# Bug Reports **URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=2 [Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md) **Page:** 3 --- ## [\[reported\] Targeting on TINA-9000](https://community.gemsofwar.com/t/reported-targeting-on-tina-9000/90055)
**Author:** [@AMT](https://community.gemsofwar.com/u/AMT)\ **Replies:** 16\ **Last updated:** [August 5, 2026, 4:03am UTC](https://community.gemsofwar.com/t/reported-targeting-on-tina-9000/90055 "2026-08-05T04:03:31Z")
Platform, device version and operating system: Android Screenshot or image: What you were expecting to happen, and what actually happened: Expected around 25% distribution on what enemy unit survives, it isn’t e… --- ## [\[reported\] Side quest invisible](https://community.gemsofwar.com/t/reported-side-quest-invisible/90048)
**Author:** [@WWDiver](https://community.gemsofwar.com/u/WWDiver)\ **Replies:** 4\ **Last updated:** [August 4, 2026, 12:59pm UTC](https://community.gemsofwar.com/t/reported-side-quest-invisible/90048 "2026-08-04T12:59:55Z")
Platform, device version and operating system: PC/Steam Screenshot or image: As shown on this screenshot the side quest is A) invisible and B) inaccessible. This is a screenshot taken in the Khaziel kingdom but th… --- ## [\[investigating\] Waning portal affects gnome battlecrashers](https://community.gemsofwar.com/t/investigating-waning-portal-affects-gnome-battlecrashers/90046)
**Author:** [@ickis](https://community.gemsofwar.com/u/ickis)\ **Replies:** 8\ **Last updated:** [August 3, 2026, 2:37pm UTC](https://community.gemsofwar.com/t/investigating-waning-portal-affects-gnome-battlecrashers/90046 "2026-08-03T14:37:31Z")
Platform, device version and operating system: PC/Steam Screenshot or image: Unfortunately, this happens so quickly I could not capture a screenshot What you were expecting to happen, and what actually happened: Dur… --- ## [\[Known issue\] Pet rescue not triggering correctly?](https://community.gemsofwar.com/t/known-issue-pet-rescue-not-triggering-correctly/88981)
**Author:** [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\ **Replies:** 3\ **Last updated:** [August 2, 2026, 3:41pm UTC](https://community.gemsofwar.com/t/known-issue-pet-rescue-not-triggering-correctly/88981 "2026-08-02T15:41:42Z")
Platform, device version and operating system: PS5 Screenshot or image: What you were expecting to happen, and what actually happened: I expected to be told when a pet rescue starts, and for killing anot… --- ## [\[investigating\] Software Error Nintendo](https://community.gemsofwar.com/t/investigating-software-error-nintendo/89984)
**Author:** [@Trainlady](https://community.gemsofwar.com/u/Trainlady)\ **Replies:** 12\ **Last updated:** [July 30, 2026, 10:54am UTC](https://community.gemsofwar.com/t/investigating-software-error-nintendo/89984 "2026-07-30T10:54:22Z")
20th July - just to note opening glory keys/chests - Got the shut down again (Black Screen) - not sure if this helps :thinking: Any Nintendo Users keep getting this BS? ‘The software was closed because an error occurre… --- ## [\[known issue\] \[CONSOLE\] GW Crash at Palace](https://community.gemsofwar.com/t/known-issue-console-gw-crash-at-palace/89974)
**Author:** [@NoMore](https://community.gemsofwar.com/u/NoMore)\ **Replies:** 13\ **Last updated:** [July 30, 2026, 12:24am UTC](https://community.gemsofwar.com/t/known-issue-console-gw-crash-at-palace/89974 "2026-07-30T00:24:53Z")
I was playing the game and GW Hard Crashed at Palace when inspecting an evil dragon troop I did not recognize. It took me to the dashboard with no waring or message. Really? I did not even take a turn. It shows m… --- ## [\[reported\] Game Crashes or Freezes when Viewing Hero Traits in Battle](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965)
**Author:** [@Theoden](https://community.gemsofwar.com/u/Theoden)\ **Replies:** 25\ **Last updated:** [July 30, 2026, 12:24am UTC](https://community.gemsofwar.com/t/reported-game-crashes-or-freezes-when-viewing-hero-traits-in-battle/89965 "2026-07-30T00:24:10Z")
Platform, device version and operating system: Xbox Series X What you were expecting to happen, and what actually happened: I expect to be able to examine hero traits and talents in battle. Examining the hero brings t… --- ## [\[investigating\] Where Rubies Bleed World Event Scoring Issue](https://community.gemsofwar.com/t/investigating-where-rubies-bleed-world-event-scoring-issue/90001)
**Author:** [@KrazyKat](https://community.gemsofwar.com/u/KrazyKat)\ **Replies:** 18\ **Last updated:** [July 27, 2026, 11:43pm UTC](https://community.gemsofwar.com/t/investigating-where-rubies-bleed-world-event-scoring-issue/90001 "2026-07-27T23:43:24Z")
\*\*Platform, device version and operating system: IOS Screenshot or image: What you were expecting to happen, and what actually happened: Level 1818 player, played 8+ years so far. Purchased Tier VI in WE per usual, pl… --- ## [\[known issue\] Unable to Access Broken Spire Trials](https://community.gemsofwar.com/t/known-issue-unable-to-access-broken-spire-trials/90016)
**Author:** [@Bizkit](https://community.gemsofwar.com/u/Bizkit)\ **Replies:** 5\ **Last updated:** [July 27, 2026, 10:54pm UTC](https://community.gemsofwar.com/t/known-issue-unable-to-access-broken-spire-trials/90016 "2026-07-27T22:54:46Z")
I tried to access the trials in Broken Spire, but all that happens is that the map refreshes. I’m able to access the trials in Adana, however. These are the only kingdoms I have unlocked at the moment. I don’t know about… --- ## [\[known issue\] Hero class, equipped medals and Hero skills not visible](https://community.gemsofwar.com/t/known-issue-hero-class-equipped-medals-and-hero-skills-not-visible/90025)
**Author:** [@Nocti](https://community.gemsofwar.com/u/Nocti)\ **Replies:** 0\ **Last updated:** [July 27, 2026, 12:13pm UTC](https://community.gemsofwar.com/t/known-issue-hero-class-equipped-medals-and-hero-skills-not-visible/90025 "2026-07-27T12:13:27Z")
Platform, device version and operating system: PC, 9.3.0x, windows, Screenshot or image: What you were expecting to happen, and what actually happened: When selecting the Hero, the right card usually gives info on He… --- ## [\[known issue\] Hell Troll](https://community.gemsofwar.com/t/known-issue-hell-troll/90021)
**Author:** [@Sighton](https://community.gemsofwar.com/u/Sighton)\ **Replies:** 6\ **Last updated:** [July 27, 2026, 12:39am UTC](https://community.gemsofwar.com/t/known-issue-hell-troll/90021 "2026-07-27T00:39:04Z")
Just got hell Troll to shiny level 2 The blighted lands task, to upgrade 1 troop to shiny 2, hasn’t registered. Fix asap. Ps can’t show screenshots, won’t let me embed. What a dumb restriction. PPS. Every day, it’s … --- ## [\[not a bug\] Expel Blessings Doesn't Dispel ALL Enemies](https://community.gemsofwar.com/t/not-a-bug-expel-blessings-doesnt-dispel-all-enemies/90007)
**Author:** [@Theoden](https://community.gemsofwar.com/u/Theoden)\ **Replies:** 19\ **Last updated:** [July 24, 2026, 8:24pm UTC](https://community.gemsofwar.com/t/not-a-bug-expel-blessings-doesnt-dispel-all-enemies/90007 "2026-07-24T20:24:53Z")
Platform, device version and operating system: XBox Series X Screenshot or image: In this Delve battle, bottom two enemy troops have Submerge. After Expel Blessings activates, only the bottom troop loses Submerge. It … --- ## [\[investigating\]\[visual\] VIP Points slow to update](https://community.gemsofwar.com/t/investigating-visual-vip-points-slow-to-update/90005)
**Author:** [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Replies:** 8\ **Last updated:** [July 24, 2026, 2:06am UTC](https://community.gemsofwar.com/t/investigating-visual-vip-points-slow-to-update/90005 "2026-07-24T02:06:20Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War please contact support here. To report a bug go here. Describe your issue: I purchase things in game… --- ## [\[investigating\] Entering Troops Menu Sometimes Crashes Game](https://community.gemsofwar.com/t/investigating-entering-troops-menu-sometimes-crashes-game/89288)
**Author:** [@Theoden](https://community.gemsofwar.com/u/Theoden)\ **Replies:** 12\ **Last updated:** [July 24, 2026, 12:09am UTC](https://community.gemsofwar.com/t/investigating-entering-troops-menu-sometimes-crashes-game/89288 "2026-07-24T00:09:27Z")
Platform, device version and operating system: Xbox Series X What you were expecting to happen, and what actually happened: Entering the Troops menu directly after completing a Pet Rescue occasionally crashes the game… --- ## [\[needs further investigation\] Shiny Chests likely misconfigured](https://community.gemsofwar.com/t/needs-further-investigation-shiny-chests-likely-misconfigured/89951)
**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Replies:** 28\ **Last updated:** [July 23, 2026, 8:08am UTC](https://community.gemsofwar.com/t/needs-further-investigation-shiny-chests-likely-misconfigured/89951 "2026-07-23T08:08:14Z")
Platform, device version and operating system: PC/Mobile What you were expecting to happen, and what actually happened: I was expecting to find Grub Wildshot tokens in Shiny Chests, at the displayed 20% chance. I’ve o… --- ## [\[fixes released\] Is there something wrong with the campaign?](https://community.gemsofwar.com/t/fixes-released-is-there-something-wrong-with-the-campaign/89997)
**Author:** [@Arb1t4r](https://community.gemsofwar.com/u/Arb1t4r)\ **Replies:** 25\ **Last updated:** [July 23, 2026, 1:13am UTC](https://community.gemsofwar.com/t/fixes-released-is-there-something-wrong-with-the-campaign/89997 "2026-07-23T01:13:52Z")
There isn’t any pictures showing up for troop/weapon and I thought we got a new troop every campaign. --- ## [\[known issue\] Adventurer Path Keys still in Resource Wallet](https://community.gemsofwar.com/t/known-issue-adventurer-path-keys-still-in-resource-wallet/90006)
**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\ **Replies:** 0\ **Last updated:** [July 22, 2026, 7:04am UTC](https://community.gemsofwar.com/t/known-issue-adventurer-path-keys-still-in-resource-wallet/90006 "2026-07-22T07:04:53Z")
Platform, device version and operating system: Win 11/Steam Screenshot or image: What you were expecting to happen, and what actually happened: I expected to not see these keys there since we no longer have this. … --- ## [\[known issue\] The kingdom task is not registering as complete](https://community.gemsofwar.com/t/known-issue-the-kingdom-task-is-not-registering-as-complete/89999)
**Author:** [@dn1she](https://community.gemsofwar.com/u/dn1she)\ **Replies:** 4\ **Last updated:** [July 21, 2026, 5:07am UTC](https://community.gemsofwar.com/t/known-issue-the-kingdom-task-is-not-registering-as-complete/89999 "2026-07-21T05:07:00Z")
Hello. I recently leveled up my Archer and Hierophant to level 20, but the quests didn’t register as complete; I can’t finish them and claim the rewards. It’s really frustrating Android 16, Samsung S25 My class was alr… --- ## [\[submit a ticket\] Game blocking after winning arena and buying crystal offer](https://community.gemsofwar.com/t/submit-a-ticket-game-blocking-after-winning-arena-and-buying-crystal-offer/89995)
**Author:** [@Herve](https://community.gemsofwar.com/u/Herve)\ **Replies:** 0\ **Last updated:** [July 20, 2026, 10:17am UTC](https://community.gemsofwar.com/t/submit-a-ticket-game-blocking-after-winning-arena-and-buying-crystal-offer/89995 "2026-07-20T10:17:21Z")
Platform, device version and operating system: Nintendo Switch Screenshot or image: What you were expecting to happen, and what actually happened: After winning arena and buying a crystal offer (2 yellow crystals f… --- ## [New Campaign - Artifact power at zeros](https://community.gemsofwar.com/t/new-campaign-artifact-power-at-zeros/89994)
**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\ **Replies:** 0\ **Last updated:** [July 20, 2026, 9:59am UTC](https://community.gemsofwar.com/t/new-campaign-artifact-power-at-zeros/89994 "2026-07-20T09:59:49Z")
New campaign. Despite Artifact Power being at 1 there are zeros for all four artifacts. . --- ## [Inconsistent gem name](https://community.gemsofwar.com/t/inconsistent-gem-name/89992)
**Author:** [@Quincy](https://community.gemsofwar.com/u/Quincy)\ **Replies:** 0\ **Last updated:** [July 20, 2026, 8:17am UTC](https://community.gemsofwar.com/t/inconsistent-gem-name/89992 "2026-07-20T08:17:18Z")
The new volcano / volcanic gem that came out with the new campaign is named inconsistently between the weapon and troop you get with the campaign. This issue happens more often than it should when a new gem comes out – … --- ## [\[known issue\] Age Verification still block game launch after completing](https://community.gemsofwar.com/t/known-issue-age-verification-still-block-game-launch-after-completing/89969)
**Author:** [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Replies:** 17\ **Last updated:** [July 20, 2026, 12:14am UTC](https://community.gemsofwar.com/t/known-issue-age-verification-still-block-game-launch-after-completing/89969 "2026-07-20T00:14:30Z")
hotfix is already in the works to get this resolved Getting reports that despite completing the age verification process, players still cannot launch GOW Again.. So, if you are not running 51 or higher, you won’t be a… --- ## [\[reported\] Cliffy error in Explore battles](https://community.gemsofwar.com/t/reported-cliffy-error-in-explore-battles/89970)
**Author:** [@yOkO](https://community.gemsofwar.com/u/yOkO)\ **Replies:** 12\ **Last updated:** [July 19, 2026, 10:15pm UTC](https://community.gemsofwar.com/t/reported-cliffy-error-in-explore-battles/89970 "2026-07-19T22:15:38Z")
No hero looking, game crashed at start of battle with this error code. And game forced to restart. Thank you. --- ## [\[reported\] Unobtainable Achievements](https://community.gemsofwar.com/t/reported-unobtainable-achievements/89692)
**Author:** [@Sipalman](https://community.gemsofwar.com/u/Sipalman)\ **Replies:** 22\ **Last updated:** [July 19, 2026, 10:04pm UTC](https://community.gemsofwar.com/t/reported-unobtainable-achievements/89692 "2026-07-19T22:04:01Z")
Platform, device version and operating system: All Screenshot or image: Unobtainable Anymore What you were expecting to happen, and what actually happened: Replacement with new ones How often does this happen? Whe… --- ## [\[known issue\] task pet](https://community.gemsofwar.com/t/known-issue-task-pet/89983)
**Author:** [@RAGNARSOA](https://community.gemsofwar.com/u/RAGNARSOA)\ **Replies:** 6\ **Last updated:** [July 18, 2026, 2:09pm UTC](https://community.gemsofwar.com/t/known-issue-task-pet/89983 "2026-07-18T14:09:08Z")
Hello, I just mounted an immortal lvl 26 and unlocked the companion lvl 20 but nothing happens . --- ## [\[reported\] No Pain No Gain](https://community.gemsofwar.com/t/reported-no-pain-no-gain/89968)
**Author:** [@Quagaar](https://community.gemsofwar.com/u/Quagaar)\ **Replies:** 5\ **Last updated:** [July 17, 2026, 10:51am UTC](https://community.gemsofwar.com/t/reported-no-pain-no-gain/89968 "2026-07-17T10:51:38Z")
The steam achievement no pain no gain appears to be borked. Ive finished the “there can only be 11” achievement by doing exclusively Explore 16s and the achievement is still sitting as 1/16 despite having done 8unique re… --- ## [\[reported - visual only\] Talent Tree not taken in account](https://community.gemsofwar.com/t/reported-visual-only-talent-tree-not-taken-in-account/89973)
**Author:** [@crimsonlegion](https://community.gemsofwar.com/u/crimsonlegion)\ **Replies:** 2\ **Last updated:** [July 17, 2026, 1:18am UTC](https://community.gemsofwar.com/t/reported-visual-only-talent-tree-not-taken-in-account/89973 "2026-07-17T01:18:02Z")
Platform, device version and operating system: PC, Windows 10 Screenshot or image: No What you were expecting to happen, and what actually happened: Since the recent upgrade, the Talent Tree is not taken in account an… --- ## [\[reported\] Explore soft locks after upgrading Kingdom](https://community.gemsofwar.com/t/reported-explore-soft-locks-after-upgrading-kingdom/89976)
**Author:** [@Anam\_Cara](https://community.gemsofwar.com/u/Anam_Cara)\ **Replies:** 5\ **Last updated:** [July 16, 2026, 11:05pm UTC](https://community.gemsofwar.com/t/reported-explore-soft-locks-after-upgrading-kingdom/89976 "2026-07-16T23:05:54Z")
Platform, device version and operating system: Win 11/Steam Screenshot or image: What you were expecting to happen, and what actually happened: I was playing Explore 16 and clicked on the Kingdom exchange to lev… --- ## [\[not a bug\] Can not select explore level 13 and above](https://community.gemsofwar.com/t/not-a-bug-can-not-select-explore-level-13-and-above/89966)
**Author:** [@gow](https://community.gemsofwar.com/u/gow)\ **Replies:** 5\ **Last updated:** [July 15, 2026, 1:14pm UTC](https://community.gemsofwar.com/t/not-a-bug-can-not-select-explore-level-13-and-above/89966 "2026-07-15T13:14:33Z")
After the update, you need to finish an E12 run (it doesn’t count your previous E12 runs) to unlock E13 and so on and so forth. --- ## [\[known issue - investigating\] Unity Error](https://community.gemsofwar.com/t/known-issue-investigating-unity-error/89831)
**Author:** [@lettuceNcarrots](https://community.gemsofwar.com/u/lettuceNcarrots)\ **Replies:** 13\ **Last updated:** [July 15, 2026, 8:45am UTC](https://community.gemsofwar.com/t/known-issue-investigating-unity-error/89831 "2026-07-15T08:45:19Z")
Platform, device version and operating system: PC, Win 11 Screenshot or image: Tried to embed the screenshot, but it didn’t work. What you were expecting to happen, and what actually happened: Was playing a round agai… [Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=1) [Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=3)