# Bug Reports

**URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=23

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 24

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## [\[Reported\] Holiday Troops Tianlong and Unagh not on chests](https://community.gemsofwar.com/t/reported-holiday-troops-tianlong-and-unagh-not-on-chests/84712)

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**Author:** [@Ant\_Man](https://community.gemsofwar.com/u/Ant_Man)\
**Replies:** 5\
**Last updated:** [August 5, 2024, 12:44am UTC](https://community.gemsofwar.com/t/reported-holiday-troops-tianlong-and-unagh-not-on-chests/84712 "2024-08-05T00:44:38Z")

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\*Platform, device version and operating system: All Screenshot or image: What you were expecting to happen, and what actually happened: I expected by now the Holiday event troops were in chests. Tianlong’s event was …

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## [Small spell pictures again ... appears to be fixed](https://community.gemsofwar.com/t/small-spell-pictures-again-appears-to-be-fixed/84854)

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**Author:** [@Lucien](https://community.gemsofwar.com/u/Lucien)\
**Replies:** 2\
**Last updated:** [August 3, 2024, 8:21am UTC](https://community.gemsofwar.com/t/small-spell-pictures-again-appears-to-be-fixed/84854 "2024-08-03T08:21:48Z")

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as title but ten characters

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## [\[Not A Bug\] Excess Immortal Souls](https://community.gemsofwar.com/t/not-a-bug-excess-immortal-souls/84863)

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**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\
**Replies:** 2\
**Last updated:** [August 2, 2024, 7:12pm UTC](https://community.gemsofwar.com/t/not-a-bug-excess-immortal-souls/84863 "2024-08-02T19:12:31Z")

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Unlikely this is a bug, but wasn’t sure where to put. If you max an immortal (e.g., Glaycia) but then you have PVP season pass rewards pending (e.g., 45) what happens to these upon redemption? It wouldn’t seem fair for …

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## [\[Reported\] Pharoah Khafru Typo](https://community.gemsofwar.com/t/reported-pharoah-khafru-typo/84853)

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**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\
**Replies:** 0\
**Last updated:** [August 2, 2024, 7:25am UTC](https://community.gemsofwar.com/t/reported-pharoah-khafru-typo/84853 "2024-08-02T07:25:03Z")

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Minor typo: The new mythic’s spell says covert instead of convert.

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## [\[Not a bug\] Alliance ranking does not increase](https://community.gemsofwar.com/t/not-a-bug-alliance-ranking-does-not-increase/84845)

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**Author:** [@Expurgador](https://community.gemsofwar.com/u/Expurgador)\
**Replies:** 8\
**Last updated:** [August 2, 2024, 2:35am UTC](https://community.gemsofwar.com/t/not-a-bug-alliance-ranking-does-not-increase/84845 "2024-08-02T02:35:01Z")

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I’ve been in the Dark Order since day one (81 days ago). And my ranking is completely bugged since the last update as you can see in the images. I think I should have been a legionnaire 1 at least

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## [\[Reported\] Able to run teams with two or more Immortals](https://community.gemsofwar.com/t/reported-able-to-run-teams-with-two-or-more-immortals/84847)

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**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 1\
**Last updated:** [August 2, 2024, 1:23am UTC](https://community.gemsofwar.com/t/reported-able-to-run-teams-with-two-or-more-immortals/84847 "2024-08-02T01:23:35Z")

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Per the 8.0 official notes, there is supposed to be a limit of one Immortal Troop per team. But apparently, if you manually key in a specific Team Code you can in fact build and run a team with multiple Immortal Troops …

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## [\[Reported\] Immortal terra not attacking 3 times](https://community.gemsofwar.com/t/reported-immortal-terra-not-attacking-3-times/84788)

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**Author:** [@yellowleech](https://community.gemsofwar.com/u/yellowleech)\
**Replies:** 9\
**Last updated:** [August 1, 2024, 10:17pm UTC](https://community.gemsofwar.com/t/reported-immortal-terra-not-attacking-3-times/84788 "2024-08-01T22:17:08Z")

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Playstation 5 Trying to use immortal terra’s spell Happens often. Hits once or twice instead of the 3 times it’s supposed to Steps to make it happen again Cast the spell.

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## [\[Tech issue - more info needed\] PC Control issue](https://community.gemsofwar.com/t/tech-issue-more-info-needed-pc-control-issue/84825)

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**Author:** [@kevsmart](https://community.gemsofwar.com/u/kevsmart)\
**Replies:** 2\
**Last updated:** [August 1, 2024, 2:16pm UTC](https://community.gemsofwar.com/t/tech-issue-more-info-needed-pc-control-issue/84825 "2024-08-01T14:16:54Z")

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Platform, device version and operating system: PC, Steam, Windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: I have multiple issues with control on PC when using a mouse, s…

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## [\[Fixed\] Wrong Kingdom Attached for Doomed Fauchard](https://community.gemsofwar.com/t/fixed-wrong-kingdom-attached-for-doomed-fauchard/84818)

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**Author:** [@Ant\_Man](https://community.gemsofwar.com/u/Ant_Man)\
**Replies:** 8\
**Last updated:** [August 1, 2024, 2:50am UTC](https://community.gemsofwar.com/t/fixed-wrong-kingdom-attached-for-doomed-fauchard/84818 "2024-08-01T02:50:57Z")

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New Doomed weapon is tied to a wrong Kingdom (Broken Spire) instead of the Weekly Kingdom Maugrim Woods. I would like to use in Underspire this week, but it is impossible at the moment. Ordering weapons for Maugrim …

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## [\[Reported\] The question mark/help button on ToD does nothing](https://community.gemsofwar.com/t/reported-the-question-mark-help-button-on-tod-does-nothing/84827)

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**Author:** [@Redcap](https://community.gemsofwar.com/u/Redcap)\
**Replies:** 0\
**Last updated:** [July 30, 2024, 10:03pm UTC](https://community.gemsofwar.com/t/reported-the-question-mark-help-button-on-tod-does-nothing/84827 "2024-07-30T22:03:38Z")

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PC and iOS For the last 4 or 5 Tower of Dooms, the help/question mark button does nothing instead of bringing us the the web based info page.

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## [\[Reported\] Ossifer team in Ancient Khet not saving](https://community.gemsofwar.com/t/reported-ossifer-team-in-ancient-khet-not-saving/84740)

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**Author:** [@Tresk](https://community.gemsofwar.com/u/Tresk)\
**Replies:** 34\
**Last updated:** [July 30, 2024, 10:05pm UTC](https://community.gemsofwar.com/t/reported-ossifer-team-in-ancient-khet-not-saving/84740 "2024-07-30T22:05:17Z")

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Platform, device version and operating system: Steam / Win 11 Screenshot or image: What you were expecting to happen, and what actually happened: I expect all pvp attack teams to save for each area once they are…

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## [\[Reported\] Ossifer team is not saved](https://community.gemsofwar.com/t/reported-ossifer-team-is-not-saved/84728)

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**Author:** [@Buchas](https://community.gemsofwar.com/u/Buchas)\
**Replies:** 26\
**Last updated:** [July 30, 2024, 6:42pm UTC](https://community.gemsofwar.com/t/reported-ossifer-team-is-not-saved/84728 "2024-07-30T18:42:35Z")

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Platform, device version and operating system: Steam, PC, Windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: I have Immortal Ossifer level 1. I wanna battle with him in Anci…

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## [\[Reported\] Cliffy Error during Citadel Battles](https://community.gemsofwar.com/t/reported-cliffy-error-during-citadel-battles/84493)

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**Author:** [@Aragorn1](https://community.gemsofwar.com/u/Aragorn1)\
**Replies:** 6\
**Last updated:** [July 30, 2024, 12:44am UTC](https://community.gemsofwar.com/t/reported-cliffy-error-during-citadel-battles/84493 "2024-07-30T00:44:15Z")

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Platform, device version and operating system: Screenshot or image: What you were expecting to happen, and what actually happened: Wvery time I do Citadel battles I get a Cliffy Error. Usually happens after 3rd fight …

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## [\[Contact Support\] No Goldmarks!](https://community.gemsofwar.com/t/contact-support-no-goldmarks/84809)

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**Author:** [@Sheffield](https://community.gemsofwar.com/u/Sheffield)\
**Replies:** 4\
**Last updated:** [July 29, 2024, 10:24pm UTC](https://community.gemsofwar.com/t/contact-support-no-goldmarks/84809 "2024-07-29T22:24:27Z")

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I was in third place in my League and didn’t get any Goldmarks, why?

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## [Piper's Merry Jig Spell Works Backwards](https://community.gemsofwar.com/t/pipers-merry-jig-spell-works-backwards/84793)

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**Author:** [@Bizkit](https://community.gemsofwar.com/u/Bizkit)\
**Replies:** 4\
**Last updated:** [July 28, 2024, 10:15pm UTC](https://community.gemsofwar.com/t/pipers-merry-jig-spell-works-backwards/84793 "2024-07-28T22:15:44Z")

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When I use the Merry Jig spell, it does the second half (steal armor) before the first half (true damage). Here’s an old bug report on it for Android. I’m on PC.

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## [\[Reported\] Another mistake in artifact lore](https://community.gemsofwar.com/t/reported-another-mistake-in-artifact-lore/84762)

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**Author:** [@gow](https://community.gemsofwar.com/u/gow)\
**Replies:** 4\
**Last updated:** [July 28, 2024, 11:34pm UTC](https://community.gemsofwar.com/t/reported-another-mistake-in-artifact-lore/84762 "2024-07-28T23:34:12Z")

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Platform, device version and operating system: Android What you were expecting to happen, and what actually happened: Should be “thorough” not “through” How often does this happen? When did it begin happening? Si…

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## [\[Investigating\] Looks like I’m playing in (at least) two PvP brackets](https://community.gemsofwar.com/t/investigating-looks-like-i-m-playing-in-at-least-two-pvp-brackets/84790)

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**Author:** [@zzyzx](https://community.gemsofwar.com/u/zzyzx)\
**Replies:** 5\
**Last updated:** [July 28, 2024, 9:33pm UTC](https://community.gemsofwar.com/t/investigating-looks-like-i-m-playing-in-at-least-two-pvp-brackets/84790 "2024-07-28T21:33:35Z")

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\*\*Platform, device version and operating system:\*\*PC/Mobile (iOS) Screenshot or image: Friend recently shared a screenshot with me of my PvP bracket (by way of saying hi)….only problem is that it’s NOT my bracket. He…

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## [\[Investigating\] Valhawk Encounters more than expected](https://community.gemsofwar.com/t/investigating-valhawk-encounters-more-than-expected/83889)

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**Author:** [@JamesDurning](https://community.gemsofwar.com/u/JamesDurning)\
**Replies:** 4\
**Last updated:** [July 28, 2024, 2:24pm UTC](https://community.gemsofwar.com/t/investigating-valhawk-encounters-more-than-expected/83889 "2024-07-28T14:24:01Z")

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Platform, device version and operating system: Steam - Windows 10 Home Screenshot or image: What you were expecting to happen, and what actually happened: I appear to have encountered 4/3 Valhawks today. I expecte…

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## [\[Reported\] Bonus VP from Goals not counted in PvP Season](https://community.gemsofwar.com/t/reported-bonus-vp-from-goals-not-counted-in-pvp-season/84720)

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**Author:** [@Esplin](https://community.gemsofwar.com/u/Esplin)\
**Replies:** 19\
**Last updated:** [July 28, 2024, 10:13am UTC](https://community.gemsofwar.com/t/reported-bonus-vp-from-goals-not-counted-in-pvp-season/84720 "2024-07-28T10:13:12Z")

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Platform, device version and operating system: Android What you were expecting to happen, and what actually happened: After completing PvP Goal 20 and getting the bonus 1000 VP, I expected the PvP Season to update acco…

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## [I don't care if there's already a topic, get rid of these stupid mana potions](https://community.gemsofwar.com/t/i-dont-care-if-theres-already-a-topic-get-rid-of-these-stupid-mana-potions/84787)

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**Author:** [@JohnWick](https://community.gemsofwar.com/u/JohnWick)\
**Replies:** 6\
**Last updated:** [July 27, 2024, 9:35am UTC](https://community.gemsofwar.com/t/i-dont-care-if-theres-already-a-topic-get-rid-of-these-stupid-mana-potions/84787 "2024-07-27T09:35:16Z")

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Platform, device version and operating system: Screenshot or image: What you were expecting to happen, and what actually happened: REPLACE THIS TEXT WITH YOUR ISSUE. e.g. This is simply what you were trying to do and …

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## [Kingdom Group Rewards: incorrect on official website](https://community.gemsofwar.com/t/kingdom-group-rewards-incorrect-on-official-website/84784)

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**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\
**Replies:** 0\
**Last updated:** [July 26, 2024, 3:24pm UTC](https://community.gemsofwar.com/t/kingdom-group-rewards-incorrect-on-official-website/84784 "2024-07-26T15:24:03Z")

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The Kingdom Group Rewards shown on the GoW site is incorrect and does not reflect the current game. There’s a chart shown at the bottom of the website showing the order the kingdoms are unlocked and their corresponding …

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## [\[Reported\] Block covering screen in PVP](https://community.gemsofwar.com/t/reported-block-covering-screen-in-pvp/84746)

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**Author:** [@Aragorn1](https://community.gemsofwar.com/u/Aragorn1)\
**Replies:** 7\
**Last updated:** [July 26, 2024, 1:53pm UTC](https://community.gemsofwar.com/t/reported-block-covering-screen-in-pvp/84746 "2024-07-26T13:53:08Z")

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Platform, device version and operating system: Screenshot or image: What you were expecting to happen, and what actually happened: Was playing my Alliance battles and got the dreaded block in the screen on third fight…

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## [\[Fixed\] Can't change talent trees - after using immortal unit/weapon in team](https://community.gemsofwar.com/t/fixed-cant-change-talent-trees-after-using-immortal-unit-weapon-in-team/84734)

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**Author:** [@Yezira](https://community.gemsofwar.com/u/Yezira)\
**Replies:** 12\
**Last updated:** [July 25, 2024, 9:31pm UTC](https://community.gemsofwar.com/t/fixed-cant-change-talent-trees-after-using-immortal-unit-weapon-in-team/84734 "2024-07-25T21:31:02Z")

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Platform, device version and operating system: PC & Android (both) Screenshot or image: What you were expecting to happen, and what actually happened: I want to change my class talent-tree - and the game freeze - …

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## [\[Reported\] Victory talisman reduces xp to only 4 instead of normal 146?](https://community.gemsofwar.com/t/reported-victory-talisman-reduces-xp-to-only-4-instead-of-normal-146/83484)

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**Author:** [@gmorin2](https://community.gemsofwar.com/u/gmorin2)\
**Replies:** 25\
**Last updated:** [July 25, 2024, 9:05pm UTC](https://community.gemsofwar.com/t/reported-victory-talisman-reduces-xp-to-only-4-instead-of-normal-146/83484 "2024-07-25T21:05:53Z")

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When using the new vicctory talisman to double your xp it actually reduces your games xp to only 4! It can be repeated every time. On an android Os 10 tablet 6 . See pic for an example What it should look like…

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## [\[Reported\] Immortal Weapon Can Be Upgraded Normally](https://community.gemsofwar.com/t/reported-immortal-weapon-can-be-upgraded-normally/84729)

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**Author:** [@Theoden](https://community.gemsofwar.com/u/Theoden)\
**Replies:** 32\
**Last updated:** [July 25, 2024, 1:42pm UTC](https://community.gemsofwar.com/t/reported-immortal-weapon-can-be-upgraded-normally/84729 "2024-07-25T13:42:48Z")

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Platform, device version and operating system: Xbox Series X. Screenshot or image: Not available. What you were expecting to happen, and what actually happened: I was expecting Immortal Weapons to be upgraded only b…

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## [\[Need more info\] No more XP Progress](https://community.gemsofwar.com/t/need-more-info-no-more-xp-progress/84741)

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**Author:** [@lui-69](https://community.gemsofwar.com/u/lui-69)\
**Replies:** 5\
**Last updated:** [July 24, 2024, 2:06pm UTC](https://community.gemsofwar.com/t/need-more-info-no-more-xp-progress/84741 "2024-07-24T14:06:34Z")

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Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: Normaly the bar fills slowly. No its stuck at zero Since my last level up, I no…

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## [Filter bugs out with immortals?](https://community.gemsofwar.com/t/filter-bugs-out-with-immortals/84736)

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**Author:** [@DracoL1ch](https://community.gemsofwar.com/u/DracoL1ch)\
**Replies:** 0\
**Last updated:** [July 23, 2024, 9:35am UTC](https://community.gemsofwar.com/t/filter-bugs-out-with-immortals/84736 "2024-07-23T09:35:14Z")

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I have filter by upgradable; First troop bandit is right; Then I see 4 immortals for no reason (I don’t have resources) Then there rest immortals are listed below as they should have ( I seach for immortal keyword …

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## [\[Contact Support\] Game froze cannot get in again](https://community.gemsofwar.com/t/contact-support-game-froze-cannot-get-in-again/84721)

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**Author:** [@Ash3nShad3](https://community.gemsofwar.com/u/Ash3nShad3)\
**Replies:** 1\
**Last updated:** [July 22, 2024, 11:09pm UTC](https://community.gemsofwar.com/t/contact-support-game-froze-cannot-get-in-again/84721 "2024-07-22T23:09:08Z")

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Platform, device version and operating system: Mobile Screenshot or image: How often does this happen? When did it begin happening? 5 Hours after this week’s reset Screen froze whilst playing, tried several times…

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## [\[Need more info\] Frozen troop makes 4 skull match and gets an extra turn](https://community.gemsofwar.com/t/need-more-info-frozen-troop-makes-4-skull-match-and-gets-an-extra-turn/84688)

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**Author:** [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\
**Replies:** 8\
**Last updated:** [July 22, 2024, 10:12pm UTC](https://community.gemsofwar.com/t/need-more-info-frozen-troop-makes-4-skull-match-and-gets-an-extra-turn/84688 "2024-07-22T22:12:32Z")

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Platform, device version and operating system: PC/Steam Screenshot or image: What you were expecting to happen, and what actually happened: As shown on screenshot troop Uvhash-Ka was frozen made a 4 skull gem matc…

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## [\[Reported\] Can obtain additional dragons and weapons](https://community.gemsofwar.com/t/reported-can-obtain-additional-dragons-and-weapons/84560)

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**Author:** [@FanDeHen](https://community.gemsofwar.com/u/FanDeHen)\
**Replies:** 13\
**Last updated:** [July 22, 2024, 8:40pm UTC](https://community.gemsofwar.com/t/reported-can-obtain-additional-dragons-and-weapons/84560 "2024-07-22T20:40:38Z")

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When using Diamonds to exchange weapons and Dragon Eggs to exchange dragons. Log in to the game on two devices at the same time.Open Soulforge select different weapons or Dragon Eggs, and click on the Craft button at the…

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