# Bug Reports

**URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=39

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 40

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## [\[Reported\] Troop not marked as able to ascend](https://community.gemsofwar.com/t/reported-troop-not-marked-as-able-to-ascend/81485)

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**Author:** [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\
**Replies:** 3\
**Last updated:** [September 21, 2023, 7:29am UTC](https://community.gemsofwar.com/t/reported-troop-not-marked-as-able-to-ascend/81485 "2023-09-21T07:29:28Z")

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Windows/Steam version I do not know, if it is a result of the 7-1-5 update or has been there before, and neither do I know, if it is exclusive to this one troop, but in the troop screen, my Treekin is missing the blue “…

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## [\[Fixed\] Can not open GoW, Game Crashes](https://community.gemsofwar.com/t/fixed-can-not-open-gow-game-crashes/81461)

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**Author:** [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)\
**Replies:** 5\
**Last updated:** [September 20, 2023, 2:07am UTC](https://community.gemsofwar.com/t/fixed-can-not-open-gow-game-crashes/81461 "2023-09-20T02:07:29Z")

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Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: Expecting the game open without crashing. How often does this happen? When di…

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## [\[Reported\] “More upgrades” still has green plus immediately after fully training a troop](https://community.gemsofwar.com/t/reported-more-upgrades-still-has-green-plus-immediately-after-fully-training-a-troop/81471)

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**Author:** [@jruderman](https://community.gemsofwar.com/u/jruderman)\
**Replies:** 1\
**Last updated:** [September 20, 2023, 1:46am UTC](https://community.gemsofwar.com/t/reported-more-upgrades-still-has-green-plus-immediately-after-fully-training-a-troop/81471 "2023-09-20T01:46:09Z")

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Device: iPhone 12 mini Video: Background A green plus normally indicates that the player has enough traitstones to unlock a troop’s trait Steps: Tap a troop eligible for trait upgrades Tap “more up…

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## [After fighting and beating a boss or playing a battle in Underspire it is not acknowledging the win](https://community.gemsofwar.com/t/after-fighting-and-beating-a-boss-or-playing-a-battle-in-underspire-it-is-not-acknowledging-the-win/81481)

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**Author:** [@Mummy75](https://community.gemsofwar.com/u/Mummy75)\
**Replies:** 0\
**Last updated:** [September 20, 2023, 12:54am UTC](https://community.gemsofwar.com/t/after-fighting-and-beating-a-boss-or-playing-a-battle-in-underspire-it-is-not-acknowledging-the-win/81481 "2023-09-20T00:54:15Z")

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Platform, device version and operating system: Android Google Pixel 3 Screenshot or image: What you were expecting to happen, and what actually happened: I reached the second boss room. Firstly I bought a set of lant…

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## [No scheduled Legends Reborn event for Adana](https://community.gemsofwar.com/t/no-scheduled-legends-reborn-event-for-adana/81469)

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**Author:** [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\
**Replies:** 0\
**Last updated:** [September 19, 2023, 2:15pm UTC](https://community.gemsofwar.com/t/no-scheduled-legends-reborn-event-for-adana/81469 "2023-09-19T14:15:21Z")

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Nintendo Switch Screenshot or Image (There is currently no legends reborn event active) What you were expecting to happen, and what actually happened: I was expecting to have the adana legends reborn event scheduled …

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## [Wand of Stars should make random choices on auto-battle](https://community.gemsofwar.com/t/wand-of-stars-should-make-random-choices-on-auto-battle/81320)

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**Author:** [@Buchas](https://community.gemsofwar.com/u/Buchas)\
**Replies:** 10\
**Last updated:** [September 18, 2023, 7:27am UTC](https://community.gemsofwar.com/t/wand-of-stars-should-make-random-choices-on-auto-battle/81320 "2023-09-18T07:27:52Z")

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Platform, device version and operating system: Steam, PC, Windows 10 Screenshot or image: none What you were expecting to happen, and what actually happened: \_I have created a team with Wand of Stars weapon and observ…

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## [Guild Wars Defense Team Changes Not Saved](https://community.gemsofwar.com/t/guild-wars-defense-team-changes-not-saved/81445)

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**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Replies:** 2\
**Last updated:** [September 17, 2023, 6:38pm UTC](https://community.gemsofwar.com/t/guild-wars-defense-team-changes-not-saved/81445 "2023-09-17T18:38:47Z")

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Platform, device version and operating system: Android, Samsung Galaxy S22 Screenshot or image: What you were expecting to happen, and what actually happened: This week when I set my defense teams, I set my green offe…

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## [Underspire started in middle of map](https://community.gemsofwar.com/t/underspire-started-in-middle-of-map/81400)

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**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Replies:** 3\
**Last updated:** [September 15, 2023, 8:16am UTC](https://community.gemsofwar.com/t/underspire-started-in-middle-of-map/81400 "2023-09-15T08:16:46Z")

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Platform, device version and operating system: Xbox Screenshot or image: What you were expecting to happen, and what actually happened: Underspire run started in the middle of the map on Moday, opponent teams were…

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## [\[Reported\] Dark Tower of Doom gave Ice Forge Scrolls?](https://community.gemsofwar.com/t/reported-dark-tower-of-doom-gave-ice-forge-scrolls/81385)

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**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\
**Replies:** 18\
**Last updated:** [September 15, 2023, 7:02am UTC](https://community.gemsofwar.com/t/reported-dark-tower-of-doom-gave-ice-forge-scrolls/81385 "2023-09-15T07:02:10Z")

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Not sure if this a bug or not but why did the Tower of Doom Headstart give 7 Ice Forge Scrolls when this is a Dark Forge event?

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## [\[Investigating\] Luther showing as new](https://community.gemsofwar.com/t/investigating-luther-showing-as-new/81416)

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**Author:** [@Pialpha1](https://community.gemsofwar.com/u/Pialpha1)\
**Replies:** 1\
**Last updated:** [September 15, 2023, 12:47am UTC](https://community.gemsofwar.com/t/investigating-luther-showing-as-new/81416 "2023-09-15T00:47:27Z")

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Platform, device version and operating system: Nintendo switch Screenshot or image: What you were expecting to happen, and what actually happened: It not to show that ive unlocked Luther for the first time, for…

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## [\[Not a bug\] Underspire map reset where is the promised compensation?](https://community.gemsofwar.com/t/not-a-bug-underspire-map-reset-where-is-the-promised-compensation/81371)

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**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\
**Replies:** 20\
**Last updated:** [September 14, 2023, 2:52pm UTC](https://community.gemsofwar.com/t/not-a-bug-underspire-map-reset-where-is-the-promised-compensation/81371 "2023-09-14T14:52:53Z")

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Platform, device version and operating system: PC Screenshot or image: What you were expecting to happen, and what actually happened: We were promised compensation for this. I received nothing. I spent gems and …

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## [\[Reported\]Duplicate unit names "Seehexe"](https://community.gemsofwar.com/t/reported-duplicate-unit-names-seehexe/81395)

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**Author:** [@devnull](https://community.gemsofwar.com/u/devnull)\
**Replies:** 12\
**Last updated:** [September 14, 2023, 1:41pm UTC](https://community.gemsofwar.com/t/reported-duplicate-unit-names-seehexe/81395 "2023-09-14T13:41:00Z")

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Android please do not use duplicate names. it already happend with “Band der Verdammnis” weapon as well

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## [\[Not a bug\] Underachieving spell](https://community.gemsofwar.com/t/not-a-bug-underachieving-spell/81412)

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**Author:** [@redmist](https://community.gemsofwar.com/u/redmist)\
**Replies:** 7\
**Last updated:** [September 14, 2023, 12:09pm UTC](https://community.gemsofwar.com/t/not-a-bug-underachieving-spell/81412 "2023-09-14T12:09:17Z")

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Platform, device version and operating system: Steam/Mobile/Console Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to destroy 65 gems. Pretty sure this was not …

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## [\[Reported/Updated\] Adventure Path Daily Task (Glory)](https://community.gemsofwar.com/t/reported-updated-adventure-path-daily-task-glory/81361)

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**Author:** [@Tatz](https://community.gemsofwar.com/u/Tatz)\
**Replies:** 7\
**Last updated:** [September 12, 2023, 4:27am UTC](https://community.gemsofwar.com/t/reported-updated-adventure-path-daily-task-glory/81361 "2023-09-12T04:27:59Z")

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ALL PLATFORMS Before and after the battle it’s at 0 glory earned. As seen here, I did in fact earn 2 glory from the first battle in a delve room. What you were expecting to happen, and what actually happened: T…

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## [\[Resolved?\] Bug report](https://community.gemsofwar.com/t/resolved-bug-report/81375)

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**Author:** [@chocardyf1](https://community.gemsofwar.com/u/chocardyf1)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 1:05am UTC](https://community.gemsofwar.com/t/resolved-bug-report/81375 "2023-09-12T01:05:33Z")

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Platform, device version and operating system: Screenshot or image: What you were expecting to happen, and what actually happened: What you were expecting to happen, and what actually happened: Proceed to reward sc…

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## [Game crashes since 7.1 update](https://community.gemsofwar.com/t/game-crashes-since-7-1-update/81388)

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**Author:** [@Grimm](https://community.gemsofwar.com/u/Grimm)\
**Replies:** 0\
**Last updated:** [September 11, 2023, 4:00pm UTC](https://community.gemsofwar.com/t/game-crashes-since-7-1-update/81388 "2023-09-11T16:00:56Z")

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Platform, device version and operating system: Samsung Tablet Android 7.1.1 Screenshot or image: None What you were expecting to happen, and what actually happened: I was expecting the ability to play the game. Wha…

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## [\[Not a bug\] Mythstone Bonus disappeared after 7.1 Update](https://community.gemsofwar.com/t/not-a-bug-mythstone-bonus-disappeared-after-7-1-update/81365)

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**Author:** [@Theoden](https://community.gemsofwar.com/u/Theoden)\
**Replies:** 4\
**Last updated:** [September 11, 2023, 9:00am UTC](https://community.gemsofwar.com/t/not-a-bug-mythstone-bonus-disappeared-after-7-1-update/81365 "2023-09-11T09:00:31Z")

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Platform, device version and operating system: Xbox Series X What you were expecting to happen, and what actually happened: Normally, there are 4 kingdoms with an orange icon, indicating that the explore mini-boss in …

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## [\[Reported\] Server error cliffy-](https://community.gemsofwar.com/t/reported-server-error-cliffy/81260)

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**Author:** [@nuth38573](https://community.gemsofwar.com/u/nuth38573)\
**Replies:** 21\
**Last updated:** [September 11, 2023, 7:57am UTC](https://community.gemsofwar.com/t/reported-server-error-cliffy/81260 "2023-09-11T07:57:55Z")

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Steam Win 10 INVITE CODE NUNUTHZ6\_X6A4 What you were expecting to happen, and what actually happened: The error message is: Server Error: CLIFFY-… How often does this happen? When did it begin happening? Every ti…

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## [Path Finder Xbox Achievement](https://community.gemsofwar.com/t/path-finder-xbox-achievement/81344)

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**Author:** [@Sliktor](https://community.gemsofwar.com/u/Sliktor)\
**Replies:** 1\
**Last updated:** [September 10, 2023, 8:27pm UTC](https://community.gemsofwar.com/t/path-finder-xbox-achievement/81344 "2023-09-10T20:27:47Z")

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Platform, device version and operating system: Xbox Series X and Xbox Series S Screenshot or image: What you were expecting to happen, and what actually happened: Xbox platform achievement “Path Finder” did not un…

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## [7.1: Burning gem animation too slow and prevents casting spells](https://community.gemsofwar.com/t/7-1-burning-gem-animation-too-slow-and-prevents-casting-spells/81360)

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**Author:** [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\
**Replies:** 4\
**Last updated:** [September 10, 2023, 6:06pm UTC](https://community.gemsofwar.com/t/7-1-burning-gem-animation-too-slow-and-prevents-casting-spells/81360 "2023-09-10T18:06:23Z")

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Platform, device version and operating system: iOS What you were expecting to happen, and what actually happened: I play on 4x speed. When I match burning gems, they very quickly shoot over to the enemy troops. Wheh t…

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## [Wand of stars - cleanse and dispel work only sporadically](https://community.gemsofwar.com/t/wand-of-stars-cleanse-and-dispel-work-only-sporadically/81340)

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**Author:** [@XenaDeja](https://community.gemsofwar.com/u/XenaDeja)\
**Replies:** 9\
**Last updated:** [September 9, 2023, 2:48pm UTC](https://community.gemsofwar.com/t/wand-of-stars-cleanse-and-dispel-work-only-sporadically/81340 "2023-09-09T14:48:47Z")

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Android mobile, team members confirm problem, so not a platform or device issue What you were expecting to happen, and what actually happened: The Wand Of Stars spell clearly states that the whole team will be cleansed…

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## [Either bugged or disrespectful to end gamers](https://community.gemsofwar.com/t/either-bugged-or-disrespectful-to-end-gamers/81217)

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**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\
**Replies:** 15\
**Last updated:** [September 8, 2023, 9:17pm UTC](https://community.gemsofwar.com/t/either-bugged-or-disrespectful-to-end-gamers/81217 "2023-09-08T21:17:58Z")

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I did not receive any retrogradeded rewards for level 1-1500. Only for the past 200 or so levels.

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## [Mana Orb Glowing, No Enchant](https://community.gemsofwar.com/t/mana-orb-glowing-no-enchant/81307)

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**Author:** [@DAeron](https://community.gemsofwar.com/u/DAeron)\
**Replies:** 5\
**Last updated:** [September 8, 2023, 6:15pm UTC](https://community.gemsofwar.com/t/mana-orb-glowing-no-enchant/81307 "2023-09-08T18:15:46Z")

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Platform, device version and operating system: Android 13 Screenshot or image: What you were expecting to happen, and what actually happened: The glowing mana orb is a condition of the Enchant status. It is appe…

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## [\[Known issue/Reported\] Hard Taskmaster - PS4 trophy requirement was not updated and it is now impossible to get](https://community.gemsofwar.com/t/known-issue-reported-hard-taskmaster-ps4-trophy-requirement-was-not-updated-and-it-is-now-impossible-to-get/81295)

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**Author:** [@Loathar](https://community.gemsofwar.com/u/Loathar)\
**Replies:** 3\
**Last updated:** [September 8, 2023, 6:08pm UTC](https://community.gemsofwar.com/t/known-issue-reported-hard-taskmaster-ps4-trophy-requirement-was-not-updated-and-it-is-now-impossible-to-get/81295 "2023-09-08T18:08:56Z")

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PlayStation 4 I expected the trophy requirement to be updated to 30 campaign tasks since reaching 100 campaign tasks became impossible after a patch capped the campaign tasks to 30. According to the Discord, this wa…

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## [\[Reported\] Underspire map reset](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227)

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**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Replies:** 136\
**Last updated:** [September 8, 2023, 4:04pm UTC](https://community.gemsofwar.com/t/reported-underspire-map-reset/81227 "2023-09-08T16:04:45Z")

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Platform, device version and operating system: PC/Mobile What you were expecting to happen, and what actually happened: Underspire map just went back to zero with daily reset. Unfortunately, spent torches/lanterns did…

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## [Visual bug on selection of enemies](https://community.gemsofwar.com/t/visual-bug-on-selection-of-enemies/81336)

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**Author:** [@allthatisjosh](https://community.gemsofwar.com/u/allthatisjosh)\
**Replies:** 0\
**Last updated:** [September 8, 2023, 3:24pm UTC](https://community.gemsofwar.com/t/visual-bug-on-selection-of-enemies/81336 "2023-09-08T15:24:13Z")

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Platform, device version and operating system: Xbox Screenshot or image: What you were expecting to happen, and what actually happened: the frame around the card is backwards when selecting a target enemy How often…

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## [Epic Trials don't show up](https://community.gemsofwar.com/t/epic-trials-dont-show-up/81330)

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**Author:** [@Fizziepop](https://community.gemsofwar.com/u/Fizziepop)\
**Replies:** 1\
**Last updated:** [September 8, 2023, 11:01am UTC](https://community.gemsofwar.com/t/epic-trials-dont-show-up/81330 "2023-09-08T11:01:06Z")

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Platform, device version and operating system: Windows 11 PC Screenshot or image: What you were expecting to happen, and what actually happened: I open the games menu and click the Epic Trials button. It takes me b…

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## [Cliffy error while playing](https://community.gemsofwar.com/t/cliffy-error-while-playing/81311)

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**Author:** [@Spwar](https://community.gemsofwar.com/u/Spwar)\
**Replies:** 1\
**Last updated:** [September 7, 2023, 10:19pm UTC](https://community.gemsofwar.com/t/cliffy-error-while-playing/81311 "2023-09-07T22:19:16Z")

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Platform, device version and operating system: any platform Screenshot or image: \*cant finish any match in the game\_ How often does this happen? When did it begin happening?\_it began today Steps to make it happen …

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## [CLIFFY error](https://community.gemsofwar.com/t/cliffy-error/81303)

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**Author:** [@Sulli](https://community.gemsofwar.com/u/Sulli)\
**Replies:** 2\
**Last updated:** [September 7, 2023, 10:19pm UTC](https://community.gemsofwar.com/t/cliffy-error/81303 "2023-09-07T22:19:08Z")

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Platform, device version and operating system: Xbox series X Screenshot or image: What you were expecting to happen, and what actually happened: Proceed to reward screen How often does this happen? When did it beg…

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## [Bug Report- server error: CLIFFY-Z554PF162S](https://community.gemsofwar.com/t/bug-report-server-error-cliffy-z554pf162s/81322)

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**Author:** [@BasergorKragdob](https://community.gemsofwar.com/u/BasergorKragdob)\
**Replies:** 2\
**Last updated:** [September 7, 2023, 10:18pm UTC](https://community.gemsofwar.com/t/bug-report-server-error-cliffy-z554pf162s/81322 "2023-09-07T22:18:06Z")

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Platform, device version and operating system: Redmi note 9T , version 7.1.0r.52263 , android 11. Screenshot or image: server error: CLIFFY-Z554PF162S What you were expecting to happen, and what actually happened: w…

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