# Bug Reports

**URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=9

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 10

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## [\[known issue\] Paragon trophy/GW roster sorting broken](https://community.gemsofwar.com/t/known-issue-paragon-trophy-gw-roster-sorting-broken/88891)

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**Author:** [@covertmuffin123](https://community.gemsofwar.com/u/covertmuffin123)\
**Replies:** 1\
**Last updated:** [November 10, 2025, 5:36am UTC](https://community.gemsofwar.com/t/known-issue-paragon-trophy-gw-roster-sorting-broken/88891 "2025-11-10T05:36:57Z")

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Platform, device version and operating system: PS4 The paragon trophy unlocks when you open the guild wars roster screen and observe yourself in first place. This is intended to be based on last month’s scores. At th…

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## [\[reported\] Guild wars - no daily rewards](https://community.gemsofwar.com/t/reported-guild-wars-no-daily-rewards/88881)

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**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\
**Replies:** 3\
**Last updated:** [November 9, 2025, 8:14pm UTC](https://community.gemsofwar.com/t/reported-guild-wars-no-daily-rewards/88881 "2025-11-09T20:14:09Z")

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Platform, device version and operating system: Windows 11 Screenshot or image: What you were expecting to happen, and what actually happened: We won (as I think) for three days in row. Nevertheless, I got rewar…

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## [\[known issue\] Chat fails randomly, causes shrinkage](https://community.gemsofwar.com/t/known-issue-chat-fails-randomly-causes-shrinkage/88884)

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**Author:** [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\
**Replies:** 0\
**Last updated:** [November 9, 2025, 4:12pm UTC](https://community.gemsofwar.com/t/known-issue-chat-fails-randomly-causes-shrinkage/88884 "2025-11-09T16:12:26Z")

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Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: Occasionally during battles, I’ll get a pop-up alert notifying me ch…

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## [\[reported\] No guild war results from 7 november](https://community.gemsofwar.com/t/reported-no-guild-war-results-from-7-november/88877)

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**Author:** [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\
**Replies:** 0\
**Last updated:** [November 8, 2025, 5:43pm UTC](https://community.gemsofwar.com/t/reported-no-guild-war-results-from-7-november/88877 "2025-11-08T17:43:15Z")

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There are no results from day 2 of this weeks guild war for our guild The scubadivers. We also did not receive any rewards. Same for day 3

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## [\[reported\] War Result showing wrong building names](https://community.gemsofwar.com/t/reported-war-result-showing-wrong-building-names/88867)

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**Author:** [@Red\_Dox](https://community.gemsofwar.com/u/Red_Dox)\
**Replies:** 0\
**Last updated:** [November 7, 2025, 2:47pm UTC](https://community.gemsofwar.com/t/reported-war-result-showing-wrong-building-names/88867 "2025-11-07T14:47:58Z")

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First of all, I want to say good that we don’t go with building 1-8 anymore. Progress :wink: But, this is the (yellow) Keep we attacked. However, in the War-Results aftermath we see it “wrong”. I mean yes, Faith…

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## [\[reported\] Guild Member Finished 5 GW Battles - Roster Only Shows 4](https://community.gemsofwar.com/t/reported-guild-member-finished-5-gw-battles-roster-only-shows-4/88861)

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**Author:** [@RedHotRockStar](https://community.gemsofwar.com/u/RedHotRockStar)\
**Replies:** 2\
**Last updated:** [November 7, 2025, 12:44am UTC](https://community.gemsofwar.com/t/reported-guild-member-finished-5-gw-battles-roster-only-shows-4/88861 "2025-11-07T00:44:09Z")

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Platform, device version and operating system: PS Screenshot or image: What you were expecting to happen, and what actually happened: We have a guild member who completed 5 battles today in Guild Wars. Their Battle…

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## [\[reported\] Fighting ourselves in GW](https://community.gemsofwar.com/t/reported-fighting-ourselves-in-gw/88857)

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**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\
**Replies:** 3\
**Last updated:** [November 6, 2025, 7:44pm UTC](https://community.gemsofwar.com/t/reported-fighting-ourselves-in-gw/88857 "2025-11-06T19:44:00Z")

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Platform, device version and operating system: Win 11/Steam Screenshot or image: What you were expecting to happen, and what actually happened: Was expecting an opponent. Any other opponent other than ourselves. H…

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## [\[Reported\] XP Bonus not applying](https://community.gemsofwar.com/t/reported-xp-bonus-not-applying/87957)

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**Author:** [@ZuulGoth](https://community.gemsofwar.com/u/ZuulGoth)\
**Replies:** 14\
**Last updated:** [November 6, 2025, 10:57am UTC](https://community.gemsofwar.com/t/reported-xp-bonus-not-applying/87957 "2025-11-06T10:57:49Z")

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Hemo comentado unos comentarios atras que en Nemesis ps4/5 no nos estan dando el xp por evento especial, Puedes chequear que pasa @Jeto

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## [\[Reported\] Cannot erase Guild announcement due to "Invalid Guild Rank"](https://community.gemsofwar.com/t/reported-cannot-erase-guild-announcement-due-to-invalid-guild-rank/88853)

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**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\
**Replies:** 9\
**Last updated:** [November 6, 2025, 8:58am UTC](https://community.gemsofwar.com/t/reported-cannot-erase-guild-announcement-due-to-invalid-guild-rank/88853 "2025-11-06T08:58:35Z")

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I cannot erase the Guild announcement due to “Invalid Guild Rank” I have been Guild Mistress rank for MANY years ! “Mistress” is an old English term that originated from the Anglo-Norman and Middle French word maistres…

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## [\[Reported\] Defender Achievement/Trophy Still Broken?](https://community.gemsofwar.com/t/reported-defender-achievement-trophy-still-broken/88016)

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**Author:** [@Just\_Hib](https://community.gemsofwar.com/u/Just_Hib)\
**Replies:** 8\
**Last updated:** [November 5, 2025, 8:42pm UTC](https://community.gemsofwar.com/t/reported-defender-achievement-trophy-still-broken/88016 "2025-11-05T20:42:33Z")

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8.6 introduced a plethora of achievement/trophy fixes that claim to have fixed the ones that were previously unobtainable! Which is highly appreciated as I personally don’t have a lot of them as of yet. However, “defend…

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## [\[Reported\] Troops filter isn't applied](https://community.gemsofwar.com/t/reported-troops-filter-isnt-applied/88855)

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**Author:** [@deadfox](https://community.gemsofwar.com/u/deadfox)\
**Replies:** 3\
**Last updated:** [November 5, 2025, 7:38am UTC](https://community.gemsofwar.com/t/reported-troops-filter-isnt-applied/88855 "2025-11-05T07:38:16Z")

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Platform, device version and operating system: Android Screenshot or image: How to paste What you were expecting to happen, and what actually happened: When trying to sort upgradable troops first, the filter isn’t ap…

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## [\[resolved after restart\] Able to Use Wrong Troops in Citadel](https://community.gemsofwar.com/t/resolved-after-restart-able-to-use-wrong-troops-in-citadel/88849)

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**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Replies:** 2\
**Last updated:** [November 3, 2025, 7:40pm UTC](https://community.gemsofwar.com/t/resolved-after-restart-able-to-use-wrong-troops-in-citadel/88849 "2025-11-03T19:40:02Z")

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Platform, device version and operating system: Android, Samsung Galaxy S24 Screenshot or image: What you were expecting to happen, and what actually happened: Since Winter’s Reach previously had a Fey team restrict…

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## [\[Reported\] Damage to boss text not fitting on rewards screen](https://community.gemsofwar.com/t/reported-damage-to-boss-text-not-fitting-on-rewards-screen/88850)

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**Author:** [@Lucien](https://community.gemsofwar.com/u/Lucien)\
**Replies:** 0\
**Last updated:** [November 3, 2025, 9:26am UTC](https://community.gemsofwar.com/t/reported-damage-to-boss-text-not-fitting-on-rewards-screen/88850 "2025-11-03T09:26:55Z")

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Platform, device version and operating system: win 11 Screenshot or image: What you were expecting to happen, and what actually happened: text doesnt fit How often does this happen? When did it begin happening? …

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## [\[reported\] GW notice 1 day early](https://community.gemsofwar.com/t/reported-gw-notice-1-day-early/88847)

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**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\
**Replies:** 1\
**Last updated:** [November 3, 2025, 6:37am UTC](https://community.gemsofwar.com/t/reported-gw-notice-1-day-early/88847 "2025-11-03T06:37:19Z")

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Platform, device version and operating system: Win 11/Steam Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to see this 24 hours from now. We don’t have access to …

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## [\[reported\] New victory screen doesn't show player name](https://community.gemsofwar.com/t/reported-new-victory-screen-doesnt-show-player-name/88841)

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**Author:** [@KaliDragon](https://community.gemsofwar.com/u/KaliDragon)\
**Replies:** 5\
**Last updated:** [November 2, 2025, 4:42pm UTC](https://community.gemsofwar.com/t/reported-new-victory-screen-doesnt-show-player-name/88841 "2025-11-02T16:42:12Z")

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Since the new update the victory screen no longer shows your own name. It gives the opponent’s name and guild (in pvp) but no longer your own. That may seem like a small thing but there are guilds that have competitions…

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## [\[reported\] Traitstone bug in Troop Upgrade menu](https://community.gemsofwar.com/t/reported-traitstone-bug-in-troop-upgrade-menu/88842)

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**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\
**Replies:** 3\
**Last updated:** [November 2, 2025, 3:55am UTC](https://community.gemsofwar.com/t/reported-traitstone-bug-in-troop-upgrade-menu/88842 "2025-11-02T03:55:43Z")

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Platform, device version and operating system: Win 11/Steam Screenshot or image: What you were expecting to happen, and what actually happened: When clicking on the individual traitstones required for unlocking TRA…

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## [\[Fixed\] Purchase issue on Playstation](https://community.gemsofwar.com/t/fixed-purchase-issue-on-playstation/88601)

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**Author:** [@Sheffield](https://community.gemsofwar.com/u/Sheffield)\
**Replies:** 22\
**Last updated:** [November 1, 2025, 8:16am UTC](https://community.gemsofwar.com/t/fixed-purchase-issue-on-playstation/88601 "2025-11-01T08:16:36Z")

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Every time I try to buy something with real Money (a Menagerie, a Weapon) that’s on the right side, I get kicked out of the Game, meaning the Game closes. It’s probably a PlayStation issue, since I play on a PlayStation …

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## [\[resolved?\] Guild tasks active bonus is incorrect in blue and green](https://community.gemsofwar.com/t/resolved-guild-tasks-active-bonus-is-incorrect-in-blue-and-green/88818)

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**Author:** [@Drogarn](https://community.gemsofwar.com/u/Drogarn)\
**Replies:** 6\
**Last updated:** [October 28, 2025, 12:41am UTC](https://community.gemsofwar.com/t/resolved-guild-tasks-active-bonus-is-incorrect-in-blue-and-green/88818 "2025-10-28T00:41:08Z")

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Platform, device version and operating system:Xbox Screenshot or image: What you were expecting to happen, and what actually happened: Was expecting that completing guild tasks to add days to active bonus. It did not. …

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## [\[Investigating\] PvP Teams STILL not saving!](https://community.gemsofwar.com/t/investigating-pvp-teams-still-not-saving/88810)

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**Author:** [@Hunk](https://community.gemsofwar.com/u/Hunk)\
**Replies:** 7\
**Last updated:** [October 24, 2025, 8:08pm UTC](https://community.gemsofwar.com/t/investigating-pvp-teams-still-not-saving/88810 "2025-10-24T20:08:28Z")

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Platform, device version and operating system: Checked on PC and on iOS What you were expecting to happen, and what actually happened: I expected that you test anounced features of your own game at least ONCE before r…

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## [\[Investigating\] GAP Gnomes in PvP](https://community.gemsofwar.com/t/investigating-gap-gnomes-in-pvp/88614)

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**Author:** [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Replies:** 32\
**Last updated:** [October 24, 2025, 10:47am UTC](https://community.gemsofwar.com/t/investigating-gap-gnomes-in-pvp/88614 "2025-10-24T10:47:55Z")

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Creating one space for this, cos I am trying to get information for the team. What level are the gnomes you are fighting in PvP while a GAP is active? And can anyone share some screenshots of the bonuses being displaye…

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## [\[Reported\] Campaign Grave Keeper stuck on first star](https://community.gemsofwar.com/t/reported-campaign-grave-keeper-stuck-on-first-star/88115)

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**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\
**Replies:** 10\
**Last updated:** [October 24, 2025, 4:27am UTC](https://community.gemsofwar.com/t/reported-campaign-grave-keeper-stuck-on-first-star/88115 "2025-10-24T04:27:06Z")

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iOS iPad I have matched many many skulls since completing the first star but nothing is happening ! It’s either stuck or I have completed it and the padlocks have not fallen off. Has anyone completed with 3 opened …

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## [\[False Alarm - no bug\] Pet copy totals not refreshing in-game](https://community.gemsofwar.com/t/false-alarm-no-bug-pet-copy-totals-not-refreshing-in-game/88817)

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**Author:** [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Replies:** 0\
**Last updated:** [October 21, 2025, 9:22pm UTC](https://community.gemsofwar.com/t/false-alarm-no-bug-pet-copy-totals-not-refreshing-in-game/88817 "2025-10-21T21:22:02Z")

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There is currently a bug where the total copies of Pets displayed in-game are not refreshing to match the accurate totals on the server. For example: A player has purchased all available copies of Starry Tinycorn, for a…

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## [\[Not a bug\] Game freezing and saying there is a problem connecting to the server](https://community.gemsofwar.com/t/not-a-bug-game-freezing-and-saying-there-is-a-problem-connecting-to-the-server/88812)

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**Author:** [@Meep\_Meep\_Sheep](https://community.gemsofwar.com/u/Meep_Meep_Sheep)\
**Replies:** 23\
**Last updated:** [October 21, 2025, 4:48pm UTC](https://community.gemsofwar.com/t/not-a-bug-game-freezing-and-saying-there-is-a-problem-connecting-to-the-server/88812 "2025-10-21T16:48:09Z")

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Platform, device version and operating system: PlayStation Screenshot or image: What you were expecting to happen, and what actually happened: I expect to be able to play as normal, but the game kept freezing after…

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## [\[Looks Fixed\] Haunted Guardian Spell - Wrong Wording (under Android)](https://community.gemsofwar.com/t/looks-fixed-haunted-guardian-spell-wrong-wording-under-android/67138)

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**Author:** [@Nullings](https://community.gemsofwar.com/u/Nullings)\
**Replies:** 65\
**Last updated:** [October 20, 2025, 4:31am UTC](https://community.gemsofwar.com/t/looks-fixed-haunted-guardian-spell-wrong-wording-under-android/67138 "2025-10-20T04:31:50Z")

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Platform, device version and operating system: Lenovo TB-8704X, Android 8.1.0 What you were expecting to happen, and what actually happened: Haunted Guardian’s spell says: “Explode Gems in a 3x3 cross”. So I expected …

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## [\[Investigating\] Guild War day 2 - false overview results](https://community.gemsofwar.com/t/investigating-guild-war-day-2-false-overview-results/88659)

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**Author:** [@Red\_Dox](https://community.gemsofwar.com/u/Red_Dox)\
**Replies:** 16\
**Last updated:** [October 18, 2025, 2:36pm UTC](https://community.gemsofwar.com/t/investigating-guild-war-day-2-false-overview-results/88659 "2025-10-18T14:36:56Z")

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Ok,first here is our first GW day for reference. That looks fine \[even if the Building 1-8 thing is bit unclear and should be labeled with the correct building names\]. Now day#2 We see the exact same “bui…

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## [\[Reported\] Incorrect GW opponents displayed](https://community.gemsofwar.com/t/reported-incorrect-gw-opponents-displayed/88647)

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**Author:** [@Prisane](https://community.gemsofwar.com/u/Prisane)\
**Replies:** 40\
**Last updated:** [October 17, 2025, 11:53am UTC](https://community.gemsofwar.com/t/reported-incorrect-gw-opponents-displayed/88647 "2025-10-17T11:53:20Z")

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The guild we are fighting is still messed up. According to the main GW page, we are fighting The Madhouse. Yet everyone I fought is from La Armada. We had noticed this in the previous GWs but never knew until the follow…

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## [\[Reported\] Fire Rift crest portrait STILL not available for Gems](https://community.gemsofwar.com/t/reported-fire-rift-crest-portrait-still-not-available-for-gems/88805)

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**Author:** [@Starlite](https://community.gemsofwar.com/u/Starlite)\
**Replies:** 0\
**Last updated:** [October 17, 2025, 7:43am UTC](https://community.gemsofwar.com/t/reported-fire-rift-crest-portrait-still-not-available-for-gems/88805 "2025-10-17T07:43:11Z")

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Platform, device version and operating system: Windows/Android/iOS Screenshot or image: Despite being reported before, as part of a similar bug, the Fire Rift crest portrait (second-last in the right column of the …

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## [\[Know issue\] Guild Wars Opponent Does Not Match Player Results](https://community.gemsofwar.com/t/know-issue-guild-wars-opponent-does-not-match-player-results/88804)

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**Author:** [@Starlite](https://community.gemsofwar.com/u/Starlite)\
**Replies:** 0\
**Last updated:** [October 17, 2025, 7:02am UTC](https://community.gemsofwar.com/t/know-issue-guild-wars-opponent-does-not-match-player-results/88804 "2025-10-17T07:02:51Z")

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Platform, device version and operating system: Win10x64/Steam Screenshot or image:

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## [\[Reported - Visual issue\] Glory missing from Treasure Hunt](https://community.gemsofwar.com/t/reported-visual-issue-glory-missing-from-treasure-hunt/88802)

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**Author:** [@Julli-of-North](https://community.gemsofwar.com/u/Julli-of-North)\
**Replies:** 3\
**Last updated:** [October 16, 2025, 9:29pm UTC](https://community.gemsofwar.com/t/reported-visual-issue-glory-missing-from-treasure-hunt/88802 "2025-10-16T21:29:18Z")

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Ummm so yeah. Where is the glory from treasure hunt? Used to be the last reward before the UI change. Like this (ss from 24.6.2024) Edit: The chests still show glory when they are opened

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## [\[Reported\] PvP missing opponents](https://community.gemsofwar.com/t/reported-pvp-missing-opponents/88244)

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**Author:** [@WHOCARES25](https://community.gemsofwar.com/u/WHOCARES25)\
**Replies:** 18\
**Last updated:** [October 16, 2025, 8:20pm UTC](https://community.gemsofwar.com/t/reported-pvp-missing-opponents/88244 "2025-10-16T20:20:12Z")

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PvP. Central today. Showing no opponents. I pressed button anyway, and showed jinx team. 3 times in a row. Xbox. So PvP fights went ok. But couldn’t see opponents, and it was same opponent each time. I cho…

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