# Bug Reports

**URL:** https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=19

[Latest](https://community.gemsofwar.com/latest.md) · [Categories](https://community.gemsofwar.com/categories.md)

**Page:** 20

---

## [\[Reported\] Please fix the chat!](https://community.gemsofwar.com/t/reported-please-fix-the-chat/86422)

<div class="topic-metadata">

**Author:** [@Lanfeust](https://community.gemsofwar.com/u/Lanfeust)\
**Replies:** 3\
**Last updated:** [November 21, 2024, 10:37pm UTC](https://community.gemsofwar.com/t/reported-please-fix-the-chat/86422 "2024-11-21T22:37:10Z")

</div>

Are there plans to fix the guild chat? Platform, device version and operating system: iPad and Windows If you want to read older messages in the chat and someone in the guild types a new message, the chat immediately …

---

## [\[Reported\] Incorrect enemy hero class symbol shown in PvP](https://community.gemsofwar.com/t/reported-incorrect-enemy-hero-class-symbol-shown-in-pvp/86474)

<div class="topic-metadata">

**Author:** [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\
**Replies:** 0\
**Last updated:** [November 21, 2024, 9:15am UTC](https://community.gemsofwar.com/t/reported-incorrect-enemy-hero-class-symbol-shown-in-pvp/86474 "2024-11-21T09:15:59Z")

</div>

Platform, device version and operating system: Steam/Android Screenshot or image: What you were expecting to happen, and what actually happened: As you can see from hero information, it’s a Plaguelord yet class sy…

---

## [\[Fixed\] Pet release wrong date - Unholy Pony](https://community.gemsofwar.com/t/fixed-pet-release-wrong-date-unholy-pony/86455)

<div class="topic-metadata">

**Author:** [@Ant\_Man](https://community.gemsofwar.com/u/Ant_Man)\
**Replies:** 11\
**Last updated:** [November 19, 2024, 10:31pm UTC](https://community.gemsofwar.com/t/fixed-pet-release-wrong-date-unholy-pony/86455 "2024-11-19T22:31:24Z")

</div>

Platform: all Unholy Pony, the pet suppose to release today (Nov 18th 2024). As a reward for 150 stars in the current (The Unholy Flame) campaign. However, it is scheduled to December 9th. Other campaign rewards are a…

---

## [Chat randomly scrolls back up](https://community.gemsofwar.com/t/chat-randomly-scrolls-back-up/55492)

<div class="topic-metadata">

**Author:** [@Starlite](https://community.gemsofwar.com/u/Starlite)\
**Replies:** 4\
**Last updated:** [November 18, 2024, 11:15pm UTC](https://community.gemsofwar.com/t/chat-randomly-scrolls-back-up/55492 "2024-11-18T23:15:17Z")

</div>

Platform, device version and operating system: iPad and Windows Screenshot or image: Sorry, too tired to find it right now. What you were expecting to happen, and what actually happened: When I open Global Chat, aft…

---

## [\[Investigating\] Blocade match](https://community.gemsofwar.com/t/investigating-blocade-match/86441)

<div class="topic-metadata">

**Author:** [@Puppy](https://community.gemsofwar.com/u/Puppy)\
**Replies:** 6\
**Last updated:** [November 18, 2024, 3:42pm UTC](https://community.gemsofwar.com/t/investigating-blocade-match/86441 "2024-11-18T15:42:13Z")

</div>

During the game, the board got stuck. It was impossible to click anything. As you can see in the photo, the red ball has been marked strangely.

---

## [\[Not a bug\] Ban detection software can't be trusted](https://community.gemsofwar.com/t/not-a-bug-ban-detection-software-cant-be-trusted/86390)

<div class="topic-metadata">

**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\
**Replies:** 24\
**Last updated:** [November 18, 2024, 11:02am UTC](https://community.gemsofwar.com/t/not-a-bug-ban-detection-software-cant-be-trusted/86390 "2024-11-18T11:02:37Z")

</div>

A guild member informed me after years of playing they have been banned from the game. I noticed that they had used a bunch of clan orbs after reset. Considering the amount of undeserved auto bans I respectfully ask that…

---

## [\[Reported\] Terror works weird](https://community.gemsofwar.com/t/reported-terror-works-weird/86226)

<div class="topic-metadata">

**Author:** [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\
**Replies:** 9\
**Last updated:** [November 16, 2024, 6:39pm UTC](https://community.gemsofwar.com/t/reported-terror-works-weird/86226 "2024-11-16T18:39:28Z")

</div>

Platform, device version and operating system: Windows 10 x64 Screenshot or image: What you were expecting to happen, and what actually happened: Initial situation: Hero, Draxxius, Shahbanu Vespera, Zuul Goth’ A…

---

## [\[Not a bug\] Daemonic Portal Gems Explode](https://community.gemsofwar.com/t/not-a-bug-daemonic-portal-gems-explode/86425)

<div class="topic-metadata">

**Author:** [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\
**Replies:** 3\
**Last updated:** [November 14, 2024, 11:16pm UTC](https://community.gemsofwar.com/t/not-a-bug-daemonic-portal-gems-explode/86425 "2024-11-14T23:16:02Z")

</div>

Platform, device version and operating system: Android, Samsung Galaxy S24 Screenshot or image: What you were expecting to happen, and what actually happened: Since the in-game descriptions and public announcements …

---

## [Glory still doesn't count towards glory tasks](https://community.gemsofwar.com/t/glory-still-doesnt-count-towards-glory-tasks/86409)

<div class="topic-metadata">

**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\
**Replies:** 3\
**Last updated:** [November 14, 2024, 12:43pm UTC](https://community.gemsofwar.com/t/glory-still-doesnt-count-towards-glory-tasks/86409 "2024-11-14T12:43:22Z")

</div>

This is comical at this point: I earned glory from a daily task battle. But the glory earned doesn’t count toward the daily overall task thingy nor the campaign glory task. It’s been this way for years and no one ca…

---

## [\[Reported\] Chat is broken](https://community.gemsofwar.com/t/reported-chat-is-broken/86367)

<div class="topic-metadata">

**Author:** [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\
**Replies:** 63\
**Last updated:** [November 13, 2024, 5:15am UTC](https://community.gemsofwar.com/t/reported-chat-is-broken/86367 "2024-11-13T05:15:22Z")

</div>

Platform, device version and operating system: PS5 What you were expecting to happen, and what actually happened: About 30 mins ago the game announced it had lost connection to chat, and when I tried to reconnect, it …

---

## [\[Known issue\] A problem with the game freezing](https://community.gemsofwar.com/t/known-issue-a-problem-with-the-game-freezing/86406)

<div class="topic-metadata">

**Author:** [@SMax3000](https://community.gemsofwar.com/u/SMax3000)\
**Replies:** 0\
**Last updated:** [November 12, 2024, 9:53pm UTC](https://community.gemsofwar.com/t/known-issue-a-problem-with-the-game-freezing/86406 "2024-11-12T21:53:21Z")

</div>

Platform, device version and operating system: PC, Windows 11 Screenshot or image: VID\_20241112 What you were expecting to happen, and what actually happened: Last week I encountered a problem with the game freezing. …

---

## [\[Reported\] PVP battles freezing](https://community.gemsofwar.com/t/reported-pvp-battles-freezing/82514)

<div class="topic-metadata">

**Author:** [@fijigus](https://community.gemsofwar.com/u/fijigus)\
**Replies:** 2\
**Last updated:** [November 12, 2024, 4:06pm UTC](https://community.gemsofwar.com/t/reported-pvp-battles-freezing/82514 "2024-11-12T16:06:29Z")

</div>

xbox \*\* \*\* I won the battle and then expected to see victory then my rewards but the battle would not complete. Couldnt retreat. Had to exit to home close the game and restart. Went back to the same area won …

---

## [Weird move suggestion bug](https://community.gemsofwar.com/t/weird-move-suggestion-bug/86396)

<div class="topic-metadata">

**Author:** [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\
**Replies:** 6\
**Last updated:** [November 12, 2024, 2:49am UTC](https://community.gemsofwar.com/t/weird-move-suggestion-bug/86396 "2024-11-12T02:49:42Z")

</div>

Platform, device version and operating system: Mobile Screenshot or image: What you were expecting to happen, and what actually happened: I expected valid moves to be suggested. I got three skulls marked that I c…

---

## [GOW will not load](https://community.gemsofwar.com/t/gow-will-not-load/86398)

<div class="topic-metadata">

**Author:** [@KrazyKat](https://community.gemsofwar.com/u/KrazyKat)\
**Replies:** 0\
**Last updated:** [November 11, 2024, 11:28pm UTC](https://community.gemsofwar.com/t/gow-will-not-load/86398 "2024-11-11T23:28:02Z")

</div>

GOW is totally not loading at all for past 10 minutes now. Chat’s been broken again for over 6 1/2 hours. iOS platform 6:54 p.m. CST Update: things are working again (fingers crossed)

---

## [\[Reported\] PvP Citadel Battle Gltich](https://community.gemsofwar.com/t/reported-pvp-citadel-battle-gltich/86365)

<div class="topic-metadata">

**Author:** [@Vold](https://community.gemsofwar.com/u/Vold)\
**Replies:** 4\
**Last updated:** [November 11, 2024, 11:10am UTC](https://community.gemsofwar.com/t/reported-pvp-citadel-battle-gltich/86365 "2024-11-11T11:10:47Z")

</div>

Platform, device version and operating system: Xbox One Screenshot or image: What you were expecting to happen, and what actually happened: I was expecting it to play like a normal PvP battle. I loaded up a…

---

## [\[Investigating\] Error connecting to servers in a battle screen](https://community.gemsofwar.com/t/investigating-error-connecting-to-servers-in-a-battle-screen/86364)

<div class="topic-metadata">

**Author:** [@Ivan](https://community.gemsofwar.com/u/Ivan)\
**Replies:** 3\
**Last updated:** [November 10, 2024, 9:31pm UTC](https://community.gemsofwar.com/t/investigating-error-connecting-to-servers-in-a-battle-screen/86364 "2024-11-10T21:31:45Z")

</div>

Platform, device version and operating system: PS4 Screenshot or image: Not able to capture screen on PS4. What you were expecting to happen, and what actually happened: While playing a PVP or monolith battle, error…

---

## [\[Not a bug\] Valhawks not spawning in PVP](https://community.gemsofwar.com/t/not-a-bug-valhawks-not-spawning-in-pvp/85079)

<div class="topic-metadata">

**Author:** [@SE7ENDEVILS](https://community.gemsofwar.com/u/SE7ENDEVILS)\
**Replies:** 25\
**Last updated:** [November 9, 2024, 4:16pm UTC](https://community.gemsofwar.com/t/not-a-bug-valhawks-not-spawning-in-pvp/85079 "2024-11-09T16:16:32Z")

</div>

Platform, device version and operating system: XBOX Screenshot or image: What you were expecting to happen, and what actually happened: Valhawks are not appearing in PVP battles. How often does this happen? When did…

---

## [Weekly Plan Achievement not unlocking](https://community.gemsofwar.com/t/weekly-plan-achievement-not-unlocking/86359)

<div class="topic-metadata">

**Author:** [@SE7ENDEVILS](https://community.gemsofwar.com/u/SE7ENDEVILS)\
**Replies:** 2\
**Last updated:** [November 7, 2024, 7:18pm UTC](https://community.gemsofwar.com/t/weekly-plan-achievement-not-unlocking/86359 "2024-11-07T19:18:40Z")

</div>

Platform, device version and operating system: XBOX Screenshot or image: What you were expecting to happen, and what actually happened: I have completed all tiers in the Special Weekly Goal and obtained the Ten of Wan…

---

## [\[Fixed\] Underminer not showing in Underspire leading to Uninspired results](https://community.gemsofwar.com/t/fixed-underminer-not-showing-in-underspire-leading-to-uninspired-results/86328)

<div class="topic-metadata">

**Author:** [@awryan](https://community.gemsofwar.com/u/awryan)\
**Replies:** 5\
**Last updated:** [November 7, 2024, 1:21pm UTC](https://community.gemsofwar.com/t/fixed-underminer-not-showing-in-underspire-leading-to-uninspired-results/86328 "2024-11-07T13:21:54Z")

</div>

Underminer is not showing in Underspire for Khaziel. Please undo my purchase of Underminer if it’s not a Khaziel weapon since all Invasion weapons are supposed to match the home kingdom of the events siege breaker.

---

## [\[Not a Bug\] Automatic banned TheUnforgiven](https://community.gemsofwar.com/t/not-a-bug-automatic-banned-theunforgiven/86354)

<div class="topic-metadata">

**Author:** [@Puppy](https://community.gemsofwar.com/u/Puppy)\
**Replies:** 1\
**Last updated:** [November 7, 2024, 6:53am UTC](https://community.gemsofwar.com/t/not-a-bug-automatic-banned-theunforgiven/86354 "2024-11-07T06:53:26Z")

</div>

Members of TheUnforgiven top 1 guild xbox are notoriously blocked with permanent bans from the machine. Now the same fate has befallen me and the support is silent. As of Monday, no one wants to deal with it. invitati…

---

## [Several issues regarding last week and whole month](https://community.gemsofwar.com/t/several-issues-regarding-last-week-and-whole-month/86352)

<div class="topic-metadata">

**Author:** [@HirokuroAsura](https://community.gemsofwar.com/u/HirokuroAsura)\
**Replies:** 0\
**Last updated:** [November 7, 2024, 4:45am UTC](https://community.gemsofwar.com/t/several-issues-regarding-last-week-and-whole-month/86352 "2024-11-07T04:45:23Z")

</div>

Platform, device version and operating system: Mobile/Android; PC/Garuda Dragonized Gaming Edition(Arch based Linux OS) Screenshot or image: Only have these three screenshots. What you were expecting to happen…

---

## [\[Reported\] Succubus Queen's Mana Color and Upgrade Materials do not match](https://community.gemsofwar.com/t/reported-succubus-queens-mana-color-and-upgrade-materials-do-not-match/86314)

<div class="topic-metadata">

**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 2\
**Last updated:** [November 5, 2024, 3:31am UTC](https://community.gemsofwar.com/t/reported-succubus-queens-mana-color-and-upgrade-materials-do-not-match/86314 "2024-11-05T03:31:32Z")

</div>

Version: 8.2.0 (Switch) Screenshot or image: Description: Succubus Queen is a Red+Green+Yellow colored Troop, but her upgrade materials require Purple Traitstones instead. Which one is correct?

---

## [Automatic banned only TheUnforgiven](https://community.gemsofwar.com/t/automatic-banned-only-theunforgiven/86348)

<div class="topic-metadata">

**Author:** [@Puppy](https://community.gemsofwar.com/u/Puppy)\
**Replies:** 1\
**Last updated:** [November 6, 2024, 8:28pm UTC](https://community.gemsofwar.com/t/automatic-banned-only-theunforgiven/86348 "2024-11-06T20:28:57Z")

</div>

Uploading: IMG\_20241104\_110111.jpg… @Kafka @Jeto Members of TheUnforgiven top 1 guild xbox are notoriously blocked with permanent bans from the machine. Now the same fate has befallen me and the support is silent. As…

---

## [\[Reported\] Guild Chat Emojis - brown squares 6 days later](https://community.gemsofwar.com/t/reported-guild-chat-emojis-brown-squares-6-days-later/86240)

<div class="topic-metadata">

**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\
**Replies:** 15\
**Last updated:** [November 6, 2024, 7:10am UTC](https://community.gemsofwar.com/t/reported-guild-chat-emojis-brown-squares-6-days-later/86240 "2024-11-06T07:10:31Z")

</div>

iOS iPad After 8.2 Update today

---

## [\[Reported\] Game crash leaving Underspire, but only on Fridays (really)](https://community.gemsofwar.com/t/reported-game-crash-leaving-underspire-but-only-on-fridays-really/86278)

<div class="topic-metadata">

**Author:** [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\
**Replies:** 4\
**Last updated:** [November 6, 2024, 12:31am UTC](https://community.gemsofwar.com/t/reported-game-crash-leaving-underspire-but-only-on-fridays-really/86278 "2024-11-06T00:31:17Z")

</div>

Thread title is not clickbait, I assure you. Version: Switch 8.1.0.1 (v8.2 is not yet released on this platform) Screenshot or video (pardon the background noise, but this was necessarily an external recording) …

---

## [\[Fixed\] Cliffy Error on "Upgrade Offer"](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318)

<div class="topic-metadata">

**Author:** [@esslee](https://community.gemsofwar.com/u/esslee)\
**Replies:** 67\
**Last updated:** [November 5, 2024, 11:43am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318 "2024-11-05T11:43:45Z")

</div>

iOS iPad GoW 8.2 After restart today 07.00 Also when it randomly pops up Some hours later… I am currently avoiding the problem on iPad thus

---

## [\[Not a bug\] Gnomeapalooza : I never get verse 1(white)](https://community.gemsofwar.com/t/not-a-bug-gnomeapalooza-i-never-get-verse-1-white/86290)

<div class="topic-metadata">

**Author:** [@brew-ser](https://community.gemsofwar.com/u/brew-ser)\
**Replies:** 8\
**Last updated:** [November 5, 2024, 12:21am UTC](https://community.gemsofwar.com/t/not-a-bug-gnomeapalooza-i-never-get-verse-1-white/86290 "2024-11-05T00:21:38Z")

</div>

Dell Computer: I am 150% VIP, 7 yrs playing, I now (last 2 yrs, 6 paloozas) only rarely get all 4 verses for Gnomeapalooza. even if I earn more than 1 of a color verse, only 1 in inventory. White one (#1) is the rarest & …

---

## [Logo in corner - bug](https://community.gemsofwar.com/t/logo-in-corner-bug/86337)

<div class="topic-metadata">

**Author:** [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 9:38pm UTC](https://community.gemsofwar.com/t/logo-in-corner-bug/86337 "2024-11-04T21:38:03Z")

</div>

Platform, device version and operating system: PS5 What you were expecting to happen, and what actually happened: Playstation store icon stuck in bottom corner, when on map screen. Won’t go away. Guildmates have same …

---

## [\[Reported\] Wrong kingdom for Underminer weapon](https://community.gemsofwar.com/t/reported-wrong-kingdom-for-underminer-weapon/86320)

<div class="topic-metadata">

**Author:** [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Replies:** 5\
**Last updated:** [November 4, 2024, 3:14pm UTC](https://community.gemsofwar.com/t/reported-wrong-kingdom-for-underminer-weapon/86320 "2024-11-04T15:14:07Z")

</div>

Platform, device version and operating system: PC/Mobile What you were expecting to happen, and what actually happened: I was expecting the Underminer weapon from the Invasion event this week to belong to the event ki…

---

## [\[Known issue - resolved\] New Button Results in Cliffy Error](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317)

<div class="topic-metadata">

**Author:** [@Namour](https://community.gemsofwar.com/u/Namour)\
**Replies:** 17\
**Last updated:** [November 4, 2024, 1:39pm UTC](https://community.gemsofwar.com/t/known-issue-resolved-new-button-results-in-cliffy-error/86317 "2024-11-04T13:39:29Z")

</div>

The new white button on the rights causes a Cliffy Error when selected. iOS

[Previous page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=18)

[Next page](https://community.gemsofwar.com/c/gems-of-war-report-a-bug/31.md?page=20)
