# Bug Reports **URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=30 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 31 --- ## [\[Resolved\] Music plays when music is all the way down](https://community.gemsofwar.com/t/resolved-music-plays-when-music-is-all-the-way-down/83172)
**Author:** [@Fastrthanyou](https://community.gemsofwar.com/u/Fastrthanyou)\ **Replies:** 8\ **Last updated:** [January 31, 2024, 2:26pm UTC](https://community.gemsofwar.com/t/resolved-music-plays-when-music-is-all-the-way-down/83172 "2024-01-31T14:26:21Z")
Iphone 12, IOS 15.6.1 I’ve always had the music and sound volume all the way down. In the past couple days it started playing a tune while the volume is still down. It usually only happens when I have a Bluetooth connec… --- ## [\[Fixed\] Sheji Shi Not working after Shiny tokens applied](https://community.gemsofwar.com/t/fixed-sheji-shi-not-working-after-shiny-tokens-applied/83185)
**Author:** [@kimber](https://community.gemsofwar.com/u/kimber)\ **Replies:** 19\ **Last updated:** [January 31, 2024, 5:52am UTC](https://community.gemsofwar.com/t/fixed-sheji-shi-not-working-after-shiny-tokens-applied/83185 "2024-01-31T05:52:21Z")
Platform, device version and operating system: Windows 11 PC Screenshot or image: What you were expecting to happen, and what actually happened: I had cashed in some shiny tokens, I had already played level 137 wi… --- ## [\[Reported\] Invasion Diamond glitch](https://community.gemsofwar.com/t/reported-invasion-diamond-glitch/83190)
**Author:** [@Ravolox](https://community.gemsofwar.com/u/Ravolox)\ **Replies:** 2\ **Last updated:** [January 30, 2024, 8:50am UTC](https://community.gemsofwar.com/t/reported-invasion-diamond-glitch/83190 "2024-01-30T08:50:44Z")
Platform, device version and operating system: Mobile, Xiaomi Redmi Note 11 Pro+ 5G, Android 13 Screenshot or image: What you were expecting to happen, and what actually happened: After playing, the Invasion Diamon… --- ## [\[Reported\] \[Switch\] issue with controller button input](https://community.gemsofwar.com/t/reported-switch-issue-with-controller-button-input/79819)
**Author:** [@tarot](https://community.gemsofwar.com/u/tarot)\ **Replies:** 3\ **Last updated:** [January 30, 2024, 4:34am UTC](https://community.gemsofwar.com/t/reported-switch-issue-with-controller-button-input/79819 "2024-01-30T04:34:24Z")
Platform, device version and operating system: Switch, using pro controller input Screenshot or image: NA, see description What you were expecting to happen, and what actually happened: In battle, we hold L and pre… --- ## [\[Reported\] Ridiculous pet](https://community.gemsofwar.com/t/reported-ridiculous-pet/83186)
**Author:** [@Tudor](https://community.gemsofwar.com/u/Tudor)\ **Replies:** 3\ **Last updated:** [January 30, 2024, 2:10am UTC](https://community.gemsofwar.com/t/reported-ridiculous-pet/83186 "2024-01-30T02:10:48Z")
Android This pet looks like spider, belongs to Zhul’Kari and gives the bonus to … DWARVES --- ## [Glory from faction battles still don't count!](https://community.gemsofwar.com/t/glory-from-faction-battles-still-dont-count/82885)
**Author:** [@ANGI](https://community.gemsofwar.com/u/ANGI)\ **Replies:** 8\ **Last updated:** [January 29, 2024, 4:44pm UTC](https://community.gemsofwar.com/t/glory-from-faction-battles-still-dont-count/82885 "2024-01-29T16:44:40Z")
PC/mobile Patch notes 7.3: Bug Fixes Glory being earned from battles other than PvP was not counting towards the Glory Hound task. Now they count from PvP and Underspire battles, but still not from Faction battles, w… --- ## ["PvP League Results" mail reports different result than info in PvP Ladder](https://community.gemsofwar.com/t/pvp-league-results-mail-reports-different-result-than-info-in-pvp-ladder/83184)
**Author:** [@Risa](https://community.gemsofwar.com/u/Risa)\ **Replies:** 3\ **Last updated:** [January 29, 2024, 4:34pm UTC](https://community.gemsofwar.com/t/pvp-league-results-mail-reports-different-result-than-info-in-pvp-ladder/83184 "2024-01-29T16:34:03Z")
Platform, device version and operating system: PC, steam. Screenshot or image: none captured. What you were expecting to happen, and what actually happened: In PvP ladder page half an hour before weekly reset, I was… --- ## [\[Fixed\] Deleted Unable to download game in the US](https://community.gemsofwar.com/t/fixed-deleted-unable-to-download-game-in-the-us/83162)
**Author:** [@Bernice](https://community.gemsofwar.com/u/Bernice)\ **Replies:** 1\ **Last updated:** [January 28, 2024, 10:34pm UTC](https://community.gemsofwar.com/t/fixed-deleted-unable-to-download-game-in-the-us/83162 "2024-01-28T22:34:05Z")
Never mind --- ## [Pet Mastery mail shows Kingdom name instead of level](https://community.gemsofwar.com/t/pet-mastery-mail-shows-kingdom-name-instead-of-level/83174)
**Author:** [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Replies:** 2\ **Last updated:** [January 28, 2024, 4:36am UTC](https://community.gemsofwar.com/t/pet-mastery-mail-shows-kingdom-name-instead-of-level/83174 "2024-01-28T04:36:33Z")
Platform, device version and operating system: Mobile, Android Screenshot or image: What you were expecting to happen, and what actually happened: How often does this happen? When did it begin happening? Steps to… --- ## [Background art glitch when leveling a Troop](https://community.gemsofwar.com/t/background-art-glitch-when-leveling-a-troop/83147)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 0\ **Last updated:** [January 26, 2024, 12:22am UTC](https://community.gemsofwar.com/t/background-art-glitch-when-leveling-a-troop/83147 "2024-01-26T00:22:25Z")
Encountered on: Switch v7.3 Description: Something minor happens with the aspect ratio (height) of Kingdom background art when leveling up a Troop. Video explains below: Strictly a visual error, and only… --- ## [\[Reported\] Wrong Weekly Kingdom / missing Sword's Edge weapons in Soulforge! (Switch)](https://community.gemsofwar.com/t/reported-wrong-weekly-kingdom-missing-swords-edge-weapons-in-soulforge-switch/82668)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 21\ **Last updated:** [January 25, 2024, 11:54pm UTC](https://community.gemsofwar.com/t/reported-wrong-weekly-kingdom-missing-swords-edge-weapons-in-soulforge-switch/82668 "2024-01-25T23:54:42Z")
With the Dec.25th weekly reset, our current (Campaign) week should be Sword’s Edge: Campaign Artifact (Window of Souls): Week 9, Sword’s Edge Weekly Event Troop: Relic Knight (Sword’s Edge) Weekly Event buff: +10% to K… --- ## [What is this visual glitch?](https://community.gemsofwar.com/t/what-is-this-visual-glitch/83143)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 0\ **Last updated:** [January 25, 2024, 5:54pm UTC](https://community.gemsofwar.com/t/what-is-this-visual-glitch/83143 "2024-01-25T17:54:20Z")
Encountered on Switch (v7.3) : Notice how one of these medals is not rendered like the others. Steps to reproduce: …I don’t know? This seemed to happen shortly after the weekly reset – previously I had a weekly ev… --- ## [Merchant offer disappears while loading after a daily delve battle](https://community.gemsofwar.com/t/merchant-offer-disappears-while-loading-after-a-daily-delve-battle/83135)
**Author:** [@platinumpwnzor](https://community.gemsofwar.com/u/platinumpwnzor)\ **Replies:** 0\ **Last updated:** [January 25, 2024, 5:21am UTC](https://community.gemsofwar.com/t/merchant-offer-disappears-while-loading-after-a-daily-delve-battle/83135 "2024-01-25T05:21:21Z")
Platform, device version and operating system: Xbox Series X Screenshot or image: A clip is better: https://gamerdvr.com/gamer/platinumpwnzor/video/184730592 What you were expecting to happen, and what actually happene… --- ## [Endless loading screen on PvP](https://community.gemsofwar.com/t/endless-loading-screen-on-pvp/82669)
**Author:** [@Beverly1950](https://community.gemsofwar.com/u/Beverly1950)\ **Replies:** 15\ **Last updated:** [January 24, 2024, 12:13am UTC](https://community.gemsofwar.com/t/endless-loading-screen-on-pvp/82669 "2024-01-24T00:13:28Z")
Platform, device version and operating system: Steam and PC Screenshot or image: Not available What you were expecting to happen, and what actually happened: An endless loading screen comes up when I try to access P… --- ## [\[Fixed\] Ringmaster does not resummon a troop](https://community.gemsofwar.com/t/fixed-ringmaster-does-not-resummon-a-troop/83037)
**Author:** [@Sheffield](https://community.gemsofwar.com/u/Sheffield)\ **Replies:** 43\ **Last updated:** [January 23, 2024, 11:28pm UTC](https://community.gemsofwar.com/t/fixed-ringmaster-does-not-resummon-a-troop/83037 "2024-01-23T23:28:23Z")
The new Underwold Troop Ringmaster does not resummon a Circus Troop. --- ## [Glory tasks refers to old PVP screen](https://community.gemsofwar.com/t/glory-tasks-refers-to-old-pvp-screen/83108)
**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\ **Replies:** 2\ **Last updated:** [January 22, 2024, 8:18pm UTC](https://community.gemsofwar.com/t/glory-tasks-refers-to-old-pvp-screen/83108 "2024-01-22T20:18:07Z")
Latest iOS and GoW version. I recorded reproduction steps but file type is not supported. Go to campaign tasks for this week \> bronze glory task \> do task and it will take you to the old PvP screen with blank ranked and… --- ## [\[Reported\] Same Weapon As Campaign](https://community.gemsofwar.com/t/reported-same-weapon-as-campaign/83095)
**Author:** [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\ **Replies:** 2\ **Last updated:** [January 22, 2024, 7:19am UTC](https://community.gemsofwar.com/t/reported-same-weapon-as-campaign/83095 "2024-01-22T07:19:02Z")
Again you’ve tried to sell me the same weapon I can get from somewhere else that I’ve already paid for. @Kafka --- ## [\[Reported\] Strongman does not convert gem to terror gem](https://community.gemsofwar.com/t/reported-strongman-does-not-convert-gem-to-terror-gem/83045)
**Author:** [@SilentCitizen](https://community.gemsofwar.com/u/SilentCitizen)\ **Replies:** 0\ **Last updated:** [January 19, 2024, 3:11pm UTC](https://community.gemsofwar.com/t/reported-strongman-does-not-convert-gem-to-terror-gem/83045 "2024-01-19T15:11:15Z")
When casting, Strongman does not convert 1 purple gem to a Terror gem as described. --- ## [\[Reported\] Ringmaster troop bug](https://community.gemsofwar.com/t/reported-ringmaster-troop-bug/83077)
**Author:** [@ThaSneakyNinja](https://community.gemsofwar.com/u/ThaSneakyNinja)\ **Replies:** 2\ **Last updated:** [January 21, 2024, 7:48pm UTC](https://community.gemsofwar.com/t/reported-ringmaster-troop-bug/83077 "2024-01-21T19:48:45Z")
Platform, device version and operating system: Xbox Series S Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting for the troop Ringmaster to summon a Nightmare Cir… --- ## [6th boss fight in the Underspire is missing a reward on the thumbnail, which may lead to players not using the lantern they saved for it](https://community.gemsofwar.com/t/6th-boss-fight-in-the-underspire-is-missing-a-reward-on-the-thumbnail-which-may-lead-to-players-not-using-the-lantern-they-saved-for-it/82917)
**Author:** [@LucianDevine](https://community.gemsofwar.com/u/LucianDevine)\ **Replies:** 9\ **Last updated:** [January 21, 2024, 12:04pm UTC](https://community.gemsofwar.com/t/6th-boss-fight-in-the-underspire-is-missing-a-reward-on-the-thumbnail-which-may-lead-to-players-not-using-the-lantern-they-saved-for-it/82917 "2024-01-21T12:04:38Z")
Platform, device version and operating system: PC/Steam Screenshot or image: What you were expecting to happen, and what actually happened: Visual bug, the thumbnail for Rubirath, in addition to having Rubitressa, … --- ## [Terrors consecutively leave multiple troops in 3rd position](https://community.gemsofwar.com/t/terrors-consecutively-leave-multiple-troops-in-3rd-position/83059)
**Author:** [@JamesDurning](https://community.gemsofwar.com/u/JamesDurning)\ **Replies:** 2\ **Last updated:** [January 21, 2024, 12:12am UTC](https://community.gemsofwar.com/t/terrors-consecutively-leave-multiple-troops-in-3rd-position/83059 "2024-01-21T00:12:17Z")
Platform, device version and operating system: Android Galaxy a71 4x speed Screenshot or image: Screenshot shows nimue info despite card showing eldritch mininon. Both troops are stacked on 3rd spot. What you we… --- ## [Hoard Level Nightmare Circus Reset](https://community.gemsofwar.com/t/hoard-level-nightmare-circus-reset/83069)
**Author:** [@lui-69](https://community.gemsofwar.com/u/lui-69)\ **Replies:** 2\ **Last updated:** [January 20, 2024, 6:26pm UTC](https://community.gemsofwar.com/t/hoard-level-nightmare-circus-reset/83069 "2024-01-20T18:26:45Z")
Platform, device version and operating system: Android Handy Yesterday I started the new underworld Nightmare Circus. I bought the treasure pile at 150 and bought the last level 5x in the shop to get all the potions. T… --- ## [Thingamabob does incorrect splash damage](https://community.gemsofwar.com/t/thingamabob-does-incorrect-splash-damage/83008)
**Author:** [@Derio](https://community.gemsofwar.com/u/Derio)\ **Replies:** 4\ **Last updated:** [January 20, 2024, 12:21pm UTC](https://community.gemsofwar.com/t/thingamabob-does-incorrect-splash-damage/83008 "2024-01-20T12:21:28Z")
Platform, device version and operating system: PC (Steam), Windows 10, version 22H2 Screenshot or image: What you were expecting to happen, and what actually happened: Thingamabob (legendary weapon) does 100% dama… --- ## [Nymph cast Entangle on Stealthy Nightweaver during pet battle](https://community.gemsofwar.com/t/nymph-cast-entangle-on-stealthy-nightweaver-during-pet-battle/83020)
**Author:** [@JamesDurning](https://community.gemsofwar.com/u/JamesDurning)\ **Replies:** 5\ **Last updated:** [January 19, 2024, 9:49am UTC](https://community.gemsofwar.com/t/nymph-cast-entangle-on-stealthy-nightweaver-during-pet-battle/83020 "2024-01-19T09:49:23Z")
Specs Android Description During a pet battle, despite being stealthy, a Nymph cast Entangle on my hero in 1st spot, despite them having the Stealthy talent selected. I clicked on my hero to make sure that they had St… --- ## [Empress missing in the Pool - Switch](https://community.gemsofwar.com/t/empress-missing-in-the-pool-switch/83038)
**Author:** [@Estella](https://community.gemsofwar.com/u/Estella)\ **Replies:** 0\ **Last updated:** [January 19, 2024, 9:05am UTC](https://community.gemsofwar.com/t/empress-missing-in-the-pool-switch/83038 "2024-01-19T09:05:21Z")
Switch Can you add The Empress to the vault pool on switch. Many thanks :slight\_smile: --- ## [\[1. Reported 2. Intended\] PvP Tiers and VPs](https://community.gemsofwar.com/t/1-reported-2-intended-pvp-tiers-and-vps/82810)
**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\ **Replies:** 27\ **Last updated:** [January 18, 2024, 7:03pm UTC](https://community.gemsofwar.com/t/1-reported-2-intended-pvp-tiers-and-vps/82810 "2024-01-18T19:03:36Z")
Platform, device version and operating system: iOS 17.2.1 and GoW 7.3 Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting that the VPs would increase proportionately … --- ## [\[Reported\]"Random Troop" MVP](https://community.gemsofwar.com/t/reported-random-troop-mvp/82560)
**Author:** [@Dank](https://community.gemsofwar.com/u/Dank)\ **Replies:** 2\ **Last updated:** [January 18, 2024, 6:59pm UTC](https://community.gemsofwar.com/t/reported-random-troop-mvp/82560 "2024-01-18T18:59:25Z")
Platform, device version and operating system: Steam, Windows 10. Screenshot or image: What you were expecting to happen, and what actually happened: The MVP screen at the end of the battle should feature one of t… --- ## [Loss of Gem generation bonus for similar troops](https://community.gemsofwar.com/t/loss-of-gem-generation-bonus-for-similar-troops/82985)
**Author:** [@GRADUR](https://community.gemsofwar.com/u/GRADUR)\ **Replies:** 4\ **Last updated:** [January 18, 2024, 12:10am UTC](https://community.gemsofwar.com/t/loss-of-gem-generation-bonus-for-similar-troops/82985 "2024-01-18T00:10:47Z")
Platform, device version and operating system: Windows 10, Steam Screenshot or image: What you were expecting to happen, and what actually happened: When you have 4 similar troops, you receive a +12 gem bonus, and… --- ## [\[Fixed\] 7.3 Bugs (Nintendo Switch)](https://community.gemsofwar.com/t/fixed-7-3-bugs-nintendo-switch/82947)
**Author:** [@Draegor](https://community.gemsofwar.com/u/Draegor)\ **Replies:** 2\ **Last updated:** [January 17, 2024, 1:44pm UTC](https://community.gemsofwar.com/t/fixed-7-3-bugs-nintendo-switch/82947 "2024-01-17T13:44:37Z")
Nintendo Switch 7.3 Trying to level-up the Cosmic Dragons will cause a game crash (including Stellarix). No levels are applied, so they are permanently stuck at low level. This happens every time. I used orbs … --- ## [\[Reported\] Chat resolution changes when opening chat from different spots](https://community.gemsofwar.com/t/reported-chat-resolution-changes-when-opening-chat-from-different-spots/81914)
**Author:** [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Replies:** 8\ **Last updated:** [January 16, 2024, 1:45pm UTC](https://community.gemsofwar.com/t/reported-chat-resolution-changes-when-opening-chat-from-different-spots/81914 "2024-01-16T13:45:37Z")
Platform, device version and operating system: Steam. Screenshot or image: When chat is opened from the main map screen: When chat is opened from inside of a battle: What you were expecting to happen, and what… [Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=29) [Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=31)