/defend-game-freezes-for-specific-player/3247)
**Author:** [@chiborg](https://community.gemsofwar.com/u/chiborg)\ **Replies:** 1\ **Last updated:** [January 27, 2016, 11:23pm UTC](https://community.gemsofwar.com/t/defend-game-freezes-for-specific-player/3247 "2016-01-27T23:23:09Z")
What you were expecting to happen, and what actually happened? When I click on the “To Battle” button, the game should begin. Instead, it’s hanging endlessly in the load screen (I tried leaving the load screen on for up… --- ## [PS4 Task to win battle with Khetar banner not completing](https://community.gemsofwar.com/t/ps4-task-to-win-battle-with-khetar-banner-not-completing/3240)
**Author:** [@Otaku](https://community.gemsofwar.com/u/Otaku)\ **Replies:** 3\ **Last updated:** [January 27, 2016, 10:07pm UTC](https://community.gemsofwar.com/t/ps4-task-to-win-battle-with-khetar-banner-not-completing/3240 "2016-01-27T22:07:12Z")
On PS4 I received the task to win a battle using the Khetar banner. I changed my banner on my team as suggested and invaded in pvp. I won but the task did not complete. I then tried to set Khetar as my home kingdom on to… --- ## [A question about Spell/Mana details](https://community.gemsofwar.com/t/a-question-about-spell-mana-details/1491)
**Author:** [@dhjl](https://community.gemsofwar.com/u/dhjl)\ **Replies:** 4\ **Last updated:** [January 27, 2016, 3:39am UTC](https://community.gemsofwar.com/t/a-question-about-spell-mana-details/1491 "2016-01-27T03:39:05Z")
I’m curious as to why the option appears under settings after I make a move: But not while it’s still my turn: Additional info: The change doesn’t take effect until the next battle, and it was like this in v1.0.6 a… --- ## [Disenchanting troops no longer works!](https://community.gemsofwar.com/t/disenchanting-troops-no-longer-works/3221)
**Author:** [@Rosco122](https://community.gemsofwar.com/u/Rosco122)\ **Replies:** 4\ **Last updated:** [January 26, 2016, 11:33pm UTC](https://community.gemsofwar.com/t/disenchanting-troops-no-longer-works/3221 "2016-01-26T23:33:46Z")
Xbox one Last week there was the missing card you buy from the store this week I can’t disenchant all extra copies of troops? You click on a card, Press disenchant all extra copies of all troops, It “try’s” to do it … --- ## ["find" crashes in-game chat](https://community.gemsofwar.com/t/find-crashes-in-game-chat/3218)
**Author:** [@mattlistener](https://community.gemsofwar.com/u/mattlistener)\ **Replies:** 1\ **Last updated:** [January 26, 2016, 6:54pm UTC](https://community.gemsofwar.com/t/find-crashes-in-game-chat/3218 "2016-01-26T18:54:04Z")
What you were expecting to happen, and what actually happened? Trying to enter a sentence that had the word “find” in it. The game froze upon hitting the blue checkmark to submit. The ios keyboard disappeared leaving … --- ## [Troop disappeared](https://community.gemsofwar.com/t/troop-disappeared/3199)
**Author:** [@mmdretro](https://community.gemsofwar.com/u/mmdretro)\ **Replies:** 5\ **Last updated:** [January 26, 2016, 12:20pm UTC](https://community.gemsofwar.com/t/troop-disappeared/3199 "2016-01-26T12:20:46Z")
After i used a gem key i got an epic troop ( Skeleros ) . When i went to the troops page it was displayed among the other troops. When I changed the kingdom bar from “All kingdoms” to Wild Plains it wasn’t there anymore.… --- ## [Warlord IV and summoned creature](https://community.gemsofwar.com/t/warlord-iv-and-summoned-creature/3119)
**Author:** [@giabetti](https://community.gemsofwar.com/u/giabetti)\ **Replies:** 11\ **Last updated:** [January 25, 2016, 11:46pm UTC](https://community.gemsofwar.com/t/warlord-iv-and-summoned-creature/3119 "2016-01-25T23:46:53Z")
I’m playing Thralls to the wall challenge (5 stars) at warlord IV mode. When the fight begin the thrall has this stat attack 10 life 32 armor 4 during the fight the dark master has summoned another thrall He’s got t… --- ## [Lamia's Ability Ignores Traits](https://community.gemsofwar.com/t/lamias-ability-ignores-traits/3185)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 1\ **Last updated:** [January 25, 2016, 1:14pm UTC](https://community.gemsofwar.com/t/lamias-ability-ignores-traits/3185 "2016-01-25T13:14:28Z")
What you were expecting to happen, and what actually happened? Lamia’s ability that reads “Force a random enemy to attack the enemies above and below” does not do what it says. The unit that gets randomly chosen makes t… --- ## [Funny bug due to a recently ascended Skeleton](https://community.gemsofwar.com/t/funny-bug-due-to-a-recently-ascended-skeleton/3176)
**Author:** [@ScreaminBenis](https://community.gemsofwar.com/u/ScreaminBenis)\ **Replies:** 5\ **Last updated:** [January 25, 2016, 4:01am UTC](https://community.gemsofwar.com/t/funny-bug-due-to-a-recently-ascended-skeleton/3176 "2016-01-25T04:01:45Z")
What you were expecting to happen, and what actually happened? I have a team of: Centaur Scout Skeleton Skeleton Green Slime I ascended the skeleton from green to blue, but I had used 10 out of 11 skeletons–so I on… --- ## [Apple vs Android](https://community.gemsofwar.com/t/apple-vs-android/3158)
**Author:** [@szefo](https://community.gemsofwar.com/u/szefo)\ **Replies:** 3\ **Last updated:** [January 24, 2016, 2:59pm UTC](https://community.gemsofwar.com/t/apple-vs-android/3158 "2016-01-24T14:59:28Z")
I just installed "Gems of war"on android device - xperia Z5 compact. It runs extremely slow. I mean very long loading time, breaks connection to server. It takes 5 minutes or even more to load battle zone. On same Wi-fi… --- ## [Sheggra's Lava Strike partially ignores Entangle](https://community.gemsofwar.com/t/sheggras-lava-strike-partially-ignores-entangle/3117)
**Author:** [@actreal](https://community.gemsofwar.com/u/actreal)\ **Replies:** 6\ **Last updated:** [January 24, 2016, 2:22am UTC](https://community.gemsofwar.com/t/sheggras-lava-strike-partially-ignores-entangle/3117 "2016-01-24T02:22:38Z")
What you were expecting to happen, and what actually happened? The first (remaining) troop is Entangled and Sheggra (lower down) triggers Lava Strike. I was expecting zero damage, but I actually receive what appears to… --- ## [Possible Arena Bug?](https://community.gemsofwar.com/t/possible-arena-bug/3069)
**Author:** [@Qbee](https://community.gemsofwar.com/u/Qbee)\ **Replies:** 13\ **Last updated:** [January 23, 2016, 8:40pm UTC](https://community.gemsofwar.com/t/possible-arena-bug/3069 "2016-01-23T20:40:39Z")
Am I playing the Arena correctly? I went to arena, won the first two matches. I went back in again to go to the 3rd. When I do it says two losses and gives rewards. I won the first two so why is there 2 losses prevent… --- ## [Pridelands tribute reward is slightly unbalanced](https://community.gemsofwar.com/t/pridelands-tribute-reward-is-slightly-unbalanced/3089)
**Author:** [@AnalSwordfish](https://community.gemsofwar.com/u/AnalSwordfish)\ **Replies:** 16\ **Last updated:** [January 22, 2016, 8:26pm UTC](https://community.gemsofwar.com/t/pridelands-tribute-reward-is-slightly-unbalanced/3089 "2016-01-22T20:26:36Z")
I made a spreadsheet to track my kingdom progress so I don’t have to keep clicking in-and-out of different kingdoms. I also used it to analyze the numbers a little bit. In doing so, I found that the Pridelands tribute re… --- ## [Diferencia abismal de tropas](https://community.gemsofwar.com/t/diferencia-abismal-de-tropas/3080)
**Author:** [@pancho\_xx](https://community.gemsofwar.com/u/pancho_xx)\ **Replies:** 1\ **Last updated:** [January 21, 2016, 10:30pm UTC](https://community.gemsofwar.com/t/diferencia-abismal-de-tropas/3080 "2016-01-21T22:30:23Z")
hola quisiera saber porque mis tropas tienen tan poco poder en comparacion con otras… por ejemplo una tropa lvl 15 tiene el doble o triple de energia armadura y ataque, que la mia en una misma tropa --- ## [PvP Defend Bug \>\>](https://community.gemsofwar.com/t/pvp-defend-bug/3075)
**Author:** [@Horror](https://community.gemsofwar.com/u/Horror)\ **Replies:** 0\ **Last updated:** [January 21, 2016, 8:31am UTC](https://community.gemsofwar.com/t/pvp-defend-bug/3075 "2016-01-21T08:31:07Z")
Two days ago I was grinding PvP like normal and my Defend enemies bugged. I’m over level 100 and somehow a level 12 showed up on my defend tab. The character name was “helmut”. When I clicked on that person to get the de… --- ## [Minimal configuration android tablet](https://community.gemsofwar.com/t/minimal-configuration-android-tablet/3048)
**Author:** [@schralenbef1](https://community.gemsofwar.com/u/schralenbef1)\ **Replies:** 5\ **Last updated:** [January 20, 2016, 3:23pm UTC](https://community.gemsofwar.com/t/minimal-configuration-android-tablet/3048 "2016-01-20T15:23:08Z")
I’m not sure if i post this in the right subforum. I’m having a option to by a new tablet for € 28,–. The tablet has a singecore 1Ghz processor and 512 MB ram. Can i play GOW on this tablet? Playstore is availeabe on … --- ## [Matches not costing any gold](https://community.gemsofwar.com/t/matches-not-costing-any-gold/2985)
**Author:** [@cihuacotl](https://community.gemsofwar.com/u/cihuacotl)\ **Replies:** 4\ **Last updated:** [January 19, 2016, 5:52am UTC](https://community.gemsofwar.com/t/matches-not-costing-any-gold/2985 "2016-01-19T05:52:34Z")
What you were expecting to happen, and what actually happened? Matches not costing any gold, in both challenges and PvP. What are the steps to make it happen again? Just enter any battle. Do you have any screenshots … --- ## [Weird Decimals for Gold](https://community.gemsofwar.com/t/weird-decimals-for-gold/2970)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 1\ **Last updated:** [January 18, 2016, 2:34pm UTC](https://community.gemsofwar.com/t/weird-decimals-for-gold/2970 "2016-01-18T14:34:32Z")
Ever since the gold modification was added moments ago, there is a weird decimal glitch that constantly occurs with gold amounts: --- ## [Gold counter messed up](https://community.gemsofwar.com/t/gold-counter-messed-up/2968)
**Author:** [@IMBoddy](https://community.gemsofwar.com/u/IMBoddy)\ **Replies:** 13\ **Last updated:** [January 18, 2016, 8:48am UTC](https://community.gemsofwar.com/t/gold-counter-messed-up/2968 "2016-01-18T08:48:16Z")
What you were expecting to happen, and what actually happened? Gold to show whole numbers, shows decimal points really far out. What are the steps to make it happen again? I completed a battle on 1/17/16 Do you have … --- ## [Error - trying to contact the server - losing rewards](https://community.gemsofwar.com/t/error-trying-to-contact-the-server-losing-rewards/2965)
**Author:** [@allanjdf](https://community.gemsofwar.com/u/allanjdf)\ **Replies:** 3\ **Last updated:** [January 18, 2016, 4:21am UTC](https://community.gemsofwar.com/t/error-trying-to-contact-the-server-losing-rewards/2965 "2016-01-18T04:21:38Z")
Sometimes, there is this error message, saying “there was a problem when trying to contact the server. Please wait a few minutes and restart your game.” Im on Xbox One, and EVERY DAY I got some of these and end up losing… --- ## [Dead opposing troops pccasionally do not disappear](https://community.gemsofwar.com/t/dead-opposing-troops-pccasionally-do-not-disappear/2938)
**Author:** [@Duvidgadol](https://community.gemsofwar.com/u/Duvidgadol)\ **Replies:** 4\ **Last updated:** [January 17, 2016, 5:02am UTC](https://community.gemsofwar.com/t/dead-opposing-troops-pccasionally-do-not-disappear/2938 "2016-01-17T05:02:30Z")
Sometimes when fighting a battle, a dead opposing troop does not disappear. The battle otherwise proceeds normally; the extraneious opposing troop has no effect. This hgas occurred multiple times. --- ## [Spam Bots on Updates](https://community.gemsofwar.com/t/spam-bots-on-updates/2941)
**Author:** [@Tacet](https://community.gemsofwar.com/u/Tacet)\ **Replies:** 3\ **Last updated:** [January 17, 2016, 5:00am UTC](https://community.gemsofwar.com/t/spam-bots-on-updates/2941 "2016-01-17T05:00:51Z")
It has been brought to my attention that there are a couple of old updates that have been spammed with bots: Many of these posts even date today. @Sirrian and other devs, are you aware of this? Requiring an account t… --- ## [Double Flipping Jeopardy](https://community.gemsofwar.com/t/double-flipping-jeopardy/2906)
**Author:** [@Malkav](https://community.gemsofwar.com/u/Malkav)\ **Replies:** 3\ **Last updated:** [January 15, 2016, 5:34pm UTC](https://community.gemsofwar.com/t/double-flipping-jeopardy/2906 "2016-01-15T17:34:45Z")
I lost a PvP battle and then the unthinkable happened. I got hit with a trophy loss followed by about 36 seconds and then another trophy loss for the same battle! Double Jeopardy, Man! :open\_mouth: When this happened… --- ## [Changing Home Kingdom clears defense battles?](https://community.gemsofwar.com/t/changing-home-kingdom-clears-defense-battles/2890)
**Author:** [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Replies:** 4\ **Last updated:** [January 15, 2016, 4:44pm UTC](https://community.gemsofwar.com/t/changing-home-kingdom-clears-defense-battles/2890 "2016-01-15T16:44:32Z")
What you were expecting to happen, and what actually happened? I had some defences to do and went to change my home kingdom for another one (in hope for some good traistone drops), right after changing my home kingdom, … --- ## [Invade reward bug](https://community.gemsofwar.com/t/invade-reward-bug/2754)
**Author:** [@Sirlightbringer](https://community.gemsofwar.com/u/Sirlightbringer)\ **Replies:** 2\ **Last updated:** [January 14, 2016, 12:10am UTC](https://community.gemsofwar.com/t/invade-reward-bug/2754 "2016-01-14T00:10:27Z")
I invaded someone with an available reward of a little bit more than 2.000 Gold, having won the match i supposed to get a message of about 4.500 gold reward (being my multiplyer at 2,25). The problem is i got only 225 g… --- ## [Playing on multiple platforms (mobile)](https://community.gemsofwar.com/t/playing-on-multiple-platforms-mobile/2865)
**Author:** [@nensor](https://community.gemsofwar.com/u/nensor)\ **Replies:** 2\ **Last updated:** [January 13, 2016, 11:55pm UTC](https://community.gemsofwar.com/t/playing-on-multiple-platforms-mobile/2865 "2016-01-13T23:55:29Z")
I seem to have lost my password at some point to my account; I had played this some time ago on iOS, would now like to pick it up on my android tablet. Is there a way to recover that? I have no idea what level or even … --- ## [Guild members problem with statistics](https://community.gemsofwar.com/t/guild-members-problem-with-statistics/2841)
**Author:** [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\ **Replies:** 17\ **Last updated:** [January 13, 2016, 3:36pm UTC](https://community.gemsofwar.com/t/guild-members-problem-with-statistics/2841 "2016-01-13T15:36:31Z")
What you were expecting to happen, and what actually happened? A member of my guild is being marked as inactive in last 4 days, but he has donated 2000 gold couple hours ago. Also his gold contribution for this week is s… [Previous page](https://community.gemsofwar.com/c/support/10.md?page=104) [Next page](https://community.gemsofwar.com/c/support/10.md?page=106)