# Bug Reports **URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=21 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 22 --- ## [\[Reported\] "Upgradable" filter ALWAYS flags Immortal Troops as "Traitable"](https://community.gemsofwar.com/t/reported-upgradable-filter-always-flags-immortal-troops-as-traitable/84972)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 9\ **Last updated:** [October 8, 2024, 8:57am UTC](https://community.gemsofwar.com/t/reported-upgradable-filter-always-flags-immortal-troops-as-traitable/84972 "2024-10-08T08:57:54Z")
Spottted on: Switch, current version (but appears consistent across all platforms) Screenshots: (taken/available) Description: When checking your Troops collection, if you specify a sort order of “Upgradable” then any… --- ## [\[Reported\] Immortal weapon offer](https://community.gemsofwar.com/t/reported-immortal-weapon-offer/86041)
**Author:** [@Ant\_Man](https://community.gemsofwar.com/u/Ant_Man)\ **Replies:** 1\ **Last updated:** [October 7, 2024, 9:52pm UTC](https://community.gemsofwar.com/t/reported-immortal-weapon-offer/86041 "2024-10-07T21:52:30Z")
Platform, device version and operating system: Pc/Mobile Screenshot or image: What you were expecting to happen, and what actually happened: I was not expecting to see an offer for an unowned Immortal Weapon. I am… --- ## [\[Contact Support\] PvP Premium Pass not rewarding Immortal Raqiyah souls](https://community.gemsofwar.com/t/contact-support-pvp-premium-pass-not-rewarding-immortal-raqiyah-souls/86042)
**Author:** [@fmackenz](https://community.gemsofwar.com/u/fmackenz)\ **Replies:** 1\ **Last updated:** [October 7, 2024, 9:51pm UTC](https://community.gemsofwar.com/t/contact-support-pvp-premium-pass-not-rewarding-immortal-raqiyah-souls/86042 "2024-10-07T21:51:43Z")
PC windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: I expected to receive 150 Raqiyah immortal souls, I did not. How often does this happen? When did it begin happen… --- ## [Constant popup "completion" animations](https://community.gemsofwar.com/t/constant-popup-completion-animations/86040)
**Author:** [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\ **Replies:** 2\ **Last updated:** [October 7, 2024, 8:53pm UTC](https://community.gemsofwar.com/t/constant-popup-completion-animations/86040 "2024-10-07T20:53:05Z")
Platform, device version and operating system: PS5 Screenshot or image: N/A What you were expecting to happen, and what actually happened: Every time I do anything (finish a battle, level up a troop, open chests, bu… --- ## [\[Reported\] Map cursor acting strangely](https://community.gemsofwar.com/t/reported-map-cursor-acting-strangely/85996)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 1\ **Last updated:** [October 7, 2024, 2:06am UTC](https://community.gemsofwar.com/t/reported-map-cursor-acting-strangely/85996 "2024-10-07T02:06:45Z")
Encountered on: Switch, current version This bug has occurred from time to time while playing in the Switch’s handheld mode (and for this reason could be exclusive to Switch? …I just don’t have any clues to prove that),… --- ## [\[Contact Support\] Can't get past intro fights](https://community.gemsofwar.com/t/contact-support-cant-get-past-intro-fights/86004)
**Author:** [@Weazel2000](https://community.gemsofwar.com/u/Weazel2000)\ **Replies:** 2\ **Last updated:** [October 6, 2024, 9:11pm UTC](https://community.gemsofwar.com/t/contact-support-cant-get-past-intro-fights/86004 "2024-10-06T21:11:47Z")
Nintendo switch Downloaded today but after doing the first three fights then choosing character and name it keeps looping over and over again as soon as I confirm my character it goes back to the three fights I continue… --- ## [\[Reported\] The Maze Banner is broken ... Again](https://community.gemsofwar.com/t/reported-the-maze-banner-is-broken-again/85989)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 23\ **Last updated:** [October 3, 2024, 5:44am UTC](https://community.gemsofwar.com/t/reported-the-maze-banner-is-broken-again/85989 "2024-10-03T05:44:11Z")
Spotted on: Switch, current version Screenshot: . . . really, what happened this time? . . . and why did it have to happen to this banner? Just to confirm, I restarted the game to see if that wouldn’t change anyth… --- ## [\[Reported\] Game shows Extra Turn icon falsely](https://community.gemsofwar.com/t/reported-game-shows-extra-turn-icon-falsely/85280)
**Author:** [@Hazard1](https://community.gemsofwar.com/u/Hazard1)\ **Replies:** 3\ **Last updated:** [September 29, 2024, 11:05pm UTC](https://community.gemsofwar.com/t/reported-game-shows-extra-turn-icon-falsely/85280 "2024-09-29T23:05:34Z")
Platform, device version and operating system: Playstation Screenshot or image: What you were expecting to happen, and what actually happened: When casting Wand of Stars weapon, sometimes … --- ## [\[Fixed!\] Game crashing since 8.1](https://community.gemsofwar.com/t/fixed-game-crashing-since-8-1/85048)
**Author:** [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Replies:** 151\ **Last updated:** [September 29, 2024, 8:24am UTC](https://community.gemsofwar.com/t/fixed-game-crashing-since-8-1/85048 "2024-09-29T08:24:04Z")
Hey everyone, I have spotted a couple of growing reports about game crashing on console since updating to 8.1 Can you please answer the following so we can get investigating: Are you getting any errors, if so, can yo… --- ## [\[Reported\] Unobtainable Legends Reborn Trophy?](https://community.gemsofwar.com/t/reported-unobtainable-legends-reborn-trophy/85137)
**Author:** [@SE7ENDEVILS](https://community.gemsofwar.com/u/SE7ENDEVILS)\ **Replies:** 5\ **Last updated:** [September 26, 2024, 8:45pm UTC](https://community.gemsofwar.com/t/reported-unobtainable-legends-reborn-trophy/85137 "2024-09-26T20:45:43Z")
Can anyone confirm if the following Trophy/Achievement on PS and XBOX is now permanently unobtainable? “Kingdom Crusher” - Complete a Kingdom Story 5 times in a single Legends Reborn Event. I cannot see anyway to repea… --- ## [\[Reported\] Gold mark bonus for citadel victory doesn't work](https://community.gemsofwar.com/t/reported-gold-mark-bonus-for-citadel-victory-doesnt-work/84199)
**Author:** [@covertmuffin123](https://community.gemsofwar.com/u/covertmuffin123)\ **Replies:** 73\ **Last updated:** [September 26, 2024, 3:35pm UTC](https://community.gemsofwar.com/t/reported-gold-mark-bonus-for-citadel-victory-doesnt-work/84199 "2024-09-26T15:35:04Z")
Platform, device version and operating system: PS4 What you were expecting to happen, and what actually happened: Alliance Reward Details: When an Alliance wins a Citadel War, they will receive a special version of t… --- ## [\[Reported\] Game freeze in guardian battle plus extra bug](https://community.gemsofwar.com/t/reported-game-freeze-in-guardian-battle-plus-extra-bug/85264)
**Author:** [@cheshirecat](https://community.gemsofwar.com/u/cheshirecat)\ **Replies:** 10\ **Last updated:** [September 25, 2024, 11:39am UTC](https://community.gemsofwar.com/t/reported-game-freeze-in-guardian-battle-plus-extra-bug/85264 "2024-09-25T11:39:10Z")
Platform, device version and operating system: PC with Windows Screenshot or image: No screenshot taken What you were expecting to happen, and what actually happened: What I expect to happen is to actually be able t… --- ## [\[Reported\] Incorrect Gold Icon amount shown in Resource Wallet](https://community.gemsofwar.com/t/reported-incorrect-gold-icon-amount-shown-in-resource-wallet/85243)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 4\ **Last updated:** [September 23, 2024, 9:26pm UTC](https://community.gemsofwar.com/t/reported-incorrect-gold-icon-amount-shown-in-resource-wallet/85243 "2024-09-23T21:26:25Z")
Platform, device version and operating system: PC/Mobile What you were expecting to happen, and what actually happened: I was expecting to only see 2 Silver Icons in my Resource Wallet. Instead, it is showing me 2 Sil… --- ## [\[Reported\] Error in battle](https://community.gemsofwar.com/t/reported-error-in-battle/85245)
**Author:** [@irbis13](https://community.gemsofwar.com/u/irbis13)\ **Replies:** 5\ **Last updated:** [September 23, 2024, 3:28pm UTC](https://community.gemsofwar.com/t/reported-error-in-battle/85245 "2024-09-23T15:28:00Z")
What is it? see how health improves on the first course They have a normal health and health grew every course noticed, had time to write error2 - lycanthropy error3 (lycanthropy + call fo… --- ## [\[Fixed\] Strange "dead zone" on World Map which does not respond to touch input](https://community.gemsofwar.com/t/fixed-strange-dead-zone-on-world-map-which-does-not-respond-to-touch-input/85037)
**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Replies:** 3\ **Last updated:** [September 19, 2024, 12:39am UTC](https://community.gemsofwar.com/t/fixed-strange-dead-zone-on-world-map-which-does-not-respond-to-touch-input/85037 "2024-09-19T00:39:27Z")
(…and no, we’re not talking about Khetar.) Encountered on: Switch, current version Description: Before diving in, note this only affects touchscreen (and/or mouse) input and CANNOT be reproduced with a controller. Th… --- ## [\[Reported\] I keep getting place holder text and my "Event Captain" is missing](https://community.gemsofwar.com/t/reported-i-keep-getting-place-holder-text-and-my-event-captain-is-missing/85217)
**Author:** [@DonLothar](https://community.gemsofwar.com/u/DonLothar)\ **Replies:** 2\ **Last updated:** [September 18, 2024, 11:01pm UTC](https://community.gemsofwar.com/t/reported-i-keep-getting-place-holder-text-and-my-event-captain-is-missing/85217 "2024-09-18T23:01:16Z")
Platform: Xbox I’m getting placeholder test on several troop cards. It’s mostly harmless but, the “Event Captain” disapears. (I’m sorry, I can’t remember its name. “Event\_Captain Troop\_K21\_33\_NAME” is on my screen no… --- ## [\[Investigating\] Stuck on the logging in screen](https://community.gemsofwar.com/t/investigating-stuck-on-the-logging-in-screen/85224)
**Author:** [@MattDB87](https://community.gemsofwar.com/u/MattDB87)\ **Replies:** 6\ **Last updated:** [September 18, 2024, 11:00pm UTC](https://community.gemsofwar.com/t/investigating-stuck-on-the-logging-in-screen/85224 "2024-09-18T23:00:47Z")
Xbox one What you were expecting to happen, and what actually happened: When I login it gets stuck on this screen shown above and I have to restart the game. How often does this happen? When did it begin happening? … --- ## [\[Contact Support\] Not receiving purchased product](https://community.gemsofwar.com/t/contact-support-not-receiving-purchased-product/85172)
**Author:** [@FairyDust](https://community.gemsofwar.com/u/FairyDust)\ **Replies:** 3\ **Last updated:** [September 17, 2024, 12:42am UTC](https://community.gemsofwar.com/t/contact-support-not-receiving-purchased-product/85172 "2024-09-17T00:42:04Z")
\*\*Platform, device version and operating system:\*\*xbox series s Screenshot or image: What you were expecting to hd: \_REPLACE THIS TEXT WITH YOUR ISSUE. I purchased tghe Ring of Wonder bundle and I’m not receiving my 1… --- ## [\[Investigating\] No Karakoth for me](https://community.gemsofwar.com/t/investigating-no-karakoth-for-me/85136)
**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Replies:** 6\ **Last updated:** [September 16, 2024, 6:33pm UTC](https://community.gemsofwar.com/t/investigating-no-karakoth-for-me/85136 "2024-09-16T18:33:10Z")
Platform, device version and operating system: Windows 10 x64 Screenshot or image: What you were expecting to happen, and what actually happened: I haven’t access to the Karakoth story. Both buttons from the ov… --- ## [\[Contact Support\] Battle freeze raid fight](https://community.gemsofwar.com/t/contact-support-battle-freeze-raid-fight/85155)
**Author:** [@Mariana](https://community.gemsofwar.com/u/Mariana)\ **Replies:** 4\ **Last updated:** [September 15, 2024, 11:04pm UTC](https://community.gemsofwar.com/t/contact-support-battle-freeze-raid-fight/85155 "2024-09-15T23:04:00Z")
Platform, device version and operating system: Android tablet Screenshot or image: What you were expecting to happen, and what actually happened: Playing Raid, game froze twice in a row, lost two battles and a bir… --- ## [Two issues, one bug(?), zero updates](https://community.gemsofwar.com/t/two-issues-one-bug-zero-updates/85187)
**Author:** [@McDoubleDad](https://community.gemsofwar.com/u/McDoubleDad)\ **Replies:** 5\ **Last updated:** [September 13, 2024, 9:31pm UTC](https://community.gemsofwar.com/t/two-issues-one-bug-zero-updates/85187 "2024-09-13T21:31:27Z")
Looks like there are two separate issues, possibly tied to the same bug: In-battle turn transition gemsplosion softlock (video available upon request) Post-win input desynchronization I’d be floored if y’all haven’t b… --- ## [\[Reported\] Steam achievements](https://community.gemsofwar.com/t/reported-steam-achievements/85153)
**Author:** [@Hehelar](https://community.gemsofwar.com/u/Hehelar)\ **Replies:** 3\ **Last updated:** [September 11, 2024, 10:28pm UTC](https://community.gemsofwar.com/t/reported-steam-achievements/85153 "2024-09-11T22:28:10Z")
I played on mobile for some time, and made Steam install this summer. Most of the achievemets popped right off. Some require to be re-triggered, but still got registered. I have a question about “Defender” achievement.… --- ## [In-battle PK freeze video (Xbox)](https://community.gemsofwar.com/t/in-battle-pk-freeze-video-xbox/85163)
**Author:** [@McDoubleDad](https://community.gemsofwar.com/u/McDoubleDad)\ **Replies:** 0\ **Last updated:** [September 11, 2024, 5:38pm UTC](https://community.gemsofwar.com/t/in-battle-pk-freeze-video-xbox/85163 "2024-09-11T17:38:39Z")
I have video of a fellow guildie who has had multiple in-battle freezes which then boot him out of game. I believe this is the same issue on PC/M but consoles aren’t able to softlock. Let me know how best to get it to y’… --- ## [\[Investigating\] Enemy Troop Level 0](https://community.gemsofwar.com/t/investigating-enemy-troop-level-0/85154)
**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\ **Replies:** 0\ **Last updated:** [September 10, 2024, 6:22pm UTC](https://community.gemsofwar.com/t/investigating-enemy-troop-level-0/85154 "2024-09-10T18:22:20Z")
Platform, device version and operating system: Android, Samsung Galaxy S24 Screenshot or image: What you were expecting to happen, and what actually happened: When I clicked on the enemy troop card in PVP (to figur… --- ## [\[Reported\] New Reborn reward overlay](https://community.gemsofwar.com/t/reported-new-reborn-reward-overlay/85131)
**Author:** [@DracoL1ch](https://community.gemsofwar.com/u/DracoL1ch)\ **Replies:** 4\ **Last updated:** [September 9, 2024, 11:09pm UTC](https://community.gemsofwar.com/t/reported-new-reborn-reward-overlay/85131 "2024-09-09T23:09:42Z")
New Reborn msg overlays ANY screen level Pressing the button causes this fight to be lost because desync --- ## [Valhawks not giving monolith sigils](https://community.gemsofwar.com/t/valhawks-not-giving-monolith-sigils/85102)
**Author:** [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\ **Replies:** 1\ **Last updated:** [September 7, 2024, 9:20pm UTC](https://community.gemsofwar.com/t/valhawks-not-giving-monolith-sigils/85102 "2024-09-07T21:20:48Z")
Platform, device version and operating system: PS5 Screenshot or image: Not possible What you were expecting to happen, and what actually happened: I had 10 sigils and the game stated that valhawks would not appear … --- ## [\[Reported\] The game keeps kicking me out of it](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083)
**Author:** [@ThaSneakyNinja](https://community.gemsofwar.com/u/ThaSneakyNinja)\ **Replies:** 13\ **Last updated:** [September 7, 2024, 4:16pm UTC](https://community.gemsofwar.com/t/reported-the-game-keeps-kicking-me-out-of-it/85083 "2024-09-07T16:16:55Z")
Platform, device version and operating system: Xbox series S Screenshot or image: What you were expecting to happen, and what actually happened: I playing Adventure Board and after 10 to 15 seconds it just throws me … --- ## [\[Need more info\] Citadel War Progress resets to 0 every CW day during the week](https://community.gemsofwar.com/t/need-more-info-citadel-war-progress-resets-to-0-every-cw-day-during-the-week/85051)
**Author:** [@GODZILLA](https://community.gemsofwar.com/u/GODZILLA)\ **Replies:** 2\ **Last updated:** [September 5, 2024, 12:57am UTC](https://community.gemsofwar.com/t/need-more-info-citadel-war-progress-resets-to-0-every-cw-day-during-the-week/85051 "2024-09-05T00:57:39Z")
Platform, device version and operating system: XBox Series X Screenshot or image: n/a \*\*What you were expecting to happen, and what actually happened? I expected to summarize all citadel points during cw days in a w… --- ## [\[Reported\] King Avelorn is increasing stats](https://community.gemsofwar.com/t/reported-king-avelorn-is-increasing-stats/85050)
**Author:** [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)\ **Replies:** 4\ **Last updated:** [September 4, 2024, 11:49pm UTC](https://community.gemsofwar.com/t/reported-king-avelorn-is-increasing-stats/85050 "2024-09-04T23:49:08Z")
Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: King Avelorn deals damage to all Enemies and summons a Forest of Thorns troo… --- ## [\[Reported\] The Ps5 Gamepad no longer works with Steam](https://community.gemsofwar.com/t/reported-the-ps5-gamepad-no-longer-works-with-steam/85045)
**Author:** [@Turtle871](https://community.gemsofwar.com/u/Turtle871)\ **Replies:** 13\ **Last updated:** [September 4, 2024, 10:25pm UTC](https://community.gemsofwar.com/t/reported-the-ps5-gamepad-no-longer-works-with-steam/85045 "2024-09-04T22:25:10Z")
Hello, Since update 8.1, the gamepad (Playstation 5) no longer works correctly in the game. After 3 or 4 battles, the game freezes, and even the mouse no longer works. I restarted the game but the problem returned. I … [Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=20) [Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=22)