# Bug Reports

**URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=35

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 36

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## [\[Fixed\] New Sentinel troops are not in the card pool](https://community.gemsofwar.com/t/fixed-new-sentinel-troops-are-not-in-the-card-pool/82275)

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**Author:** [@renovatio](https://community.gemsofwar.com/u/renovatio)\
**Replies:** 10\
**Last updated:** [November 23, 2023, 10:07pm UTC](https://community.gemsofwar.com/t/fixed-new-sentinel-troops-are-not-in-the-card-pool/82275 "2023-11-23T22:07:02Z")

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Nintendo Switch Platform 7.2 is good to go, new rooms in underspire is available. but we cannot see the 6 new sentinel troops in the card pool. does it mean that they are unobtainable right now? so when this is gonna be…

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## [\[Reported\] Merlantis access is bugged](https://community.gemsofwar.com/t/reported-merlantis-access-is-bugged/81942)

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**Author:** [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Replies:** 18\
**Last updated:** [November 21, 2023, 10:34pm UTC](https://community.gemsofwar.com/t/reported-merlantis-access-is-bugged/81942 "2023-11-21T22:34:18Z")

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Platform, device version and operating system: Android What you were expecting to happen, and what actually happened: I was expecting to be able to open Merlantis as long as it is visible. Instead I have to move it s…

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## [\[Fixed\] \[NS\] Unable to log in after 7.2](https://community.gemsofwar.com/t/fixed-ns-unable-to-log-in-after-7-2/82270)

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**Author:** [@renovatio](https://community.gemsofwar.com/u/renovatio)\
**Replies:** 3\
**Last updated:** [November 21, 2023, 1:48am UTC](https://community.gemsofwar.com/t/fixed-ns-unable-to-log-in-after-7-2/82270 "2023-11-21T01:48:19Z")

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Nintendo Swtich Platform we cannot log in after updating to 7.2, cliffy error(already tried deleting saved files)

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## [\[Fixed\] Hanged man not in chests (Vault)](https://community.gemsofwar.com/t/fixed-hanged-man-not-in-chests-vault/82205)

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**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\
**Replies:** 15\
**Last updated:** [November 20, 2023, 8:46pm UTC](https://community.gemsofwar.com/t/fixed-hanged-man-not-in-chests-vault/82205 "2023-11-20T20:46:32Z")

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Hanged man was originally released in the campaign. The time gate that prevents the troop from going into chests (or in this case Vaults) ended at least a week ago. Yet Hanged man is still not in chests (Vaults). Your r…

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## [\[Not a bug\] Delve rooms do not count for Glory Hound Campaign task](https://community.gemsofwar.com/t/not-a-bug-delve-rooms-do-not-count-for-glory-hound-campaign-task/64871)

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**Author:** [@bojzi](https://community.gemsofwar.com/u/bojzi)\
**Replies:** 23\
**Last updated:** [November 20, 2023, 7:18pm UTC](https://community.gemsofwar.com/t/not-a-bug-delve-rooms-do-not-count-for-glory-hound-campaign-task/64871 "2023-11-20T19:18:30Z")

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Platform, device version and operating system: iPhone What you were expecting to happen, and what actually happened: I’m at 3/5 battles with earned glory for the Glory Hound Campaign task. I play a daily delve battle w…

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## [\[Reported\] Some upgradable doomed weapons not recognized by the game](https://community.gemsofwar.com/t/reported-some-upgradable-doomed-weapons-not-recognized-by-the-game/82221)

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**Author:** [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\
**Replies:** 6\
**Last updated:** [November 18, 2023, 10:56am UTC](https://community.gemsofwar.com/t/reported-some-upgradable-doomed-weapons-not-recognized-by-the-game/82221 "2023-11-18T10:56:20Z")

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Playstation What you were expecting to happen, and what actually happened: I have enough Forge scrolls to upgrade Doomed Tanto by1 level, but the upgradable icon does not appear and neither does the weapon appear …

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## [\[Reported\] Rescaling kingdoms \[graphical error\]](https://community.gemsofwar.com/t/reported-rescaling-kingdoms-graphical-error/82214)

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**Author:** [@Lucien](https://community.gemsofwar.com/u/Lucien)\
**Replies:** 3\
**Last updated:** [November 16, 2023, 1:33am UTC](https://community.gemsofwar.com/t/reported-rescaling-kingdoms-graphical-error/82214 "2023-11-16T01:33:58Z")

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Platform, device version and operating system: Steam/Windows Screenshot or image: What you were expecting to happen, and what actually happened: kingdoms to stay in same place, they now move when i zoom …

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## [\[Reported\] Typo on The Beastial Fey Second Trait](https://community.gemsofwar.com/t/reported-typo-on-the-beastial-fey-second-trait/82200)

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**Author:** [@Setekh79](https://community.gemsofwar.com/u/Setekh79)\
**Replies:** 2\
**Last updated:** [November 13, 2023, 10:40pm UTC](https://community.gemsofwar.com/t/reported-typo-on-the-beastial-fey-second-trait/82200 "2023-11-13T22:40:06Z")

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Platform, device version and operating system: Steam, but likely affects all versions. Screenshot or image: What you were expecting to happen, and what actually happened: Says 25% change to create, should be 25% ch…

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## [\[Reported\] Miswording on spell](https://community.gemsofwar.com/t/reported-miswording-on-spell/82191)

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**Author:** [@Draco1](https://community.gemsofwar.com/u/Draco1)\
**Replies:** 2\
**Last updated:** [November 12, 2023, 10:06pm UTC](https://community.gemsofwar.com/t/reported-miswording-on-spell/82191 "2023-11-12T22:06:47Z")

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Apologies if this should have been posted somewhere and it’s an old troop so this has probably been mentioned before, The spell for Stone Giant says “Destroy all brown gems. Deal 10 damage to a random enemy, boosted by g…

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## [\[Reported\] Cannot past team w/ Obsidian Libram into Class trial](https://community.gemsofwar.com/t/reported-cannot-past-team-w-obsidian-libram-into-class-trial/82176)

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**Author:** [@Maisie](https://community.gemsofwar.com/u/Maisie)\
**Replies:** 5\
**Last updated:** [November 12, 2023, 9:40pm UTC](https://community.gemsofwar.com/t/reported-cannot-past-team-w-obsidian-libram-into-class-trial/82176 "2023-11-12T21:40:34Z")

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Platform, device version and operating system: Steam, iOS Screenshot or image: \[6700,1484,6990,7172,3079,2,3,3,2,2,2,2,14005\] What you were expecting to happen, and what actually happened: Guildmate tried to copy…

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## [\[Reported\] Magic in team build not adding correctly](https://community.gemsofwar.com/t/reported-magic-in-team-build-not-adding-correctly/82172)

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**Author:** [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Replies:** 4\
**Last updated:** [November 10, 2023, 5:21am UTC](https://community.gemsofwar.com/t/reported-magic-in-team-build-not-adding-correctly/82172 "2023-11-10T05:21:21Z")

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When i build a team in the team build mode, it doesn’t add up the bonuses for magic that i could at least tell and from the pets for just the troops not the hero from the pics provided. It goes away when the battle sta…

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## [\[Fixed\] Cliffy Error: Nov.9,2023](https://community.gemsofwar.com/t/fixed-cliffy-error-nov-9-2023/82177)

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**Author:** [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\
**Replies:** 5\
**Last updated:** [November 10, 2023, 12:25am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-nov-9-2023/82177 "2023-11-10T00:25:37Z")

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Platform, device version and operating system: Nintendo Switch Screenshot or image: What you were expecting to happen, and what actually happened: I was trying to play the world event, and I got a cliffy error aft…

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## [\[Reported\] Event button opens Class Trial nested within a Pet Rescue, then causes reset (after pet rescue ends)](https://community.gemsofwar.com/t/reported-event-button-opens-class-trial-nested-within-a-pet-rescue-then-causes-reset-after-pet-rescue-ends/82175)

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**Author:** [@allthatisjosh](https://community.gemsofwar.com/u/allthatisjosh)\
**Replies:** 2\
**Last updated:** [November 9, 2023, 10:36pm UTC](https://community.gemsofwar.com/t/reported-event-button-opens-class-trial-nested-within-a-pet-rescue-then-causes-reset-after-pet-rescue-ends/82175 "2023-11-09T22:36:13Z")

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Platform, device version and operating system: Xbox Screenshot or image: What you were expecting to happen, and what actually happened: The event button that should go to the Class Trial screen goes to the active p…

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## [\[Reported\] Mana fromFirebombs isn't collected](https://community.gemsofwar.com/t/reported-mana-fromfirebombs-isnt-collected/82162)

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**Author:** [@Fleet](https://community.gemsofwar.com/u/Fleet)\
**Replies:** 8\
**Last updated:** [November 9, 2023, 7:01pm UTC](https://community.gemsofwar.com/t/reported-mana-fromfirebombs-isnt-collected/82162 "2023-11-09T19:01:41Z")

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Platform, device version and operating system: PC/Steam Win 10 Screenshot or image: What you were expecting to happen, and what actually happened: “Explode 4 red gems” should equal 2 red mana for red weapon. …

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## [\[Reported\] Treasure Guardian rooms are not appearing](https://community.gemsofwar.com/t/reported-treasure-guardian-rooms-are-not-appearing/82057)

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**Author:** [@Pim](https://community.gemsofwar.com/u/Pim)\
**Replies:** 93\
**Last updated:** [November 9, 2023, 5:57pm UTC](https://community.gemsofwar.com/t/reported-treasure-guardian-rooms-are-not-appearing/82057 "2023-11-09T17:57:14Z")

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Platform, device version and operating system: Android on phone Screenshot or image: What you were expecting to happen, and what actually happened: last week I found a treasure guardian room in about 50% of the dea…

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## [\[Fixed\] Missing Carmina's Golden Kitty](https://community.gemsofwar.com/t/fixed-missing-carminas-golden-kitty/82107)

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**Author:** [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\
**Replies:** 9\
**Last updated:** [November 8, 2023, 11:47pm UTC](https://community.gemsofwar.com/t/fixed-missing-carminas-golden-kitty/82107 "2023-11-08T23:47:07Z")

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Platform, device version and operating system: Nintendo Switch Screenshot or image: What you were expecting to happen, and what actually happened: Was expecting to find carmina’s golden kitty, but it is not availa…

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## [\[Not A Bug\] You misspelled the name of your own birthday pet](https://community.gemsofwar.com/t/not-a-bug-you-misspelled-the-name-of-your-own-birthday-pet/82168)

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**Author:** [@Starlite](https://community.gemsofwar.com/u/Starlite)\
**Replies:** 8\
**Last updated:** [November 8, 2023, 11:08pm UTC](https://community.gemsofwar.com/t/not-a-bug-you-misspelled-the-name-of-your-own-birthday-pet/82168 "2023-11-08T23:08:41Z")

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The reason no-one can figure out the pun in your birthday pet is that you misspelled it. It should be Mimicaroon. As in Mimic + Macaroon.

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## [\[Reported\] Underspire - battles fought after purchasing lanterns not displaying correctly](https://community.gemsofwar.com/t/reported-underspire-battles-fought-after-purchasing-lanterns-not-displaying-correctly/82096)

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**Author:** [@Elfin](https://community.gemsofwar.com/u/Elfin)\
**Replies:** 2\
**Last updated:** [November 7, 2023, 11:30pm UTC](https://community.gemsofwar.com/t/reported-underspire-battles-fought-after-purchasing-lanterns-not-displaying-correctly/82096 "2023-11-07T23:30:53Z")

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Android, Samsung Galaxy Tab S7, v13 What you were expecting to happen, and what actually happened: I expected that I could play with a lantern and have the game record the result. Instead I had to exit the g…

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## [\[Known Issue\] Wrong reward of the campaign](https://community.gemsofwar.com/t/known-issue-wrong-reward-of-the-campaign/82027)

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**Author:** [@renovatio](https://community.gemsofwar.com/u/renovatio)\
**Replies:** 5\
**Last updated:** [November 7, 2023, 11:28pm UTC](https://community.gemsofwar.com/t/known-issue-wrong-reward-of-the-campaign/82027 "2023-11-07T23:28:05Z")

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NS platform wrong reward content of the new campaign that starts today(no pet/legendary troop/mythic troop/book of deeds…) plz fix this soon, i cannot wait to buy the elite pass thank you very much

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## [\[Reported\] Underspire - Treasure guardians levels](https://community.gemsofwar.com/t/reported-underspire-treasure-guardians-levels/82128)

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**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\
**Replies:** 5\
**Last updated:** [November 6, 2023, 11:17pm UTC](https://community.gemsofwar.com/t/reported-underspire-treasure-guardians-levels/82128 "2023-11-06T23:17:29Z")

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Platform, device version and operating system: Windows 10x64 Screenshot or image: What you were expecting to happen, and what actually happened: After the last update I got too many torches, finished the maze, and…

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## [No Chest in Mythic Guardian Room in Underspire](https://community.gemsofwar.com/t/no-chest-in-mythic-guardian-room-in-underspire/82115)

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**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\
**Replies:** 25\
**Last updated:** [November 5, 2023, 12:53pm UTC](https://community.gemsofwar.com/t/no-chest-in-mythic-guardian-room-in-underspire/82115 "2023-11-05T12:53:33Z")

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Platform, device version and operating system: PC Steam Screenshot or image: What you were expecting to happen, and what actually happened: I fought a Mythic Treasure Guardian in Underspire and used three of my tr…

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## [\[Contact Support\] Gold decreased impressively](https://community.gemsofwar.com/t/contact-support-gold-decreased-impressively/82073)

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**Author:** [@Pietro](https://community.gemsofwar.com/u/Pietro)\
**Replies:** 14\
**Last updated:** [November 5, 2023, 7:20pm UTC](https://community.gemsofwar.com/t/contact-support-gold-decreased-impressively/82073 "2023-11-05T19:20:02Z")

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Platform, device version and operating system: Android, Realme X2 Pro, Android 11 Screenshot or image: What you were expecting to happen, and what actually happened: The Gold amount used to be over one million. no…

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## [999+ chest keys](https://community.gemsofwar.com/t/999-chest-keys/82114)

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**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\
**Replies:** 4\
**Last updated:** [November 5, 2023, 12:00am UTC](https://community.gemsofwar.com/t/999-chest-keys/82114 "2023-11-05T00:00:25Z")

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The more I think about it the more I think that this: Was a placeholder for the new UI and someone forgot to code the actual amount of keys. No where else in the game does it ever do a + integer outside of the Soul F…

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## [\[Investigating\] Visual Glitch - preview for delve rooms](https://community.gemsofwar.com/t/investigating-visual-glitch-preview-for-delve-rooms/82132)

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**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Replies:** 1\
**Last updated:** [November 4, 2023, 9:34pm UTC](https://community.gemsofwar.com/t/investigating-visual-glitch-preview-for-delve-rooms/82132 "2023-11-04T21:34:41Z")

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Platform, device version and operating system: Android, Samsung Galaxy S22 Screenshot or image: What you were expecting to happen, and what actually happened: Occasionally the aspect ratio for troops in delve room …

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## [Always same gnomes appears in Gnome Vault](https://community.gemsofwar.com/t/always-same-gnomes-appears-in-gnome-vault/82127)

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**Author:** [@Pipiou](https://community.gemsofwar.com/u/Pipiou)\
**Replies:** 2\
**Last updated:** [November 4, 2023, 4:35pm UTC](https://community.gemsofwar.com/t/always-same-gnomes-appears-in-gnome-vault/82127 "2023-11-04T16:35:54Z")

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Platform, device version and operating system: PC - Steam Screenshot or image: What you were expecting to happen, and what actually happened: Each time I run a battle in Gnome Vault ( I did more than 50 battles) a…

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## [\[Not a bug\] Cursed gems showing up randomly](https://community.gemsofwar.com/t/not-a-bug-cursed-gems-showing-up-randomly/82032)

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**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Replies:** 8\
**Last updated:** [November 4, 2023, 9:48am UTC](https://community.gemsofwar.com/t/not-a-bug-cursed-gems-showing-up-randomly/82032 "2023-11-04T09:48:04Z")

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Platform, device version and operating system: PC/Mobile Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting only Hourglass gems to show up randomly in battles, as p…

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## [Kingdom/ troop bonuses not showing/not applied when using 2 or more of the same troop](https://community.gemsofwar.com/t/kingdom-troop-bonuses-not-showing-not-applied-when-using-2-or-more-of-the-same-troop/82117)

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**Author:** [@Elfin](https://community.gemsofwar.com/u/Elfin)\
**Replies:** 9\
**Last updated:** [November 3, 2023, 6:57pm UTC](https://community.gemsofwar.com/t/kingdom-troop-bonuses-not-showing-not-applied-when-using-2-or-more-of-the-same-troop/82117 "2023-11-03T18:57:04Z")

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Platform, device version and operating system: Android, Samsung Galaxy Tab S7, 13 Screenshot or image: What you were expecting to happen, and what actually happened: \_REPLACE THIS TEXT WITH YOUR ISSUE. I expecte…

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## [\[Not A Bug\] Sky Scorpion summoned but already used](https://community.gemsofwar.com/t/not-a-bug-sky-scorpion-summoned-but-already-used/82092)

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**Author:** [@AmazonJax](https://community.gemsofwar.com/u/AmazonJax)\
**Replies:** 6\
**Last updated:** [November 3, 2023, 6:16pm UTC](https://community.gemsofwar.com/t/not-a-bug-sky-scorpion-summoned-but-already-used/82092 "2023-11-03T18:16:06Z")

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While playing Journey I used the weapon Emerald Baton that summons Drifting Sands troops. It summoned a Sky Scorpion to the top position. I used it, then it died. Again I used the weapon, again I got a Sky Scorpion but t…

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## [All Guardian Battles locked at lvl 10](https://community.gemsofwar.com/t/all-guardian-battles-locked-at-lvl-10/82116)

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**Author:** [@HounganAtLarge](https://community.gemsofwar.com/u/HounganAtLarge)\
**Replies:** 2\
**Last updated:** [November 3, 2023, 5:42pm UTC](https://community.gemsofwar.com/t/all-guardian-battles-locked-at-lvl-10/82116 "2023-11-03T17:42:35Z")

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PC /Steam The guardian battles are now showing up, so that part is OK. But no matter how many keystone “levels” I go through, all guardian battles are at lvl 10, the lowest. I’m 95% sure this is a bug, as I was thinkin…

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## [Servers are experiencing degraded performance - shy icon](https://community.gemsofwar.com/t/servers-are-experiencing-degraded-performance-shy-icon/82111)

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**Author:** [@icy](https://community.gemsofwar.com/u/icy)\
**Replies:** 2\
**Last updated:** [November 3, 2023, 9:19am UTC](https://community.gemsofwar.com/t/servers-are-experiencing-degraded-performance-shy-icon/82111 "2023-11-03T09:19:20Z")

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steam up2date, 7.2.0r54488 up2date, w10pro up2date: What you were expecting to happen, and what actually happened: Expected the icon not to be as shy and not hiding behind the new UI. How often does this happen? Whe…

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