http://community.gemsofwar.com/t/support-contact-on-xbox-one-and-playstation-4/1340
Sorry the console version isn’t to your liking. Optimization is always difficult, especially with a game like this.
If you do decide to switch over to PC/iOS/Android, you’ll notice a distinct difference in appearance, but also notice that it has none of the same glitches or errors, plus a more active support team. 