# Bug Reports **URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=25 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 26 --- ## [\[Contact Support\] Pet Game Crash](https://community.gemsofwar.com/t/contact-support-pet-game-crash/84487)
**Author:** [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\ **Replies:** 2\ **Last updated:** [June 23, 2024, 10:44pm UTC](https://community.gemsofwar.com/t/contact-support-pet-game-crash/84487 "2024-06-23T22:44:05Z")
Platform, device version and operating system: Nintendo Switch Screenshot or image: What you were expecting to happen, and what actually happened: I wanted to view my pet collection, but my game froze up and crash… --- ## [\[Reported\] Trials/epic trials cursor](https://community.gemsofwar.com/t/reported-trials-epic-trials-cursor/84441)
**Author:** [@BearRazor2470](https://community.gemsofwar.com/u/BearRazor2470)\ **Replies:** 1\ **Last updated:** [June 18, 2024, 12:07am UTC](https://community.gemsofwar.com/t/reported-trials-epic-trials-cursor/84441 "2024-06-18T00:07:01Z")
Xbox, post alliance update Go trials and move over to the next one without the page scrolling over Everytime Open trials over and over again --- ## [\[Reported\] No matches to choose in PVP](https://community.gemsofwar.com/t/reported-no-matches-to-choose-in-pvp/84437)
**Author:** [@Lufia](https://community.gemsofwar.com/u/Lufia)\ **Replies:** 3\ **Last updated:** [June 16, 2024, 11:26pm UTC](https://community.gemsofwar.com/t/reported-no-matches-to-choose-in-pvp/84437 "2024-06-16T23:26:23Z")
Platform, device version and operating system: PC Screenshot or image: What you were expecting to happen, and what actually happened: When doing my citadels gold mark bonus fights today I couldn’t do them in Broke… --- ## [\[Reported\] Wrong icon colour in Ghostbustin" event](https://community.gemsofwar.com/t/reported-wrong-icon-colour-in-ghostbustin-event/84407)
**Author:** [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)\ **Replies:** 12\ **Last updated:** [June 15, 2024, 5:27am UTC](https://community.gemsofwar.com/t/reported-wrong-icon-colour-in-ghostbustin-event/84407 "2024-06-15T05:27:24Z")
Platform, device version and operating system: PS5 What you were expecting to happen, and what actually happened: The Spectral Colossus battle icon should be the Ultra-Rare Blue colour not the Epic Purple colour. Ho… --- ## [News contain invalid HTML tags](https://community.gemsofwar.com/t/news-contain-invalid-html-tags/67756)
**Author:** [@gary\_dils](https://community.gemsofwar.com/u/gary_dils)\ **Replies:** 12\ **Last updated:** [May 3, 2023, 8:55pm UTC](https://community.gemsofwar.com/t/news-contain-invalid-html-tags/67756 "2023-05-03T20:55:45Z")
Platform, device version and operating system: PC (but actually does not matter) Screenshot or image: \ being the culprit here, highlighted red What you were expecting to happen, and what actually happened: I … --- ## [\[Fixed\] 7.5 achievements not showing up on Xbox](https://community.gemsofwar.com/t/fixed-7-5-achievements-not-showing-up-on-xbox/84188)
**Author:** [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Replies:** 30\ **Last updated:** [June 11, 2024, 5:11pm UTC](https://community.gemsofwar.com/t/fixed-7-5-achievements-not-showing-up-on-xbox/84188 "2024-06-11T17:11:54Z")
Platform, device version and operating system: XBOX What you were expecting to happen, and what actually happened: Was expecting the new achievements for both the 7.4 and 7.5 updates to appear but only the 7.4 achi… --- ## [\[Reported\] Weird chat overlay / glitch / scaling](https://community.gemsofwar.com/t/reported-weird-chat-overlay-glitch-scaling/84381)
**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Replies:** 2\ **Last updated:** [June 11, 2024, 4:12am UTC](https://community.gemsofwar.com/t/reported-weird-chat-overlay-glitch-scaling/84381 "2024-06-11T04:12:36Z")
Platform, device version and operating system: PC Screenshot or image: What you were expecting to happen, and what actually happened: This is a little tricky issue, but might be related to weird chat scaling pro… --- ## [\[Investigating\] Honeydipper fails to Charm if it kills the target](https://community.gemsofwar.com/t/investigating-honeydipper-fails-to-charm-if-it-kills-the-target/84383)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 2\ **Last updated:** [June 9, 2024, 11:34pm UTC](https://community.gemsofwar.com/t/investigating-honeydipper-fails-to-charm-if-it-kills-the-target/84383 "2024-06-09T23:34:43Z")
Version: 7.5.0 (Switch) Video footage: (recorded) Description: When casting the Deep Hive faction weapon, Honeydipper, if the target dies from the damage inflicted then the weapon fails to inflict Charm damage on any a… --- ## [\[Contact Support\] Elite pass paid but not received](https://community.gemsofwar.com/t/contact-support-elite-pass-paid-but-not-received/84405)
**Author:** [@mads](https://community.gemsofwar.com/u/mads)\ **Replies:** 3\ **Last updated:** [June 10, 2024, 11:22pm UTC](https://community.gemsofwar.com/t/contact-support-elite-pass-paid-but-not-received/84405 "2024-06-10T23:22:52Z")
I play on a Kindle Fire, yesterday I bought the Elite pass, got the message that my order was complete then the game shut down, I reopened it but never got the pass. I checked my orders on Amazon and it has been paid. H… --- ## [\[Reported\] New mythic typo](https://community.gemsofwar.com/t/reported-new-mythic-typo/84382)
**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\ **Replies:** 5\ **Last updated:** [June 10, 2024, 11:00pm UTC](https://community.gemsofwar.com/t/reported-new-mythic-typo/84382 "2024-06-10T23:00:57Z")
On the 3rd trait of Bieska it should say “on a random enemy” not “on random enemy”. Also x2 boost ratio for enraged allies? That seems very low / weak when the splash is already weak. --- ## [\[Reported\] Information about Citadels](https://community.gemsofwar.com/t/reported-information-about-citadels/84366)
**Author:** [@Borjay](https://community.gemsofwar.com/u/Borjay)\ **Replies:** 8\ **Last updated:** [June 8, 2024, 6:56pm UTC](https://community.gemsofwar.com/t/reported-information-about-citadels/84366 "2024-06-08T18:56:39Z")
Platform, device version and operating system: All of them. Screenshot or image: Forum 7.5 patch notes: https://community.gemsofwar.com/t/7-5-update-united-we-stand/84178 Gems of Zendesk website https://gemsof… --- ## [\[Reported\] Cliffy Error Yesterday and Today no Gold Mark Bonus](https://community.gemsofwar.com/t/reported-cliffy-error-yesterday-and-today-no-gold-mark-bonus/84358)
**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Replies:** 6\ **Last updated:** [June 8, 2024, 12:45pm UTC](https://community.gemsofwar.com/t/reported-cliffy-error-yesterday-and-today-no-gold-mark-bonus/84358 "2024-06-08T12:45:38Z")
Platform, device version and operating system: Mobile / PC Other players in Dark Order are getting Gold Mark Bonuses today - 10 GM in 4 regions and 20 in a 5th. I played yesterday but had Cliffy Errors in PVP Citadel … --- ## [\[Reported\] No Vulnerable Citadel Areas on Thursday?](https://community.gemsofwar.com/t/reported-no-vulnerable-citadel-areas-on-thursday/84377)
**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\ **Replies:** 22\ **Last updated:** [June 7, 2024, 12:57am UTC](https://community.gemsofwar.com/t/reported-no-vulnerable-citadel-areas-on-thursday/84377 "2024-06-07T00:57:28Z")
I had no vulnerable areas yesterday with swords behind them - so thought that was normal because it was Wednesday. But again today Thursday I have no vulnerable areas? Instead every single region has a purple crown on … --- ## [\[More info needed\] Freezing receiving Orbs](https://community.gemsofwar.com/t/more-info-needed-freezing-receiving-orbs/84355)
**Author:** [@sthorne1271](https://community.gemsofwar.com/u/sthorne1271)\ **Replies:** 7\ **Last updated:** [June 6, 2024, 4:44am UTC](https://community.gemsofwar.com/t/more-info-needed-freezing-receiving-orbs/84355 "2024-06-06T04:44:01Z")
Platform, device version and operating system: PC (Steam) Receive an Orb Chaos Twice this week when I was collecting an Orb the game froze. I don’t know if I actually received the orb as it froze completely. This ti… --- ## [\[Investigating\] Pvp wins not rewarding 50 gold marks, only rewarding 11](https://community.gemsofwar.com/t/investigating-pvp-wins-not-rewarding-50-gold-marks-only-rewarding-11/84331)
**Author:** [@Docfreez](https://community.gemsofwar.com/u/Docfreez)\ **Replies:** 7\ **Last updated:** [June 6, 2024, 1:23am UTC](https://community.gemsofwar.com/t/investigating-pvp-wins-not-rewarding-50-gold-marks-only-rewarding-11/84331 "2024-06-06T01:23:26Z")
Platform, device version and operating system: xbox series x Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to receive 50 gold marks for winning 5 pvp battles in th… --- ## [\[Reported\] Visual Bugs on Side menu on main screen, Adventurer's Path screen, Alliance Leaderboard tab screen and Region Bonus text](https://community.gemsofwar.com/t/reported-visual-bugs-on-side-menu-on-main-screen-adventurers-path-screen-alliance-leaderboard-tab-screen-and-region-bonus-text/84326)
**Author:** [@Borjay](https://community.gemsofwar.com/u/Borjay)\ **Replies:** 10\ **Last updated:** [June 6, 2024, 1:15am UTC](https://community.gemsofwar.com/t/reported-visual-bugs-on-side-menu-on-main-screen-adventurers-path-screen-alliance-leaderboard-tab-screen-and-region-bonus-text/84326 "2024-06-06T01:15:04Z")
Platform, device version and operating system: Android 14, Samsung Galaxy A13 Screenshot or image: Adventurer’s Path Alliance Leaderboard Tab Kingdom Pass Side Menu Silver Mark Region Bonus text What y… --- ## [\[Not a bug\] Voting and Citadel War happening at the same time](https://community.gemsofwar.com/t/not-a-bug-voting-and-citadel-war-happening-at-the-same-time/84354)
**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\ **Replies:** 4\ **Last updated:** [June 4, 2024, 10:41pm UTC](https://community.gemsofwar.com/t/not-a-bug-voting-and-citadel-war-happening-at-the-same-time/84354 "2024-06-04T22:41:47Z")
Platform, device version and operating system: PC, Win 11 Screenshot or image: Voting according to the patch notes is only on Sundays. Citadel Wars are every day EXCEPT Sunday and Wednesday (pet rescue day). … --- ## [\[Reported\] Reset of PVP ladder](https://community.gemsofwar.com/t/reported-reset-of-pvp-ladder/84361)
**Author:** [@AnDre\_pl](https://community.gemsofwar.com/u/AnDre_pl)\ **Replies:** 2\ **Last updated:** [June 3, 2024, 10:49pm UTC](https://community.gemsofwar.com/t/reported-reset-of-pvp-ladder/84361 "2024-06-03T22:49:35Z")
Platform, device version and operating system: PC, Windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: Was expecting global ladder reset and real scores but look at no of… --- ## [\[Contact Support\] Unable to log in on xbox](https://community.gemsofwar.com/t/contact-support-unable-to-log-in-on-xbox/84362)
**Author:** [@Beckybook](https://community.gemsofwar.com/u/Beckybook)\ **Replies:** 1\ **Last updated:** [June 3, 2024, 9:21pm UTC](https://community.gemsofwar.com/t/contact-support-unable-to-log-in-on-xbox/84362 "2024-06-03T21:21:15Z")
Platform, device version and operating system: XBOX Series X Screenshot or image: What you were expecting to happen, and what actually happened: I’ve not been able to log in since Sunday. I’ve checked server statu… --- ## [\[Contact Support\] Game Out of Sync Error](https://community.gemsofwar.com/t/contact-support-game-out-of-sync-error/78630)
**Author:** [@Aragorn1](https://community.gemsofwar.com/u/Aragorn1)\ **Replies:** 48\ **Last updated:** [June 3, 2024, 5:43pm UTC](https://community.gemsofwar.com/t/contact-support-game-out-of-sync-error/78630 "2024-06-03T17:43:25Z")
Platform, device version and operating system: Xbox Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to play the Adventure Board battles, but after 2 battles I get a… --- ## [\[Not a bug\] Citadel Wars error analysis](https://community.gemsofwar.com/t/not-a-bug-citadel-wars-error-analysis/84359)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 1\ **Last updated:** [June 3, 2024, 10:49am UTC](https://community.gemsofwar.com/t/not-a-bug-citadel-wars-error-analysis/84359 "2024-06-03T10:49:52Z")
Platform, device version and operating system: PC/Mobile Error analysis: Citadel Wars needs some kind of background job to activate events, e.g. for making citadels vulnerable, handing out sigils and enabling voting. … --- ## [\[Fixed\] Cliffy Error in Citadel battle](https://community.gemsofwar.com/t/fixed-cliffy-error-in-citadel-battle/84340)
**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\ **Replies:** 34\ **Last updated:** [June 3, 2024, 4:44am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-in-citadel-battle/84340 "2024-06-03T04:44:45Z")
Platform, device version and operating system: PC, Win 11 Screenshot or image: Played in Summer Isle --- ## [\[Fixed\] Today we have Citadel War and no Voting!? (On Playstation)](https://community.gemsofwar.com/t/fixed-today-we-have-citadel-war-and-no-voting-on-playstation/84343)
**Author:** [@Sheffield](https://community.gemsofwar.com/u/Sheffield)\ **Replies:** 10\ **Last updated:** [June 3, 2024, 12:14am UTC](https://community.gemsofwar.com/t/fixed-today-we-have-citadel-war-and-no-voting-on-playstation/84343 "2024-06-03T00:14:09Z")
I see on PvP that we have Citadel War on 5 Regions and the Winner Alliance can no voting? --- ## [\[Reported\] Voting open 3h before daily reset on Saturday morning European time](https://community.gemsofwar.com/t/reported-voting-open-3h-before-daily-reset-on-saturday-morning-european-time/84334)
**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Replies:** 19\ **Last updated:** [June 2, 2024, 10:55pm UTC](https://community.gemsofwar.com/t/reported-voting-open-3h-before-daily-reset-on-saturday-morning-european-time/84334 "2024-06-02T22:55:34Z")
Platform, device version and operating system: Mobile/PC Screenshot or image: What you were expecting to happen, and what actually happened: It’s 7.05 a.m. on Saturday mornig. Voting in citadels is now open. It s… --- ## [\[Reported\] Able to post in Alliance chat despite being below the required rank](https://community.gemsofwar.com/t/reported-able-to-post-in-alliance-chat-despite-being-below-the-required-rank/84346)
**Author:** [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Replies:** 3\ **Last updated:** [June 2, 2024, 9:49pm UTC](https://community.gemsofwar.com/t/reported-able-to-post-in-alliance-chat-despite-being-below-the-required-rank/84346 "2024-06-02T21:49:39Z")
Platform, device version and operating system: Windows, Steam. What you were expecting to happen, and what actually happened: I was expecting nothing to be sent to Alliance chat, since I’m not a high enough rank to … --- ## [\[Reported\] Game Crash cause of no moves](https://community.gemsofwar.com/t/reported-game-crash-cause-of-no-moves/84282)
**Author:** [@Wolfchadren](https://community.gemsofwar.com/u/Wolfchadren)\ **Replies:** 7\ **Last updated:** [May 31, 2024, 5:05pm UTC](https://community.gemsofwar.com/t/reported-game-crash-cause-of-no-moves/84282 "2024-05-31T17:05:04Z")
Platform, device version and operating system: Nintendo Switch Screenshot or image: Forgot to hit the button to do so What you were expecting to happen, and what actually happened: Was wondering if there was a failsaf… --- ## [\[Reported\] Error in citadel battle](https://community.gemsofwar.com/t/reported-error-in-citadel-battle/84316)
**Author:** [@iLastrevenge](https://community.gemsofwar.com/u/iLastrevenge)\ **Replies:** 4\ **Last updated:** [May 31, 2024, 11:32am UTC](https://community.gemsofwar.com/t/reported-error-in-citadel-battle/84316 "2024-05-31T11:32:08Z")
After each battle in bay of stars,I don’t earn victory point , and lose sigil, after battle in screen I see this error… Screenshot with error can’t upload… I can’t embed media in post because. --- ## [\[Reported\] Titan’s Bane Spell Lag](https://community.gemsofwar.com/t/reported-titan-s-bane-spell-lag/84245)
**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\ **Replies:** 4\ **Last updated:** [May 30, 2024, 7:12am UTC](https://community.gemsofwar.com/t/reported-titan-s-bane-spell-lag/84245 "2024-05-30T07:12:15Z")
Latest iOS and GoW version I recorded a video of the behavior but it won’t let me upload. When the titans bane spell is cast, it destroys the column and attacks the opponents troop right away… and then the column just … --- ## [\[Fixed\] Missing graphics - 7.5 edition](https://community.gemsofwar.com/t/fixed-missing-graphics-7-5-edition/84276)
**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Replies:** 6\ **Last updated:** [May 29, 2024, 2:53am UTC](https://community.gemsofwar.com/t/fixed-missing-graphics-7-5-edition/84276 "2024-05-29T02:53:18Z")
Platform, device version and operating system: Android Screenshot or image: What you were expecting to happen, and what actually happened: The Two of Swords tarot card has no spell or troop art. As you can see, t… --- ## [\[Fixed\] Cliffy error, help please](https://community.gemsofwar.com/t/fixed-cliffy-error-help-please/84257)
**Author:** [@Lucien](https://community.gemsofwar.com/u/Lucien)\ **Replies:** 95\ **Last updated:** [May 27, 2024, 8:45pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-help-please/84257 "2024-05-27T20:45:01Z")
cant play… whats the error [Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=24) [Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=26)