# Bug Reports **URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=45 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 46 --- ## [\[Reported\] Cannot log in the game on switch](https://community.gemsofwar.com/t/reported-cannot-log-in-the-game-on-switch/80316)
**Author:** [@Estella](https://community.gemsofwar.com/u/Estella)\ **Replies:** 18\ **Last updated:** [June 27, 2023, 8:05am UTC](https://community.gemsofwar.com/t/reported-cannot-log-in-the-game-on-switch/80316 "2023-06-27T08:05:14Z")
Nintendo switch Lots of people cannot log in the game after reset, or manage after a huge number of attempts. Another thread is open in the Nintendo switch category. Please help, thanks in advance. --- ## [PVP only gold campaign tasks](https://community.gemsofwar.com/t/pvp-only-gold-campaign-tasks/80315)
**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\ **Replies:** 2\ **Last updated:** [June 26, 2023, 4:08pm UTC](https://community.gemsofwar.com/t/pvp-only-gold-campaign-tasks/80315 "2023-06-26T16:08:08Z")
9 straight weeks where players have to complete PVP battles to earn campaign points tells me your AI campaign gpt is broken @human devs. Ect… --- ## [\[Reported\] Trials in the Bright Forest](https://community.gemsofwar.com/t/reported-trials-in-the-bright-forest/80282)
**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Replies:** 6\ **Last updated:** [June 26, 2023, 12:15am UTC](https://community.gemsofwar.com/t/reported-trials-in-the-bright-forest/80282 "2023-06-26T00:15:35Z")
Platform, device version and operating system: Windows 10 x64 Screenshot or image: What you were expecting to happen, and what actually happened: As you see, in my fixed team I have Florian that good only for effe… --- ## [\[Reported\] Snowy Owlbear's spell effect inconsistent with description](https://community.gemsofwar.com/t/reported-snowy-owlbears-spell-effect-inconsistent-with-description/69643)
**Author:** [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\ **Replies:** 11\ **Last updated:** [June 22, 2023, 12:04am UTC](https://community.gemsofwar.com/t/reported-snowy-owlbears-spell-effect-inconsistent-with-description/69643 "2023-06-22T00:04:09Z")
Platform, device version and operating system: Steam Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting the spell to eliminate 10 of enemy’s attack if its attack is … --- ## [\[Reported\] If I get a pet rescue notification the pet rescue should be active](https://community.gemsofwar.com/t/reported-if-i-get-a-pet-rescue-notification-the-pet-rescue-should-be-active/51812)
**Author:** [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Replies:** 11\ **Last updated:** [June 19, 2023, 6:40am UTC](https://community.gemsofwar.com/t/reported-if-i-get-a-pet-rescue-notification-the-pet-rescue-should-be-active/51812 "2023-06-19T06:40:41Z")
Platform, device version and operating system: iOS 12.x iPhone 7 What you were expecting to happen, and what actually happened: I received a notification that a pet needed to be rescued. I opened the notification and … --- ## [\[Not a bug\] Not seeing new weapons crafted](https://community.gemsofwar.com/t/not-a-bug-not-seeing-new-weapons-crafted/80232)
**Author:** [@GANNICUS1](https://community.gemsofwar.com/u/GANNICUS1)\ **Replies:** 2\ **Last updated:** [June 13, 2023, 8:10pm UTC](https://community.gemsofwar.com/t/not-a-bug-not-seeing-new-weapons-crafted/80232 "2023-06-13T20:10:14Z")
I just crafted the 2 new hellcrag weapons in soulforge but they not showing up in my inventory yet here is weapons being shown and 9th one --- ## [\[Fixed\] New Troop Daughter of Yasmine](https://community.gemsofwar.com/t/fixed-new-troop-daughter-of-yasmine/80217)
**Author:** [@Sheffield](https://community.gemsofwar.com/u/Sheffield)\ **Replies:** 8\ **Last updated:** [June 13, 2023, 5:55am UTC](https://community.gemsofwar.com/t/fixed-new-troop-daughter-of-yasmine/80217 "2023-06-13T05:55:44Z")
The new Troop Daughter of Yasmine has a wrong Storm or a wrong text. He summon a Firestorm and not a Leafstorm. --- ## [\[Contact Support\] Error Occurring When Buying Shrines](https://community.gemsofwar.com/t/contact-support-error-occurring-when-buying-shrines/80178)
**Author:** [@AgentLabKoat](https://community.gemsofwar.com/u/AgentLabKoat)\ **Replies:** 23\ **Last updated:** [June 12, 2023, 11:55pm UTC](https://community.gemsofwar.com/t/contact-support-error-occurring-when-buying-shrines/80178 "2023-06-12T23:55:41Z")
PS4/PS5 Screens Of The Error Code Screens Of It Double Charging Me, Because It Didn’t Register Or Give Me The Items I Purchased What you were expecting to happen, and what actually happened: Went To B… --- ## [\[Investigating\] Ursuvius does not Enrage when taking damage](https://community.gemsofwar.com/t/investigating-ursuvius-does-not-enrage-when-taking-damage/80208)
**Author:** [@Starlite](https://community.gemsofwar.com/u/Starlite)\ **Replies:** 4\ **Last updated:** [June 12, 2023, 4:37pm UTC](https://community.gemsofwar.com/t/investigating-ursuvius-does-not-enrage-when-taking-damage/80208 "2023-06-12T16:37:30Z")
Platform, device version and operating system: Steam What you were expecting to happen, and what actually happened: I was expecting Ursuvius’ Raging trait to work as written. What happened was that Urska Dragoon cast … --- ## [\[Investigating\] User Title Rewards](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996)
**Author:** [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Replies:** 15\ **Last updated:** [June 10, 2023, 12:11am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996 "2023-06-10T00:11:22Z")
Platform, device version and operating system: Steam, Windows. Screenshot or image: Image 1: Faction Assault rewards show a new user title is available to be earned. Image 2: The new FA user title reward doesn’t… --- ## [\[Known Issue - more info needed\] Solid white/black boxes instead of art](https://community.gemsofwar.com/t/known-issue-more-info-needed-solid-white-black-boxes-instead-of-art/80177)
**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Replies:** 6\ **Last updated:** [June 8, 2023, 9:52am UTC](https://community.gemsofwar.com/t/known-issue-more-info-needed-solid-white-black-boxes-instead-of-art/80177 "2023-06-08T09:52:40Z")
No, I still see an empty image on Skelly Cat. And I’m sorry, I’m not going to clear app data / reinstall, because it’s not just about one missing image, it’s about disappearing images during the battle as well. This won… --- ## [\[Reported\] Campaign Tasks Broken and Unable to be completed](https://community.gemsofwar.com/t/reported-campaign-tasks-broken-and-unable-to-be-completed/79747)
**Author:** [@Whipplee](https://community.gemsofwar.com/u/Whipplee)\ **Replies:** 6\ **Last updated:** [June 8, 2023, 12:36am UTC](https://community.gemsofwar.com/t/reported-campaign-tasks-broken-and-unable-to-be-completed/79747 "2023-06-08T00:36:35Z")
Platform, device version and operating system: PC I’m unable to do these. I can’t skip them, and even after restarting and re-installing the game I am unable to do the gold or silver tasks. The bronze ones work. … --- ## [\[Fixed\] Urskaya event chests misconfigured](https://community.gemsofwar.com/t/fixed-urskaya-event-chests-misconfigured/80154)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 23\ **Last updated:** [June 7, 2023, 11:38am UTC](https://community.gemsofwar.com/t/fixed-urskaya-event-chests-misconfigured/80154 "2023-06-07T11:38:22Z")
Platform, device version and operating system: PC/Mobile What you were expecting to happen, and what actually happened: I was expecting to be able to find Kurandara in event chests. Unlike “Enraged Kurandara”, “Kurand… --- ## [Team score is bugged?](https://community.gemsofwar.com/t/team-score-is-bugged/80171)
**Author:** [@alansirer](https://community.gemsofwar.com/u/alansirer)\ **Replies:** 0\ **Last updated:** [June 7, 2023, 9:25am UTC](https://community.gemsofwar.com/t/team-score-is-bugged/80171 "2023-06-07T09:25:57Z")
Platform, device version and operating system: ps4 Screenshot or image: What you were expecting to happen, and what actually happened: first of all my english is bad. after the 6.9 update I notice that the points… --- ## [\[Reported\] Summer offer title doubled](https://community.gemsofwar.com/t/reported-summer-offer-title-doubled/80165)
**Author:** [@Maisie](https://community.gemsofwar.com/u/Maisie)\ **Replies:** 1\ **Last updated:** [June 6, 2023, 11:13pm UTC](https://community.gemsofwar.com/t/reported-summer-offer-title-doubled/80165 "2023-06-06T23:13:49Z")
A minor graphical nit: the currently-running Summer offer has its title rendered in both text and overlapping graphics; looks a bit janky. --- ## [\[Reported\] Graphics Gone in Battles](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112)
**Author:** [@NerdieBirdie](https://community.gemsofwar.com/u/NerdieBirdie)\ **Replies:** 118\ **Last updated:** [June 5, 2023, 12:17pm UTC](https://community.gemsofwar.com/t/reported-graphics-gone-in-battles/78112 "2023-06-05T12:17:20Z")
Platform, device version and operating system: Android, Samsung A51 Screenshot or image: What you were expecting to happen, and what actually happened: Some troop graphics either totally disappear or turn white. W… --- ## [\[Not a bug\] Broken task in campaign](https://community.gemsofwar.com/t/not-a-bug-broken-task-in-campaign/79848)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 14\ **Last updated:** [June 4, 2023, 10:30am UTC](https://community.gemsofwar.com/t/not-a-bug-broken-task-in-campaign/79848 "2023-06-04T10:30:21Z")
Platform, device version and operating system: PC/Mobile Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to not get forced into a specific game mode to complete … --- ## [\[Reported\] Three traps in dungeons](https://community.gemsofwar.com/t/reported-three-traps-in-dungeons/80046)
**Author:** [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Replies:** 13\ **Last updated:** [June 1, 2023, 5:18pm UTC](https://community.gemsofwar.com/t/reported-three-traps-in-dungeons/80046 "2023-06-01T17:18:35Z")
I don’t know any more about this - it was posted on our alliance server. Three traps instead of three bosses. --- ## [\[Reported\] No reward notifications](https://community.gemsofwar.com/t/reported-no-reward-notifications/80089)
**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Replies:** 1\ **Last updated:** [June 1, 2023, 3:55am UTC](https://community.gemsofwar.com/t/reported-no-reward-notifications/80089 "2023-06-01T03:55:45Z")
Platform, device version and operating system: Windows 10 x64 Screenshot or image: What you were expecting to happen, and what actually happened: In any long,non-interrupted event consisting of a chain of battles … --- ## [\[Investigating\] Holiday event graphics missing](https://community.gemsofwar.com/t/investigating-holiday-event-graphics-missing/80070)
**Author:** [@gow](https://community.gemsofwar.com/u/gow)\ **Replies:** 3\ **Last updated:** [May 31, 2023, 10:59am UTC](https://community.gemsofwar.com/t/investigating-holiday-event-graphics-missing/80070 "2023-05-31T10:59:54Z")
Platform, device version and operating system: Android 12 Screenshot or image: What you were expecting to happen, and what actually happened: I expect to see the correct graphics for the next holiday event but it … --- ## [\[Fixed\] Kingdom pass troop isn't added to the game yet](https://community.gemsofwar.com/t/fixed-kingdom-pass-troop-isnt-added-to-the-game-yet/79937)
**Author:** [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Replies:** 34\ **Last updated:** [May 31, 2023, 9:13am UTC](https://community.gemsofwar.com/t/fixed-kingdom-pass-troop-isnt-added-to-the-game-yet/79937 "2023-05-31T09:13:20Z")
I broke the game… again I used gems to buy the kingdom pass to 50. Looks like they forgot to add the troops. --- ## [\[Reported\] Sentry Bot's Alarm Alarm Mana Generation](https://community.gemsofwar.com/t/reported-sentry-bots-alarm-alarm-mana-generation/80087)
**Author:** [@BranaHawk](https://community.gemsofwar.com/u/BranaHawk)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 6:26am UTC](https://community.gemsofwar.com/t/reported-sentry-bots-alarm-alarm-mana-generation/80087 "2023-05-31T06:26:42Z")
Platform, device version and operating system: PC - Win10 Screenshot or image: What you were expecting to happen, and what actually happened: I have been watching the Mana numbers for many games now, before and af… --- ## [\[Not a bug\] Campaign rewards - Switch](https://community.gemsofwar.com/t/not-a-bug-campaign-rewards-switch/80069)
**Author:** [@Selmicxo](https://community.gemsofwar.com/u/Selmicxo)\ **Replies:** 2\ **Last updated:** [May 31, 2023, 3:48am UTC](https://community.gemsofwar.com/t/not-a-bug-campaign-rewards-switch/80069 "2023-05-31T03:48:42Z")
There’s a bug under the campaign pass rewards. Title doesn’t show up and says “new title”. --- ## [\[Investigating\] 3 skull match but no attack and the skulls still there](https://community.gemsofwar.com/t/investigating-3-skull-match-but-no-attack-and-the-skulls-still-there/80095)
**Author:** [@RootsSeed](https://community.gemsofwar.com/u/RootsSeed)\ **Replies:** 3\ **Last updated:** [May 31, 2023, 3:07am UTC](https://community.gemsofwar.com/t/investigating-3-skull-match-but-no-attack-and-the-skulls-still-there/80095 "2023-05-31T03:07:09Z")
Platform, device version and operating system: Steam, 6.9, Windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: When 3 skulls match, an attack from the troop happen and the… --- ## [\[Not a bug\] No ads on iPad](https://community.gemsofwar.com/t/not-a-bug-no-ads-on-ipad/80036)
**Author:** [@Starlite](https://community.gemsofwar.com/u/Starlite)\ **Replies:** 2\ **Last updated:** [May 30, 2023, 8:54am UTC](https://community.gemsofwar.com/t/not-a-bug-no-ads-on-ipad/80036 "2023-05-30T08:54:16Z")
Platform, device version and operating system: iPadOS 16.4.1a What you were expecting to happen, and what actually happened: When I click on the green button, “Watch Ad,” I expect to be played an ad and given a tiny r… --- ## [\[Not a bug\] Glacial Peaks troops do not drop from glory chests](https://community.gemsofwar.com/t/not-a-bug-glacial-peaks-troops-do-not-drop-from-glory-chests/79301)
**Author:** [@waka](https://community.gemsofwar.com/u/waka)\ **Replies:** 5\ **Last updated:** [March 23, 2023, 10:55pm UTC](https://community.gemsofwar.com/t/not-a-bug-glacial-peaks-troops-do-not-drop-from-glory-chests/79301 "2023-03-23T22:55:34Z")
Platform, device version and operating system: iOS and PC Screenshot or image: What you were expecting to happen, and what actually happened: I have been playing this game more than 2 years. Opening thousands of glor… --- ## [\[Reported\] (Switch) Wrong kingdom on startup loading screen](https://community.gemsofwar.com/t/reported-switch-wrong-kingdom-on-startup-loading-screen/79466)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 5\ **Last updated:** [May 28, 2023, 6:35am UTC](https://community.gemsofwar.com/t/reported-switch-wrong-kingdom-on-startup-loading-screen/79466 "2023-05-28T06:35:39Z")
Platform: Switch It was actually amusing the first time I spotted this, but I’m pretty sure Vulpacea is NOT the new Zhul’kari: Seems perfectly harmless, but I have also seen it happen a second time so I’m guessing i… --- ## [Minor bug at power levels / trials](https://community.gemsofwar.com/t/minor-bug-at-power-levels-trials/80052)
**Author:** [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\ **Replies:** 0\ **Last updated:** [May 26, 2023, 10:30pm UTC](https://community.gemsofwar.com/t/minor-bug-at-power-levels-trials/80052 "2023-05-26T22:30:17Z")
Experienced on PC version, most likely the same on other versions too: According to text, kingdom power level 21 requires to complete the tier 6 trial (previously all 7 challenges on tier 6). On a kingdom with no previo… --- ## [\[Fixed\] Battle crashers not counting after quitting/losing battles](https://community.gemsofwar.com/t/fixed-battle-crashers-not-counting-after-quitting-losing-battles/79957)
**Author:** [@Slotharingia](https://community.gemsofwar.com/u/Slotharingia)\ **Replies:** 17\ **Last updated:** [May 25, 2023, 9:40am UTC](https://community.gemsofwar.com/t/fixed-battle-crashers-not-counting-after-quitting-losing-battles/79957 "2023-05-25T09:40:16Z")
On Monday, I got all my battle crashers while trying to do the Adana trials, and ended up with only 2 crowns, as I lost the battles they spawned in, or quit them of my own accord. I did about 75 PvP battles afterwards, r… --- ## [\[Fixed\] Gorgon deals a little bit more damage than they should](https://community.gemsofwar.com/t/fixed-gorgon-deals-a-little-bit-more-damage-than-they-should/79547)
**Author:** [@DracoL1ch](https://community.gemsofwar.com/u/DracoL1ch)\ **Replies:** 5\ **Last updated:** [May 25, 2023, 12:00am UTC](https://community.gemsofwar.com/t/fixed-gorgon-deals-a-little-bit-more-damage-than-they-should/79547 "2023-05-25T00:00:19Z")
Gorgon always deal stated damage PLUS SIX to it’s target. This troop is a prince of arenas for that insane damage. Mush be an error in the counting of the damage. [Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=44) [Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=46)