# Bug Reports **URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=36 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 37 --- ## [Bounty & pet rescue events missing from events on the left](https://community.gemsofwar.com/t/bounty-pet-rescue-events-missing-from-events-on-the-left/82112)
**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Replies:** 0\ **Last updated:** [November 3, 2023, 7:59am UTC](https://community.gemsofwar.com/t/bounty-pet-rescue-events-missing-from-events-on-the-left/82112 "2023-11-03T07:59:21Z")
Platform, device version and operating system: PC/mobile Screenshot or image: What you were expecting to happen, and what actually happened: I expected all events to be shown on the left-hand side among the event… --- ## [\[Reported\] Strange behavior of white border when previewing delve rooms](https://community.gemsofwar.com/t/reported-strange-behavior-of-white-border-when-previewing-delve-rooms/81995)
**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\ **Replies:** 7\ **Last updated:** [November 2, 2023, 6:05pm UTC](https://community.gemsofwar.com/t/reported-strange-behavior-of-white-border-when-previewing-delve-rooms/81995 "2023-11-02T18:05:25Z")
Platform, device version and operating system: Android, Samsung Galaxy S22 Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting the white border in the delve room previ… --- ## [Bug report mechanic got bug. Our guild leader account got suspended almost 2 weeks](https://community.gemsofwar.com/t/bug-report-mechanic-got-bug-our-guild-leader-account-got-suspended-almost-2-weeks/82085)
**Author:** [@DU54](https://community.gemsofwar.com/u/DU54)\ **Replies:** 1\ **Last updated:** [November 2, 2023, 10:08pm UTC](https://community.gemsofwar.com/t/bug-report-mechanic-got-bug-our-guild-leader-account-got-suspended-almost-2-weeks/82085 "2023-11-02T22:08:48Z")
Platform, device version and operating system: PC, IOS Screenshot or image: What you were expecting to happen, and what actually happened: we was trying to rescue the guild leader account’s suspension. i expected t… --- ## [\[Reported\] Fix font colors please](https://community.gemsofwar.com/t/reported-fix-font-colors-please/81960)
**Author:** [@MIXAH](https://community.gemsofwar.com/u/MIXAH)\ **Replies:** 3\ **Last updated:** [November 2, 2023, 10:12am UTC](https://community.gemsofwar.com/t/reported-fix-font-colors-please/81960 "2023-11-02T10:12:27Z")
I don’t think this is to do with the new interface, but to do with the new deal that appeared. Cannot read it at all. --- ## [Gold cap (again)](https://community.gemsofwar.com/t/gold-cap-again/82078)
**Author:** [@Menacra](https://community.gemsofwar.com/u/Menacra)\ **Replies:** 3\ **Last updated:** [November 2, 2023, 5:49am UTC](https://community.gemsofwar.com/t/gold-cap-again/82078 "2023-11-02T05:49:50Z")
Continuing the discussion from \[Known Issue\] Game breaking bug: too much gold on account: Since the discussion got locked, but you @Kafka felt the urge to twist the knife in the existing wound, so please allow me to res… --- ## [\[Known Issue\] Game breaking bug: too much gold on account](https://community.gemsofwar.com/t/known-issue-game-breaking-bug-too-much-gold-on-account/81838)
**Author:** [@Djimbalimbl](https://community.gemsofwar.com/u/Djimbalimbl)\ **Replies:** 56\ **Last updated:** [November 2, 2023, 2:26am UTC](https://community.gemsofwar.com/t/known-issue-game-breaking-bug-too-much-gold-on-account/81838 "2023-11-02T02:26:27Z")
Platform, device version and operating system: Happens on all available platforms and devices. Screenshot or image: Not available, game can not be started once the bug strikes. What you were expecting to happen, and … --- ## [\[Contact Support\] Chat appears to be connected but it isn't (android)](https://community.gemsofwar.com/t/contact-support-chat-appears-to-be-connected-but-it-isnt-android/82056)
**Author:** [@Guswolf](https://community.gemsofwar.com/u/Guswolf)\ **Replies:** 2\ **Last updated:** [November 1, 2023, 6:03am UTC](https://community.gemsofwar.com/t/contact-support-chat-appears-to-be-connected-but-it-isnt-android/82056 "2023-11-01T06:03:54Z")
Platform, device version and operating system: Android What you were expecting to happen, and what actually happened: Chat appear to be connected, but it isn’t. I have to disconnect and connect to work again. How oft… --- ## [\[Reported\] 7.2: Filter by All Colors is broken when a color is locked](https://community.gemsofwar.com/t/reported-7-2-filter-by-all-colors-is-broken-when-a-color-is-locked/82049)
**Author:** [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\ **Replies:** 4\ **Last updated:** [November 1, 2023, 12:35am UTC](https://community.gemsofwar.com/t/reported-7-2-filter-by-all-colors-is-broken-when-a-color-is-locked/82049 "2023-11-01T00:35:28Z")
Platform, device version and operating system: iOS What you were expecting to happen, and what actually happened: The journey and holiday event both restrict your choices to using troops/weapons of one color. However … --- ## [\[Investigating\] Treasure Guardian reward chest not given](https://community.gemsofwar.com/t/investigating-treasure-guardian-reward-chest-not-given/82006)
**Author:** [@Joyous](https://community.gemsofwar.com/u/Joyous)\ **Replies:** 3\ **Last updated:** [October 31, 2023, 11:08pm UTC](https://community.gemsofwar.com/t/investigating-treasure-guardian-reward-chest-not-given/82006 "2023-10-31T23:08:31Z")
Platform, device version and operating system: iOS Screenshot or image: What you were expecting to happen, and what actually happened: I beat a Legendary treasure Guardian room and was expected to be given a chest… --- ## [\[reported\] Duplicate handling for Witch Armor in Holiday event](https://community.gemsofwar.com/t/reported-duplicate-handling-for-witch-armor-in-holiday-event/82029)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 26\ **Last updated:** [October 31, 2023, 7:46pm UTC](https://community.gemsofwar.com/t/reported-duplicate-handling-for-witch-armor-in-holiday-event/82029 "2023-10-31T19:46:23Z")
Platform, device version and operating system: PC/Mobile Screenshot or image: What you were expecting to happen, and what actually happened: Witch Armor in the Holiday event is a repeat one, it was already avai… --- ## [\[Known Issue\] Guild Wars Still Bugged](https://community.gemsofwar.com/t/known-issue-guild-wars-still-bugged/82039)
**Author:** [@xolid99](https://community.gemsofwar.com/u/xolid99)\ **Replies:** 2\ **Last updated:** [October 31, 2023, 1:10pm UTC](https://community.gemsofwar.com/t/known-issue-guild-wars-still-bugged/82039 "2023-10-31T13:10:38Z")
Platform, device version and operating system: PC Mobile Screenshot or image: It’s not possible to find this image in the game as GW scoring is not reported properly. What you were expecting to happen, and what actua… --- ## [\[Reported\] Lore text for Hippolyta missing](https://community.gemsofwar.com/t/reported-lore-text-for-hippolyta-missing/82043)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 7\ **Last updated:** [October 31, 2023, 12:27pm UTC](https://community.gemsofwar.com/t/reported-lore-text-for-hippolyta-missing/82043 "2023-10-31T12:27:42Z")
Platform, device version and operating system: PC/Mobile Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to see some lore text after upgrading Hippolyta to shiny… --- ## [Visual glitch - campaign pop up on world map](https://community.gemsofwar.com/t/visual-glitch-campaign-pop-up-on-world-map/82052)
**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Replies:** 0\ **Last updated:** [October 31, 2023, 4:28am UTC](https://community.gemsofwar.com/t/visual-glitch-campaign-pop-up-on-world-map/82052 "2023-10-31T04:28:50Z")
Platform, device version and operating system: Pc/mobile Screenshot or image: How often does this happen? When did it begin happening? After you’re done with all campaign tasks for the week, the pop-up travels down … --- ## [\[Resent - close & relaunch game\] Lanterns from compensation mail are not added](https://community.gemsofwar.com/t/resent-close-relaunch-game-lanterns-from-compensation-mail-are-not-added/82033)
**Author:** [@Pim](https://community.gemsofwar.com/u/Pim)\ **Replies:** 31\ **Last updated:** [October 31, 2023, 4:20am UTC](https://community.gemsofwar.com/t/resent-close-relaunch-game-lanterns-from-compensation-mail-are-not-added/82033 "2023-10-31T04:20:16Z")
Today we received 2 lanterns and 100 gems via in game mail as compensation for the 7.2 underspire issues. After collecting the mail, the lanterns are not added to the inventory. They also do not show up after restarting… --- ## [\[Fix Released\] Missing Troops since 7.2 update](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913)
**Author:** [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)\ **Replies:** 70\ **Last updated:** [October 30, 2023, 11:47pm UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913 "2023-10-30T23:47:40Z")
Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: I had every troop in the game and now i am missing the below troops. Astral… --- ## [Lazy zooming instead of fixing?](https://community.gemsofwar.com/t/lazy-zooming-instead-of-fixing/82047)
**Author:** [@JHM](https://community.gemsofwar.com/u/JHM)\ **Replies:** 1\ **Last updated:** [October 30, 2023, 10:31pm UTC](https://community.gemsofwar.com/t/lazy-zooming-instead-of-fixing/82047 "2023-10-30T22:31:53Z")
OK, just my opinion but it really feels like rather than fixing certain issues, someone took a shortcut and messed with the zoom. It’s already been mentioned elsewhere but the latest patch change to UI has some weird… --- ## [\[Investigating\] Lantern not giving double rewards after update](https://community.gemsofwar.com/t/investigating-lantern-not-giving-double-rewards-after-update/81961)
**Author:** [@cheshirecat](https://community.gemsofwar.com/u/cheshirecat)\ **Replies:** 10\ **Last updated:** [October 29, 2023, 11:08pm UTC](https://community.gemsofwar.com/t/investigating-lantern-not-giving-double-rewards-after-update/81961 "2023-10-29T23:08:45Z")
Platform, device version and operating system: Playing on pc and noticed that my lantern used on Boss 2 didn’t give double rewards! Only got 1 Epic vault key from it and 1 imperial. Screenshot or image: What you were… --- ## [Delves Broken](https://community.gemsofwar.com/t/delves-broken/81999)
**Author:** [@AstonInteractive](https://community.gemsofwar.com/u/AstonInteractive)\ **Replies:** 3\ **Last updated:** [October 28, 2023, 8:06am UTC](https://community.gemsofwar.com/t/delves-broken/81999 "2023-10-28T08:06:40Z")
Platform, device version and operating system: Xbox Series S Screenshot or image: What you were expecting to happen, and what actually happened: Delves will not show all my creatures from that territory. Only 1 or 2 s… --- ## [\[misperception, no bug\] Resurrected troop at level 1](https://community.gemsofwar.com/t/misperception-no-bug-resurrected-troop-at-level-1/81988)
**Author:** [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\ **Replies:** 1\ **Last updated:** [October 27, 2023, 3:59pm UTC](https://community.gemsofwar.com/t/misperception-no-bug-resurrected-troop-at-level-1/81988 "2023-10-27T15:59:39Z")
\[Edit\] I posted this thread after having the impression, that an enemy troop had respawned with unusually low values. I have since then encountered some respawns and copies, in the same situation as well as in other type… --- ## [\[Reported\] Underspire - won torches not added](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921)
**Author:** [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Replies:** 23\ **Last updated:** [October 27, 2023, 12:45am UTC](https://community.gemsofwar.com/t/reported-underspire-won-torches-not-added/81921 "2023-10-27T00:45:48Z")
\*\*Platform, device version and operating system: Android \*\* Screenshot or image: First win: 2nd win: After 2nd win when I noticed missing torches: After restarting the game: What you were expecting to happ… --- ## [Support does not help our guild leader and closes support tickets](https://community.gemsofwar.com/t/support-does-not-help-our-guild-leader-and-closes-support-tickets/81970)
**Author:** [@Sotoria](https://community.gemsofwar.com/u/Sotoria)\ **Replies:** 1\ **Last updated:** [October 26, 2023, 10:44pm UTC](https://community.gemsofwar.com/t/support-does-not-help-our-guild-leader-and-closes-support-tickets/81970 "2023-10-26T22:44:54Z")
@Kafka this is a bug and if you not want people to play your game please continue --- ## [\[Reported\] World map visual issues](https://community.gemsofwar.com/t/reported-world-map-visual-issues/81927)
**Author:** [@JHM](https://community.gemsofwar.com/u/JHM)\ **Replies:** 3\ **Last updated:** [October 26, 2023, 12:23am UTC](https://community.gemsofwar.com/t/reported-world-map-visual-issues/81927 "2023-10-26T00:23:49Z")
Platform, device version and operating system: ps5 What you were expecting to happen, and what actually happened: Entering certain game menus and exiting causes the world map to bug out. The kingdom tiles all shift in … --- ## [\[Contact Support\] New update does not process credit card orders](https://community.gemsofwar.com/t/contact-support-new-update-does-not-process-credit-card-orders/81934)
**Author:** [@Swordtail](https://community.gemsofwar.com/u/Swordtail)\ **Replies:** 1\ **Last updated:** [October 25, 2023, 9:15pm UTC](https://community.gemsofwar.com/t/contact-support-new-update-does-not-process-credit-card-orders/81934 "2023-10-25T21:15:51Z")
XBox Series X Purchased Pet 10 piece with credit card. It said “got it” a little later the XBox sale flash told me that Microsoft had run the transaction, no item. Made a purchase of $1.99 and tax - that gave me the it… --- ## [Underspire has been reset AGAIN！！！](https://community.gemsofwar.com/t/underspire-has-been-reset-again/81937)
**Author:** [@eggrice](https://community.gemsofwar.com/u/eggrice)\ **Replies:** 14\ **Last updated:** [October 25, 2023, 9:12pm UTC](https://community.gemsofwar.com/t/underspire-has-been-reset-again/81937 "2023-10-25T21:12:30Z")
are u kiding me?Underspire has been reset AGAIN！！！ it already happened once,such a long time has passed，are you working on this? what are you doing?why does it happeng gagin? it will continue happening many times as … --- ## [\[Fixed\] Khaziel power level/quest issue](https://community.gemsofwar.com/t/fixed-khaziel-power-level-quest-issue/81172)
**Author:** [@IRNINJADUDEz](https://community.gemsofwar.com/u/IRNINJADUDEz)\ **Replies:** 14\ **Last updated:** [October 25, 2023, 5:53pm UTC](https://community.gemsofwar.com/t/fixed-khaziel-power-level-quest-issue/81172 "2023-10-25T17:53:32Z")
Platform, device version and operating system: Xbox one Gamertag. I R NINJA DUDEz Guild. The Black Dragons Screenshot or image: What you were expecting to happen, and what actually happened: I completed khazie… --- ## [OI! My lanterns got nicked](https://community.gemsofwar.com/t/oi-my-lanterns-got-nicked/81926)
**Author:** [@JHM](https://community.gemsofwar.com/u/JHM)\ **Replies:** 1\ **Last updated:** [October 25, 2023, 4:29am UTC](https://community.gemsofwar.com/t/oi-my-lanterns-got-nicked/81926 "2023-10-25T04:29:53Z")
OK, I know underspire got reset, and my progress got deleted, but I expected to keep the same amount of torches and lanterns after the reset. Taking a look, my torches have stayed the same, but my lanterns are reset to z… --- ## [\[Reported\] Graphics on top each others](https://community.gemsofwar.com/t/reported-graphics-on-top-each-others/81915)
**Author:** [@Julli-of-North](https://community.gemsofwar.com/u/Julli-of-North)\ **Replies:** 1\ **Last updated:** [October 25, 2023, 2:41am UTC](https://community.gemsofwar.com/t/reported-graphics-on-top-each-others/81915 "2023-10-25T02:41:42Z")
Platform, device version and operating system: Steam / PC. Windowed mode and full window too Screenshot or image: What you were expecting to happen, and what actually happened: Not all text fit into the screen. D… --- ## [Underspire did not reset but regenerated a new map like the release states?](https://community.gemsofwar.com/t/underspire-did-not-reset-but-regenerated-a-new-map-like-the-release-states/81920)
**Author:** [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\ **Replies:** 2\ **Last updated:** [October 25, 2023, 2:19am UTC](https://community.gemsofwar.com/t/underspire-did-not-reset-but-regenerated-a-new-map-like-the-release-states/81920 "2023-10-25T02:19:14Z")
My underspire changed to a different map just like the release said but why? My monday and tuesday map And the new map one Android 13 on a samsung S6 tablet --- ## [Underspire reset after 7.2 (again)](https://community.gemsofwar.com/t/underspire-reset-after-7-2-again/81906)
**Author:** [@Mumorex](https://community.gemsofwar.com/u/Mumorex)\ **Replies:** 4\ **Last updated:** [October 25, 2023, 1:12am UTC](https://community.gemsofwar.com/t/underspire-reset-after-7-2-again/81906 "2023-10-25T01:12:56Z")
PC/Mobile after the update, Underspire progress & lantern buys are resetted again… --- ## [Underspire has been reset](https://community.gemsofwar.com/t/underspire-has-been-reset/81909)
**Author:** [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)\ **Replies:** 5\ **Last updated:** [October 25, 2023, 1:12am UTC](https://community.gemsofwar.com/t/underspire-has-been-reset/81909 "2023-10-25T01:12:43Z")
Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: The Underspire reset when updating to 7.2 and all progress and torches are los… [Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=35) [Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=37)