# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=104 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 105 --- ## [PS4 Kingdom bonuses](https://community.gemsofwar.com/t/ps4-kingdom-bonuses/3586)
**Author:** [@Bcrae88](https://community.gemsofwar.com/u/Bcrae88)\ **Replies:** 8\ **Last updated:** [February 9, 2016, 9:34am UTC](https://community.gemsofwar.com/t/ps4-kingdom-bonuses/3586 "2016-02-09T09:34:30Z")
My home kingdom just hit level 8 on ps4 , which gives +1 attack but I don’t get the 1 extra attack? Nobody on my arena team gets the boost nor for my pvp team. --- ## [This ones new to me](https://community.gemsofwar.com/t/this-ones-new-to-me/3572)
**Author:** [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\ **Replies:** 3\ **Last updated:** [February 9, 2016, 1:04am UTC](https://community.gemsofwar.com/t/this-ones-new-to-me/3572 "2016-02-09T01:04:59Z")
My game prompted me that it was having server connection issues while loading for a battle. I hit retry and then when to make sure that I was on my internet and not the far weak apartment complex Internet. Went back in… --- ## [Kingdom bonus (+1 in Armor/life/Attack/magic) are missing](https://community.gemsofwar.com/t/kingdom-bonus-1-in-armor-life-attack-magic-are-missing/3563)
**Author:** [@Palomba](https://community.gemsofwar.com/u/Palomba)\ **Replies:** 4\ **Last updated:** [February 8, 2016, 4:19pm UTC](https://community.gemsofwar.com/t/kingdom-bonus-1-in-armor-life-attack-magic-are-missing/3563 "2016-02-08T16:19:32Z")
Hello I play Xbox one and i have a little mistake.: My kingdom is at level 9 so I’ve a bonus of +2 in armor, +1 in life, and + 1 in attack. I had no problem there is 2 weeks, but when I’m playing I ve only a +1 armor b… --- ## [Vip chest on the cheap](https://community.gemsofwar.com/t/vip-chest-on-the-cheap/3576)
**Author:** [@legend\_thrawn](https://community.gemsofwar.com/u/legend_thrawn)\ **Replies:** 11\ **Last updated:** [February 8, 2016, 4:01pm UTC](https://community.gemsofwar.com/t/vip-chest-on-the-cheap/3576 "2016-02-08T16:01:58Z")
VIP Chest cost 0 gems even for the 50 chests. I figured this was a glitch so i clicked the 50 chest one so i wouldn’t lose my hard earned gems and got 50 chest for free, On Android mobile. --- ## [Account glitched to level -1](https://community.gemsofwar.com/t/account-glitched-to-level-1/3537)
**Author:** [@al52025](https://community.gemsofwar.com/u/al52025)\ **Replies:** 5\ **Last updated:** [February 8, 2016, 10:03am UTC](https://community.gemsofwar.com/t/account-glitched-to-level-1/3537 "2016-02-08T10:03:46Z")
I was like level 136 and I was playing a match that allowed the computer to summon allies. Played awhile and It seemed that I got enough xp to go up 2 levels at once. I guess the game didnt know how to handle this becaus… --- ## [Air link trait isn't working at the moment, just want to report](https://community.gemsofwar.com/t/air-link-trait-isnt-working-at-the-moment-just-want-to-report/3568)
**Author:** [@siel](https://community.gemsofwar.com/u/siel)\ **Replies:** 3\ **Last updated:** [February 8, 2016, 9:49am UTC](https://community.gemsofwar.com/t/air-link-trait-isnt-working-at-the-moment-just-want-to-report/3568 "2016-02-08T09:49:30Z")
I play on android , I have centaur scout, herd master, ranger and bul’tauros. Have airlink traits on both CS and ranger. It was fine until the .44 mb update. Hope you guys can fix it. Thanks --- ## [Some sentences will crash in-game guild chat...?](https://community.gemsofwar.com/t/some-sentences-will-crash-in-game-guild-chat/2868)
**Author:** [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\ **Replies:** 10\ **Last updated:** [February 8, 2016, 8:52am UTC](https://community.gemsofwar.com/t/some-sentences-will-crash-in-game-guild-chat/2868 "2016-02-08T08:52:22Z")
What you were expecting to happen, and what actually happened? Entered a sentence, the game crashed. I tried several times (copied the sentence) and it never made it to the server since the game crashed. What are the s… --- ## [All assets gone?](https://community.gemsofwar.com/t/all-assets-gone/3566)
**Author:** [@Azalin](https://community.gemsofwar.com/u/Azalin)\ **Replies:** 6\ **Last updated:** [February 8, 2016, 6:11am UTC](https://community.gemsofwar.com/t/all-assets-gone/3566 "2016-02-08T06:11:31Z")
What you were expecting to happen, and what actually happened? I loaded up the game and a 34MB patch started downloading. Once the game was up and running I noticed unusually long load times to do anything. I then went … --- ## [Turn off PUSH NOTIFICATIONS (Android)](https://community.gemsofwar.com/t/turn-off-push-notifications-android/3455)
**Author:** [@Jynks](https://community.gemsofwar.com/u/Jynks)\ **Replies:** 3\ **Last updated:** [February 8, 2016, 2:27am UTC](https://community.gemsofwar.com/t/turn-off-push-notifications-android/3455 "2016-02-08T02:27:43Z")
Hi… I play this game on my Android phone and enjoy it, but I had to uninstall it after getting extremely annoyed with the horrible push notifications. Many games are unusable because of this obnoxious feature but many ha… --- ## [Lots of Issues (Steam PC)](https://community.gemsofwar.com/t/lots-of-issues-steam-pc/3458)
**Author:** [@ExVasterist](https://community.gemsofwar.com/u/ExVasterist)\ **Replies:** 8\ **Last updated:** [February 5, 2016, 8:54am UTC](https://community.gemsofwar.com/t/lots-of-issues-steam-pc/3458 "2016-02-05T08:54:53Z")
Most these bugs seem very random & as far as I can tell, they can’t be recreated/reinitialized. Random Crashes & Freezes - Doesn’t matter what I’m doing, the game crashes at random points and pretty much everywhere. … --- ## [When are you guys going to sort the guild system out?](https://community.gemsofwar.com/t/when-are-you-guys-going-to-sort-the-guild-system-out/3410)
**Author:** [@Rosco122](https://community.gemsofwar.com/u/Rosco122)\ **Replies:** 5\ **Last updated:** [February 4, 2016, 12:55am UTC](https://community.gemsofwar.com/t/when-are-you-guys-going-to-sort-the-guild-system-out/3410 "2016-02-04T00:55:05Z")
probably the wrong page to post this but was wondering when you were going to sort the guild system out so we can search for active players without having to type in a specific name? It’s impossible to get new players on… --- ## [Event chest giving troops from wrong Kingdom](https://community.gemsofwar.com/t/event-chest-giving-troops-from-wrong-kingdom/3437)
**Author:** [@Luminaar](https://community.gemsofwar.com/u/Luminaar)\ **Replies:** 2\ **Last updated:** [February 3, 2016, 10:26pm UTC](https://community.gemsofwar.com/t/event-chest-giving-troops-from-wrong-kingdom/3437 "2016-02-03T22:26:21Z")
What you were expecting to happen, and what actually happened? I purchased troops using event keys in an attempt to get extra/missing Pan’s Vale Troops. I received Whitehelm and Divinion Fields troops before stopping. W… --- ## [Priestess' protection doesn't increase hidden Max Armor](https://community.gemsofwar.com/t/priestess-protection-doesnt-increase-hidden-max-armor/3439)
**Author:** [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Replies:** 1\ **Last updated:** [February 3, 2016, 10:16pm UTC](https://community.gemsofwar.com/t/priestess-protection-doesnt-increase-hidden-max-armor/3439 "2016-02-03T22:16:23Z")
Another one of those, is this the expected interaction. What you were expecting to happen, and what actually happened? I was expecting that a Priestess giving a damaged Paladin protection would raise the maximum armor … --- ## [Wann werden die Xbox one oder PS4 Versionen der Tablet Version gleichgezogen?](https://community.gemsofwar.com/t/wann-werden-die-xbox-one-oder-ps4-versionen-der-tablet-version-gleichgezogen/3338)
**Author:** [@thomas](https://community.gemsofwar.com/u/thomas)\ **Replies:** 6\ **Last updated:** [February 3, 2016, 9:31pm UTC](https://community.gemsofwar.com/t/wann-werden-die-xbox-one-oder-ps4-versionen-der-tablet-version-gleichgezogen/3338 "2016-02-03T21:31:35Z")
Hallo, die tablet version ist viel besser als die Xbox one bzw. PS4 version. Sie bietet viel mehr Möglichkeiten. Wann werden sie angeglichen??? --- ## [Red Question Mark Appearing On Screen While Loading Gems of War](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395)
**Author:** [@TRUTH](https://community.gemsofwar.com/u/TRUTH)\ **Replies:** 5\ **Last updated:** [February 3, 2016, 12:24am UTC](https://community.gemsofwar.com/t/red-question-mark-appearing-on-screen-while-loading-gems-of-war/3395 "2016-02-03T00:24:09Z")
On the Xbox One, when I click on the Gems of War game to play, as it is loading a huge red question mark appears on my screen. It doesn’t happen every time but I would say it happens 75% of the time. Has anyone else see… --- ## [Endless Loading when Revenging Twice in a Row](https://community.gemsofwar.com/t/endless-loading-when-revenging-twice-in-a-row/2004)
**Author:** [@Zelfore](https://community.gemsofwar.com/u/Zelfore)\ **Replies:** 20\ **Last updated:** [February 3, 2016, 12:13am UTC](https://community.gemsofwar.com/t/endless-loading-when-revenging-twice-in-a-row/2004 "2016-02-03T00:13:32Z")
What you were expecting to happen, and what actually happened? Had some Revenges built up from the night before, played one as per normal, won obviously, then when I went in to Revenge a second time, the kingdom emblem … --- ## [Cant take revenge on someone. \[Xbox One\]](https://community.gemsofwar.com/t/cant-take-revenge-on-someone-xbox-one/3411)
**Author:** [@Tsukizero](https://community.gemsofwar.com/u/Tsukizero)\ **Replies:** 1\ **Last updated:** [February 2, 2016, 11:24pm UTC](https://community.gemsofwar.com/t/cant-take-revenge-on-someone-xbox-one/3411 "2016-02-02T23:24:23Z")
https://zgtpig.dm2304.livefilestore.com/y3pH0ThYPZHMwTx7Z9eH70urx36HB\_B8S8LvAJrqkNdsDh3iqZTGwemFCSKfZ8VgdxFNeCzdJzUC7Gpsi-bLiO-ajV3o1C7L4GE6kfFhZbqWLczmmPsXzQlRyR-7HzKWzyr1AWKxSvPTWILL3QTyAnf\_cDQCS9SmJCQX\_oQ-SYZQtg/Tue\_F… --- ## [Transfer my troops from my PS4 account to Android](https://community.gemsofwar.com/t/transfer-my-troops-from-my-ps4-account-to-android/3360)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 17\ **Last updated:** [February 2, 2016, 9:29pm UTC](https://community.gemsofwar.com/t/transfer-my-troops-from-my-ps4-account-to-android/3360 "2016-02-02T21:29:35Z")
I started off playing Gems of War on PS4 - with the same name as android/PC version, “Eika”. Then the last months I have start playing on android. Is there any ways that the Devs can help me with transfer all my troops o… --- ## [Console update link broke?](https://community.gemsofwar.com/t/console-update-link-broke/3372)
**Author:** [@Sin\_Cattivo](https://community.gemsofwar.com/u/Sin_Cattivo)\ **Replies:** 16\ **Last updated:** [February 2, 2016, 6:10pm UTC](https://community.gemsofwar.com/t/console-update-link-broke/3372 "2016-02-02T18:10:40Z")
Dose anyone have a working link to the console update preview? the in game message sends us to a broken link to read about part 1 of the update chest n keys --- ## [Steam vs PS4 version (Lack of Features)](https://community.gemsofwar.com/t/steam-vs-ps4-version-lack-of-features/3390)
**Author:** [@GODFantomas](https://community.gemsofwar.com/u/GODFantomas)\ **Replies:** 5\ **Last updated:** [February 2, 2016, 2:23pm UTC](https://community.gemsofwar.com/t/steam-vs-ps4-version-lack-of-features/3390 "2016-02-02T14:23:39Z")
What you were expecting to happen, and what actually happened? I am a beginner. I am not sure, but i can not find any way to create new teams? I’ve checked everywhere and pressed everything. I am on PS4 version. There … --- ## [Crescendo not working?](https://community.gemsofwar.com/t/crescendo-not-working/3393)
**Author:** [@Crodley](https://community.gemsofwar.com/u/Crodley)\ **Replies:** 5\ **Last updated:** [February 2, 2016, 10:39am UTC](https://community.gemsofwar.com/t/crescendo-not-working/3393 "2016-02-02T10:39:16Z")
What you were expecting to happen, and what actually happened? Hero equiped with new weapon crescendo which does 5 true damage to all. Brian the lucky is supposed to boost the true damage by 7 which should make him do 1… --- ## [Entangle vs Attack Modifier Issues (Recap/Update/Suggestions)](https://community.gemsofwar.com/t/entangle-vs-attack-modifier-issues-recap-update-suggestions/3365)
**Author:** [@LegendMaker](https://community.gemsofwar.com/u/LegendMaker)\ **Replies:** 10\ **Last updated:** [February 2, 2016, 4:32am UTC](https://community.gemsofwar.com/t/entangle-vs-attack-modifier-issues-recap-update-suggestions/3365 "2016-02-02T04:32:56Z")
Hi GoW team, I know there were various technical issues with how Entangle and Attack Modifiers reported and addressed in the past, and that at some point it was decided to just let any Attack buff outright remove Entang… --- ## [Marauder Bond icon missing](https://community.gemsofwar.com/t/marauder-bond-icon-missing/3335)
**Author:** [@MakoSipper](https://community.gemsofwar.com/u/MakoSipper)\ **Replies:** 13\ **Last updated:** [February 1, 2016, 1:04am UTC](https://community.gemsofwar.com/t/marauder-bond-icon-missing/3335 "2016-02-01T01:04:26Z")
I’m surprised I didn’t find anything about it here in the forums. I’m sorry if this isn’t “Support”, it’s more like “Bug Report”, but there’s no such category, and I thought it’d be weirder to post this on “Feature Reque… --- ## [Agile preventing game from finishing](https://community.gemsofwar.com/t/agile-preventing-game-from-finishing/2495)
**Author:** [@xSidarothx](https://community.gemsofwar.com/u/xSidarothx)\ **Replies:** 9\ **Last updated:** [January 31, 2016, 12:23am UTC](https://community.gemsofwar.com/t/agile-preventing-game-from-finishing/2495 "2016-01-31T00:23:33Z")
What you were expecting to happen, and what actually happened? Troop with agile trait got hit several times at once (via Sheggra spam). Agile triggered and the troop survived. It showed some remaining health but it did … --- ## [Daily Loyalty Bonus randomly lost](https://community.gemsofwar.com/t/daily-loyalty-bonus-randomly-lost/3292)
**Author:** [@kazerniel](https://community.gemsofwar.com/u/kazerniel)\ **Replies:** 2\ **Last updated:** [January 30, 2016, 3:25pm UTC](https://community.gemsofwar.com/t/daily-loyalty-bonus-randomly-lost/3292 "2016-01-30T15:25:11Z")
What you were expecting to happen, and what actually happened? Logged in after the day switch (3pm local time), but instead of giving me the 7 days bonus as it always does, it treated as if I broke the streak. I log in … --- ## [Ascension and Traits reverted](https://community.gemsofwar.com/t/ascension-and-traits-reverted/3258)
**Author:** [@zachraziel](https://community.gemsofwar.com/u/zachraziel)\ **Replies:** 3\ **Last updated:** [January 30, 2016, 1:13pm UTC](https://community.gemsofwar.com/t/ascension-and-traits-reverted/3258 "2016-01-30T13:13:41Z")
Have created a support log for this, (still waiting on a reply), just wanted to see if anyone else has had the same issue. Early this morning, purchased five of the ‘Wild Fang’ rewards (400 glory each equaling to 2000 g… --- ## [Victory with troops remaining on the board](https://community.gemsofwar.com/t/victory-with-troops-remaining-on-the-board/3310)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 0\ **Last updated:** [January 30, 2016, 12:11pm UTC](https://community.gemsofwar.com/t/victory-with-troops-remaining-on-the-board/3310 "2016-01-30T12:11:13Z")
Continuing the discussion from Agile preventing game from finishing: I have just had a wonderful inversion of the “Can’t finish a match due to Agile”. What you were expecting to happen, and what actually happened? A u… --- ## [Account Change on PC](https://community.gemsofwar.com/t/account-change-on-pc/3254)
**Author:** [@humanas](https://community.gemsofwar.com/u/humanas)\ **Replies:** 3\ **Last updated:** [January 28, 2016, 11:46pm UTC](https://community.gemsofwar.com/t/account-change-on-pc/3254 "2016-01-28T23:46:24Z")
What you were expecting to happen, and what actually happened? Login with a new account, Game automatically connected to the old one. What are the steps to make it happen again? Just run the game. Do you have any scr… --- ## [Got less gold than should have from a Revenge battle](https://community.gemsofwar.com/t/got-less-gold-than-should-have-from-a-revenge-battle/3266)
**Author:** [@Elendil52](https://community.gemsofwar.com/u/Elendil52)\ **Replies:** 4\ **Last updated:** [January 28, 2016, 10:52pm UTC](https://community.gemsofwar.com/t/got-less-gold-than-should-have-from-a-revenge-battle/3266 "2016-01-28T22:52:17Z")
What you were expecting to happen, and what actually happened? I just finished a Revenge battle in PvP. The menu before the battle said the gold reward would be 402, but when I finished I only got 187, and I was wearin… --- ## [contraseña perdida al formatear movil Android](https://community.gemsofwar.com/t/contrasena-perdida-al-formatear-movil-android/3252)
**Author:** [@maniakismo](https://community.gemsofwar.com/u/maniakismo)\ **Replies:** 2\ **Last updated:** [January 28, 2016, 2:16pm UTC](https://community.gemsofwar.com/t/contrasena-perdida-al-formatear-movil-android/3252 "2016-01-28T14:16:27Z")
Hola,e formateado mi telefono y olvide apuntar la contraseña para vincular,alguna solucion?gracias Mi email es s2emaniac091@Gmail.com y mi codigo de invitacion MANIAKISMO [Previous page](https://community.gemsofwar.com/c/support/10.md?page=103) [Next page](https://community.gemsofwar.com/c/support/10.md?page=105)