# Bug Reports **URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=41 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 42 --- ## [\[Known Issue\] Owlbear armor disappearing after battle](https://community.gemsofwar.com/t/known-issue-owlbear-armor-disappearing-after-battle/81158)
**Author:** [@JamesDurning](https://community.gemsofwar.com/u/JamesDurning)\ **Replies:** 1\ **Last updated:** [September 1, 2023, 8:19pm UTC](https://community.gemsofwar.com/t/known-issue-owlbear-armor-disappearing-after-battle/81158 "2023-09-01T20:19:47Z")
Specs Steam - Windows 10 Home Description This is a repeat of other seasonal armor bugs. After an explore battle, the Owlbear armor disappears from the top left picture containing your hero. If you click on the pict… --- ## [New mythic graphics not showing (iOS) and old missing graphics are STILL MISSING](https://community.gemsofwar.com/t/new-mythic-graphics-not-showing-ios-and-old-missing-graphics-are-still-missing/81150)
**Author:** [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Replies:** 2\ **Last updated:** [September 1, 2023, 3:15pm UTC](https://community.gemsofwar.com/t/new-mythic-graphics-not-showing-ios-and-old-missing-graphics-are-still-missing/81150 "2023-09-01T15:15:39Z")
Platform, device version and operating system: iOS What you were expecting to happen, and what actually happened: I was expecting this missing graphics bug to be fixed back in April, since it was first reported in Mar… --- ## [\[Not a bug\] Duplicate Bonus Level Reward (Exploit)](https://community.gemsofwar.com/t/not-a-bug-duplicate-bonus-level-reward-exploit/81144)
**Author:** [@Astra](https://community.gemsofwar.com/u/Astra)\ **Replies:** 2\ **Last updated:** [August 31, 2023, 11:17pm UTC](https://community.gemsofwar.com/t/not-a-bug-duplicate-bonus-level-reward-exploit/81144 "2023-08-31T23:17:41Z")
POCO X3 PRO and PC (Steam) I wanted the “Millennial” Steam Achievement and then found an exploit: two rewards for reaching level 1000. One time exploit. Reach level 1000 on mobile then go to PC (Steam) and level up … --- ## [\[Reported\] Hellcrag quest line unlocked early](https://community.gemsofwar.com/t/reported-hellcrag-quest-line-unlocked-early/81105)
**Author:** [@Pialpha1](https://community.gemsofwar.com/u/Pialpha1)\ **Replies:** 3\ **Last updated:** [August 31, 2023, 8:25am UTC](https://community.gemsofwar.com/t/reported-hellcrag-quest-line-unlocked-early/81105 "2023-08-31T08:25:16Z")
Platform, device version and operating system: Nintendo switch Screenshot or image: What you were expecting to happen, and what actually happened: \_hellcrag quest line unlocks before blighted lands when it features t… --- ## [\[Known Issue\] Kingdom level 20 blocks access to parameters](https://community.gemsofwar.com/t/known-issue-kingdom-level-20-blocks-access-to-parameters/81100)
**Author:** [@Milady](https://community.gemsofwar.com/u/Milady)\ **Replies:** 2\ **Last updated:** [August 31, 2023, 7:40am UTC](https://community.gemsofwar.com/t/known-issue-kingdom-level-20-blocks-access-to-parameters/81100 "2023-08-31T07:40:53Z")
Platform, device version and operating system: PC What you were expecting to happen, and what actually happened: After raising the kingdom Sword’s Edge level to 20, access to this section was blocked. It is unaccep… --- ## [\[Known Issue\] Bronze Elite Medal missing from troop card](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467)
**Author:** [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)\ **Replies:** 8\ **Last updated:** [August 31, 2023, 12:57am UTC](https://community.gemsofwar.com/t/known-issue-bronze-elite-medal-missing-from-troop-card/80467 "2023-08-31T00:57:43Z")
Platform, device version and operating system: PS5 Version: 23.01-07.40.00 Screenshot or image: What you were expecting to happen, and what actually happened: Should be able to see the Bronze Elite Medal on the… --- ## [\[Not a bug\] Obsidian Libram not in the soulforge in Hellcrag week](https://community.gemsofwar.com/t/not-a-bug-obsidian-libram-not-in-the-soulforge-in-hellcrag-week/81082)
**Author:** [@SpaceOddity](https://community.gemsofwar.com/u/SpaceOddity)\ **Replies:** 6\ **Last updated:** [August 29, 2023, 6:56pm UTC](https://community.gemsofwar.com/t/not-a-bug-obsidian-libram-not-in-the-soulforge-in-hellcrag-week/81082 "2023-08-29T18:56:06Z")
Platform, device version and operating system: PC Steam Screenshot or image: N/A What you were expecting to happen, and what actually happened: I expected the Obsidian Libram weapon to be forgeable during Hellcrag w… --- ## [\[Not a bug\] The Dead Trail Rewards Tiers](https://community.gemsofwar.com/t/not-a-bug-the-dead-trail-rewards-tiers/81087)
**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\ **Replies:** 6\ **Last updated:** [August 29, 2023, 9:44am UTC](https://community.gemsofwar.com/t/not-a-bug-the-dead-trail-rewards-tiers/81087 "2023-08-29T09:44:37Z")
There should be 16 stages of rewards. Not 12. --- ## [\[Not a bug\] Kurandara missing in the soulforge](https://community.gemsofwar.com/t/not-a-bug-kurandara-missing-in-the-soulforge/81093)
**Author:** [@Aelthwynn](https://community.gemsofwar.com/u/Aelthwynn)\ **Replies:** 5\ **Last updated:** [August 29, 2023, 1:38am UTC](https://community.gemsofwar.com/t/not-a-bug-kurandara-missing-in-the-soulforge/81093 "2023-08-29T01:38:47Z")
This week is the end of the 25th cycle and the beginning of the 26th cycle and Kurandara is not in the forge while he hasn’t been seen during the 25th cycle. --- ## [\[Reported\] Lifecap - doesn´t exist in Zaejin](https://community.gemsofwar.com/t/reported-lifecap-doesn-t-exist-in-zaejin/81067)
**Author:** [@Jdrienka](https://community.gemsofwar.com/u/Jdrienka)\ **Replies:** 7\ **Last updated:** [August 28, 2023, 8:08am UTC](https://community.gemsofwar.com/t/reported-lifecap-doesn-t-exist-in-zaejin/81067 "2023-08-28T08:08:07Z")
The Lifecap unit is missing the /Zaejin label and therefore only counts towards Amanithrax and does not raise the power of the city of Zaejin. --- ## [\[Changes incoming\] New Journey reward thresholds possibly set too high](https://community.gemsofwar.com/t/changes-incoming-new-journey-reward-thresholds-possibly-set-too-high/81002)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 30\ **Last updated:** [August 26, 2023, 10:16am UTC](https://community.gemsofwar.com/t/changes-incoming-new-journey-reward-thresholds-possibly-set-too-high/81002 "2023-08-26T10:16:02Z")
Platform, device version and operating system: PC/Mobile What you were expecting to happen, and what actually happened: I was expecting the threshold for the new Journey rewards 13 - 16 to be set somewhat less brutal … --- ## [\[Reported\] Journey Shapes are swapped](https://community.gemsofwar.com/t/reported-journey-shapes-are-swapped/81003)
**Author:** [@DAeron](https://community.gemsofwar.com/u/DAeron)\ **Replies:** 2\ **Last updated:** [August 25, 2023, 7:55am UTC](https://community.gemsofwar.com/t/reported-journey-shapes-are-swapped/81003 "2023-08-25T07:55:40Z")
\*\*Platform, device version and operating system: Android 13 Screenshot or image: What you were expecting to happen, and what actually happened: The “oval” with the buffs should be horizontal and the flag with … --- ## [\[Contact Support\] Purchase of Heroic Booster gives next Headstart rather than Heroic Booster](https://community.gemsofwar.com/t/contact-support-purchase-of-heroic-booster-gives-next-headstart-rather-than-heroic-booster/81020)
**Author:** [@Sieger](https://community.gemsofwar.com/u/Sieger)\ **Replies:** 3\ **Last updated:** [August 24, 2023, 11:28pm UTC](https://community.gemsofwar.com/t/contact-support-purchase-of-heroic-booster-gives-next-headstart-rather-than-heroic-booster/81020 "2023-08-24T23:28:24Z")
Xbox No screenshot available pop-up showing results of purchase gone before I realized the issue and could take a picture. You can see 5 Triton Guard Mera Shiny Tokens in inventory. What you were expecting to happen, … --- ## [\[Investigating\] STILL missing artwork on mobile in 7.0](https://community.gemsofwar.com/t/investigating-still-missing-artwork-on-mobile-in-7-0/80492)
**Author:** [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Replies:** 6\ **Last updated:** [August 22, 2023, 12:10pm UTC](https://community.gemsofwar.com/t/investigating-still-missing-artwork-on-mobile-in-7-0/80492 "2023-08-22T12:10:40Z")
Platform, device version and operating system: iOS Screenshot or image: I can’t figure out how to share a screenshot here from my device, but it’s self-explanatory. Tested by looking up Axe Beak, one of the known brok… --- ## [\[Reported\] Games menu: incorrect end time for Epic Trial](https://community.gemsofwar.com/t/reported-games-menu-incorrect-end-time-for-epic-trial/80638)
**Author:** [@jruderman](https://community.gemsofwar.com/u/jruderman)\ **Replies:** 0\ **Last updated:** [July 25, 2023, 7:01pm UTC](https://community.gemsofwar.com/t/reported-games-menu-incorrect-end-time-for-epic-trial/80638 "2023-07-25T19:01:06Z")
Device: iPhone 12 mini Player time zone: Pacific Daylight Time (GMT-7) Screenshot or image: Steps: In the Games menu, compare the time-remaining for Epic Trial vs other day+ long events. Expected: These events… --- ## [\[Reported\] Inability to highlight and select ! Event Headstart to view the details of the head start](https://community.gemsofwar.com/t/reported-inability-to-highlight-and-select-event-headstart-to-view-the-details-of-the-head-start/80963)
**Author:** [@mfeforever](https://community.gemsofwar.com/u/mfeforever)\ **Replies:** 5\ **Last updated:** [August 22, 2023, 3:54am UTC](https://community.gemsofwar.com/t/reported-inability-to-highlight-and-select-event-headstart-to-view-the-details-of-the-head-start/80963 "2023-08-22T03:54:01Z")
Platform, device version and operating system: Xbox One Screenshot or image: N/A What you were expecting to happen, and what actually happened: Expected to be able to view the details of a purchase offer. From the … --- ## [\[Reported\] Clicking outside Torch Offer screen does not dismiss it](https://community.gemsofwar.com/t/reported-clicking-outside-torch-offer-screen-does-not-dismiss-it/80626)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 0\ **Last updated:** [July 24, 2023, 7:19pm UTC](https://community.gemsofwar.com/t/reported-clicking-outside-torch-offer-screen-does-not-dismiss-it/80626 "2023-07-24T19:19:21Z")
Platform: Switch (handheld) / may apply to other platforms with touchscreen support Screenshot: It is a standard design practice throughout Gems of War that when a popup window appears on top of another screen (Flas… --- ## [\[Reported\] Controller menu problem for Medaling Troops](https://community.gemsofwar.com/t/reported-controller-menu-problem-for-medaling-troops/80791)
**Author:** [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Replies:** 4\ **Last updated:** [August 22, 2023, 1:15am UTC](https://community.gemsofwar.com/t/reported-controller-menu-problem-for-medaling-troops/80791 "2023-08-22T01:15:45Z")
Long standing issue. I swear there was a report on this some time ago, but can’t find it anymore. This has been a problem since the troop menu overhaul. I started medaling a few troops recently and this has been annoyin… --- ## [\[Reported\] Cannot equip banner found before selecting a team](https://community.gemsofwar.com/t/reported-cannot-equip-banner-found-before-selecting-a-team/80941)
**Author:** [@jruderman](https://community.gemsofwar.com/u/jruderman)\ **Replies:** 4\ **Last updated:** [August 22, 2023, 12:18am UTC](https://community.gemsofwar.com/t/reported-cannot-equip-banner-found-before-selecting-a-team/80941 "2023-08-22T00:18:19Z")
Description: If I search for a banner by name, and then select a team, tapping the banner does not equip it. Device: iPhone 12 mini Video: Steps: Open the troops screen Select the banners tab Use the … --- ## [\[Reported\] Journey Event not calculating miles correctly](https://community.gemsofwar.com/t/reported-journey-event-not-calculating-miles-correctly/72649)
**Author:** [@Janski](https://community.gemsofwar.com/u/Janski)\ **Replies:** 60\ **Last updated:** [August 21, 2023, 6:44pm UTC](https://community.gemsofwar.com/t/reported-journey-event-not-calculating-miles-correctly/72649 "2023-08-21T18:44:34Z")
Platform, device version and operating system: iOS Screenshot or image: What you were expecting to happen, and what actually happened: It is counting moves, not turns. In a 35m battle, I had 4 turns but 12 moves, an… --- ## [\[Investigating\] Huntmaster Arborius is not pasted using team code](https://community.gemsofwar.com/t/investigating-huntmaster-arborius-is-not-pasted-using-team-code/80987)
**Author:** [@techtonica](https://community.gemsofwar.com/u/techtonica)\ **Replies:** 6\ **Last updated:** [August 21, 2023, 4:45pm UTC](https://community.gemsofwar.com/t/investigating-huntmaster-arborius-is-not-pasted-using-team-code/80987 "2023-08-21T16:45:47Z")
Android, pixel 4a, Android version 13 --- ## [\[Investigating\] Incorrect GW Scores](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442)
**Author:** [@Smash](https://community.gemsofwar.com/u/Smash)\ **Replies:** 207\ **Last updated:** [August 21, 2023, 4:51am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442 "2023-08-21T04:51:53Z")
There is a discrepency in what is shown in the data in game, in different spots. For us here is our schedule page for this week: Now, if we add up the totals for all 6 days, we have all 900 (895 as someone wont fini… --- ## [\[Resolved\] Server timeout at game start/login](https://community.gemsofwar.com/t/resolved-server-timeout-at-game-start-login/80948)
**Author:** [@Maisie](https://community.gemsofwar.com/u/Maisie)\ **Replies:** 5\ **Last updated:** [August 18, 2023, 8:51am UTC](https://community.gemsofwar.com/t/resolved-server-timeout-at-game-start-login/80948 "2023-08-18T08:51:40Z")
Platform, device version and operating system: PC / Android / iOS Screenshot or image: What you were expecting to happen, and what actually happened: Expected the game to log in + start; instead errors “The server… --- ## [\[Not a bug\] Raid boss point cap](https://community.gemsofwar.com/t/not-a-bug-raid-boss-point-cap/80936)
**Author:** [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\ **Replies:** 7\ **Last updated:** [August 18, 2023, 4:17am UTC](https://community.gemsofwar.com/t/not-a-bug-raid-boss-point-cap/80936 "2023-08-18T04:17:36Z")
From reports within my guild, it appears as if nobody is able to gain more than 934 points from a raid boss battle. With the new x2 multiplier, this is a value, that is reached very quickly. Also I do not think, that the… --- ## [\[Reported\] Guild Wars “being set up” text is repeated](https://community.gemsofwar.com/t/reported-guild-wars-being-set-up-text-is-repeated/80910)
**Author:** [@jruderman](https://community.gemsofwar.com/u/jruderman)\ **Replies:** 0\ **Last updated:** [August 14, 2023, 7:40am UTC](https://community.gemsofwar.com/t/reported-guild-wars-being-set-up-text-is-repeated/80910 "2023-08-14T07:40:22Z")
Platform, device version and operating system: iPhone 12 mini Screenshot: Steps: Enter the guild wars screen within the first few minutes (?) of guild wars week. Result: Text appears twice: “The next Guild Wars… --- ## [\[Reported\] Glory desync after purchasing guild war sentinels](https://community.gemsofwar.com/t/reported-glory-desync-after-purchasing-guild-war-sentinels/80913)
**Author:** [@jruderman](https://community.gemsofwar.com/u/jruderman)\ **Replies:** 0\ **Last updated:** [August 14, 2023, 8:54am UTC](https://community.gemsofwar.com/t/reported-glory-desync-after-purchasing-guild-war-sentinels/80913 "2023-08-14T08:54:28Z")
Device: iPhone 12 mini Video: Steps: Ensure you have no glory keys Ensure you have at least 1000 glory but less than 1600 Go to Guild \> Guild Wars \> Sentinels Purchase max sentinels Go to Chests \> Glory… --- ## [\[Reported\] Guild wars defense: trying to scroll also drags troops](https://community.gemsofwar.com/t/reported-guild-wars-defense-trying-to-scroll-also-drags-troops/80914)
**Author:** [@jruderman](https://community.gemsofwar.com/u/jruderman)\ **Replies:** 0\ **Last updated:** [August 14, 2023, 9:34am UTC](https://community.gemsofwar.com/t/reported-guild-wars-defense-trying-to-scroll-also-drags-troops/80914 "2023-08-14T09:34:21Z")
Device: iPhone 12 mini Screenshot: Steps: Early in guild wars week, go to Guild \> Guild Wars \> Defense Place a finger within the large scrollbox (and more specifically within a troop tile) Move finger left Expec… --- ## [\[Reported\] Can't click on mobile achievements anymore](https://community.gemsofwar.com/t/reported-cant-click-on-mobile-achievements-anymore/75551)
**Author:** [@ANGI](https://community.gemsofwar.com/u/ANGI)\ **Replies:** 15\ **Last updated:** [August 17, 2023, 3:17am UTC](https://community.gemsofwar.com/t/reported-cant-click-on-mobile-achievements-anymore/75551 "2023-08-17T03:17:49Z")
Platform, device version and operating system: mobile/android Screenshot or image: What you were expecting to happen, and what actually happened: I am not able to click on mobile achievements anymore, cause the ex… --- ## [\[Fixed\] Non-working help button for troop screenshot settings](https://community.gemsofwar.com/t/fixed-non-working-help-button-for-troop-screenshot-settings/80940)
**Author:** [@jruderman](https://community.gemsofwar.com/u/jruderman)\ **Replies:** 1\ **Last updated:** [August 17, 2023, 3:09am UTC](https://community.gemsofwar.com/t/fixed-non-working-help-button-for-troop-screenshot-settings/80940 "2023-08-17T03:09:28Z")
Device: iPhone 12 mini Screenshots: Steps: Open the troops screen Select a troop Tap “more upgrades” Tap the gear in the bottom left At the top of the “screenshot settings” panel, tap the question mark button … --- ## [\[Reported\] Mythic Death is missing a word on his final trait in the trait upgrade screen](https://community.gemsofwar.com/t/reported-mythic-death-is-missing-a-word-on-his-final-trait-in-the-trait-upgrade-screen/79979)
**Author:** [@Etaqua](https://community.gemsofwar.com/u/Etaqua)\ **Replies:** 3\ **Last updated:** [August 17, 2023, 12:24am UTC](https://community.gemsofwar.com/t/reported-mythic-death-is-missing-a-word-on-his-final-trait-in-the-trait-upgrade-screen/79979 "2023-08-17T00:24:49Z")
Platform, device version and operating system: Android, Samsung Fold4 Screenshot or image: What you were expecting to happen, and what actually happened: When upgrading Death’s traits, the final trait “Aspect of D… [Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=40) [Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=42)