# Bug Reports

**URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=5

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 6

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## [\[Reported\] Game becomes briefly unresponsive after almost any action](https://community.gemsofwar.com/t/reported-game-becomes-briefly-unresponsive-after-almost-any-action/73343)

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**Author:** [@Starlite](https://community.gemsofwar.com/u/Starlite)\
**Replies:** 64\
**Last updated:** [May 12, 2026, 6:34am UTC](https://community.gemsofwar.com/t/reported-game-becomes-briefly-unresponsive-after-almost-any-action/73343 "2026-05-12T06:34:54Z")

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Platform, device version and operating system: Steam, iPadOS, Android – current versions What you were expecting to happen, and what actually happened: Every time I return to the main map (and a lot of other times, as…

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## [\[investigating\] Immortals in Journey](https://community.gemsofwar.com/t/investigating-immortals-in-journey/86149)

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**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Replies:** 10\
**Last updated:** [May 9, 2026, 7:08am UTC](https://community.gemsofwar.com/t/investigating-immortals-in-journey/86149 "2026-05-09T07:08:30Z")

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Platform, device version and operating system: Android, Samsung Galaxy S24 Screenshot or image: What you were expecting to happen, and what actually happened: I was not expecting to see Immortals appear anywhere ou…

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## [\[investigating\] Pvp ladder rewards](https://community.gemsofwar.com/t/investigating-pvp-ladder-rewards/89637)

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**Author:** [@Cooookie](https://community.gemsofwar.com/u/Cooookie)\
**Replies:** 4\
**Last updated:** [May 7, 2026, 10:43pm UTC](https://community.gemsofwar.com/t/investigating-pvp-ladder-rewards/89637 "2026-05-07T22:43:59Z")

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I typically hold my pvp ladder rewards over to the following week. Which has a 1k vp in it. I didn’t see the 1k being added to my ladder vp. I forgot to check if it was added to either the season or the alliance scree…

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## [\[reported\] Daily War Reward](https://community.gemsofwar.com/t/reported-daily-war-reward/89500)

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**Author:** [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\
**Replies:** 64\
**Last updated:** [May 6, 2026, 12:15am UTC](https://community.gemsofwar.com/t/reported-daily-war-reward/89500 "2026-05-06T00:15:58Z")

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Platform, device version and operating system: Playstation Screenshot or image: What you were expecting to happen, and what actually happened: When trying to collect the daily war reward obtained by yesterday’s victor…

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## [\[ticket replied to\] Pvp league bug](https://community.gemsofwar.com/t/ticket-replied-to-pvp-league-bug/89634)

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**Author:** [@STUB](https://community.gemsofwar.com/u/STUB)\
**Replies:** 2\
**Last updated:** [May 5, 2026, 9:35pm UTC](https://community.gemsofwar.com/t/ticket-replied-to-pvp-league-bug/89634 "2026-05-05T21:35:42Z")

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Platform, device version and operating system: Screenshot or image: What you were expecting to happen? After reset yesterday, looks like a player “Querra” points did not zero. How often does this happen? When did …

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## [\[reported\] Enchant Wears Off Before it Should](https://community.gemsofwar.com/t/reported-enchant-wears-off-before-it-should/89460)

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**Author:** [@Bizkit](https://community.gemsofwar.com/u/Bizkit)\
**Replies:** 27\
**Last updated:** [May 4, 2026, 11:57pm UTC](https://community.gemsofwar.com/t/reported-enchant-wears-off-before-it-should/89460 "2026-05-04T23:57:33Z")

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I’ve been playing in arena and have noticed, several times, that enchant wears off before it should. It’ll last a couple of turns, then be removed without the troop having cast its spell. I’m playing on Steam and my inv…

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## [\[resolved\] Duplicate mail](https://community.gemsofwar.com/t/resolved-duplicate-mail/89620)

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**Author:** [@RobertW](https://community.gemsofwar.com/u/RobertW)\
**Replies:** 11\
**Last updated:** [May 4, 2026, 11:49pm UTC](https://community.gemsofwar.com/t/resolved-duplicate-mail/89620 "2026-05-04T23:49:54Z")

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:upside\_down\_face:

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## [9.1 Known Issues](https://community.gemsofwar.com/t/9-1-known-issues/89350)

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**Author:** [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Replies:** 176\
**Last updated:** [April 29, 2026, 10:40pm UTC](https://community.gemsofwar.com/t/9-1-known-issues/89350 "2026-04-29T22:40:28Z")

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Didn’t think I would instantly have to make one of these, as the beta process was really successful and we didn’t encounter these issues. The Library rewards displaying as already collected for lvl 50+ players They ar…

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## [\[known issue\] About Pet rescue](https://community.gemsofwar.com/t/known-issue-about-pet-rescue/89616)

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**Author:** [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\
**Replies:** 5\
**Last updated:** [April 29, 2026, 5:42pm UTC](https://community.gemsofwar.com/t/known-issue-about-pet-rescue/89616 "2026-04-29T17:42:44Z")

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Platform, device version and operating system: PC/Steam There are several things going wrong with pet rescues: No pet alerts to guild members. After defeating a pet gnome in PvP the pet rescue starts as it should, af…

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## [\[fixed in 9.2\] GW daily Restults bugged, ongioing](https://community.gemsofwar.com/t/fixed-in-9-2-gw-daily-restults-bugged-ongioing/89609)

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**Author:** [@Red\_Dox](https://community.gemsofwar.com/u/Red_Dox)\
**Replies:** 3\
**Last updated:** [April 27, 2026, 10:14pm UTC](https://community.gemsofwar.com/t/fixed-in-9-2-gw-daily-restults-bugged-ongioing/89609 "2026-04-27T22:14:57Z")

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Platform, device version and operating system: PC → Steam Screenshot or image: What you were expecting to happen, and what actually happened: I STILL expect to see the god damn results of our daily struggle and…

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## [\[fix released\] GW Leaderboard the same as last month](https://community.gemsofwar.com/t/fix-released-gw-leaderboard-the-same-as-last-month/89587)

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**Author:** [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\
**Replies:** 17\
**Last updated:** [April 24, 2026, 4:20am UTC](https://community.gemsofwar.com/t/fix-released-gw-leaderboard-the-same-as-last-month/89587 "2026-04-24T04:20:08Z")

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In a related issue, the new guild wars leaderboard rating is identical to last month’s. Our victories were for naught. This could cost us 50% morale bonus as we are just on the edge of the top 10, provided the daily rewa…

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## [\[pending\] Game Crashes when opening keys](https://community.gemsofwar.com/t/pending-game-crashes-when-opening-keys/89591)

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**Author:** [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\
**Replies:** 12\
**Last updated:** [April 22, 2026, 3:52pm UTC](https://community.gemsofwar.com/t/pending-game-crashes-when-opening-keys/89591 "2026-04-22T15:52:13Z")

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Platform, device version and operating system: Nintendo Switch Screenshot or image: What you were expecting to happen, and what actually happened: I was trying to open gold keys, and my game crashed. This happe…

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## [\[reported\] Weird Cosmetic issue both PC/Mobile](https://community.gemsofwar.com/t/reported-weird-cosmetic-issue-both-pc-mobile/89575)

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**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Replies:** 3\
**Last updated:** [April 22, 2026, 6:37am UTC](https://community.gemsofwar.com/t/reported-weird-cosmetic-issue-both-pc-mobile/89575 "2026-04-22T06:37:09Z")

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Hi - I noticed when a troop has enough mana and show that it can cast/hit image loock - the graphic change is reduced incorrectly. (This happens on both sides btw, so it’s not just my troops) I noticed it right after th…

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## [\[reported\] Mother Malice Casting Bug](https://community.gemsofwar.com/t/reported-mother-malice-casting-bug/89589)

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**Author:** [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\
**Replies:** 5\
**Last updated:** [April 22, 2026, 4:57am UTC](https://community.gemsofwar.com/t/reported-mother-malice-casting-bug/89589 "2026-04-22T04:57:02Z")

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What you were expecting to happen, and what actually happened: I was expecting Mother Malice to function where each cast comes out separately, like Baphomet, Tina-9000, Morthani’s Darkness etc. Instead, it does a weird …

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## [\[awaiting error code\] Cliffy errors after tower battles](https://community.gemsofwar.com/t/awaiting-error-code-cliffy-errors-after-tower-battles/89586)

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**Author:** [@KingFreak](https://community.gemsofwar.com/u/KingFreak)\
**Replies:** 2\
**Last updated:** [April 21, 2026, 1:57am UTC](https://community.gemsofwar.com/t/awaiting-error-code-cliffy-errors-after-tower-battles/89586 "2026-04-21T01:57:19Z")

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I’m getting the Cliffy error every time I win a castle battle causing me to have to restart the game. Anyone else having this issue?

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## [Message for the website owner: v1beta1 is no longer supported. Take action](https://community.gemsofwar.com/t/message-for-the-website-owner-v1beta1-is-no-longer-supported-take-action/89551)

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**Author:** [@Anvar](https://community.gemsofwar.com/u/Anvar)\
**Replies:** 1\
**Last updated:** [April 16, 2026, 10:40pm UTC](https://community.gemsofwar.com/t/message-for-the-website-owner-v1beta1-is-no-longer-supported-take-action/89551 "2026-04-16T22:40:18Z")

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I can’t submit a request to the Support Center, the captcha doesn’t work, and the version is outdated

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## [PS4 Error When starting Gems of War](https://community.gemsofwar.com/t/ps4-error-when-starting-gems-of-war/89563)

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**Author:** [@kf6dbs](https://community.gemsofwar.com/u/kf6dbs)\
**Replies:** 2\
**Last updated:** [April 16, 2026, 10:21pm UTC](https://community.gemsofwar.com/t/ps4-error-when-starting-gems-of-war/89563 "2026-04-16T22:21:51Z")

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Platform, device version and operating system: PS4 Screenshot or image: What you were expecting to happen, and what actually happened: Error received when starting Gems of War. Happens repeatedly (sometimes ERROR 5…

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## [\[Reported\] "auto cleanse" visual+sound FX repeating every turn during battle](https://community.gemsofwar.com/t/reported-auto-cleanse-visual-sound-fx-repeating-every-turn-during-battle/89560)

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**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 4\
**Last updated:** [April 16, 2026, 2:15pm UTC](https://community.gemsofwar.com/t/reported-auto-cleanse-visual-sound-fx-repeating-every-turn-during-battle/89560 "2026-04-16T14:15:17Z")

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Version: Switch, 9.1.0.1 Description: After the latest update, I play a few battles, but begin to notice that something sounds off. Literally. A few battles later I figure it out: At the start of every turn (on both…

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## [\[investigating\] Switch game client occasionally hangs indefinitely after a Daily Reset (+ doing certain steps)](https://community.gemsofwar.com/t/investigating-switch-game-client-occasionally-hangs-indefinitely-after-a-daily-reset-doing-certain-steps/89537)

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**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 1\
**Last updated:** [April 9, 2026, 5:37pm UTC](https://community.gemsofwar.com/t/investigating-switch-game-client-occasionally-hangs-indefinitely-after-a-daily-reset-doing-certain-steps/89537 "2026-04-09T17:37:51Z")

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Platform, device version and operating system: Switch, current (9.1.0.000) Screenshot or image: external captures required here, direct screenshots/video captures are not possible Description: At the end of a day, I…

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## [\[not a bug\] Burning chest](https://community.gemsofwar.com/t/not-a-bug-burning-chest/89532)

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**Author:** [@CHIEFSFAN27](https://community.gemsofwar.com/u/CHIEFSFAN27)\
**Replies:** 10\
**Last updated:** [April 7, 2026, 12:59pm UTC](https://community.gemsofwar.com/t/not-a-bug-burning-chest/89532 "2026-04-07T12:59:39Z")

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Platform, device version and operating system:PS5 Screenshot or image: What you were expecting to happen, and what actually happened: REPLACE THIS TEXT WITH YOUR ISSUE. Was expecting to receive a reward that’s sup…

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## [\[visual bug\] Is the Brown Surging Power Spire node working?](https://community.gemsofwar.com/t/visual-bug-is-the-brown-surging-power-spire-node-working/89543)

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**Author:** [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\
**Replies:** 2\
**Last updated:** [April 7, 2026, 8:47am UTC](https://community.gemsofwar.com/t/visual-bug-is-the-brown-surging-power-spire-node-working/89543 "2026-04-07T08:47:10Z")

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I thought the Brown Surge node was working, but then I decided to check in-battle and surprisingly, it isn’t listed. At this point, I don’t know if it is.

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## [\[known issue\] Dungeon & Treasure Hunt Hard-Locked](https://community.gemsofwar.com/t/known-issue-dungeon-treasure-hunt-hard-locked/89527)

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**Author:** [@TempleOfRats](https://community.gemsofwar.com/u/TempleOfRats)\
**Replies:** 4\
**Last updated:** [April 1, 2026, 8:18pm UTC](https://community.gemsofwar.com/t/known-issue-dungeon-treasure-hunt-hard-locked/89527 "2026-04-01T20:18:39Z")

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Platform, device version and operating system: Android 15, 9.1.0r80476 Invite Code: HONZIFICATOR\_UKSY Screenshot or image: What you were expecting to happen, and what actually happened: As a Level 208 player, I expec…

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## [\[reported\] Capstone Achievement Not Triggering](https://community.gemsofwar.com/t/reported-capstone-achievement-not-triggering/89529)

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**Author:** [@golgorath](https://community.gemsofwar.com/u/golgorath)\
**Replies:** 3\
**Last updated:** [April 1, 2026, 3:32am UTC](https://community.gemsofwar.com/t/reported-capstone-achievement-not-triggering/89529 "2026-04-01T03:32:47Z")

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Platform, device version and operating system: Steam Screenshot or image: What you were expecting to happen, and what actually happened: First and foremost: I have unlocked the Time Warp node and did not receive …

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## [Server Roll Back & Weekend Issues (March 21st)](https://community.gemsofwar.com/t/server-roll-back-weekend-issues-march-21st/89440)

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**Author:** [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Replies:** 119\
**Last updated:** [March 31, 2026, 9:07pm UTC](https://community.gemsofwar.com/t/server-roll-back-weekend-issues-march-21st/89440 "2026-03-31T21:07:09Z")

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Making another new thread, cos there are now numerous from over the weekend about the incident that happened on the weekend. \[Link to Server Rollback thread\] From what I am gathering, as I am also still trying to get i…

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## [\[pending\] Visual Bug in PVP Battle](https://community.gemsofwar.com/t/pending-visual-bug-in-pvp-battle/89517)

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**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Replies:** 6\
**Last updated:** [March 30, 2026, 7:51pm UTC](https://community.gemsofwar.com/t/pending-visual-bug-in-pvp-battle/89517 "2026-03-30T19:51:54Z")

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Platform, device version and operating system: Android, Samsung Galaxy S24 Screenshot or image: What you were expecting to happen, and what actually happened: I was playing a pretty normal PVP battle, casted Stella…

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## [\[known issue\] Epic trials crashing](https://community.gemsofwar.com/t/known-issue-epic-trials-crashing/89521)

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**Author:** [@Sinnycool](https://community.gemsofwar.com/u/Sinnycool)\
**Replies:** 1\
**Last updated:** [March 30, 2026, 7:30pm UTC](https://community.gemsofwar.com/t/known-issue-epic-trials-crashing/89521 "2026-03-30T19:30:17Z")

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Platform, device version and operating system: ps5 Screenshot or image: end of both of last 2 monday live streams What you were expecting to happen, and what actually happened: Trying to just look at troops in epic tr…

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## [\[reported\] Guild war defense guardian kicks in too soon](https://community.gemsofwar.com/t/reported-guild-war-defense-guardian-kicks-in-too-soon/89511)

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**Author:** [@Risa](https://community.gemsofwar.com/u/Risa)\
**Replies:** 7\
**Last updated:** [March 30, 2026, 8:47am UTC](https://community.gemsofwar.com/t/reported-guild-war-defense-guardian-kicks-in-too-soon/89511 "2026-03-30T08:47:39Z")

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Platform, device version and operating system: PC Screenshot or image: What you were expecting to happen, and what actually happened: In my 4th battle of last day’s guild war, the defender’s guardian sentinel kicked …

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## [\[reported\] Visual bug](https://community.gemsofwar.com/t/reported-visual-bug/89463)

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**Author:** [@Supa-N00b](https://community.gemsofwar.com/u/Supa-N00b)\
**Replies:** 11\
**Last updated:** [March 30, 2026, 8:34am UTC](https://community.gemsofwar.com/t/reported-visual-bug/89463 "2026-03-30T08:34:50Z")

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When a troop is spell ready there’s a visual glitch. Didn’t notice it this weekend so it seems its post weekly reset. notice both the hero in 1st position and Phar K in 3rd position are spell ready and have that black…

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## [\[reported\] Astral Spire Capstones Effects Activating When Not Owned](https://community.gemsofwar.com/t/reported-astral-spire-capstones-effects-activating-when-not-owned/89483)

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**Author:** [@Theoden](https://community.gemsofwar.com/u/Theoden)\
**Replies:** 26\
**Last updated:** [March 29, 2026, 11:06pm UTC](https://community.gemsofwar.com/t/reported-astral-spire-capstones-effects-activating-when-not-owned/89483 "2026-03-29T23:06:54Z")

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Platform, device version and operating system: Xbox Series X Screenshot or image: Game clip was too big for me to upload. What you were expecting to happen, and what actually happened: I expected enemy Graveseer to …

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## [\[initial fix incoming\] No rewards for legends event](https://community.gemsofwar.com/t/initial-fix-incoming-no-rewards-for-legends-event/89484)

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**Author:** [@KingFreak](https://community.gemsofwar.com/u/KingFreak)\
**Replies:** 9\
**Last updated:** [March 27, 2026, 11:42am UTC](https://community.gemsofwar.com/t/initial-fix-incoming-no-rewards-for-legends-event/89484 "2026-03-27T11:42:15Z")

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Platform, device version and operating system: Ps5 Screenshot or image: What you were expecting to happen, and what actually happened: I completed legends reborn, did not receive rewards from completion.no pet or hor…

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