# Bug Reports

**URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=20

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 21

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## [\[Known Issue\] Still no pet rescue notifications](https://community.gemsofwar.com/t/known-issue-still-no-pet-rescue-notifications/86279)

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**Author:** [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Replies:** 2\
**Last updated:** [November 3, 2024, 10:03pm UTC](https://community.gemsofwar.com/t/known-issue-still-no-pet-rescue-notifications/86279 "2024-11-03T22:03:23Z")

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Platform, device version and operating system: Android Screenshot or image: NA What you were expecting to happen, and what actually happened: I expect a notification of a guild maze triggers a let rescue. There isn…

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## [Potions breaking Citadel battles](https://community.gemsofwar.com/t/potions-breaking-citadel-battles/86271)

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**Author:** [@Fleet](https://community.gemsofwar.com/u/Fleet)\
**Replies:** 0\
**Last updated:** [November 1, 2024, 7:48pm UTC](https://community.gemsofwar.com/t/potions-breaking-citadel-battles/86271 "2024-11-01T19:48:05Z")

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PC Windows 10 Potions freeze the board unpredictably. Happened twice in Bay of Stars Citadel battles. No idea what caused it, except it happened on opponent’s turn, both times. Update 8.1 claimed this was fixed. I …

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## [\[Contact Support\] Purchased come late or not at all](https://community.gemsofwar.com/t/contact-support-purchased-come-late-or-not-at-all/86252)

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**Author:** [@Lulua](https://community.gemsofwar.com/u/Lulua)\
**Replies:** 4\
**Last updated:** [October 31, 2024, 5:06pm UTC](https://community.gemsofwar.com/t/contact-support-purchased-come-late-or-not-at-all/86252 "2024-10-31T17:06:36Z")

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Last several months I have got everything what I pay hour late, day late or not getting at all!! I know some in my guild have same problem, but others have got all what they pay, but late. And tried anything what was adv…

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## [\[Reported\] Pharaon Kafru make game crash](https://community.gemsofwar.com/t/reported-pharaon-kafru-make-game-crash/86248)

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**Author:** [@chaos7](https://community.gemsofwar.com/u/chaos7)\
**Replies:** 3\
**Last updated:** [October 31, 2024, 3:35am UTC](https://community.gemsofwar.com/t/reported-pharaon-kafru-make-game-crash/86248 "2024-10-31T03:35:37Z")

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Platform, device version and operating system: ps4 Screenshot or image: What you were expecting to happen, and what actually happened: game crash error ce 34878-0 How often does this happen? When did it begin happen…

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## [Different troops for LTs?](https://community.gemsofwar.com/t/different-troops-for-lts/86241)

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**Author:** [@McDoubleDad](https://community.gemsofwar.com/u/McDoubleDad)\
**Replies:** 6\
**Last updated:** [October 31, 2024, 3:13am UTC](https://community.gemsofwar.com/t/different-troops-for-lts/86241 "2024-10-31T03:13:36Z")

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If this isn’t a bug I’m sure the community will let me know along with y’all but my XBox guild just did a big gold drop and different guildes got different troops as part of the rewards. Is this how it works? Usually whe…

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## [\[Not a bug\] PvP two purple regions](https://community.gemsofwar.com/t/not-a-bug-pvp-two-purple-regions/86249)

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**Author:** [@Lucien](https://community.gemsofwar.com/u/Lucien)\
**Replies:** 5\
**Last updated:** [October 30, 2024, 11:37pm UTC](https://community.gemsofwar.com/t/not-a-bug-pvp-two-purple-regions/86249 "2024-10-30T23:37:07Z")

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two purples in PvP

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## [Daily Task Refers to "Adventure Board"](https://community.gemsofwar.com/t/daily-task-refers-to-adventure-board/86239)

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**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Replies:** 2\
**Last updated:** [October 29, 2024, 11:21pm UTC](https://community.gemsofwar.com/t/daily-task-refers-to-adventure-board/86239 "2024-10-29T23:21:05Z")

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Platform, device version and operating system: Samsung Galaxy S24, Android Screenshot or image: What you were expecting to happen, and what actually happened: I have a task directing me to complete an “adventure bo…

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## [Treasure Guardian Troops may not be available to all players](https://community.gemsofwar.com/t/treasure-guardian-troops-may-not-be-available-to-all-players/85998)

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**Author:** [@AMT](https://community.gemsofwar.com/u/AMT)\
**Replies:** 15\
**Last updated:** [October 29, 2024, 4:03pm UTC](https://community.gemsofwar.com/t/treasure-guardian-troops-may-not-be-available-to-all-players/85998 "2024-10-29T16:03:33Z")

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Platform, device version and operating system: Android What you were expecting to happen, and what actually happened: It’s been a year since Treasure Guardians were added to the game ( 7.2 Update: Hidden Treasures ), …

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## [\[Contact Support\] Event keys disappear without use/raid reward not given](https://community.gemsofwar.com/t/contact-support-event-keys-disappear-without-use-raid-reward-not-given/86201)

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**Author:** [@SirLOL](https://community.gemsofwar.com/u/SirLOL)\
**Replies:** 2\
**Last updated:** [October 28, 2024, 7:26pm UTC](https://community.gemsofwar.com/t/contact-support-event-keys-disappear-without-use-raid-reward-not-given/86201 "2024-10-28T19:26:58Z")

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Platform, device version and operating system: Xbox one Screenshot or image:. Na What you were expecting to happen, and what actually happened: Not this thats for sure How often does this happen? When did it begin …

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## [\[Fixed\] Continue button does not work](https://community.gemsofwar.com/t/fixed-continue-button-does-not-work/85056)

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**Author:** [@Sotoria](https://community.gemsofwar.com/u/Sotoria)\
**Replies:** 38\
**Last updated:** [October 29, 2024, 8:32am UTC](https://community.gemsofwar.com/t/fixed-continue-button-does-not-work/85056 "2024-10-29T08:32:20Z")

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Platform, device version and operating system: 8.1 steam windows 10 Screenshot or image: What you were expecting to happen, and what actually happened: continue button does not work How often does this happen?…

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## [\[Investigating\] Was banned again (Underworld Problem)](https://community.gemsofwar.com/t/investigating-was-banned-again-underworld-problem/86177)

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**Author:** [@Sheffield](https://community.gemsofwar.com/u/Sheffield)\
**Replies:** 33\
**Last updated:** [October 29, 2024, 7:36am UTC](https://community.gemsofwar.com/t/investigating-was-banned-again-underworld-problem/86177 "2024-10-29T07:36:41Z")

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Didn’t you say that you adjusted the hacking problem? Why am I banned again? Is it not allowed to play Underworld quickly with a one shot team? I think I only played until level 280 on purpose because I knew it would h…

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## [\[Reported\] Server error after winning a PvP fight](https://community.gemsofwar.com/t/reported-server-error-after-winning-a-pvp-fight/86190)

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**Author:** [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\
**Replies:** 2\
**Last updated:** [October 28, 2024, 7:17am UTC](https://community.gemsofwar.com/t/reported-server-error-after-winning-a-pvp-fight/86190 "2024-10-28T07:17:50Z")

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Mobile: OnePlus Nord CE 3 Lite. Android version 14 I just did a PvP fight in Ancient Khet with a construct team, defeated a pet gnome and as soon as the fight was over and I won, a server error message happened- see …

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## [Holiday Battles didn't reset today](https://community.gemsofwar.com/t/holiday-battles-didnt-reset-today/86166)

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**Author:** [@Starlite](https://community.gemsofwar.com/u/Starlite)\
**Replies:** 4\
**Last updated:** [October 28, 2024, 8:21am UTC](https://community.gemsofwar.com/t/holiday-battles-didnt-reset-today/86166 "2024-10-28T08:21:06Z")

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Platform, device version and operating system: Windows 10 x64 Screenshot or image: What you were expecting to happen, and what actually happened: I’m 95% certain that the Holiday Event did not reset for me today (…

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## [\[Reported\] Cliffy error when enabling alerts on edge](https://community.gemsofwar.com/t/reported-cliffy-error-when-enabling-alerts-on-edge/86178)

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**Author:** [@MattDB87](https://community.gemsofwar.com/u/MattDB87)\
**Replies:** 4\
**Last updated:** [October 27, 2024, 10:30pm UTC](https://community.gemsofwar.com/t/reported-cliffy-error-when-enabling-alerts-on-edge/86178 "2024-10-27T22:30:30Z")

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Every once in a while alerts randomly stop working on microsoft edge. I get the alert email to activate them again and just keep getting cliffy errors when i click Opt-in and the alerts continue to not work. I don’t ha…

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## [Kingdom Team Bonus V gives Less Armor using 4 unique troops](https://community.gemsofwar.com/t/kingdom-team-bonus-v-gives-less-armor-using-4-unique-troops/86189)

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**Author:** [@jamiejamez](https://community.gemsofwar.com/u/jamiejamez)\
**Replies:** 0\
**Last updated:** [October 26, 2024, 4:27am UTC](https://community.gemsofwar.com/t/kingdom-team-bonus-v-gives-less-armor-using-4-unique-troops/86189 "2024-10-26T04:27:34Z")

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Platform, device version and operating system: Steam, Windows 10 What you were expecting to happen, and what actually happened: I used 4 unique troops In the Labyrinth Delve and expected to get higher stats. instead …

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## [\[Reported\] Starry Mage spell is incosistent/misleading](https://community.gemsofwar.com/t/reported-starry-mage-spell-is-incosistent-misleading/86078)

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**Author:** [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\
**Replies:** 17\
**Last updated:** [October 25, 2024, 2:47pm UTC](https://community.gemsofwar.com/t/reported-starry-mage-spell-is-incosistent-misleading/86078 "2024-10-25T14:47:36Z")

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Platform, device version and operating system: Steam Screenshot or image: What you were expecting to happen, and what actually happened: The spell description says “Destroy gems in X shape” and it lets player t…

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## [PVP: undead opponents in construct region](https://community.gemsofwar.com/t/pvp-undead-opponents-in-construct-region/86181)

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**Author:** [@jdk](https://community.gemsofwar.com/u/jdk)\
**Replies:** 3\
**Last updated:** [October 25, 2024, 1:50am UTC](https://community.gemsofwar.com/t/pvp-undead-opponents-in-construct-region/86181 "2024-10-25T01:50:00Z")

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Platform, device version and operating system: iOS Screenshot or image: What you were expecting to happen, and what actually happened: October 24, 2024, went to check out quick battle in Ancient Khet. Restri…

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## [Hippolyta's "Pathfinder" trait does NOTHING in this week's event](https://community.gemsofwar.com/t/hippolytas-pathfinder-trait-does-nothing-in-this-weeks-event/86154)

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**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 2\
**Last updated:** [October 24, 2024, 11:07pm UTC](https://community.gemsofwar.com/t/hippolytas-pathfinder-trait-does-nothing-in-this-weeks-event/86154 "2024-10-24T23:07:08Z")

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Observed on: Switch (screenshots were taken) This week is (probably) the first Journey event where we can build a team with 2 unique Pathfinders simultaneously. According to the official release notes: I know this te…

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## [\[Investigating\] Pvp Citadel Wars](https://community.gemsofwar.com/t/investigating-pvp-citadel-wars/86157)

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**Author:** [@Diamond](https://community.gemsofwar.com/u/Diamond)\
**Replies:** 31\
**Last updated:** [October 23, 2024, 9:02am UTC](https://community.gemsofwar.com/t/investigating-pvp-citadel-wars/86157 "2024-10-23T09:02:54Z")

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Every region is vulnerable!

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## [\[Investigating\] Ala Al-Din is missing in PVP shop](https://community.gemsofwar.com/t/investigating-ala-al-din-is-missing-in-pvp-shop/86155)

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**Author:** [@Estella](https://community.gemsofwar.com/u/Estella)\
**Replies:** 2\
**Last updated:** [October 22, 2024, 7:21am UTC](https://community.gemsofwar.com/t/investigating-ala-al-din-is-missing-in-pvp-shop/86155 "2024-10-22T07:21:05Z")

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Ala Al-Din is missing in PVP shop - switch

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## [\[Not a bug\] Winter imp incorrect cast description](https://community.gemsofwar.com/t/not-a-bug-winter-imp-incorrect-cast-description/86138)

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**Author:** [@Tudor](https://community.gemsofwar.com/u/Tudor)\
**Replies:** 8\
**Last updated:** [October 21, 2024, 2:51pm UTC](https://community.gemsofwar.com/t/not-a-bug-winter-imp-incorrect-cast-description/86138 "2024-10-21T14:51:02Z")

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True scatter damage… to all enemies Android

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## [\[Not a bug\] Dungeon bug](https://community.gemsofwar.com/t/not-a-bug-dungeon-bug/86120)

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**Author:** [@Ma100donT](https://community.gemsofwar.com/u/Ma100donT)\
**Replies:** 6\
**Last updated:** [October 16, 2024, 8:16pm UTC](https://community.gemsofwar.com/t/not-a-bug-dungeon-bug/86120 "2024-10-16T20:16:16Z")

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Platform, device version and operating system: Android In the dungeon in the ascending stairs when you click on ascend lvl instead of going up it goes down.

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## [\[Fixed\] Summer Isle PVP forgets your team](https://community.gemsofwar.com/t/fixed-summer-isle-pvp-forgets-your-team/82528)

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**Author:** [@LummoxJR](https://community.gemsofwar.com/u/LummoxJR)\
**Replies:** 14\
**Last updated:** [October 16, 2024, 6:38pm UTC](https://community.gemsofwar.com/t/fixed-summer-isle-pvp-forgets-your-team/82528 "2024-10-16T18:38:39Z")

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Platform, device version and operating system: iOS What you were expecting to happen, and what actually happened: Most of the regions in the PVP map remember my last team, but Summer Isle has forgotten my Suncrest tea…

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## [\[Need more info\] Defender Trophy/Achievement wont unlock](https://community.gemsofwar.com/t/need-more-info-defender-trophy-achievement-wont-unlock/85222)

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**Author:** [@SE7ENDEVILS](https://community.gemsofwar.com/u/SE7ENDEVILS)\
**Replies:** 4\
**Last updated:** [October 14, 2024, 9:49pm UTC](https://community.gemsofwar.com/t/need-more-info-defender-trophy-achievement-wont-unlock/85222 "2024-10-14T21:49:29Z")

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Platform, device version and operating system: PS5 Screenshot or image: N/A What you were expecting to happen, and what actually happened: I had several wins in PVP Defence last week but the trophy “Defender” which …

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## [\[More info needed\] Pvp teams are disappearing between fights now?](https://community.gemsofwar.com/t/more-info-needed-pvp-teams-are-disappearing-between-fights-now/85247)

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**Author:** [@KingFreak](https://community.gemsofwar.com/u/KingFreak)\
**Replies:** 21\
**Last updated:** [October 14, 2024, 5:06pm UTC](https://community.gemsofwar.com/t/more-info-needed-pvp-teams-are-disappearing-between-fights-now/85247 "2024-10-14T17:06:20Z")

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My pvp team disappeared after 10 fights …had to rebuild., will this ever be fixed?

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## [\[Contact Support\] Gold Cap in Game](https://community.gemsofwar.com/t/contact-support-gold-cap-in-game/86081)

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**Author:** [@Sththunder](https://community.gemsofwar.com/u/Sththunder)\
**Replies:** 2\
**Last updated:** [October 13, 2024, 9:31pm UTC](https://community.gemsofwar.com/t/contact-support-gold-cap-in-game/86081 "2024-10-13T21:31:15Z")

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Platform, device version and operating system: Screenshot or image: What you were expecting to happen, and what actually happened: Guild Member has reached the personal gold cap in game and is unable to log in \*\*How …

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## [\[Reported\] Game sped up and locked up mid-combat](https://community.gemsofwar.com/t/reported-game-sped-up-and-locked-up-mid-combat/85108)

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**Author:** [@Praam](https://community.gemsofwar.com/u/Praam)\
**Replies:** 30\
**Last updated:** [October 13, 2024, 12:13pm UTC](https://community.gemsofwar.com/t/reported-game-sped-up-and-locked-up-mid-combat/85108 "2024-10-13T12:13:13Z")

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Playing on Steam, Windows 10. I was playing the tower event with Irongut/Pharaoh/Pharaoh/new doom weapon team, Titan class. Kruarg devoured the Irongut and I kept trying to climb out of the pickle and getting drained…

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## [\[Reported\] Immortal Glaycia bug - awakened traits show on all Glaycias (even if they are not max level)](https://community.gemsofwar.com/t/reported-immortal-glaycia-bug-awakened-traits-show-on-all-glaycias-even-if-they-are-not-max-level/86049)

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**Author:** [@snc](https://community.gemsofwar.com/u/snc)\
**Replies:** 13\
**Last updated:** [October 12, 2024, 6:42am UTC](https://community.gemsofwar.com/t/reported-immortal-glaycia-bug-awakened-traits-show-on-all-glaycias-even-if-they-are-not-max-level/86049 "2024-10-12T06:42:37Z")

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Platform, device version and operating system: PC Screenshot or image: What you were expecting to happen, and what actually happened: I have a Level 30 Glaycia, which has awakened traits (among them, generating 3 fr…

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## [\[Reported\] (Switch) Game crashing if suspended during Daily Reset](https://community.gemsofwar.com/t/reported-switch-game-crashing-if-suspended-during-daily-reset/86014)

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**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 3\
**Last updated:** [October 9, 2024, 1:12pm UTC](https://community.gemsofwar.com/t/reported-switch-game-crashing-if-suspended-during-daily-reset/86014 "2024-10-09T13:12:16Z")

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Platform: Switch, current version Screenshots/video: External video capturehttps://youtu.be/Rb4AHIixtiI Background information This is actually a very old issue for me, with an official workaround of “just don’t do th…

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## [\[Contact Support\] Bug in Tower of Doom](https://community.gemsofwar.com/t/contact-support-bug-in-tower-of-doom/86060)

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**Author:** [@ThaSneakyNinja](https://community.gemsofwar.com/u/ThaSneakyNinja)\
**Replies:** 2\
**Last updated:** [October 8, 2024, 9:28pm UTC](https://community.gemsofwar.com/t/contact-support-bug-in-tower-of-doom/86060 "2024-10-08T21:28:48Z")

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Platform, device version and operating system: Xbox series S What you were expecting to happen, and what actually happened: I played in Tower of Doom and in the battle the game froze up on me and kicked me out of t…

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