# Support **URL:** https://community.gemsofwar.com/c/support/10.md?page=103 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 104 --- ## [Error in arena : cannot read property (xbox one)](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989)
**Author:** [@Palomba](https://community.gemsofwar.com/u/Palomba)\ **Replies:** 5\ **Last updated:** [February 26, 2016, 12:28pm UTC](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989 "2016-02-26T12:28:30Z")
i ve finish my arena and impossible to get trophees until 2 hours I ve an error message : Type error : cannot read property 1 of undefined at object exports. I try to unblock but nothing change. My arean is blocked. … --- ## [New player with missing keys and mastery](https://community.gemsofwar.com/t/new-player-with-missing-keys-and-mastery/4017)
**Author:** [@ShifT](https://community.gemsofwar.com/u/ShifT)\ **Replies:** 1\ **Last updated:** [February 26, 2016, 12:22am UTC](https://community.gemsofwar.com/t/new-player-with-missing-keys-and-mastery/4017 "2016-02-26T00:22:48Z")
I did a task worth 5 keys but they never appeared. then the next task had the 3 blue tokens, so I did that one too. I used the tokens on a purple mastery, and never got the mastery. it took my 3 tokens I used for it. is … --- ## [Eika is doing good!](https://community.gemsofwar.com/t/eika-is-doing-good/3976)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 10\ **Last updated:** [February 25, 2016, 6:27pm UTC](https://community.gemsofwar.com/t/eika-is-doing-good/3976 "2016-02-25T18:27:04Z")
I am doing great with the income! :joy: --- ## [My teams were erased](https://community.gemsofwar.com/t/my-teams-were-erased/3936)
**Author:** [@dhjl](https://community.gemsofwar.com/u/dhjl)\ **Replies:** 7\ **Last updated:** [February 25, 2016, 10:49am UTC](https://community.gemsofwar.com/t/my-teams-were-erased/3936 "2016-02-25T10:49:17Z")
On Steam & Android After the new event started, I tried to PVP but was greeted by this instead: All 20, blank and displaying the Broken Banner. --- ## [Possible AI Issue - Casting my Powerful Spell? Nah, I'd Rather Match Some Gems! ^^](https://community.gemsofwar.com/t/possible-ai-issue-casting-my-powerful-spell-nah-id-rather-match-some-gems/3982)
**Author:** [@LegendMaker](https://community.gemsofwar.com/u/LegendMaker)\ **Replies:** 4\ **Last updated:** [February 24, 2016, 10:32pm UTC](https://community.gemsofwar.com/t/possible-ai-issue-casting-my-powerful-spell-nah-id-rather-match-some-gems/3982 "2016-02-24T22:32:53Z")
I realize that the AI isn’t quite perfect, and come to expect some weird moves from it. However, this specific issue I think might be a bug or an actual issue, as it seems inconsistent with its usual behavior. What you … --- ## [Minor text errors: Regeneration and Reinforced](https://community.gemsofwar.com/t/minor-text-errors-regeneration-and-reinforced/3970)
**Author:** [@Spherix](https://community.gemsofwar.com/u/Spherix)\ **Replies:** 0\ **Last updated:** [February 24, 2016, 1:39pm UTC](https://community.gemsofwar.com/t/minor-text-errors-regeneration-and-reinforced/3970 "2016-02-24T13:39:55Z")
The Regeneration trait claims to “Recover 1 Life at the start of the each turn.” Reinforced has the same error in the wording. --- ## [The invincible Centaur Scout](https://community.gemsofwar.com/t/the-invincible-centaur-scout/3937)
**Author:** [@Livedevil](https://community.gemsofwar.com/u/Livedevil)\ **Replies:** 3\ **Last updated:** [February 23, 2016, 9:30am UTC](https://community.gemsofwar.com/t/the-invincible-centaur-scout/3937 "2016-02-23T09:30:19Z")
Couldn’t kill this Scout either by skulls or spells. --- ## [Barbearius crashing Xbox One?](https://community.gemsofwar.com/t/barbearius-crashing-xbox-one/3755)
**Author:** [@TRUTH](https://community.gemsofwar.com/u/TRUTH)\ **Replies:** 5\ **Last updated:** [February 23, 2016, 5:10am UTC](https://community.gemsofwar.com/t/barbearius-crashing-xbox-one/3755 "2016-02-23T05:10:54Z")
Is anyone experiencing the game to completely freeze when using Barbearius? I was fighting PvP, had Barbearius in the fourth spot, used his special, exploded a gem, gems disappeared, and then screen was stuck with the al… --- ## [Odd behavior with uncollected guild rewards](https://community.gemsofwar.com/t/odd-behavior-with-uncollected-guild-rewards/3871)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 4\ **Last updated:** [February 22, 2016, 8:41pm UTC](https://community.gemsofwar.com/t/odd-behavior-with-uncollected-guild-rewards/3871 "2016-02-22T20:41:38Z")
What you were expecting to happen, and what actually happened? I had a notification that I had an uncollected reward. Instead of collecting the reward, I visited the Hero tab. Backed out of that screen and found that th… --- ## [Hob impossible to take down due agilie trait bug](https://community.gemsofwar.com/t/hob-impossible-to-take-down-due-agilie-trait-bug/3827)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 9\ **Last updated:** [February 22, 2016, 7:46pm UTC](https://community.gemsofwar.com/t/hob-impossible-to-take-down-due-agilie-trait-bug/3827 "2016-02-22T19:46:29Z")
What you were expecting to happen, and what actually happened? Take him down after a few tries, not 30 or 40. :slight\_smile: Impossible to take down since agile has locked itself up. What are the steps to make it happ… --- ## [Ghiralee has lost her association to Adana](https://community.gemsofwar.com/t/ghiralee-has-lost-her-association-to-adana/3927)
**Author:** [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\ **Replies:** 13\ **Last updated:** [February 22, 2016, 7:27pm UTC](https://community.gemsofwar.com/t/ghiralee-has-lost-her-association-to-adana/3927 "2016-02-22T19:27:42Z")
--- ## [Is the Steam Backing UP!?](https://community.gemsofwar.com/t/is-the-steam-backing-up/3894)
**Author:** [@greypoe](https://community.gemsofwar.com/u/greypoe)\ **Replies:** 3\ **Last updated:** [February 21, 2016, 8:23am UTC](https://community.gemsofwar.com/t/is-the-steam-backing-up/3894 "2016-02-21T08:23:37Z")
Where’s my steam powered room for gems of war? Where’s me treasure chests full of loot and gemstones I stole from the game board? I can’t get this product working on steam. It was working, I was doing Gems of war from m… --- ## [What are 'Trust' Levels?](https://community.gemsofwar.com/t/what-are-trust-levels/50)
**Author:** [@Gems-of-War](https://community.gemsofwar.com/u/Gems-of-War)\ **Replies:** 15\ **Last updated:** [February 21, 2016, 1:51am UTC](https://community.gemsofwar.com/t/what-are-trust-levels/50 "2016-02-21T01:51:19Z")
Our new forum is built around the concept of self moderation. As you spend more time on the forum and receive positive feedback from your peers, you’ll earn additional forum privileges that allow you to help moderate the… --- ## [Double the guild, double the fun?](https://community.gemsofwar.com/t/double-the-guild-double-the-fun/3845)
**Author:** [@actreal](https://community.gemsofwar.com/u/actreal)\ **Replies:** 15\ **Last updated:** [February 20, 2016, 7:10am UTC](https://community.gemsofwar.com/t/double-the-guild-double-the-fun/3845 "2016-02-20T07:10:42Z")
One Heroes United is enough surely… :stuck\_out\_tongue: For the devs: Display bug resolved itself on leaving and reentering the League screen. --- ## [Barbearius' Wallop crashes game on PS4](https://community.gemsofwar.com/t/barbearius-wallop-crashes-game-on-ps4/3744)
**Author:** [@Otaku](https://community.gemsofwar.com/u/Otaku)\ **Replies:** 20\ **Last updated:** [February 18, 2016, 3:44am UTC](https://community.gemsofwar.com/t/barbearius-wallop-crashes-game-on-ps4/3744 "2016-02-18T03:44:33Z")
I purchased Barbearius with glory today on PS4 and was hoping to use him along side Rock Worms. Every time I use his ability Wallop, it causes the game to crash and gives the error shown in the attached image. I have re… --- ## [Bought glory reward packs before minor red traitstones were changed to minor yello](https://community.gemsofwar.com/t/bought-glory-reward-packs-before-minor-red-traitstones-were-changed-to-minor-yello/3797)
**Author:** [@DMar77](https://community.gemsofwar.com/u/DMar77)\ **Replies:** 1\ **Last updated:** [February 17, 2016, 12:50pm UTC](https://community.gemsofwar.com/t/bought-glory-reward-packs-before-minor-red-traitstones-were-changed-to-minor-yello/3797 "2016-02-17T12:50:55Z")
I bought 7 glory packs when they were first released this week, excited to get a new Adana troop and Arcane Blade traitstones. However, the packs at first mistakenly contained 4 minor red traitstones instead of 4 minor … --- ## [Error can't be dismissed](https://community.gemsofwar.com/t/error-cant-be-dismissed/3743)
**Author:** [@AnalSwordfish](https://community.gemsofwar.com/u/AnalSwordfish)\ **Replies:** 4\ **Last updated:** [February 16, 2016, 1:37am UTC](https://community.gemsofwar.com/t/error-cant-be-dismissed/3743 "2016-02-16T01:37:55Z")
What you were expecting to happen, and what actually happened? Click X, error message should be dismissed. What are the steps to make it happen again? Using Android client, click Shop Get error message “The Google P… --- ## [I posted this in the event thread, but I'm afraid it got buried](https://community.gemsofwar.com/t/i-posted-this-in-the-event-thread-but-im-afraid-it-got-buried/3751)
**Author:** [@utfanx2](https://community.gemsofwar.com/u/utfanx2)\ **Replies:** 1\ **Last updated:** [February 16, 2016, 1:21am UTC](https://community.gemsofwar.com/t/i-posted-this-in-the-event-thread-but-im-afraid-it-got-buried/3751 "2016-02-16T01:21:40Z")
What you were expecting to happen, and what actually happened? This weeks glory reward pack contains 4x minor fire traitstones, when the event troop requires minor air traitstones. Minor fires were also in last weeks re… --- ## [Armor buying bug?](https://community.gemsofwar.com/t/armor-buying-bug/3752)
**Author:** [@Studs](https://community.gemsofwar.com/u/Studs)\ **Replies:** 1\ **Last updated:** [February 16, 2016, 12:50am UTC](https://community.gemsofwar.com/t/armor-buying-bug/3752 "2016-02-16T00:50:40Z")
I’m pretty sure I just bought the Celestial Armor and it didn’t (permanently) take my gems. I don’t want to spend the gems doing testing (even though I shouldn’t have them…), but I think I may have closed out the app or … --- ## [Cauldron weapon not working (PS4)](https://community.gemsofwar.com/t/cauldron-weapon-not-working-ps4/3711)
**Author:** [@chaotictorment](https://community.gemsofwar.com/u/chaotictorment)\ **Replies:** 5\ **Last updated:** [February 15, 2016, 8:10am UTC](https://community.gemsofwar.com/t/cauldron-weapon-not-working-ps4/3711 "2016-02-15T08:10:16Z")
It says that you double an allys attack and gain 5life. But it only give you the life and not the attack. Ps4 --- ## [Huge Hydra damage not scaling if never reduced below starting life](https://community.gemsofwar.com/t/huge-hydra-damage-not-scaling-if-never-reduced-below-starting-life/3214)
**Author:** [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Replies:** 10\ **Last updated:** [February 15, 2016, 12:19am UTC](https://community.gemsofwar.com/t/huge-hydra-damage-not-scaling-if-never-reduced-below-starting-life/3214 "2016-02-15T00:19:40Z")
Update: Seems like this doesn’t happen every time, so ignore it for now, until I can see if it was just a couple times this morning, and see if there is a specific pattern. This may be working how “Huge” is suppose to … --- ## [Bug: Lord of Blood bonus does not match description](https://community.gemsofwar.com/t/bug-lord-of-blood-bonus-does-not-match-description/3724)
**Author:** [@Spherix](https://community.gemsofwar.com/u/Spherix)\ **Replies:** 2\ **Last updated:** [February 15, 2016, 12:05am UTC](https://community.gemsofwar.com/t/bug-lord-of-blood-bonus-does-not-match-description/3724 "2016-02-15T00:05:08Z")
The Lord of Blood bonus for having two unique Gulvania troops in a team claims to grant +1 Life and +1 Armor. However, it instead grants +1 Attack and +1 Armor. I don’t have any more Gulvania troops to be able to check D… --- ## [Grave Knight stops play](https://community.gemsofwar.com/t/grave-knight-stops-play/3677)
**Author:** [@Batwoman](https://community.gemsofwar.com/u/Batwoman)\ **Replies:** 10\ **Last updated:** [February 15, 2016, 12:03am UTC](https://community.gemsofwar.com/t/grave-knight-stops-play/3677 "2016-02-15T00:03:02Z")
Does anyone else have a problem with the Grave Knight? It stops the game dead after it fires a spell and I have to reboot and reenter. This happens in challenges and the arena in any configuration. I haven’t tried it i… --- ## [However started the game, and there was his hero only which is normal](https://community.gemsofwar.com/t/however-started-the-game-and-there-was-his-hero-only-which-is-normal/3713)
**Author:** [@Eika](https://community.gemsofwar.com/u/Eika)\ **Replies:** 4\ **Last updated:** [February 14, 2016, 8:30pm UTC](https://community.gemsofwar.com/t/however-started-the-game-and-there-was-his-hero-only-which-is-normal/3713 "2016-02-14T20:30:35Z")
--- ## [A message that I have never seen before](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686)
**Author:** [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Replies:** 12\ **Last updated:** [February 14, 2016, 12:49pm UTC](https://community.gemsofwar.com/t/a-message-that-i-have-never-seen-before/3686 "2016-02-14T12:49:10Z")
After playing a PvP match the following message popped up before I received any rewards… What exactly does this mean and what possibly caused it? --- ## [Agile glitching?](https://community.gemsofwar.com/t/agile-glitching/2142)
**Author:** [@sethrogensbackhair](https://community.gemsofwar.com/u/sethrogensbackhair)\ **Replies:** 55\ **Last updated:** [February 14, 2016, 11:31am UTC](https://community.gemsofwar.com/t/agile-glitching/2142 "2016-02-14T11:31:04Z")
Theres a glitch ive seen a few times fighting the agile trait,say theres 2 enemy left alive the top one has agile sometimes when its proc’d and if it had’nt you wouldve killed it,it still registers that you did so the ne… --- ## [What should Fortress Gate's attack be?](https://community.gemsofwar.com/t/what-should-fortress-gates-attack-be/3654)
**Author:** [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Replies:** 2\ **Last updated:** [February 11, 2016, 5:10am UTC](https://community.gemsofwar.com/t/what-should-fortress-gates-attack-be/3654 "2016-02-11T05:10:34Z")
I have a level 17 Fortress Gate, and four +Attack kingdoms at level 10. What should my Gate’s attack be? I see the following in the Skills tab: “+2 for Level” “+4 for Kingdom” “+2 for Ascension” “±2 for Base Skill” … --- ## [iOS/Android Forum App](https://community.gemsofwar.com/t/ios-android-forum-app/2909)
**Author:** [@sarcasmjew](https://community.gemsofwar.com/u/sarcasmjew)\ **Replies:** 0\ **Last updated:** [January 15, 2016, 7:35pm UTC](https://community.gemsofwar.com/t/ios-android-forum-app/2909 "2016-01-15T19:35:29Z")
Is there an app that allows me to read the forum as opposed to always using the browser to access the forums? --- ## [Fix PS4 Arena glitch](https://community.gemsofwar.com/t/fix-ps4-arena-glitch/3619)
**Author:** [@Bcrae88](https://community.gemsofwar.com/u/Bcrae88)\ **Replies:** 1\ **Last updated:** [February 9, 2016, 7:16pm UTC](https://community.gemsofwar.com/t/fix-ps4-arena-glitch/3619 "2016-02-09T19:16:14Z")
Very annoying when I win arena games and I get a loss for it because an error pops up or a box of little text I can’t read. Usually it is just a win and loss , this time it just gave me a loss and no win. --- ## [Revenge bug keeps loading android app](https://community.gemsofwar.com/t/revenge-bug-keeps-loading-android-app/3597)
**Author:** [@Epictus](https://community.gemsofwar.com/u/Epictus)\ **Replies:** 3\ **Last updated:** [February 9, 2016, 10:52am UTC](https://community.gemsofwar.com/t/revenge-bug-keeps-loading-android-app/3597 "2016-02-09T10:52:29Z")
Trying to take revenge on a player named beefcake and it stucks at loading, even if I kill the app and come back the same thing happens, I can still take revenge on other players. [Previous page](https://community.gemsofwar.com/c/support/10.md?page=102) [Next page](https://community.gemsofwar.com/c/support/10.md?page=104)