# Bug Reports **URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=37 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 38 --- ## [Missing troops](https://community.gemsofwar.com/t/missing-troops/81912)
**Author:** [@Beverly1950](https://community.gemsofwar.com/u/Beverly1950)\ **Replies:** 0\ **Last updated:** [October 25, 2023, 12:50am UTC](https://community.gemsofwar.com/t/missing-troops/81912 "2023-10-25T00:50:32Z")
Platform, device version and operating system: PC, Windows, Steam Screenshot or image: What you were expecting to happen, and what actually happened: This happened after the 7.2 update on Steam. I didn’t have 2 mythi… --- ## [\[Contact Support\] The 20 siglis in the boss event are missing. There should be 20 in the value pack (9.99€ pack last week)](https://community.gemsofwar.com/t/contact-support-the-20-siglis-in-the-boss-event-are-missing-there-should-be-20-in-the-value-pack-9-99-pack-last-week/81893)
**Author:** [@Der\_Alb](https://community.gemsofwar.com/u/Der_Alb)\ **Replies:** 1\ **Last updated:** [October 23, 2023, 9:22pm UTC](https://community.gemsofwar.com/t/contact-support-the-20-siglis-in-the-boss-event-are-missing-there-should-be-20-in-the-value-pack-9-99-pack-last-week/81893 "2023-10-23T21:22:53Z")
Die 20 Siegel aus dem Vorteilspacket für den Räuberboss fehlen. Xbox one --- ## [\[Reported\] Wrong weapon in Underspire](https://community.gemsofwar.com/t/reported-wrong-weapon-in-underspire/81085)
**Author:** [@Julli-of-North](https://community.gemsofwar.com/u/Julli-of-North)\ **Replies:** 17\ **Last updated:** [October 23, 2023, 5:53am UTC](https://community.gemsofwar.com/t/reported-wrong-weapon-in-underspire/81085 "2023-10-23T05:53:16Z")
Copied wrong team code from guildie. The other troops didnt transfer but the weapon stayed. --- ## [Loading screen after each battle and unknown error](https://community.gemsofwar.com/t/loading-screen-after-each-battle-and-unknown-error/81863)
**Author:** [@gow](https://community.gemsofwar.com/u/gow)\ **Replies:** 9\ **Last updated:** [October 23, 2023, 4:20am UTC](https://community.gemsofwar.com/t/loading-screen-after-each-battle-and-unknown-error/81863 "2023-10-23T04:20:08Z")
Platform, device version and operating system: Android 13 mobile Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to see the rewards screen after the battle bu… --- ## [Deep delve gnome bug](https://community.gemsofwar.com/t/deep-delve-gnome-bug/81859)
**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Replies:** 9\ **Last updated:** [October 21, 2023, 11:51am UTC](https://community.gemsofwar.com/t/deep-delve-gnome-bug/81859 "2023-10-21T11:51:11Z")
Platform, device version and operating system: PC/mobile (but likely applies to all platforms) Screenshot or image: Not necessary, description says it all. What you were expecting to happen, and what actually happened: … --- ## [This week bonus is off](https://community.gemsofwar.com/t/this-week-bonus-is-off/81850)
**Author:** [@DracoL1ch](https://community.gemsofwar.com/u/DracoL1ch)\ **Replies:** 3\ **Last updated:** [October 20, 2023, 4:22pm UTC](https://community.gemsofwar.com/t/this-week-bonus-is-off/81850 "2023-10-20T16:22:59Z")
Platform, device version and operating system: any This week is mist of scales, and bonuses apply to ELEMENTALS for whatever reason, while It’s obviously should have been Naga week --- ## [Cannot login to the game with error: 5320368524](https://community.gemsofwar.com/t/cannot-login-to-the-game-with-error-5320368524/81827)
**Author:** [@Cronus](https://community.gemsofwar.com/u/Cronus)\ **Replies:** 2\ **Last updated:** [October 19, 2023, 10:38pm UTC](https://community.gemsofwar.com/t/cannot-login-to-the-game-with-error-5320368524/81827 "2023-10-19T22:38:29Z")
Dear Support Team, I’m reaching out to express a significant issue I’ve been encountering, which is preventing me from accessing and enjoying the game. Despite my numerous attempts, the game is consistently failing to l… --- ## [Stage 10 rewards should remain in Stage 10](https://community.gemsofwar.com/t/stage-10-rewards-should-remain-in-stage-10/81822)
**Author:** [@AmazonJax](https://community.gemsofwar.com/u/AmazonJax)\ **Replies:** 1\ **Last updated:** [October 19, 2023, 3:07pm UTC](https://community.gemsofwar.com/t/stage-10-rewards-should-remain-in-stage-10/81822 "2023-10-19T15:07:27Z")
One big reward for lesser guild was stage 10, which gave us 3 celestials. This of course was when there were 12 stages in guild events. Now the end is stage 16, so they moved the Celestials to 13, which mathematically m… --- ## [\[Reported\] Merchant/angel being skipped after delve fights](https://community.gemsofwar.com/t/reported-merchant-angel-being-skipped-after-delve-fights/81487)
**Author:** [@DU54](https://community.gemsofwar.com/u/DU54)\ **Replies:** 5\ **Last updated:** [October 18, 2023, 11:47pm UTC](https://community.gemsofwar.com/t/reported-merchant-angel-being-skipped-after-delve-fights/81487 "2023-10-18T23:47:50Z")
Platform, device version and operating system: PC, win10 Screenshot or image: too fast to take screenshot What you were expecting to happen, and what actually happened: after finish delve fight and loading the resul… --- ## [\[Reported\] Epic trials tile in Games is not working](https://community.gemsofwar.com/t/reported-epic-trials-tile-in-games-is-not-working/80514)
**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Replies:** 21\ **Last updated:** [October 16, 2023, 6:55am UTC](https://community.gemsofwar.com/t/reported-epic-trials-tile-in-games-is-not-working/80514 "2023-10-16T06:55:50Z")
Steam/Android: Screenshot or image: see description What you were expecting to happen, and what actually happened: There’s a new tile in Games menu reading “Epic Trial”. Clicking it does nothing - it takes us to the m… --- ## [\[Reported\] The Hanged Man picture in game is not centered](https://community.gemsofwar.com/t/reported-the-hanged-man-picture-in-game-is-not-centered/81763)
**Author:** [@HounganAtLarge](https://community.gemsofwar.com/u/HounganAtLarge)\ **Replies:** 5\ **Last updated:** [October 16, 2023, 3:27am UTC](https://community.gemsofwar.com/t/reported-the-hanged-man-picture-in-game-is-not-centered/81763 "2023-10-16T03:27:47Z")
Steam/Windows. --- ## [\[Not a bug\] Daily task rewards counted wrong in messages](https://community.gemsofwar.com/t/not-a-bug-daily-task-rewards-counted-wrong-in-messages/81748)
**Author:** [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Replies:** 4\ **Last updated:** [October 16, 2023, 1:11am UTC](https://community.gemsofwar.com/t/not-a-bug-daily-task-rewards-counted-wrong-in-messages/81748 "2023-10-16T01:11:12Z")
Platform, device version and operating system: Steam and Android. Screenshot or image: What you were expecting to happen, and what actually happened: It shows that I have “x3” XP rewards after a single day, despit… --- ## [Wrong Guild War Score (Not a bug, Find out why and reason: Duplicate Defensive Setup)](https://community.gemsofwar.com/t/wrong-guild-war-score-not-a-bug-find-out-why-and-reason-duplicate-defensive-setup/81764)
**Author:** [@WhoDat](https://community.gemsofwar.com/u/WhoDat)\ **Replies:** 5\ **Last updated:** [October 15, 2023, 4:36pm UTC](https://community.gemsofwar.com/t/wrong-guild-war-score-not-a-bug-find-out-why-and-reason-duplicate-defensive-setup/81764 "2023-10-15T16:36:52Z")
Platform, device version and operating system: I Phone 6 Screenshot or image: What you were expecting to happen, and what actually happened: Wrong Guild Wars Score. How often does this happen? When did it begin… --- ## [GW still bugged](https://community.gemsofwar.com/t/gw-still-bugged/81747)
**Author:** [@xolid99](https://community.gemsofwar.com/u/xolid99)\ **Replies:** 0\ **Last updated:** [October 13, 2023, 1:47am UTC](https://community.gemsofwar.com/t/gw-still-bugged/81747 "2023-10-13T01:47:49Z")
Platform, device version and operating system: PC Mobile How often does this happen? When did it begin happening? Steps to make it happen again So not content with losing first place in B1 last year to bugged scoring… --- ## [Wrong Guild in XBOX GW Bracket 1](https://community.gemsofwar.com/t/wrong-guild-in-xbox-gw-bracket-1/81708)
**Author:** [@Cava90](https://community.gemsofwar.com/u/Cava90)\ **Replies:** 8\ **Last updated:** [October 12, 2023, 10:16am UTC](https://community.gemsofwar.com/t/wrong-guild-in-xbox-gw-bracket-1/81708 "2023-10-12T10:16:36Z")
Platform, device version and operating system: XBOX Screenshot or image: What you were expecting to happen, and what actually happened: At reset the 12th guild (SKULLS ESPORTS) was supposed to move up in Brack… --- ## [\[Reported\] Graphical artifacting in Underspire Minimap (Switch)](https://community.gemsofwar.com/t/reported-graphical-artifacting-in-underspire-minimap-switch/81674)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 3\ **Last updated:** [October 11, 2023, 11:10pm UTC](https://community.gemsofwar.com/t/reported-graphical-artifacting-in-underspire-minimap-switch/81674 "2023-10-11T23:10:18Z")
Noticed with Switch 7.1, but may affect all platforms to a certain degree (and may be resolution-dependent - Switch uses 1280x720 for handheld mode): It would seem that whatever asset is used for the map cursor could… --- ## [\[Reported\] Endless intro loop bug cant actually start the game](https://community.gemsofwar.com/t/reported-endless-intro-loop-bug-cant-actually-start-the-game/81696)
**Author:** [@Lukeisdead](https://community.gemsofwar.com/u/Lukeisdead)\ **Replies:** 2\ **Last updated:** [October 11, 2023, 7:24pm UTC](https://community.gemsofwar.com/t/reported-endless-intro-loop-bug-cant-actually-start-the-game/81696 "2023-10-11T19:24:30Z")
PS4 Defeated the 3 intro characters photod and then i got sent to the select character & name part. Did that and when you lress continue it returns you back to the screen on the photo and its an endless loop. I have … --- ## [\[Reported\] The hard taskmaster trophy has been broken since April](https://community.gemsofwar.com/t/reported-the-hard-taskmaster-trophy-has-been-broken-since-april/81728)
**Author:** [@nzsv](https://community.gemsofwar.com/u/nzsv)\ **Replies:** 1\ **Last updated:** [October 10, 2023, 11:24pm UTC](https://community.gemsofwar.com/t/reported-the-hard-taskmaster-trophy-has-been-broken-since-april/81728 "2023-10-10T23:24:37Z")
The hard taskmaster trophy has been broken since April. There are no more 100 tasks in the company. It has been measured and now you can complete a maximum of 30 tasks. You add new trophies, but you can’t fix the old one… --- ## [Wrong score in Guild Wars](https://community.gemsofwar.com/t/wrong-score-in-guild-wars/81408)
**Author:** [@pkflash](https://community.gemsofwar.com/u/pkflash)\ **Replies:** 6\ **Last updated:** [October 10, 2023, 2:44pm UTC](https://community.gemsofwar.com/t/wrong-score-in-guild-wars/81408 "2023-10-10T14:44:19Z")
Platform: Android 7,226 Pt… This is the result of a 5/0 with color of the day and unduplicated defenses. I post for a player of my guild but we were together when it happened We noticed a strange thing, but no scr… --- ## [\[Reported\] Hint does not apply to the Epic Trial Team](https://community.gemsofwar.com/t/reported-hint-does-not-apply-to-the-epic-trial-team/81709)
**Author:** [@DAeron](https://community.gemsofwar.com/u/DAeron)\ **Replies:** 6\ **Last updated:** [October 10, 2023, 12:57am UTC](https://community.gemsofwar.com/t/reported-hint-does-not-apply-to-the-epic-trial-team/81709 "2023-10-10T00:57:08Z")
Platform, device version and operating system: All Platforms except Switch Screenshot or image: What you were expecting to happen, and what actually happened: I expected the Hint to apply to the team provided for … --- ## [\[Reported\] Sapphire Giant trait bug](https://community.gemsofwar.com/t/reported-sapphire-giant-trait-bug/80098)
**Author:** [@rulesDirector](https://community.gemsofwar.com/u/rulesDirector)\ **Replies:** 7\ **Last updated:** [October 9, 2023, 11:59pm UTC](https://community.gemsofwar.com/t/reported-sapphire-giant-trait-bug/80098 "2023-10-09T23:59:38Z")
Platform, device version and operating system: Switch Screenshot or image: What you were expecting to happen, and what actually happened: Sapphire Giant’s 3rd trait: Sapphire Shard Create a Blue Giant Gem when… --- ## [\[Contact Support\] Head Start Offer Broken](https://community.gemsofwar.com/t/contact-support-head-start-offer-broken/81710)
**Author:** [@13Z50P](https://community.gemsofwar.com/u/13Z50P)\ **Replies:** 1\ **Last updated:** [October 9, 2023, 10:57pm UTC](https://community.gemsofwar.com/t/contact-support-head-start-offer-broken/81710 "2023-10-09T22:57:04Z")
Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: Head start offer for Invasion gave Raid Boss head start instead. How often do… --- ## [Token totals issue](https://community.gemsofwar.com/t/token-totals-issue/81667)
**Author:** [@JHM](https://community.gemsofwar.com/u/JHM)\ **Replies:** 20\ **Last updated:** [October 9, 2023, 4:20am UTC](https://community.gemsofwar.com/t/token-totals-issue/81667 "2023-10-09T04:20:38Z")
Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: Having completed an explore run, I got 2 tokens which were displayed as “New!… --- ## [\[Solved by Kafka\] World Event Points deleted!](https://community.gemsofwar.com/t/solved-by-kafka-world-event-points-deleted/81701)
**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\ **Replies:** 9\ **Last updated:** [October 9, 2023, 3:17am UTC](https://community.gemsofwar.com/t/solved-by-kafka-world-event-points-deleted/81701 "2023-10-09T03:17:27Z")
Platform, device version and operating system: OS, Windows 7, Windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: Yesterday I saw my guildmate had a score of 523. Today I… --- ## [Underspire: Wrong Rubi](https://community.gemsofwar.com/t/underspire-wrong-rubi/81693)
**Author:** [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\ **Replies:** 14\ **Last updated:** [October 8, 2023, 8:40pm UTC](https://community.gemsofwar.com/t/underspire-wrong-rubi/81693 "2023-10-08T20:40:02Z")
Windows/Steam The minibosses in Underspire are the following: Garnetaerlin Emeraldrin Sapphirax Amethialas Topasarth and… Yeah, that one. Sorry, that I did not capture the map screen, but I only n… --- ## [Underspire: The Return of the Endless Corridor](https://community.gemsofwar.com/t/underspire-the-return-of-the-endless-corridor/81513)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 29\ **Last updated:** [October 7, 2023, 11:12pm UTC](https://community.gemsofwar.com/t/underspire-the-return-of-the-endless-corridor/81513 "2023-10-07T23:12:58Z")
Platform, device version and operating system: PC/Mobile Screenshot or image: What you were expecting to happen, and what actually happened: Several weeks ago we were told that endless corridors should no longer s… --- ## [\[Reported\] Shiny token also upgrade enemy side](https://community.gemsofwar.com/t/reported-shiny-token-also-upgrade-enemy-side/81655)
**Author:** [@DU54](https://community.gemsofwar.com/u/DU54)\ **Replies:** 11\ **Last updated:** [October 6, 2023, 4:30pm UTC](https://community.gemsofwar.com/t/reported-shiny-token-also-upgrade-enemy-side/81655 "2023-10-06T16:30:37Z")
as you can see , sir ailuin also got my lv2 shiny on enamy side. i have checked other lv1 shiny troops. it also happens to them. but obviously, the lv2 shiny is shared from my inventory. Dev, please remove all their s… --- ## [\[Reported\] Gem-count box for Apothecary includes doomskulls](https://community.gemsofwar.com/t/reported-gem-count-box-for-apothecary-includes-doomskulls/81615)
**Author:** [@jruderman](https://community.gemsofwar.com/u/jruderman)\ **Replies:** 8\ **Last updated:** [October 6, 2023, 3:56am UTC](https://community.gemsofwar.com/t/reported-gem-count-box-for-apothecary-includes-doomskulls/81615 "2023-10-06T03:56:04Z")
Device: iPhone 12 mini Screenshot: Background: Apothecary’s spell converts all gems of a chosen (non-brown) color to brown. Skulls are not selectable: Steps: Bring Apothecary into a battle Tap to preview th… --- ## [\[Investigating\] Shiny keys troops missing in game!](https://community.gemsofwar.com/t/investigating-shiny-keys-troops-missing-in-game/81656)
**Author:** [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\ **Replies:** 7\ **Last updated:** [October 5, 2023, 12:08pm UTC](https://community.gemsofwar.com/t/investigating-shiny-keys-troops-missing-in-game/81656 "2023-10-05T12:08:17Z")
If you did not upgrade your troops using the keys to at least level 5 then they are missing from the game right now! So don’t open your keys until they have this huge bug fixed. If you check your inventory and see wha… --- ## [\[Reported\] Armor appereancce page is messed up](https://community.gemsofwar.com/t/reported-armor-appereancce-page-is-messed-up/81650)
**Author:** [@Tibo](https://community.gemsofwar.com/u/Tibo)\ **Replies:** 1\ **Last updated:** [October 5, 2023, 1:46am UTC](https://community.gemsofwar.com/t/reported-armor-appereancce-page-is-messed-up/81650 "2023-10-05T01:46:44Z")
Platform, device version and operating system: Android 11 Screenshot or image: \*\*What you were expecting to happen, and what actually happened: See the helmets for each armor [Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=36) [Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=38)