# Bug Reports

**URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=24

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 25

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## [\[Not a bug\] Invulnerable Ossifer got frozen](https://community.gemsofwar.com/t/not-a-bug-invulnerable-ossifer-got-frozen/84727)

<div class="topic-metadata">

**Author:** [@Buchas](https://community.gemsofwar.com/u/Buchas)\
**Replies:** 2\
**Last updated:** [July 22, 2024, 6:34pm UTC](https://community.gemsofwar.com/t/not-a-bug-invulnerable-ossifer-got-frozen/84727 "2024-07-22T18:34:14Z")

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Platform, device version and operating system: Steam, PC, Windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: Immortal Ossifer has invulnerable trait which states “Immune…

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## [\[Known Issue - More info needed\] Game freezes when game matches gems instead of casting convert gems spell](https://community.gemsofwar.com/t/known-issue-more-info-needed-game-freezes-when-game-matches-gems-instead-of-casting-convert-gems-spell/60752)

<div class="topic-metadata">

**Author:** [@Goodly](https://community.gemsofwar.com/u/Goodly)\
**Replies:** 5\
**Last updated:** [July 22, 2024, 12:53pm UTC](https://community.gemsofwar.com/t/known-issue-more-info-needed-game-freezes-when-game-matches-gems-instead-of-casting-convert-gems-spell/60752 "2024-07-22T12:53:23Z")

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Platform, device version and operating system: Windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: tried to cast alchemist, gem started shaking when i clicked on one tryi…

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## [\[Fixed\] Visual glitch - PvP season pass](https://community.gemsofwar.com/t/fixed-visual-glitch-pvp-season-pass/84718)

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**Author:** [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\
**Replies:** 2\
**Last updated:** [July 22, 2024, 8:48am UTC](https://community.gemsofwar.com/t/fixed-visual-glitch-pvp-season-pass/84718 "2024-07-22T08:48:38Z")

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Platform, device version and operating system: mobile - Android Screenshot or image: What you were expecting to happen, and what actually happened: Various graphics assets overlay over the PvP season pass menu.…

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## [\[Not a bug\] Diamantina appears in defense team in Winter's Reach (Fey)](https://community.gemsofwar.com/t/not-a-bug-diamantina-appears-in-defense-team-in-winters-reach-fey/84716)

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**Author:** [@Risa](https://community.gemsofwar.com/u/Risa)\
**Replies:** 2\
**Last updated:** [July 22, 2024, 8:40am UTC](https://community.gemsofwar.com/t/not-a-bug-diamantina-appears-in-defense-team-in-winters-reach-fey/84716 "2024-07-22T08:40:38Z")

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Platform, device version and operating system: steam Screenshot or image: What you were expecting to happen, and what actually happened: Neither Diamantina, nor Stellarix, is of fey type. They should not appear he…

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## [\[Reported\] Weapon unlock progress wrong display](https://community.gemsofwar.com/t/reported-weapon-unlock-progress-wrong-display/79725)

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**Author:** [@tarot](https://community.gemsofwar.com/u/tarot)\
**Replies:** 3\
**Last updated:** [July 21, 2024, 12:56am UTC](https://community.gemsofwar.com/t/reported-weapon-unlock-progress-wrong-display/79725 "2024-07-21T00:56:10Z")

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Platform, device version and operating system: Nintendo Switch Screenshot or image: Simple enough to describe, omitted. What you were expecting to happen, and what actually happened: When I look at an unowned weapon…

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## [\[Not a bug\] "My Stuff is So Shiny" trophy broken on Playstation](https://community.gemsofwar.com/t/not-a-bug-my-stuff-is-so-shiny-trophy-broken-on-playstation/84703)

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**Author:** [@skazzzz4](https://community.gemsofwar.com/u/skazzzz4)\
**Replies:** 1\
**Last updated:** [July 20, 2024, 2:12am UTC](https://community.gemsofwar.com/t/not-a-bug-my-stuff-is-so-shiny-trophy-broken-on-playstation/84703 "2024-07-20T02:12:59Z")

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Platform, device version and operating system: Playstation 5 Screenshot or image: What you were expecting to happen, and what actually happened: Upgraded my 8th troop to shiny but trophy did not pop. Double checked t…

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## [\[Reported\] Scythe of Sin Special Offer Errors](https://community.gemsofwar.com/t/reported-scythe-of-sin-special-offer-errors/84679)

<div class="topic-metadata">

**Author:** [@Bizkit](https://community.gemsofwar.com/u/Bizkit)\
**Replies:** 4\
**Last updated:** [July 19, 2024, 3:38am UTC](https://community.gemsofwar.com/t/reported-scythe-of-sin-special-offer-errors/84679 "2024-07-19T03:38:03Z")

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The heading and description for the Scythe of Sin special offer are messed up.

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## [\[Reported\] PVP Pass & Burning Marks Early Access](https://community.gemsofwar.com/t/reported-pvp-pass-burning-marks-early-access/84671)

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**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\
**Replies:** 14\
**Last updated:** [July 18, 2024, 4:32am UTC](https://community.gemsofwar.com/t/reported-pvp-pass-burning-marks-early-access/84671 "2024-07-18T04:32:02Z")

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I downloaded the Immortals update from App Store (latest iOS). In the app, I downloaded all assets. I looked into the “…” and “!” Bug briefly but I don’t think I’ve played the game otherwise today. I purchased the 50 gol…

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## [\[Reported\] Immortal Pet in Pet Rescue](https://community.gemsofwar.com/t/reported-immortal-pet-in-pet-rescue/84672)

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**Author:** [@BranaHawk](https://community.gemsofwar.com/u/BranaHawk)\
**Replies:** 13\
**Last updated:** [July 17, 2024, 9:15pm UTC](https://community.gemsofwar.com/t/reported-immortal-pet-in-pet-rescue/84672 "2024-07-17T21:15:57Z")

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Platform, device version and operating system: Win 10, Steam. 8.0 version of Gems Screenshot or image: What you were expecting to happen, and what actually happened: I was (literally) hoping to get Lucky, or a…

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## [\[Reported\] Facestick weapon wrong text](https://community.gemsofwar.com/t/reported-facestick-weapon-wrong-text/84665)

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**Author:** [@BearRazor2470](https://community.gemsofwar.com/u/BearRazor2470)\
**Replies:** 2\
**Last updated:** [July 17, 2024, 8:18pm UTC](https://community.gemsofwar.com/t/reported-facestick-weapon-wrong-text/84665 "2024-07-17T20:18:59Z")

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All platforms I was expecting splash damage on facestick but instead did light splash damage Every time Open the game go to facestick and its description side bar of telling you in detail what it does it says splas…

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## [\[Not a bug\] King Heliodor Unusable in Weekly Event](https://community.gemsofwar.com/t/not-a-bug-king-heliodor-unusable-in-weekly-event/84675)

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**Author:** [@Tirinoth](https://community.gemsofwar.com/u/Tirinoth)\
**Replies:** 2\
**Last updated:** [July 17, 2024, 8:37am UTC](https://community.gemsofwar.com/t/not-a-bug-king-heliodor-unusable-in-weekly-event/84675 "2024-07-17T08:37:02Z")

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Platform, device version and operating system: Samsung Galaxy Note 9 Screenshot or image: What you were expecting to happen, and what actually happened: Tried to add King Heliodor to my team. Could not find him in …

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## [\[Reported\] Exclamtion Mark in Bottom Left](https://community.gemsofwar.com/t/reported-exclamtion-mark-in-bottom-left/84668)

<div class="topic-metadata">

**Author:** [@Bizkit](https://community.gemsofwar.com/u/Bizkit)\
**Replies:** 7\
**Last updated:** [July 17, 2024, 8:03am UTC](https://community.gemsofwar.com/t/reported-exclamtion-mark-in-bottom-left/84668 "2024-07-17T08:03:02Z")

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What’s with the exclamation mark in the bottom left? I’ve tried scrolling down, but can’t. Is this a bug or something?

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## [Immortals typos](https://community.gemsofwar.com/t/immortals-typos/84674)

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**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\
**Replies:** 0\
**Last updated:** [July 17, 2024, 5:54am UTC](https://community.gemsofwar.com/t/immortals-typos/84674 "2024-07-17T05:54:59Z")

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Not really a bug so much as a discrepancy. When you search troops or weapons for the phrase “in my team” vs. “on my team” you will see the terminology is not applied consistently. Prior to the immortals, it was predomin…

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## [\[Investigating\] Egg Thief Bug](https://community.gemsofwar.com/t/investigating-egg-thief-bug/84666)

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**Author:** [@Draegor](https://community.gemsofwar.com/u/Draegor)\
**Replies:** 5\
**Last updated:** [July 16, 2024, 11:58pm UTC](https://community.gemsofwar.com/t/investigating-egg-thief-bug/84666 "2024-07-16T23:58:26Z")

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Nintendo Switch Egg Thief is NOT supposed to gain stats on cast. This happens during PvP on enemy team only. Rogue Restriction. Not sure if Blood Frenzy has anything to do with it. Multiple enemies Egg Thief, alw…

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## [AI Essencia's skill bugged](https://community.gemsofwar.com/t/ai-essencias-skill-bugged/84640)

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**Author:** [@Lufia](https://community.gemsofwar.com/u/Lufia)\
**Replies:** 3\
**Last updated:** [July 16, 2024, 11:56pm UTC](https://community.gemsofwar.com/t/ai-essencias-skill-bugged/84640 "2024-07-16T23:56:42Z")

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Platform, device version and operating system: PC Screenshot or image: Before use of skill: After use of skill: What you were expecting to happen, and what actually happened: Essencias skill should only summ…

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## [\[Reported\] PVP Leaderboard what Cheating Nonsense is this?](https://community.gemsofwar.com/t/reported-pvp-leaderboard-what-cheating-nonsense-is-this/84655)

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**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\
**Replies:** 19\
**Last updated:** [July 16, 2024, 11:15pm UTC](https://community.gemsofwar.com/t/reported-pvp-leaderboard-what-cheating-nonsense-is-this/84655 "2024-07-16T23:15:30Z")

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This morning 15 July I started off with PVP - this is the screenshot I took approximately 09:04 (09:00 am is the official weekly reset time for me): Okay so I play and approximately 5 mins later - at 09:10 (this is n…

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## [\[Not a bug\] Valhawk bypass gnome-a-palooza](https://community.gemsofwar.com/t/not-a-bug-valhawk-bypass-gnome-a-palooza/84647)

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**Author:** [@Ant\_Man](https://community.gemsofwar.com/u/Ant_Man)\
**Replies:** 4\
**Last updated:** [July 16, 2024, 1:57am UTC](https://community.gemsofwar.com/t/not-a-bug-valhawk-bypass-gnome-a-palooza/84647 "2024-07-16T01:57:27Z")

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Platform, device version and operating system: Pc/Mobile Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting to get 4 gnomes and Valhawk replaced one of them. Accordin…

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## [\[Reported\] Small full mana troop pictures](https://community.gemsofwar.com/t/reported-small-full-mana-troop-pictures/84446)

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**Author:** [@Lufia](https://community.gemsofwar.com/u/Lufia)\
**Replies:** 7\
**Last updated:** [July 13, 2024, 1:47am UTC](https://community.gemsofwar.com/t/reported-small-full-mana-troop-pictures/84446 "2024-07-13T01:47:28Z")

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Platform, device version and operating system: PC Screenshot or image: What you were expecting to happen, and what actually happened: When reaching full mana every troop has a squashed picture. Happens to both tea…

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## [\[Reported\] Spellcard graphics displaying incorrectly in battle?](https://community.gemsofwar.com/t/reported-spellcard-graphics-displaying-incorrectly-in-battle/84599)

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**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 12\
**Last updated:** [July 13, 2024, 1:41am UTC](https://community.gemsofwar.com/t/reported-spellcard-graphics-displaying-incorrectly-in-battle/84599 "2024-07-13T01:41:22Z")

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Technically this has been reported before, but was lacking a method to reproduce/trace it to determine the actual cause so it could get fixed … and now I can contribute footage of it happening also on Switch, implying it…

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## [\[Reported\] Dragons eye buffing enemy troops in ancient khet](https://community.gemsofwar.com/t/reported-dragons-eye-buffing-enemy-troops-in-ancient-khet/84605)

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**Author:** [@Whiskeyjack](https://community.gemsofwar.com/u/Whiskeyjack)\
**Replies:** 5\
**Last updated:** [July 10, 2024, 12:02am UTC](https://community.gemsofwar.com/t/reported-dragons-eye-buffing-enemy-troops-in-ancient-khet/84605 "2024-07-10T00:02:49Z")

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Platform, device version and operating system: Android Screenshot or image: What you were expecting to happen, and what actually happened: Dragons eye is buffing all stats of all enemy troops except the …

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## [\[Investigating\] Chat emoji bug](https://community.gemsofwar.com/t/investigating-chat-emoji-bug/84595)

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**Author:** [@Nighthorns](https://community.gemsofwar.com/u/Nighthorns)\
**Replies:** 2\
**Last updated:** [July 9, 2024, 2:54am UTC](https://community.gemsofwar.com/t/investigating-chat-emoji-bug/84595 "2024-07-09T02:54:24Z")

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Platform, device version and operating system: Android 14 Screenshot or image: What you were expecting to happen, and what actually happened: I expected to get the horns hand gesture (thumb in :metal:) I instead go…

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## [\[Not a bug\] Superfluous "souls" effect appearing during battle](https://community.gemsofwar.com/t/not-a-bug-superfluous-souls-effect-appearing-during-battle/84582)

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**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 4\
**Last updated:** [July 9, 2024, 12:56am UTC](https://community.gemsofwar.com/t/not-a-bug-superfluous-souls-effect-appearing-during-battle/84582 "2024-07-09T00:56:53Z")

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Platform: Switch (current version) Screenshots or video: Description: For some time now, during battles a “souls collected” visual/audio effect may display atop troop slot #1, of either team, regardless o…

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## [\[Investigating\] Zuul goth spell cast, enemies frozen and still get extra turns](https://community.gemsofwar.com/t/investigating-zuul-goth-spell-cast-enemies-frozen-and-still-get-extra-turns/84545)

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**Author:** [@Bazooka](https://community.gemsofwar.com/u/Bazooka)\
**Replies:** 7\
**Last updated:** [July 7, 2024, 6:08pm UTC](https://community.gemsofwar.com/t/investigating-zuul-goth-spell-cast-enemies-frozen-and-still-get-extra-turns/84545 "2024-07-07T18:08:50Z")

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Platform, device version and operating system: Mobile, samsung note 8 Screenshot or image: What you were expecting to happen, and what actually happened: Casting zuul goth spell and frozen enemies still get extra tur…

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## [\[Fixed\] Bug with phantom fox](https://community.gemsofwar.com/t/fixed-bug-with-phantom-fox/83165)

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**Author:** [@NMiccolis](https://community.gemsofwar.com/u/NMiccolis)\
**Replies:** 15\
**Last updated:** [July 6, 2024, 4:45pm UTC](https://community.gemsofwar.com/t/fixed-bug-with-phantom-fox/83165 "2024-07-06T16:45:10Z")

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In Windows, the second spell (mana burn) of phantom fox didn’t work In arena. There is no mana burn effect on the two first ennemies. It always happens

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## [\[Investigating\] Summoning troops in pvp reapplies pet bonuses?](https://community.gemsofwar.com/t/investigating-summoning-troops-in-pvp-reapplies-pet-bonuses/84304)

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**Author:** [@Cinnabuns](https://community.gemsofwar.com/u/Cinnabuns)\
**Replies:** 2\
**Last updated:** [July 6, 2024, 4:59am UTC](https://community.gemsofwar.com/t/investigating-summoning-troops-in-pvp-reapplies-pet-bonuses/84304 "2024-07-06T04:59:55Z")

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iphone: What you were expecting to happen, and what actually happened: Playing in pvp, specifically Bay of Stars blood frenzy. Whenever a troop is summoned (in this case primarily from King Avelorn), teams are get…

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## [\[Not a bug\] Temporary Network Problem](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557)

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**Author:** [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\
**Replies:** 8\
**Last updated:** [July 3, 2024, 2:09am UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557 "2024-07-03T02:09:32Z")

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XBOX ONE SX Log In After the game failed to work properly, I tried to restart my console. Now everything is working except Gems Of War, which can’t be started. It happens every time I try to play Gems of War. All othe…

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## [\[Investigating\] New "Frozen Knight" emoji set from Elite campaign rewards is broken](https://community.gemsofwar.com/t/investigating-new-frozen-knight-emoji-set-from-elite-campaign-rewards-is-broken/84497)

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**Author:** [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Replies:** 7\
**Last updated:** [July 2, 2024, 11:02pm UTC](https://community.gemsofwar.com/t/investigating-new-frozen-knight-emoji-set-from-elite-campaign-rewards-is-broken/84497 "2024-07-02T23:02:56Z")

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Platform, device version and operating system: Playstation Screenshot or image: Unnecessary. Read below. What you were expecting to happen, and what actually happened: Was expecting this new set of emojis to work in…

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## [\[Investigating\] Harper's Menagerie is not working](https://community.gemsofwar.com/t/investigating-harpers-menagerie-is-not-working/84556)

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**Author:** [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\
**Replies:** 1\
**Last updated:** [July 2, 2024, 10:33pm UTC](https://community.gemsofwar.com/t/investigating-harpers-menagerie-is-not-working/84556 "2024-07-02T22:33:18Z")

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XBOX ONE SX Harper’s Menagerie I tried to buy Bunnilope, but get redirected to the main screen every time. It happens every time I try to buy exactly this pet. It’s the 1st time ever I’ve been offered an unowned campa…

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## [\[Contact Support\] Infinitely recurring loading bars](https://community.gemsofwar.com/t/contact-support-infinitely-recurring-loading-bars/84544)

<div class="topic-metadata">

**Author:** [@Bazooka](https://community.gemsofwar.com/u/Bazooka)\
**Replies:** 2\
**Last updated:** [July 1, 2024, 11:47pm UTC](https://community.gemsofwar.com/t/contact-support-infinitely-recurring-loading-bars/84544 "2024-07-01T23:47:57Z")

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Platform, device version and operating system: Mobile, samsung note 8 Screenshot or image: What you were expecting to happen, and what actually happened: To load into the next fight but had infinitely recurring loadi…

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## [\[Contact Support\] Not getting rewards from pvp](https://community.gemsofwar.com/t/contact-support-not-getting-rewards-from-pvp/84543)

<div class="topic-metadata">

**Author:** [@Bazooka](https://community.gemsofwar.com/u/Bazooka)\
**Replies:** 1\
**Last updated:** [July 1, 2024, 10:13pm UTC](https://community.gemsofwar.com/t/contact-support-not-getting-rewards-from-pvp/84543 "2024-07-01T22:13:01Z")

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Platform, device version and operating system: Mobile, samsung note8 Screenshot or image: What you were expecting to happen, and what actually happened I was expecting to get the golden marks reward from being number…

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