(Alternatively titled, how to not be hated by your guildies, other players and the devs.)
Recently there has been a rise in inappropriate behaviour in our community, mostly occurring in global chat. So we are all on the same page, I've put together a list of guidelines to make sure that we all understand what is and isn't acceptable within our community. Please be aware that we may add things to this list as needed.
No hate speech
You'd think this was self evident but you'd be surprised. This means no racist, homophobic or sexist slurs are acceptable at any time.
At no point is it ever okay to threaten another member of the community with physical or sexual violence.
That's what your Tumblr or downloads folder is for. Not the forums.
Don't be that guy. Please don't go out of your way to deliberately provoke, attack or insult other members of the community. Everybody has a different opinion and is allowed to express said opinion, so if someone doesn't agree with you that's fine. If you would like to ask them to clarify or challenge their points, do so in a constructive way to further the conversation.
Meme bombing threads comes under this section. We at Gems of War love a good meme, memes are one of the best things to come out of the internet, but keep the memes where they are appropriate. The occasional meme is encouraged, but not when a thread is overflowing with them and they are used to ridicule others. Use your common sense.
If you still feel the need to troll I am happy to help you find 4chan.
We really don't need to know that you don't pay for content you enjoy or any substances you might consume.
Be patient with new players
We were all new once, and not everyone has the time to go through hundreds of threads to find an answer to a specific question. We want to provide a warm, welcoming community for the lovely noobs joining us.
If you post any personal information on the forums it will be censored from your posts by one of our moderators. This is for your own protection.
No Posting PM's or Support Responses without Permission
PMs (Private Messages)... that's obvious. If you Privately Message someone you may have an obvious expectation of privacy, and not want messages aired on the general forum. Regarding support responses, we've found that these sometimes get misquoted or misrepresented to stir up forum drama. We can't stress enough that if you have a problem with a support response, please respond to support and ask for your issue to be elevated - it will get dealt with in a far more timely manner!
Don't Hijack Other Guilds' Recruitment Threads
Any posts in a Guild Recruitment thread trying to advertise a different guild will be removed. Classy people have their own recruitment thread! Also, please don't jump into other guild threads to tell them how much they suck... it really only tells people how much YOU suck...
Any posts that try to name-and-shame other players will be removed. If you have a problem with something or someone, please contact support and let them know.
Links to related pages are fine and we have an "off topic" category if you want to discuss anything not related to Gems of War, but please don’t use the forum to simply promote things (I’m looking at you, spambots!). Anyone who signs up only to post spam will be instantly banned.
No Unrelated Site Links in Signatures
We’re happy for you to link to sites related to our games, or your personal website/blogs in your signatures. But any links to unrelated sites that are effectively advertising will not be tolerated and will result in a warning or a ban (if you are a new user).
No Selling Accounts/Guilds
Like pretty much every online game, we don't support the private sale of accounts or guilds between players. So, in the spirit of that, any advertising of accounts of guilds for sale will be removed.
Keep the Gems of War spoilers in the spoilers thread. Also, don't spoil things in general if they are newly released. If you really feel the need to discuss spoilers make sure to state that they will be discussed in your post and then take the steps to obscure the relevant content.
What are the consequences of breaking a rule?
A first time offence will see 24 hour chat ban unless the behaviour exhibited by the player in question was extreme.
A second time offence will incur a 48 hour chat ban.
A third time offence will incur a week long chat ban.
If you commit a fourth offence you will be chat banned forever.
If you are seen making a post that breaks one of these rules the post in question will be removed. You will then be contacted by a member of our team to explain why this has happened.
If you persist in breaking the rules and prove that you can't behave like a decent human being you will be banned.
If you see inappropriate behaviour on the forums or in global chat the best thing to do is take screenshots and report the culprit. You can send these reports in through support which can be found here https://gemsofwar.zendesk.com/hc/en-us or contact @Saltypatra via PM. Whatever you feel more comfortable doing.
TLDR; don't be a douche.